Great job on repairing Mini Cooper Thank you Bill Drives like a new car after changing two different electrical system for motor and electrical system for windows, lights, Ac, etc, new starter and new struts and shocks. read more

Uptown Imports - Auto Repair Near Me - New Orleans, Louisiana

Was able to take my car in immediately. They replaced battery, headlight, and windshield washers in 1.5 hours at a reasonable price. So convenient for uptowners! Very professional and friendly read more

I considered deducting a star for what felt like a very steep price for an oil change ($260ish), but when you buy a specialty car, you should expect to pay specialty service prices. The friendly, efficient customer service and clean, comfortable facility is all worthy of a solid five-star rating. Bill, the owner was extremely pleasant to work with from initial appointment call, to vehicle drop off to vehicle pick up, which was even quicker than promised. Definitely the kind of guy with whom you'd like to do business... even if you may pay a little more. read more

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Purchased a used car from Bill in Dec. 2022. Very pleasant experience, and I believe that I received a reliable vehicle for a fair price and fair amount for my trade in. Good to know that they can also service my vehicle with mechanics knowledgeable in Mercedes. read more

Nothing but a positive experience all around. Bill was courteous, professional, and prompt in his response to my situation. I was in and out of there in a couple hours with my problem resolved. Yes, the labor is a little high, but worth it. I drove out of there with the confidence that the work was done correctly. Highly recommended. read more

This place is great! I Took my 2013 E 350 Mercedes convertible in. It had some noise problems coming from a wheel. I love cars but am not mechanically inclined. The owner could have told me anything and I wouldn't have known the difference. He found a simpler fix and the car is riding like it just rolled off the lot. I could not be more pleased. He will certainly be my mechanic for now on. read more

I had just bought my Volvo used and brought it for an oil change and to check up on the rest of the car. They called me saying they found I needed rear breaks and rotor replacement. They quoted me at around $500 for this. I told them I'd wait to get that fixed. The oil change, a small light replacement and the check of the car cost over $160. I don't know much about cars, which they obviously knew, but even I thought that was rather high. Later I brought my car to the Midas on Canal street to see if they could do it for cheaper. Not only would it have been cheaper but they said all my breaks were fine and definitely did not need replacement soon. They were kind enough not to charge me at all. It's upsetting that people would do this to make a quick buck. read more

Great Service! They get the job done quickly and efficiently. I highly recommend them. read more

I was over-quoted more than $150 for a simple part on my mini cooper. After they quoted , me I called O'reilly to verify the price, and the sales associate informed me that the price I was given was unmistakably and ostensibly high. They deal directly through new orleans auto parts shops (autozone, etc.), but will charge you almost double what the parts actually cost. Additionally, they keep your car extra hours and lie about the number of hours in labor in costs to fix the issue. I was quoted 3.5 hours of labor for a 30min fix. NEVER COME HERE. They deal in overzealous quotes, malicious lies and shoddy work. Trust your dealer. UPDATE: picked the part up at O'Reilly, bought the right socket to take the cable out, and put the new one in in less than TWO MINUTES. Good thing they quoted me 2.5 hours in labor. read more

Bill's labor is a little higher at Uptown Imports than what Peake charges for older cars (1998 BMW 3-series), and is the same as what they charge for cars less than 10 years old, but he will save you a ton on parts. I also suspect that he will charge you fewer hours than Peake, but that's just a gut feeling. Fully satisfied with all the work he's done for me, and impressed with his speed. I won't go anywhere else, and I recommend Uptown Imports for your German car. read more

Brought in my 2002 Saab for some work. Turned out to need some major repairs that they were not able to handle at the time. However, they were willing to chat with me about my options, helped me look into other places I could take my car and seemed very honest and reasonable throughout it all. In the end they even ended up charging me substantially less than they originally quoted for the work they were able to do. read more

Will never go there again. Was hesitant at first due to the reviews but had to find out for myself. Terrible dishonest service relating to a battery which was under warranty for free repacement not to mention the 1 hr. labor charge to put a battery in along with a bulb. Very high prices. Would of been cheaper to have gone to the dealer like I will do next time. These people are ignorant to the materials they sell and the warranties that come with them. Stay away. read more

Took my c230 in to get the hood release chord fixed. Picked up my car and although the hood release chord was fixed the windshield wipers and fluid were not working and the hood sensor was permanently on. Called them to have them fix what they broke and they said it would be a few weeks before they could get it in and I would have to pay for anything that needs replacing ALTHOUGH everything worked fine when I dropped it off. Better off taking your car to the dealership or firestone because they don't know what they're doing! read more

Seem like nice guys but the quality of their work is suspect. I went in for a coolant flush and the next day the new coolant was leaking out all over my driveway. They happily took it back in to fix the issue free of charge, but as i pulled away the second time i noticed that my check engine light was on and my car was running very rough, so back it went. I'm left wishing I'm drained the coolant myself or had it done at a jiffy lube rather than open up this can of worms. read more

Took my 2006 VW Passat here when I needed to get my lights changed. They were very helpful and nice.

I went in this morning to have my oil changed and my brakes fixed. New rotors and pads plus the oil change for about $450.00. I had my car back in less than 3 hours. The owner was there, and he called me to inform me what the problem was and to give me an estimate. When I picked up my car, he showed me my old rotors and pointed out the defects. I'll be back again. read more

THIS PLACE IS TERRIBLE! DO NOT COME HERE! THIS IS A SCAM. I was lied to every step of the way. I brought in my mini cooper to get the O2 sensor replaced and they quoted me $325 for the part and said that was the lowest they could go and they go directly through auto zone for parts. I called auto zone on Earhart to get a quote on the part and they told me it was $180. I then called back and told her that they were uncharging me and they said "We can work with $180". Five hours later they told me that the part was no good and that they would have to overnight ship it from Texas. I asked if the price would remain the same and they said no it would be $280 and that there were none in New Orleans. I called O'Reily Auto Parts and they said there was one in Kenner, LA and they could have it here by the next morning for $180. I then called Uptown Imports back and they said they don't do work with O'Reily's but if I bought it myself they could then install it for 2.5 hours of labor plus diagnostic fee. I got to the shop to take my car back and he said they had to put the old one back in and after 15 minutes it was already reinstalled. I will never come back. Do not come here. They will lie to you every step of the way. read more

Had my oil changed here last week. It was done very quickly, and Bill was very accommodating about pickup times and everything. Will go again. read more

They have repaired my cars, and members of my family, for years, and a a great saving compared to the dealer! i would recommend them to everyone. read more

Amazing -the best in New Orleans. Very professional, honest and helpful.

Billy is great. He is fair, professional and he knows European cars better than most people on the city.

Been going to Billy since 2010 and my trust in his work keeps me coming back. Even if things don't work out right the first time, he makes it right. From big jobs to oil changes on my Mini Cooper, wouldn't take it anywhere else. read more

Very straight forward people. I've always had good service with them and they have a an easy to get to location.