Precision Garage door guy, Michael, showed up on time and did a great repair job. He carefully explained the work required and its cost. Then he went right to work expertly making the repair in less than an hour. The garage door works perfectly now. read more

Technician showed up and started the garage door spring repair right away. He was very careful on how he prep his work. Respectful of doing it right the first time. I hope to never use the warranty. read more

Precision Garage Door sent their serviceman Manuel out the afternoon I called. He introduced himself and was very polite. After he checked out the door he walked me through what happened and what my options were to fix. He knew the dollar amounts and what each additional item would cost. Once I decided what I was going to have done, Manuel took care of it and was efficient and clean. read more

I contacted Precision Garage Door because we needed to replace one bracket on our garage door. I expected the technician to evaluate the repair and explain our options. Instead, he opened his tablet, made a beeline for my husband, and spent about 20 minutes giving him a sales pitch. It was as if he had found a kid on Halloween with an empty candy bag; once he identified who he thought was making the purchasing decision, that was where all of his attention went. Before we knew it, the conversation had shifted from replacing a single bracket to placing two brackets across, installing a new belt-drive system, and a new garage door opener. The technician told us they could not repair the broken bracket because of the type of motor we had and stated that California law prevented them from working on the garage that did not have a backup battery. So our perfectly working garage opener needed to be replaced as well. That explanation played a significant role in our decision. This is not true: in California, if your garage door predates the law, you don't have to replace it. (see link below). He also spewed something about how our garage door was really heavy, we needed new springs, and a commercial motor. California Senate Bill 969 (SB 969): https://legiscan.com/CA/text/SB969/id/1820753 The proposed cost was about 3000.00. In our family, we almost always obtain three to five estimates before making any major home repair decision. Before this techinician came to my house. I obtained two additional estimates from highly rated companies (both with 4- and 5-star reviews), and those estimates ranged from $425 to $499. The price difference was substantial and reinforced my concern that we may have been sold far more than we actually needed. I have to admit, either this technician was an exceptionally talented salesman, or my husband experienced a very brief lapse in judgment, or a small TIA .In all seriousness, in 25 years of marriage, we have always made important financial decisions as a team. If one of us says, "Let's slow down," the other listens. That's exactly why this experience was so disappointing; it completely disrupted the way we've always made decisions together, not the technical faults, He was just an excellent salesman. As I repeatedly asked my husband to slow down so we could discuss the proposal privately, I felt the technician continued pushing the sale instead of giving us the space we were asking for. Rather than treating both homeowners equally, he focused almost exclusively on my husband, whom he apparently he believed had the purchasing power. The pressure became so uncomfortable that I eventually walked away from the conversation, again a first and last in my marriage; it was that or let my Latin- perimenopausal side out, and I just knew it was not going to be pretty, so I just left. Looking back, I truly wish my husband had simply paused and allowed us to do what we have always done: research the issue before making a major financial decision. Had we done that, I believe we would have better understood what California law actually requires and would have sought a second opinion before agreeing to such an expensive replacement. After some serious conversation, I understood this was a defining factor for the impulsive decision, as the technician made it sound like this was a fact, and he was an expert on the subject. The installation itself appears to have been completed competently, which is why I gave credit for that one start. Well, to be honest, I think I have to at least put one star to place the review. However, good workmanship does not excuse poor communication, aggressive sales tactics, excessive pricing, or information that I later questioned. If you're considering Precision Garage Door, my advice is simple: slow down, get multiple estimates, and do your own research before agreeing to any major repair or replacement. I also encourage you to read the company's negative reviews along with the positive ones. While every customer's experience is different, I found that some of the concerns expressed by others closely mirrored what my husband and I experienced. On a positive note, my husband's major purchase decision-making privileges were temporarily revoked by a unanimous family vote of 3 out of 4. (Yes, the kids got involved.) He served a five-month probationary period, completed his retraining, and has since regained his privileges. Looking back, we can laugh about it now. The garage door works, my husband has fully recovered from his temporary lapse in judgment, and our family has an even stronger rule than before: no major purchase gets approved until we've had time to research it together and come to a common ground. As expensive as this lesson was, the value of the experience has been priceless. Thank you, Precision Garage Door. I would rather open the garage door by hand than call you, after all, the door is not that heavy. read more

I put 4/5 stars because it was not cheap. However, they do give a five year warranty, and the parts should last 10 years. I have had those parts replaced several times before. Therefore, I should eventually come out ahead. Plus, they noticed items that should have been replaced by the last repair company. I appreciate the fact that they didn't half a-- it. They also came the same morning I called. I would in all honesty recommend company. read more

Had a problem with door not closing via the remote or the wall button. Called Precision and got service the next day. Sebastian, the tech, called before he came out to let me know arrival time. Sebastian diagnosed the issue and fixed within 15 minutes. There was no charge for the house call. This is why Precision is the best for my needs. Thank you Sebastian and Precision. read more

The representative Issac showed up as scheduled. Was done in the time he said he would. Came back the next day to check on an issue and solved that in a timely manner. read more

Our Tech. Sebastian Dominguez was excellent. Professional, curious, knowledgeable. He helped us understand everything in a professional yet respectful manner. Clearly explaining the situation, condition of our unit and the costs associated with each part needed. I will absolutely recommend Precision Garage Door if all of their employees are this well trained and competent. If you contact Sebastian Dominguez, you will not be disappointed. read more

Precision offers fast appointments same day or next day for convenience. The service techs are friendly and knowledgably trained. Very quick and reliable services. Great 5-year warranty given! read more

Amazing! My tech called when he was on the way. He was friendly, helpful, efficient and answered all our questions with kindness!!

Issac came out to my house for a service, and as always polite, professional, and knowledgeable. He took the time to show me what was wrong with the garage door, and how it was going to be fixed. Issac is always respectful and does great work. Precision Garage Door Service, is very lucky to have a member of their company like Issac. Anybody looking to get the right guy for the job I would definitely recommend Issac. read more

Made an appointment to replace our garage door back up battery. Your technician came during the time frame given. He spent 1/2 hour tops on the premise providing us with a sales pitch on several other components of the garage door. We declined his ideas and in 10 minutes he replaced the battery, provided us with a bill and said he would send us a receipt for services. We did not receive an itemized receipt for $276.00. Just an overall receipt. Would like a break down on your service call charge, battery cost, labor. Needless to say, I feel your charges for such a simple battery replacement were extremely excessive. read more

Isaac was very informative and professional. made suggestions but I never felt like he was just trying to up sale me. Will definitely use again. read more

Great customer service. Technician arrived within an hr and was very friendly! Got the io b done within less than 30 min!

Issac was the tech man who fixed my garage door. He was very friendly and explained everything he needed to do and did it with ease. I highly recommend him. Overall the price was reasonable. read more

Fast and efficient service!!! The garage door got broken on Saturday evening. The contractor Isaac Taylor came on Sunday and fixed it. Reasonable price, smooth communication! Thanks a lot! read more

They came out when they said they would. The technician was very nice, personable and knowledgeable. Was able to get the job done very efficiently. We live in Clovis and it's nice to have a local company that we can support and trust. read more

A Rip Off - If his name is SCOTTI - Lookout he is extremely unethical. This company has obviously hand picked their reviews. Be aware! Major up selling is their mode of operation. I was charged 2000.00 for a lifetime package and was promised unlimited maintenance for the garage door. When I called for maintenance 6 months later the tech had attitude and said he would waive the charge this one time. They are a dishonest company. I have called 3 times and had two technicians out for one simple problem and they fail to follow through. Guarantee you can find better service providers out there. Its clear why they have not called. They know they ripped me off. These guys are snakes read more

Tripled the quote they gave me at first I got a quote over the phone and when th serviceman got here he almost tripled that quote. I said no thank you and he charged me a $60 service charge. I googled the parts and the service tech tripled the price for parts by hundreds of dollars. I called another local repair tech and he fixed it under half the quote precision gave me, with a warranty. Very sad that businesses will gouge customers like that. Done with this place read more

Precision Overhead Garage Door came out the same day we called. They were on time and did a wonderful job repairing our opener. We were very impressed that their service truck was fully loaded and had the parts we needed available at time of repair. No down time waiting for parts! Issac was our service man. He was very professional, clean cut and well groomed. We actually needed a new opener and springs as our unit was installed in 1999. As I said, he had everything with him, he installed it in a timely manner and made sure that we understood the features and how to use them. I highly recommend this company and Issac as well! read more

My garage door opener was approaching 25 years old, so I called Percsion to take a look and give the equipment a tune-up. Upon describing the issues I was experiencing, it was determined that a new drive motor would be the best solution. Precision had the item in stock and was able to install it within an hour. The installation took approximately half an hour and was done professionally and accurately the first time. I want to give a special shout-out to Mike B for making the whole process seamless and stress-free. read more

Bryce was fantastic! Super professional, knowledgeable and he got both garage doors done so fast!

So this is basically to let everyone know please shop around. My wife took it upon herself to get our garage spring fixed well she call Precision Overhead Garage and they really stuck it to her. I had 4 other quotes from 4 & 5 star company that ran from $425 to $499 and well Precision Overhead Garage charged us $878 but gave us $100 off so $778... ok yes charge me but but almost dbl the price...I talk to Steve the Manager of the inside store side. Just gonna say he was different & weird. After I told him he over charged my wife by $300 he said nope that's our normal cost but if he could help me out in the future with any advice or suggestions to give him a call lol yeah Steven was a jokester.This company is a pirate in disguise...... Shop around read more

Repair person was professional and efficient. They arrived on time and walked me through the process.

Thank you to Precision for their quickest response to my emergency!! All within 2 hours from the time I first call to the time when the technician fix my broken garage door. Fast, efficiency and above all, great customer service and staff!!!! read more

Technician Isaac Taylor was efficient, knows his business, and was courteous. He provided excellent service and fixed the problem I had in my garage door. He's an asset to your company! Nice man!! read more

I have so much respect for the quality of services that are consistently provided by Precision Garage Doors. Their technicians are professional, knowledgeable and efficient! They never miss! The Value is on point 100% of the time!!! read more

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My 20 year old lift was worn out. Called Precision as they had done work for me before. Isaac came out the same day. Explained what was wrong and my options. He was patient. He installed the lift I chose very professionally even though it was late or the day. Very professional and detailed. Glad I called Precision. read more

They were fast and knowledgeable, but were very expensive! $3500 for a new opener, spring and rollers...yikes!

Fantastic service. I called Precision at 1:00 am on a Saturday- and was shocked that someone, a real person actually answered the phone promptly. And she was friendly, courteous, informative and knowledgeable. I was expecting to leave a message and maybe get a call back on the weekend. They live up to their 24/7 motto 100%. Right away she seemed to understand my door issue, set up an appointment for Saturday, the service tech arrived Saturday right on time, determined the issue, explained it all to me (by phone, I was away) and to my wife on site, offered a realistic repair and gave an estimate, that was accurate to the dollar. Ordering parts was required so he made sure our door was secure and closed, and Andrew came back the next morning (Sunday 8:00 am), and had our door repaired promptly, including new remotes, programming, extra remote. All communications were excellent with email, text confirmations, text alert when service tech on the way etc. Overall they earned a 5 stars review in every aspect of their service. read more

I was amazed by the quick response time to my garage door issue. The technician, Scott, was prompt, professional and very courteous. He explained my options, made sure I understood and once I decided he got right to work. Made sure I tested the efficiency of the work before he left. The value of peace of mind that it was done correctly is priceless. read more

We purchased two garage doors and openers. We are completely happy with the results, the installation and customer service. The price was right and the product is worth every penny. read more

Read all of the recent reviews from customers who were charged an exorbitant fee for garage door repairs. Wished I had done this as a simple battery replacement cost me $300. read more

My garage door cable, actually the plate it was attached to, sheared off. Sending the door cockeyed and gouging the wood around the frame. One of the rails bent and the rollers popped out. we decided the best fix was a full replacement. They sent out a technician to game plan it the next day. Within a week, they had a door that matched and showed up as they promised. The door was completely replaced, new rails, rollers and spring. Works great and is now guaranteed for life. Great service and quality parts. Having the guarantee makes this process a really great value too. WILL recommend them to evryone i know who needs any work done. read more

Isaac was very personable, informative and had the answers to all my questions. Texted when he was on his way and showed up when he said he would. Installed a new garage door opener unit and the proper door springs due to the added weight of my garage door from insulation we had added to it a few years ago. Cost was more than I had planned to spend but it was worth it. Original unit was 22 years old. I also liked the fact I received same day service and installation. Linda B. read more

fast srvice a real pleasure wrking with someone who knows the correct way to get the job done

prompt service, professional service Sebastion was a great help. we are very happy with the service.

Did a garage door repair on my moms house. Charged 212 each for door drums that cost 60-70.00 each. Had to replace springs 2 at 459 each. 125.00 for the parts but charged 459. Took advantage of an older woman. Don't use this company. Unethical , and criminal. Look at other reviews others saying exactly the same thing. Tells u everything u need to know. read more

Repairs were available right away. Loved that the Precision service man Marcos sent a text with his photo. He was very helpful and answered our questions. Kept in touch on when they were arriving. Excellent job on the repairs and they had everything they used picked up. Now the garage door is so quiet! I do love that the light comes on from the new garage door lift unit automatically when I go out into the garage. Nice. Thank you! read more

Please don't call them.. a year and a half I called them .. they change the springs and put 2 metal across the garage door .. being a widow and a senior I trust them.. the charged me 1600.00 dollars, which I paid being so naive... couple days ago the motor of the garage door fell out... they came and they quoted me 1600.00 .. which I said no.. you guys thane advantage of people specially seniors.. i could have got a brand new door for that price.. I called someone else and this person charge me for a new motor and two remote 450.00 dollar.. please open your eyes and shop around ... I learned a hard lesson ... integrity means everything in a business!!!! Never again!!!!! read more