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    Prem Kumar, MD - Kaiser Permanente

    3.3 (6 reviews)
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    Pacific Pulmonary Medical Group

    Pacific Pulmonary Medical Group

    3.5(70 reviews)
    1.5 mi

    My husband had a sleep study done at the Riverside facility. Unfortunately, he wasn't able to sleep…read moreso he couldn't complete the study. I didn't know what to do because my husband's pulmonologist is not from Pacific Pulmonary Medical Group Thankfully, Andrea from scheduling called me to help us make another appointment and tried her best to set us up at the earliest available she had. She was so helpful and patient, her excellent customer service is the reason I want my husband to switch his pulmonologist to one in this medical group. Thank you Andrea

    I would NOT reccomend pacific pulmonary they already had a law suit against them that they LOST thy…read moreactually settled and the fact my fiance was diagnosed with COPD overlapped with asthma by another hospital. He ended up with multiple overlapped diagnoses a year and a half later found out by other Drs and and dr meta was VERY neglectful and said he didn't have COPD they even admitted on a respondent grievance .lol he was told he didn't do any test even after he asked multiple times he was given only one pulmonary test only even though he kept asking then I had a seizure during the test and you will be shocked to know wall I was flopping around like a fish I can hear everything they debated wether to call 911 or not until my fiancé stepped in and then they refused to redo his test becsue they were distracted then Dr. Meta was so neglectful that he ended up with CSA and OSA and then they made us wait almost 6 months for them to give him a CPAP machine good thing his primary ordered it himself or he would have been dead then as he wasn't getting oxygen to his brain an wpuld stop breathing wall sleeping then the sleep study specialist Dr.H was bragging about how hes such a sleep study specialist and wasn't out to get money from insurance yet when we called the front desk a while ago to let them know he was on a cpap and need to be on an ASV u should have seen him run fast as fuck at our next apointment and then say why didn't u tell me u were on a cpap so not only was Dr.Meta neglectful so was her associate "sleep study specialist " and he didn't even know how OSA and CSA affected patients mentally. Very unknowledgeable for someone who specializes in it and is bragging that's his expertise. And then when we switched pulmonogist they proceeded to gas light the situation by not only giving us trouble with them sending the files to the other place we go to now much better btw then they also gas light my patient by keep sending him emails about how now all of sudden now that they got caught they wanna do all the necessary test and that he should schedule an appointment and keep in mind when they were sending this stuff he already wasn't their patient anymore so not only was it harassment they but they were also neglectful on their part big time and I already spoke with the manager so I find it really funny that she said she took care of it yet her employees are gaslighting and harassing patients. Goes to show places like this will NEVER learn from their mistakes or take responsibility I would NOT recommend this place to anybody not even my own worst enemy. They are shit. They also never answer the phones especially after gaslighting his insurance and me his caregiver.

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    Pacific Pulmonary Medical Group
    Pacific Pulmonary Medical Group - Pulmonary Disease, Critical Care and Sleep Medicine Specialists

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    Pacific Pulmonary Medical Group - Bed for their sleep analysis patients I think

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    Bed for their sleep analysis patients I think

    Pacific Pulmonary Medical Group

    Pacific Pulmonary Medical Group

    3.0(24 reviews)
    22.5 mi

    So let me start off by saying I initially was looking for an appointment at the Riverside location…read more I live in the IE. After my initial phone call to the Riverside, and then days later sending an email to them, I received a call from Terry at the Irvine location. Terry immediately addressed my concerns I put in the email. He also alerted me that I was misinformed my the Riverside location, about not being able to self-refer when I have PPO insurance. My husband was/is going through a medical emergency and I was attempting to establish care and an appointment for him to get checked out. If it was not for Terry being thorough/detailed, proactively securing my husband's medical records by me answering a couple of questions, overall kind, attentive, and we would not have gotten in to see a doctor until the following week. We were booked next day, with Terry's help. As a result, I opted to make the drive from the IE to Irvine, instead of the Riverside location the very next day. Good medical practices are very hard to find these days. Terry actions demonstrated compassion and understanding of my concerns of not having my husband wait any longer for an examination. Thank you Terry! Additionally, our appointment was for 12pm. The doctor was prompt and thorough as well. The receptionist that check us in was also prompt, thorough, she showed concern when it appeared that my husband's oxygen was a tad bit low. Said for him to relax, lay back in the recliner and she would get the doctor in right away. I sincerely appreciate the team here. I'm glad Terry called. Thanks you to everyone we encountered last week.

    This is a terrible office (Riverside)! I started this process in October of 2025 and still do not…read morehave a machine in July 2026. It is taking nearly 3 months just for the sleep study results to be discussed with me over the phone and that appointment is in August. This is such bad business practice. I would never suggest anyone to this office. 1 star is to many for this business. NEVER AGAIN

    Prem Kumar, MD - Kaiser Permanente - pulmonologist - Updated July 2026

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