Never come to this bank again if you want to do anything under 30 minutes! The manager is always in…read moremeetings or taking a dump because he's never around when they need approval. Slow as molasses that people just get up and walk away. What are you doing here Wells Fargo? About to take my money to BMO!

This wells branch used to be good when Jeff was working here. He's been gone about 1.5 years and…read morethis place keeps failing in customer service. It's a Monday afternoon and we have 1 teller for this enormous line. I remember when this branch used to care about its customers. They had a coffee machine, had bottled water and a separate line for merchants. Now all that is gone and so is the personnel touch that made you feel welcome. Very disappointing wells. If I didn't hate B of A so much I would take my business elsewhere.

Went to Montebello location at first and they were short staffed so we drove to Pico Rivera…read more They were so friendly, professional and compassionate. Brittney help us with an issue we had. (Elderly fraud abuse) it took a few hours but she helped us with everything we needed. She had lots of patience. Had my elderly grandpa who refuses a hearing aid so there were lots of loudness and we had a restless toddler. She kept her cool the whole time and joked around with us too. Great personality awesome customer service. Thank you Brittney.

We have coming and banking at Chase Bank for many years for make deposits and withdraw and cashing…read morepaychecks. Their staff are very nice and friendly and well supported if we have a problem.

Lacking Customer service Not friendly. Maybe 2 people in…read morethe whole branch that are friendly and helpful

I have been a customer Chase Bank for a long time cashing and despoting my paycheck and paying the…read morehills.

They just reopened this Citibank. I went in to open an account and I signed in to be seen. I waited…read more40 minutes and no employee even acknowledged me waiting or asked they will be with me soon. I got up and asked one of the employees if there was anyone else helping. He said not at the moment and said he is booked all day. Which doesn't make sense to have a sign in sheet if no one will be attending walk in's. I understand they get busy but customer service goes a long way. I had 2 employees walk back and forth and not even bother to look at us or notify us on how long was the wait. Also the way the employer told us he was busy is not a proper way to treat a customer. He seemed bothered because we asked and didn't even offer to get someone to assist us. Never again will I bother to come to this bank.

Citi not friendly with customer and don't care if u wait a long time don't recommend this bank to…read moreanyone

The Bank tellers associates, especially Arlene and Alexis and also Jessica are amazing people…read morebecause of their great service understanding, helping customers the way like we are kind of related that's amazing. I am extremely happy every time I visit to the bank BMO from Pico Rivera. Just because great service always keep the customer happy and motivated to business with the bank and a bank employees. Keep up the good work ladies. We love the exceptional service thank you big thank you

Came here to open a business account and got invited to a class that had different speakers that…read morewere selling their products and services for business owners . Pretty cool .

Took forever for my appointment to be over. I went in for a simple account switch and it took over…read more2 hours (not including the waiting we did before we even got into the appointment) the assistant manager was little to no help, on the other hand the main manager was very kind and helpful.

This bank absolutely sucks. If you have a whole day to spend, then maybe this bank is for you. If…read moreyou have a life and don't have all day to spend waiting for someone to help you, then this place is not for you. Every single time I go here, i cringe because of the time i know im going to spend here. I can't even take my kids with me to this bank anymore, because the wait is always so long, my kids eventually give up.... no bank should take hours to help you. im not moving millions of dollars. simple wire transfer, or closing or opening accounts shouldnt take hours.... do youself a favor, bank elsewhere!

If I could leave no stars I would. How can you not cash a check with a bank of America account. The…read morefederal goverment needs to really investigate this bank. Customer service also sucks everyone in here specifically the manager seems to be lost.

Bank at your own risk at BofA…read more.. There was a number of issues I have encountered but I will try my best to list them: 1) came here for a debit card replacement FYI they do not do temporary debit cards!!! I was told this after the fact.... 2) They reported my card "lost" even though I'm showing them the damaged I need to be replaced card IN PERSON!!! (Is there not option for damaged cards.....) 3) the manager and banker kept insisting I was there to open a new account and I had to several times tell them I only wanted a replacement card. Finally on the last time I had to curse and say "I am not fucking here for a new account, I only want a fucking new debit card to replace my damaged one....I DO NOT WANT TO OPEN A NEW ACCOUNT!!!" 4) after finally ordering a new debit card and told they do not offer temporary cards anymore they insisted I can just add my old one they reported as "lost" to my Apple wallet but of course that didn't work because use the old card "is reported as fucking lost!!!" Finally after this branch dropped the ball and left me with no devise card for the next two weeks I have made the decision to move to Chase once this fiasco is sorted out!! Note: if anyone is considering the same thing Chase is offering an incentive that if you move your direct deposit info with them you will get $300 free. Looking forward to moving to chase end of the month once this card gets here and I will never bank with bofa ever again! now I don't have a debit card for 7-10 days. Ontop of that the manager that was helping kept insisting I wanted to open a new account....several times I had to correct the manager I did "not want new account created, I want a new debit card only". I had to constantly tell this lady I did not want a new account. advice: stay away from Bank of America. I'm going to be opening a Chase account, switching to Chase and never looking back.

I was here at this location today when a member was told to leave the credit union. I'm going to…read moresay I'm glad this member was told to leave as he was incredibly rude to the teller assisting him. I heard this member tell the teller "to eat sh*t". I was shocked to hear such language used when conducting business. Parents need to do a better job raising their children to be better members of society. All the staff is very helpful and go above and beyond to help their members. As well as maintain a safe space. Good job so cal credit union staff. I hope that member sees this review

Francine is the only good employee, everyone else is incredibly unhelpful and do everything they…read morecan to not provide ADA accommodation services for people with disabilities or relatives of people with disabilities. They intentionally make things harder for their patients and then when the customers get mad, they force them to leave. I will never go back to this location as long as I live and you should never step foot in here.

If I could of given this bank anymore stars I would. Steven went abut and beyond to help me credit…read moremy credit score up , he's honestly amazing , he's currently helping me finance my car, he's always available for questions and always responds to emails before 24 hours!

I just had to give a review about this credit union. I have received the best customer service at…read morethis financial institution than any other. The manager, Katherine, is awesome, kind and so helpful. I like chit chatting with her as she process my transactions. The rest of the staff is great as well. I'm fairly a new customer, but I see a long relationship with me and Unify Credit Union.