Everything went according to plan with no surprises which is a surprise itself! Great crew,…read moreexcellent workmanship and the owner stopped in daily to inspect. Merri was helpful in our decision making and the order/delivery of the flooring. Thank you for a good job.

We've wanted to update our downstairs flooring for a few years. This year was finally the year. I…read morelove keeping my business local, and JD Hoss made me SO happy that I did. We shopped a couple places, but when we saw a reclaimed oak floor sample in JD's shop, we were hooked. He referred us to a local place that has had it in their gallery for years - high traffic, right off the street, and it looked amazing there too. We decided to replace the carpet and tile in our entire downstairs (1300sf). This meant demolishing tile in the kitchen, plus ripping out carpet in all the other rooms. We also planned a kitchen remodel for the summer (its all gone pretty well and we're still happily married). JD worked with us on scheduling around the kitchen demolition, cabinet install and we planned a little vacation when he was going to be making a lot of saw dust in the house. We came back from vacation to the most gorgeous floors and a surprisingly clean house (they masked off the upstairs and did a good job cleaning up after themselves). We can't get over how amazing the floors look. It has transformed the look of our house. JD Hoss' service was perfect - on time, on schedule (despite us making small changes) and on budget. Thanks JD for making me happy about keeping my business local.

I cannot say enough good things about Premier and the install team. We had roughly 1200 square feet…read moreof engineered hardwood installed in our home. Cindy worked with us to provided a straightforward, transparent, and competitive quote. From estimate to installation everything was seamless. As new homeowners undertaking a project such as this was stressful, but Premier and the install team did everything in their power to ensure we were comfortable and taken care of every step of the way. I want to give a special shoutout to Jamie, Jason and their boss Avary who took charge on our floor install. They are skilled, hard workers, with genuinely great attitudes. They were respectful of our home, answered all of our questions, and went above and beyond (such as installing new baseboard in our bathroom even though that was not part of the job.) I would 1000% use them again and will specifically request them when we move forward on recarpeting our bedrooms. I encourage anyone who is looking for new floors to check out Premier, and if you're lucky you'll get Avary, Jamie and Jason on your job.

Do NOT use Premier Flooring in Grass Valley. I trusted them to do a small kitchen and told them it…read morewas important to level the floor and even install a new subfloor if necessary. I offered to pay extra labor to make sure it was done right. They dumped a couple bags of leveling compound in 1 day and set the floor. The cabinet guys later pointed out the floor was still out of level and I have dips here and there where there should have been more compound. I called Craig back to the house to look at it and he said there nothing they can do. That was their best work. Well I'm here to tell you they charged me over 4k for this and now I'm stuck with it, I hate it and if I could rip my floor out and dump it in their F*CKING lobby I would. I saved for YEARS for this project and they ruined it, I can't do it again. I'm screwed. DO NOT SHOP HERE.

Incredibly helpful team, well organized inventory, and great prices/selection for carpet remnants.read more

I recommend this company for your carpet purchase. Throughout the entire process, Stacy and her…read moreteam were nothing but professional, knowledgeable and courteous. I had just painted my walls and baseboards and was highly concerned these would be damaged during the installation. Of course, there are no guarantees that unintentional damage might occur. Stacy has worked with Profix Services for over 20 years and had nothing but good things to say about the owner Carlos Hernandez who did the installation. Carlos was also knowledgeable, professional and courteous. After the installation, not one ding or scuff to be noted. My home looks beautiful with new carpet! Thank you GCO Flooring Outlet and Profix Services!!

Town and Country flooring did a great job installing new carpet in one of our rentals. They are…read moreaffordable and efficient. Bruce is great to work with. I highly recommend Town and Country flooring. We manage many rentals and they have always been so helpful and professional.

Great experience and highly recommend! Local store and had huge range of products and competitive…read morepricing. Although, Covid presents special challenges , Bruce was always responsive and came through for us. We had to cancel our order unexpectedly and kindly were refunded our deposit minus a fair restocking fee.

I had a carpet emergency. Needed a 3'x5' carpet patch ASAP. I texted the phone number on the…read morewebsite after hours and got a response within minutes from the Owner, Rocky. He texted back and said he had an opening in two days. Rocky showed up on time and did a fantastic job. I wasn't sure how much this repair would cost so I researched online. The price Rocky charged was more than fair based on my research. I will be hiring Rocky again for his carpet stretching service. Thank you Rocky!

I had a fantastic experience with this company. I called Rocky on a Sunday and he picked up right…read moreaway. After I texted him a photo of my puppy-damaged carpet, he promptly gave me a quote and a time he could come by during the week. Unfortunately, I forgot to get back to him, but Rocky reached out again when he was in town, which actually saved me money since he didn't have to drive all the way from Reno to Tahoe City. I wasn't home when he did the repair, but Rocky coordinated easily with my roommate and got everything fixed. My roommate said he was efficient and professional. I'm very happy with the service and would definitely recommend him!

This is a great store, I've worked with them a few times and they've been incredibly helpful. I…read morelove their large selection and they're very attentive. Megan was specially helpful with me today on a very small job that I think most people would find it not worth dealing with.

I recently had new flooring installed throughout my home. I chose Youngs because I have used them…read morein the past with great results. This time was no difference. From selecting the product with Megan to the seamless install with Mike and son. I could not be more pleased with the final effect.

This company is the best. They are so friendly and efficient. Our installer was so efficient and…read morepleasant. Quality is exceptional and they are so far in price. HIGHLY RECOMMEND

Our floors turned out great, but it was kind of a mixed bag of an experience…read more THE GOOD: The flooring selection process: Cory was friendly and helpful and I got what I needed at the show room in under 30 mins. The measure: the turnaround time between my show room visit and the in-home measure was extremely fast. Jason also sent us the quote really quickly. The installation: we got both carpet and hard flooring. Brian (hard floors) gets a 5 star. Work quality was amazing, and he meticulously cleaned up after himself every day so there wasn't a speckle of dust left behind the whole time he was here. He got the work done faster than anticipated and instead of cutting out early every day, he just kept going. Steve (carpet) was also great. He found a defect in our carpet and could've taken the easy route and installed it without saying anything, but he made sure we knew about it and had a say in the matter. Once the new carpet arrived, he got the work done really quickly. THE NOT-SO-GOOD: The scheduling: we were scheduled for demolition the day after thanksgiving but had a no-call no-show. We couldn't get that resolved for a few days because they were closed longer than usual due to the holiday. It would've helped if someone called to confirm the appointment before everyone went out of office. No explanation was given, so no idea what happened. The demolition: Jason rescheduled the demo asap, but the crew didn't vacuum or do any meaningful cleanup. In fact, the installers were surprised at the mess they left behind. Also, we were supposed to paint our floors with Kilz in between the demo and installation but the demo guys already put down carpet tacks, so we had to spend time removing those ourselves so that we can paint. There were lots of loose nails and debris on the floor from the demo so it was not an easy job. The lack of attention to details caused some non-value-add work for everyone. The flooring: it doesn't seem like Full Circle does a QA check on their materials before sending it out to the work site. We were surprised that no one caught the defect in our carpet until Steve was about to install it. This caused a delay in our timeline, which is a pretty big inconvenience when you have to temporarily vacate your home to accommodate the demo/installation. We had other contractors lined up, which also had to be rescheduled. Also, the spare nosing they ordered for Brian was broken. Thankfully, he was meticulous enough that he didn't need them, but there was no margin for error. Imagine the added delay if that wasn't the case... In the end, our floors did end up looking really great so Full Circle gets a 4 star. The hassle we experienced might cause us to consider other contractors in the future, though.

Great experience from start to finish. They did high-quality carpet stretching and took care of…read moremoving all the furniture without any issues. And the price was right. Everything looks great , and their workmanship really shows. Would absolutely use them again.

Tahoe Carson flooring did an excellent job in my flooring and baseboards. They do quality work for…read morea fair price!

Cristlyn was so easy to work with and quick to come out to measure, bring samples and order the…read moreshades. The original shades that I had ordered were on back order so she found me a similar shade in stock. About 3 weeks total from order to install. I love the shades, they are perfect for my sliders. If you're in Incline and looking for window coverings or flooring, I highly recommend Cristlyn at Sowing Basil.

Cristlyn assisted us with our flooring project this past week and everything was done as planned,…read moreon time, and looks beautiful. She is very responsive, professional, and very proactive. When we think of doing something she is already on it. Working with her was easy and took the stress out of remodeling as she explained every step to us in detail and we knew what to expect from the beginning. We are looking forward to working with her and Sowing Basil again on our bathroom(s) projects as well as the stairs replacement project. It is not easy to secure renovation help for Incline Village in North Tahoe and we are very grateful to have found Cristlyn.