Never come to this bank again if you want to do anything under 30 minutes! The manager is always in meetings or taking a dump because he's never around when they need approval. Slow as molasses that people just get up and walk away. What are you doing here Wells Fargo? About to take my money to BMO! read more

Wells Fargo Bank - Horrible lines - Banks & Credit Unions Near Me - Pico Rivera, California

This wells branch used to be good when Jeff was working here. He's been gone about 1.5 years and this place keeps failing in customer service. It's a Monday afternoon and we have 1 teller for this enormous line. I remember when this branch used to care about its customers. They had a coffee machine, had bottled water and a separate line for merchants. Now all that is gone and so is the personnel touch that made you feel welcome. Very disappointing wells. If I didn't hate B of A so much I would take my business elsewhere. read more

Wells Fargo Bank - Long line one teller - Banks & Credit Unions Near Me - Pico Rivera, California

If you've ever heard of not enough tellers, how bout no tellers. This is definitely a sign of the end of walk in banks. read more

Wells Fargo Bank - All Tellers walked away. WTF - Banks & Credit Unions Near Me - Pico Rivera, California

Not enough personnel, no one greets you, just a QR code. We are 4th in line to speak to a representative and have been waiting 15 minutes and we are still 4th! The bank is FULL and there are only 2 tellers and it is 11:30 in the morning. TERRIBLE read more

I've been banking with Wells Fargo for 8 years now and have no problems at other branches but this branch was the closest available and I was in a rush. Next time I will drive to Whittier or Montebello. read more

Came here around noon during the week. Lobby fills up quick and the line moves a little slow. Still, at the window the woman that helped me was friendly and thanked me for my patience. After finishing my transaction, I asked the attendant for some coin rolls and she was happy to supply some. I recommend this location for convenience and positive custom interaction. Bonus: se habla Español. read more

Promoting false advertising do not believe they're $300 promotion for open up a new bank account and setting up direct deposit they say they can't find my information so I'm out of $300 that I was hoping to receiving the advice you've been warned read more

There are never enough tellers and the ones they do have gab more than they work. The line is always out the door, especially on Friday, and the service is soooo slow! read more

Poor customer service!!!!!I waited 40 min. to get a check verified.Only one teller for so many customers. read more

Wells Fargo Bank - Banks & Credit Unions Near Me - Pico Rivera, California

One teller on a Monday morning and the bank manager is rude when the customer show frustration due to the long waits.

Cash withdrawals not available at atm drive through. This is the third location that I have gone to without arm cash services

Terrible service from management to the every teller lots of gossiping going on and no service lines are long no customer service here .Go to whittier wells Fargo on telegraph. Look at pico rivera reviews all bad and the management states sorry to every reviews but hasn't fixed anything step in corporate. read more

I was at WF Pico branch at 9:40AM. Checked in using the QR code and received a text that I was the number 1 online. The guy banker inquired customers who were sitting if we have an appt and I told him I don't but willing to wait. While waiting, I went to the teller to deposit checks. It was a long line but was able to finish my 1st transaction. Lady banker called those who checked in past 10AM. Never said a word about the waiting time to be entertained. To be productive, I checked and responded my office emails. Noticed that the guy who entertained me is gone. Around 10:50, I saw him back to his desk. Two old couples already disappointed about the long wait and talked to the lady with the customer and saw the another guy stood up and entertained them. So I called the other guy's attention on when I can be called in but the lady with a client stood up and told me that it doesn't mean I checked in a guarrantee that I will be assisted. Really????? Please be professional to let your customer know what's going on. Not happy with the service. I feel like being left off....like nobody.............. The teller who entertained me with my deposit is very nice and very kind. This is one I give her 5 stars. read more

This branch only gets WORSE. I scheduled an appointment to close my account I have multiple accounts. I get a call from the branch to confirm my appointment then I am told the owner needs to be present & I can't close the account. I AM THE OWNER ! I opened the account!! Francisco refused to give me any details he said he couldn't and would refuse to very anything over the phone. I tell him that I will go in person at that very moment and he says I can't because he's busy and has other appointments. I am infuriated with their lack of knowledge, & being unprofessional. I decided not to go to the branch and call WF directly as in person was not going to end well. The business rep over the phone was in disbelief at what I had gone through and explained to me Francisco was incorrect, so she was nice enough to close my account and I don't have to walk into the branch. I am relieved to be done with WF! Understaffed & incompetent is what that branch is! read more

There is aa line of about 30/40 people 3 tellers working 1 helping with new accounts 2 chatting in a corner Yeah I'll never come to this branch again! read more

This bank shouldn't even be on maps. Disgraceful, makes me want to stop being a Wells customer and I've been one since 2008. No bank tellers and it's only 3pm. I need to cash a check I have been waiting to cash since Saturday and now I have to walk back another 16m to tell my sells person banks are still closed. read more

Great bank. Use to come a lot when I use to live down the street. But not I'm far away but I did stop by cause I was in the area. Great workers Super friendly. They do have a drive thru for a atm in cause you don't wanna get off your car. Be back soon Thanks read more

Literally one of the worst banks/locations to exist, I really don't recommend banking with Wells Fargo to anyone especially friends and family, the wait to get to a teller is ridiculous EVERYTIME, they definitely need to get audited either by the BBB or amother outside organization. read more

banks was terrible customer service this bitch took the check i was finna deposit and had me sit in the lobby for 40 whole minutes just to hear it didn't verify but when i went to a whole other bank it worked right away. read more

They seriously need to hire a new hiring manager because every time I come to this place which is rare, the people take forevvvvvver it's insane I usually go to the Wells Fargo in uptown Whittier it is the best, but when I'm not near I have to come here and it's like I might as well took the time to go to the other one because I would've been done before I get out of the Pico Rivera WF PLEASE DO NOT COME WASTE YOUR TIME read more

Never had a issue here. Only once. I got a ripped 20 from the drive thru atm. But I went inside and they gave me a new one. Overall great bank. Be back soon. read more

This bank is slowwwwww 2 tellers when there's like 20 people waiting while the guys in the back just watch avoid this bank .

So there was a longer line than normal but I realized that the two causes had nothing to do with the staff at this location. While in line I heard a few people mention that their regular branch in Santa Fe springs was closed and they were all funneling here and second there was what can only be described as a Karen harassing the entire staff she was super loud and the only reason I know all her business is cuz she was yelling it out. Plus she refused to move until she got what she wanted...typical Karen stuff. Everyone was super polite and helpful but sometimes you gotta accept that what you want may not be available, unfortunately she thinks she deserves special circumstances for no real reason. Look, I don't go to Burger King and ask for a Big Mac cuz that's just dumb. Some people got some issues with entitlement. This poor staff is taking on the customers of an additional branch and this woman is trying to get extra for no reason. Stop projecting so much negativity. Be thankful businesses are open and people are working. Not all places can say the same. When people wonder why people can't staff their work places it's because of customer like her. My experience was great. Staff didn't let that rude woman ruin their vibe at all, good for them! read more

Came in For a Simple Direct Deposit form....that i did not even end up getting because Too loonngg of a waaaiiitttt!! Woooooorrrsssssttttttt! Other wells Fargos give you the direct deposit form from the teller window. And here they have you go wait as if I was going to make a new bank account. Did I mention worst ever! read more

I wish I can put 0 stars, but I can't. I normally don't have a problem with Wells Fargo. I went to this particular location because I was in the area. I normally go to the branch near where I live. I went to the pico Rivera branch on Washington just for replacement card and waited for an hour and still was waiting. I had to leave to pick up my daughter so I thought an hour was enough. Apparently not, even though it wasn't that busy. There were about four bankers. I can't imagine how long the wait is when it is busy. They didn't even apologize when I had to leave because I couldn't wait any longer or else I would be late picking up my daughter. I was waiting far too long. All they told me was okay. So disappointed. Don't ever go to this branch!!!!!! read more

Don't come to this branch there is a worker here on his phone doing nothing and I asked him for some quarters in change and he was being extremely rude. People at the Downey branch are much more pleasant and helpful. read more

Awful!! Do not go here. Don't even set up an account with them. Their business line is completely awful waited 30 minutes and got charged a ridiculous fee. Spoke with the manager Jeffrey Ruiz. Didn't do anything but apologize! Worst branch ever!!! Seriously considering moving every single business account I manage!!! read more

Last week, I visited the Montebello Blvd/Whittier Blvd branch which is staffed with incredibly friendly and efficient employees. Today, I found myself at this branch. Although ever so slightly more busy, they manage to be very inefficient and appear to lack motivation. By inefficient, I mean super, super slow...lacking urgency. Plain lethargic. They were nice, but the aforementioned branch is much friendlier. Just my observations... read more

Less greeters and more tellers please. And to the people who like to start unnecessary conversations with the tellers (I am looking at you old man) please stop. They are not interested in your lame stories and you are holding up the line. read more

"Irma"(dark girl with short dark brown hair,small rice eyes) was soo rude to me and laughed at me with her co workers simply because I took all my change to put into my account.Seriously wanted to crawl through the window and beat her with my gallon of change.They make you put all your change in sleeves,unlike coinstar they don't have an easier way to change your money,yeah coinstar charges me to change my money but that's how bad my experience was here ! So bad that I'd pay money to change my money.Closed my bank account and went back to the good old days with PLS.Will be advising my relatives to close their accounts with wells Fargo as well. read more

This is more of my economic opinion as opposed to a review. New methods of finding charges to add on customer accounts displeased me and ended my time with Wells Fargo. I did not foresee their recent troubles creating an increase in fees assessed to their loyal customers. I am not sure the cause but I saw more fees and increase in fees and I have seen this trend for more than a decade with this bank. read more

The teller was nice and friendly. Did everything in a timely manner. Too bad the other teller who I was suppose to see was having a great conversation with his customer for at least ten mins, hope he goes to Disney land with her, smh. The greeter saw me come in because I looked straight at her when I walked in, but she ignored me. Wasn't until she saw me looking at her again that she asked if I needed help. I told her I needed to use the disabled booth because I can not stand for long periods of time and there was about 6-8 people in line. She said sure and that shell have a teller over in a bit. She pointed to Mr. Disneyland, but we all know what he was doing. The greeter then asks me to walk over 8 windows over so the other teller can help me. I'm thinking if I could stand at the window I wouldn't be sitting at this one. For the young teller man in a suit with a birthday balloon, he gets 5 stars in my book. For Mr. Disneyland and the greeter lady ( who has no respect for obese disable Mexican women) no stars for you. The rest of the place was great. AC and good music. read more

Customer service SUCKS DONKEY BALLS as im sitting here i see 5 bank employees sitting around and customers waiting for many reasons and nonone gets their asses up to offer help all i need is a damn temp card but all banks are the same read more

They really need to invest in the atm machines that let you withdrawal higher amounts to avoid the never ending line that's always almost out the door. If this wasn't the closest Wells Fargo to me I would avoid it all together. read more

I come to this bank because it's close to me, but the wait time and customer service is not good. Every-time I'm in the business line waiting for the longest time, plus it's seems like there are more employees in the lounge area then there are actually helping people. I will still come here but they need to improve on there customer service and there long lines. read more

Worst place to ever bank with lines are ridiculous long. So many employees one window open while all the other employees are just standing talking to each other not doing anything and lines all the way out the door. read more

This bank is the worst Wells Fargo I've ever ever been too. The lines are super long and they only have 3 tellers. I only come her once a month to pay my mortgage. Did I mention it's the worst EVER read more

I simply can't keep my money with Wells Fargo anymore. They have made it so painful and difficult over the last few years. I would rather go through the burden of moving my accounts than trying to make this "relationship" work any longer. Most recently, brokerage services closed my son's ESA account, then double transferred a certain amount to my other son's ESA, all without telling me! When I called, the first representative hung up on me. I called back, had to repeat the entire story, and found out there is no way to resurrect the ESA and that I would need to go through the entire process again. Signatures, Faxes, timelines, etc. They better believe I will not be going through any more processes with them. read more

My family had a horrible experience. They did not service the elderly and disabled. Chase bank accommodates people having challenges but this place did not. I'm very disappointed with the actions of the employees here. read more

Waited for a while ! Long line of customers in regular line and there were two of us in the merchant line and nobody helped us they only had two tellers and I was told that the merchant teller is busy putting money away but it took so long and none of the lines moved so I left! Will definitely avoid this branch this is my second time trying them and I think I'm done trying read more