The care, quality and experience rendered by the staff at Grace was excellent, professional and…read moremost noted. The instructions were clear, thorough, precise and to the point. They all were loving and caring. I will refer others to enjoy such a wonderful experience. Thank you.

I'd like to take this opportunity to thank Grace Healthcare for assigning Amanda to care for my…read morehusband Richard . Amanda has a special relationship with Richard, she respects him and always treats him in a loving and tender way. Richard doesn't communicate well but she seems to understand what he's trying to convey. Richard is always clean, smelling fresh and looking like his handsome self . Thank you sweet Amanda from the bottom of my heart . I would also like to thank Martin (nurse)for his kindness and for keeping me up to date with Richard's care . Kia (social worker), you're so sweet and understanding, thank you for your soft shoulder to cry on. You are truly in the right profession. Thank you ! Everyone that I have gotten to know at Grace have been kind and understanding of the most difficult time for our family. Thank you all for the fabulous work you do!!

I left a bad review about my mother's tax documents. I am glad to say that it was rectified. I…read moredidn't realize that there was a new person in the position.

For months my grandpa was scoring in the range to be in assisted living (above 22 points out of…read more30), and then he scored an 8. Mattison Crossing gave my mom a two day notice to move him into memory care. Since we still own his house in East Freehold, we got him a live-in and moved him out. Mattison Crossing says that we have to give them a thirty day notice to move out if the facility to prep for the next resident. The other day, my mom got a bill in the mail for $20,000 because we refused to pay for April and May. She took pictures of herself outside of the facility and pictures with timestamps of his empty apartment before May 1. Earlier in February, there was a massive norivurus outbreak (or a stomach flu). Nobody cleaned the place so my grandpa had it for several days and everyone in my family, except for me, got the disease. We've had to cancel several family events during the time and we fell behind in after school curricular activities because we were out the whole month. My uncle visited from California in March to celebrate his 50th. He went to see my grandpa and got sick the day of his birthday dinner. The food at the place is unhealthy and greasy. The pancakes, salads, and various other meals are a grease bath. They ran out of ice cream for a couple of days back in the late fall of 2024. We moved my grandpa into Mattison Crossing to give my mom a break from his drama. It seems like since the move there has been more drama. $9000 a month for little to no care is what you get at this place. It is better to have a live-in full time because it costs less. Mattison Crossing can go burn in hell.

Very good care. Careful about following your needs for recovery. Pleasant atmosphere. Office…read moreextremely helpful.

I spent 77 days at the Gardens of Monroe. Everyone treats you with dignity and the nursing staff is…read morewonderful. All the aides were very attentive to me. Physical therapy is top-notch. The food took me a while to get used to, but it was very good

I would like to take this opportunity to thank and let everyone know the exceptional work that the…read moreRehab Department does here. 2 1/2 months ago I had my left leg amputated just below the knee. I was originally told that I should expect a time schedule of 6 to 10 months before I could expect my Prosthetic leg with a lengthy time learning to walk on it. I have been very fortunate to have one of the best Rehab teams anywhere. In the last 2 1/2 months I have gone from relying on my wheelchair to walking on my prosthetic leg with a walker to now learning to use a cane. The Rehab Department is made of a group of individuals all working as a team with their patients healing the number one goal. Lead by a wonderfully kind caring woman Megha the Department Head each person brings a unique array of talents to the table to ensure a complete understanding of the patient's needs and how to best accomplish the necessary goals needed to help them improve. Jeff, Joel, Neha, Lisa, Loukik and Carrie are one great team. They all work together without egos getting in the way. Each has a special talent to motivate and inspire their patients to move forward on a daily basis. These talented people are all responsible for my quick and amazing recovery. They took me from post-surgical doubts about ever walking again to walking right now with a walker and now learning to walk with a cane. They never once let me quit and their positive feedback made me try even harder. My progress is in large part to their dedication to their belief in their patients' abilities and their skills as rehab specialists. You will be very hard-pressed to find a more dedicated team or better group of people to help you go through Rehabilitation for any problem.

My mom broke her hip recently and after surgery she was sent to the Bartley Health care center. The…read moredoctors, the nurses, the aides, the physical therapists were all really, really great at their jobs, kind and helpful, exactly what you would hope for. The social workers on staff (or whom I refer to as the Harbingers of Death) are a whole different story. Some words I would use to describe the social workers I dealt with: Demeaning, condescending, argumentative, difficult, compassionless, insensitive, unfeeling, cruel and empathy-deficient. My experience with the social workers was pretty awful. My final conversation with them about my mother deteriorated into a yelling match with the social worker ending the conversation by hanging up on me. Of the multiple phone calls and voicemail messages my family collectively left the lead social worker... I do not believe she returned a single one. Finally on the day of my mothers discharge, my mother said we were supposed to have an exit meeting with the social worker to go over care plans. We waited and waited... Finally we went looking for her. When we asked her about the exit meeting... With a big plastic smile on her face she said there was no need for one and goodbye. So we took my mother home. I really hope that my experience with the social workers at Bartley was the exception and not the norm and that the patients and their families are getting the information they need to get through their difficult time. I also hope I never have to deal with those Bartley social workers again.

I started working here approximately 6 months ago. The staff is super caring and devoted. They…read moretreat every resident like family.

My mother resided here for a total of 4 months before her very tragic and unexplained passing. She…read morewas very young with a very aggressive form of dementia. My siblings and i were out of options for caring for her at home and laurel bay advertises themselves as specializing in memory care . From our experience this is very untrue . She was put on and off several psych medications that took away any bit of her that was left. There were a handful of CNAs that really did give our mother the level of care we had hoped for but that was where it ended. We were called and informed that she had a fever and was being brought to the hospital , when I arrived she couldn't even lift her head or speak to me no one could give me answers they said she arrived that way . We were seeing my mom every week up until two weeks prior to this fever bc we had a brand new baby in the family and couldn't make it there . So what transpired in those two weeks that we didn't see her we will never really know . She quickly declined in the hospital she had clots in both lungs from what we were told was from her being so immobile . This was the same woman who 1 month ago could not be still , she paced from the anxiety and when she was calm was dancing all over . She passed away two weeks after being admitted to the hospital. She didn't have much for belongings , some pictures ( there were several lost within her first month there during a room change ) and her wedding band . In trying to track down her wedding ring which prior to entering laurel bay she had NEVER taken off , EVER i was told that it was found on the floor by one worker who gave it to another worker who placed it on the nurses cart. From there it disappeared. No trace of it . I filed a police report with no success. The only piece of her marriage , of her life before her disease, her 42 year marriage . GONE. To add salt to the wound as we were mourning our mother on our first Xmas without her we received a call on CHRISTMAS EVE from the billing department asking to collect a fee of 300$ that was owed from her stay !!!!!!! No condolences , just looking to collect . While a little lengthy in description this was our experience in laurel bay for the very brief time our mother was there, Putting mom into a nursing home truly was a last resort for us , we thought it was the right thing for her , we tried to care for her so long on our own and we thought they could provide her with what we couldn't. There is no doubt in my mind our mother would've Alive today If we had kept her home for longer .