My garage door was hesitating a couple times when opening. As Overhead installed the door and…read moreopener, I requested someone to take a look at it. The repairman was there for about 7 minutes, charged $150.00 to say the opener is old and I should keep it until it stops working completely. Their labor rate must be between $900 -1000.00 per hour Then gave a $674.00 quote for a new opener and asked if I wanted to replace the opener. As he did not actually do any kind of service or repair, what was I charged $150.00 for? Obviously, I will not be using this company again as they lack ethics and integrity. Garage door openers are about $140.00 - 175.00 at most hardware stores. Why would I pay this company almost $700.00? Update: No one stated that I would be charged $150.00 just to have your person show up and do nothing. How do you stand by that kind of 'pricing'. That is called fraud and unethical. Nathan C obviously is okay with ripping off a potential customer. His comments prove that the company doesn't care about customer satisfaction, value or integrity.

I reached out for a garage door fix. They were able to send someone relatively quickly and he did a…read moregreat job diagnosing and fixing my garage door. Honest and trustworthy, no unnecessary upsell.

I called to make an appointment for someone to come out and replace the keypad that had stopped…read moreworking, even after replacing the battery. They said they would send someone out between 12-5 the following day. I took a half day of work, waited all afternoon and nobody showed. I called at 4:30 to see if they were still coming and was told that "if you made an appointment, someone will be there." He said the technician was in Cedar Lake and would come to my house next. Nobody ever showed up or even called to reschedule. Complete waste of my work day as they do not respect your time.

Nick C. Came out this morning and tried to fix my existing over head garage door. It was determined…read moreI needed a new opener and I had one just Incase this was to happen. He told me what the charge was and I was hesitant because it was not cheap. But I decided to go ahead and have it done. My new Chamberlin opener is already installed and works better than my other opener and it operates even better. I highly recommend these guys for all you're garage door needs.

I needed service a.s.a.p. for the drive rail of our Chamberlain opener. The bolts were never driven…read moreinto the wall properly, and the entire rail was detaching. Chandler arrived within a couple hours of my call, and anchored the rail to a thick board that provided the proper support for all the bolts. He also adjusted the chain and realigned the opener settings for the door. It's now quieter than ever, seals properly when it closes, the rail is solid and the fix looks professionally done. For the amount of time and work, I felt the cost for labor was reasonable and a good value.

Excellent customer service from Mary who answered the phone as well as numerous questions I had…read more Chandler who came out to service my door! Polite, knowledgeable and prompt service!!!!

THIS is the company to call if your garage door goes wonky. I called Bob at 09:00 the morning one…read moreof my garage door springs broke. He was on site and repairs were underway at 10:30. It's now 11:30 and my garage door is fixed and functioning normally. Moreover, Bob did the work for a fraction of what the big local companies quoted. All told, I couldn't be happier with Avail-A-Door. By the metrics of response time, expertise, personability, and pricing, Bob and his company are tops. If I could give more than five stars, I would.

Great company! My sister has used them twice. I called yesterday because our garage door broke…read more They came later that same day! Bob was friendly, knowledgeable, professional, efficient. Very reasonably priced! I highly recommend!!!

Three years ago I had four new doors with openers installed by Express on a new building. From day…read moreone there were problems with the install and operations of the doors. When I would call to have the problems solved someone would show up get on a ladder and make adjustments. Every time I was told the problems were solved. It is unfortunate that they never were. The first problem was I could see light coming in around the doors from the inside. So there was a problem with seal or door position. The second problem was the doors did not operate smoothly going up and down. This resulted in codes being set that would say "excessive downward force detected" or "excessive upward force detected". When this would happen the doors would refuse to close. I would have to pull the emergency release cable in order to close them. I use this building to store my cars. These doors are not used on a daily basis. I would guess two of doors have opened and closed less than 20 times. The other two probably twice that. It gets worse. In addition I also requested another opener installed on another building. Shortly there after this door function failed. A cable had gone loose and spring had loosened up. I could not close door. Now I had to hang a tarp over opening in the dead of winter. Again this door is rarely opened and closed. Again another service call and adjustments made. Last winter I started to notice after opening this door it would slowly start lowering itself and i had to physically struggle with it in order to get it to close. Until it totally failed again by throwing a cable and now is stuck closed. I climbed a ladder and found there are two fasteners which should hold motor to wall. Only one was installed. When running unit would shake up and down instead of staying stationary When I called Express door to have these problems addressed, the owner told me the employee who had installed my doors and openers was no longer working for him. Also any service or warranty had expired . Therefore he would not do anything to correct these ongoing problems. I had another overhead door company come and evaluate the situation. Multiple problems with installation were discovered. This list of problems was presented to owner of Express door. He decided it was in his best interest to send his "best man" to get this resolved for good. Two trucks arrived and three workers spent an hour adjusting the doors and motors. Again I was told it was fixed. Guess what a couple days latter again a door set "excessive downward force recognized" code. Finally I had the other door company send one man to sort it out. After two hours of adjusting all the springs, aligning the rails, adjusting door balance, as well as sorting out motor position problems, the doors now operate as they should. To avoid a nightmare my advice to you is to not employ Express overhead door. Not only can they not complete a new installation properly, they can not or refuse to correct the mistakes which were made. The owner was also rude on the phone. Even after being presented a list of what was wrong by a second company nothing on the list was accomplished. I ended up paying another company to correct the problems that Express overhead door created by installing my doors improperly and refusing to correct there faulty installation.

Both service techs were extremely polite and knowledgeable…read more I will recommend them to everyone I know.

They installed my two garage door openers when lightening struck my house. Prompt service…read moreknowledgeable guys! Plus locally owned company!

Gabriel was absolutely amazing. I called on a Sunday expecting to get voicemail but he picked up…read more We talked And he was doing a job in Crown Point but said he would call me when he was done. He came to my house about 7pm and got my garage door working again like new. I thought I was going to have to replace the whole thing. He was very reliable, talked me through what issues to look for in the future and charged me an extremely fair rate. I would highly recommend him to anyone!

Called Gab , What a nice fella he was , it was a blessing, he was Honest , explained the problem I…read morehad with the opener , he fixed the issue I had , he will definitely be my garage guy for life , there's not many around like Gab anymore.

The service is terrible. I recently had two garage doors installed at my home. The cost was in…read moreexcess of $7,000. The Precision representative promised to show up and install a garage door opener but never showed up. He never even called to say he wasn't coming! I wasted an entire afternoon waiting for him, even rearranging my work schedule to accommodate him. Stay away from this company if you wish to be taken care of professionally.

Precision has helped me in the past. I reached out this time to get a keypad added. They had…read moreappointments available right away, so I was able to schedule easily. Sean was very friendly and courteous - he called ahead to see if I could accept an early arrival, and he finished the work just before his original arrival window was set to start, which made it easier for me to keep to my work call schedule. He did an inspection, talked me through what was needed and why, and taught me how to maintain the hinges and spring myself going forward. When I commented offhand that I ought to sweep out the garage, he offered to use his leaf blower to do it for me, and made sure to do it at the end before he left. I felt respected and not at all pressured or upsold, and I felt very confident having this gentleman working in my home.