1. Preferred Bank

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Pico Rivera, CA

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Preferred Bank

5.0 (1 review)
Open 9:30 am - 4:30 pm

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Personal banking

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7 years ago

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Bank of America Financial Center - Storefront

Bank of America Financial Center

(72 reviews)

If I could leave no stars I would. How can you not cash a check with a bank of America account. The…read morefederal goverment needs to really investigate this bank. Customer service also sucks everyone in here specifically the manager seems to be lost.

Bank at your own risk at BofA…read more.. There was a number of issues I have encountered but I will try my best to list them: 1) came here for a debit card replacement FYI they do not do temporary debit cards!!! I was told this after the fact.... 2) They reported my card "lost" even though I'm showing them the damaged I need to be replaced card IN PERSON!!! (Is there not option for damaged cards.....) 3) the manager and banker kept insisting I was there to open a new account and I had to several times tell them I only wanted a replacement card. Finally on the last time I had to curse and say "I am not fucking here for a new account, I only want a fucking new debit card to replace my damaged one....I DO NOT WANT TO OPEN A NEW ACCOUNT!!!" 4) after finally ordering a new debit card and told they do not offer temporary cards anymore they insisted I can just add my old one they reported as "lost" to my Apple wallet but of course that didn't work because use the old card "is reported as fucking lost!!!" Finally after this branch dropped the ball and left me with no devise card for the next two weeks I have made the decision to move to Chase once this fiasco is sorted out!! Note: if anyone is considering the same thing Chase is offering an incentive that if you move your direct deposit info with them you will get $300 free. Looking forward to moving to chase end of the month once this card gets here and I will never bank with bofa ever again! now I don't have a debit card for 7-10 days. Ontop of that the manager that was helping kept insisting I wanted to open a new account....several times I had to correct the manager I did "not want new account created, I want a new debit card only". I had to constantly tell this lady I did not want a new account. advice: stay away from Bank of America. I'm going to be opening a Chase account, switching to Chase and never looking back.

Preferred Bank - banks - Updated July 2026

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