I highly recommend oil changes at this shop! They're always…read morefast, friendly, trustworthy and professional. Price is great,

We had a great experience. The place was professional, friendly and quick. We will definitely go…read moreback.

Have been doing business with the owner of this establishment for over 20years and have never had…read morean issue, recommend anyone looking for a great one stop gas station look no further you found it.

Chuck - you have the GALL to accuse me of being difficult & lying. HA! You are the quite prolific…read moreliar in your rebuttal. No surprise after ripping my mom off!!! Don't ever confuse being furious with being difficult! First LIE; Shawn, Bill & Shawn Jr ALL proudly shared with me the new 30K Engine Analyzer they had & would be using to diagnose the reason for the SERVICE ENGINE SOON warning dash light coming on. Second LIE; Yes THAT SERVICE ENGINE SOON is the correct light that was on & the reason I brought my mother's car in. Shawn was aware THAT was the warning dash light that was lit & he even reset it following their unneeded service. Not a CHECK ENGINE LIGHT. Third Lie; I DID NOT MOVE ANY BARREL blocking your carwash entrance & for you to accuse me of doing that is beyond ridiculous. If Shawn is such an honest guy, as you initially touted to me, he would have told you HE MOVED THAT BARREL & then told me to drive in & he'd start the carwash. It never started, not one drop of water was ever released. Shawn even apologized to me saying he was sorry he didn't realize it was not working. I was even told to come back in the Springtime for a free wash. I hope my reviews give future potential customers pause before taking their vehicle to your service center. Again with the false accusations. Any still pictures you claim to have of "a woman moving your barrel" is not me. Ask Shawn, IF he's the honest guy you say he is, he'll tell you the truth, HE MOVED THAT BARREL. YOU however are the height of an unprofessional businessman. Funny how when you texted me pleading with me to bring the car back you stated "I'm not like those other guys, I'm professional & I just want to make it right for you" HA AND by calling a dissatisfied customer a "Karen" immediately identifies you as a immature & hateful MAGA, certainly NOT ANY KIND OF PROFESSIONAL!

First time here so I felt uncertain about the process. When I pulled in someone greeted me and had…read moreme pull in and wait in the waiting area, where they had complimentary bottles of water. They had some magazines, mostly hunting variety. The prices were a bit of a mystery until they call you up and feels like they really want the up charges (it was my cars first oil change so I didn't need tires rotated yet or an air filter, in my opinion. Be sure to check online for a coupon or ask if they have any. Process was pretty quick and no appointment was required.

The service is always friendly and courteous. I stopped here once as a last minute oil change for…read moreconvenience and now this is my go to location. Check in on Yelp and get $10 off coupon. Can't beat that when I'm already planning to be here.

Older retired couple here. We had a nail in our tire. They got us right in and regretted to…read moreinform us that it couldn't be fixed. It was a new tire we had purchased elsewhere. They put our spare on for us. To our surprise, they didn't charge us anything for it. Great and friendly customer service. We will be going back to this location!

Legitimately scary place to leave your car I went cross…read morecountry and was almost home when my transmission line popped off no big deal for any actual mechanic... I was told they wouldn't touch it but would happily sell me a battery I didn't need since I have a brand new battery from 2023. Ok no big deal these losers refuse to help me. The funny thing is they then tell me if I want my keys back I have to pay 10.91$ for an inspection. A courtesy check is always supposed to be free they didn't even tell me anything other than hey looks like your line is leaking but we wont touch it. Main points: they are thieves, they will try and ruin your vehicle and they genuinely just want your money not to help you!!!! The big kicker is I work for the same company I know how this works and these are the lowest scum I've encountered Please stay away for your own safety

Made an appointment at 2:00, was told it would take 1 1/2 hours. They didn't even start until 4:00…read morebecause they were prioritizing walk ins. Zero consideration for people's time. Would give zero stars if I could

Had tires ordered online. They came in 1 day early so I went in today(Thursday) around 3. They…read moredon't take appointments and are open til 7. There were 2 cars in the parking lot and 3 cars in the express lube line. The woman working there was rude and said they were booked. I used to run an auto center and this is piss poor

RE: 3609 Merle Hay Rd Des Moines, IA 50310-1246 You will see…read morethat I wrote a very negative review on this business after several years of doing business with them on more than one vehicle. The day following the review I received a call from Joe, the manager who was very apologetic, related he knew exactly who I was, and explained the assistant manager had recently passed away and the young man I delt with was fairly new. I have to re-evaluate my review of 1 and change it to AT LEAST a 4. It says something that a business pays timely attention to reviews and customer feed-back. For this I commend them and additionally that the work they do is attentive to detail. i explained it was not my effort to have the young mans employment in jeopardy; but moreover for him to be mentored, especially in integrity. I will most likely patron them again as long as Joe is a part of this franchise. mick

Service was friendly despite being busy and the line just kept coming. I appreciate friendly…read moreservice.

The man can fix the kitchen sink! I've seen his expertise exercised on all car makes! He is an…read moreexpert with the right decision for your Saab especially

After being quoted just shy of $3,000 at a chain store in the area, I opted to take my vehicle…read moreelsewhere for service on my exhaust system. With a recommendation from someone that works at Toyota of Des Moines, I came here instead. Dropped my car off at 8:00 AM, was out the door with a repaired vehicle by 3:00 PM for less than $150, including tax. I've seen reviews for the lady at the front desk; I had no issues with her at all and she was very efficient in getting me taken care of. Hats off, ladies and gents. I'll be back if need be.

I've been on PTO for the past few days...just burning up time I have to burn before the end of the…read morefirst quarter so I don't lose it. No big plans. Just spending some time with the kids, parents, and kicking around. On the way home from my parents' place on Tuesday evening I had a check engine light come on up by Stanhope on Hwy 17. I still had to take the kids home to their mom's (near Norwalk) and then drive back to my place in Clive. It was solid...not blinking...so it probably wasn't anything catastrophic. I've blown two head gaskets in my past and seized up one engine so I can say that my butthole puckered up just a little the rest of that ride home (about 80 miles in total were left to go). I got home and started stressing a little, but got to sleep. The next morning I started checking into what I needed to do. I found online that O'Reilly's will do free code checks on check engine lights. I showered up, got dressed and headed that way. The guys at the Clive location were great. Ran the codes and gave me a print out. He did tell me that the codes generated were sometimes general and not 100% accurate. They won't clear the warning so that light stays on...they just check the codes for you. It was showing problems with my emissions/catalytic converter. A quick search showed that replacing a catalytic converters is about $1,300 in parts and labor. Ugh. I took the print out to the Midas in Clive. The guy at the front desk was great. He looked at the print out. Made it clear that emissions do involve the catalytic converters, but there are other things like O2 sensors, etc. in play. He asked me the year and miles of the car and then he laughed and said it was highly unlikely that it was my catalytic converter. He asked me if I knew how to clear the check engine light. I'd already Googled that. Remove the negative battery connection for a couple of minutes and hook it back up on a GMC vehicle. He told me to do that and he also asked if I ran ethanol. I do. He recommended getting a good fuel additive, filling up with Premium for a couple of tanks, and getting it out of town and to "drive it like I stole it." Lol He said if the light did come back on to bring it in and the would hook it up and dig in deeper, but he didn't want me to waste my money. That's important to me too! I was kind of taken aback. It's not often right now that you find great people who provide good customer service and think about you more than just with their own wallet in mind. Or at least it kind of seems like it's less often than it used to be... The light hasn't come back on and I hope it stays that way. I didn't put a lot of miles on yesterday, but I put quite a few miles on today in town, on highways, and the interstate. I'm hoping it stays that way if the good Lord is willing and the creek don't rise... I appreciate the guys at both O'Reilly's (Clive) and Midas (Clive). It was nice to deal with people who weren't going for an immediate cash grab... I know they really helped relax me when my anxiety was kicking in thinking worst case scenarios. As an added note... A lot of farmers in rural Iowa are burning off parts of their land and ditches right now. I ran through some really heavy smoke on the way home. In hindsight the heaviest was North of Stanhope. I read online that smoke from wildfires etc. can sometimes impact your car's sensors... Could have just been a coincidence too.

These guys and the woman up front are fantastic. Carx turned me down for a oil change they would…read morerather come up with excuses not to. I came here to midas they got me right in took photos and changed my oil. I will be back. Thank u Midas. This was Saturday by the way.