I will not be bringing any of my vehicles here in the future. My fiancé brought our car in for an…read moreoil change and to have the check engine light diagnosed. Later that afternoon, we were informed it would be an additional $180 just to check the code--on top of whatever the actual repair would cost. Hesitantly, we agreed. We got a call later saying our vehicle was ready. When we asked what the issue was, we were told it was just a "loose connection" and that they reset the check engine light. That's it. Fast forward two weeks--our car won't start. After doing some investigation, we discovered that the wrong size battery had been installed previously, which is what triggered the check engine light in the first place. So essentially, this shop charged us $180 to reset a light and completely missed the real issue. No real diagnostics were done. Save yourself the frustration. We took our car to Meineke on W Loop 250, where they properly diagnosed the issue without charging us $180 for doing absolutely nothing.

My friend Helen took her Chevrolet Cruz worked on by Danny's Automotive, they were upfront and…read morehonest, told her they couldn't guarantee that they would be able to diagnose the issue the first time but they would work with her to figure it out. They diagnosed it, put it up on the raisers and showed her exactly where the issue was... it was a little costly on a fixed income but the work comes with 50,000 mile or 5 year warranty so she figured what does she have to lose.... Well she was more than happy with the customer service and her car was completed in a day! Most places here in Midland would have your car for 2 to 3 weeks MINIMUM! They said it would be done in a day and it was. She literally cannot say enough good things about Danny's Automotive, she says THANKS to Mark, Arthur and the girls! Customer for life!!!

They are an awesome place that is trustworthy. I've been visiting them for a little over 2 years…read more My car started to make a bad sound that I was sure was a grinding of a break. Well I told them that when I went in for my FREE oil change and instead of taking advantage of me they looked over the car, said they couldn't find anything bad with it in a quick overlook but they noticed something loose under the hood and tightened it down so if there's still a problem I could bring it in later for an in depth look. Well the sound went away! They could have easily told me whatever they wanted and charge me a ton but they just took a weight off my shoulders. Will always come back and recommend them. Sign up for their rewards program!

Maybe it's the Christmas spirit still in the air, but these guys just provided the best service…read moreI've ever seen. Needed a tail light bulb replaced and they switched it in maybe 6 or 7 minutes. They didn't even ask for any payment. I'm just visiting midland for the holidays but I might drive back whenever I need repairs just because I've never seen a mechanic provide this quality service

Everyone hates putting their vehicle into the shop for repairs. But Carillo's made it as painless…read moreas possible. And I was very grateful for that. They took my car in on Monday morning and I picked her up on Thursday morning. They kept in touch with me throughout the week and delivered on what they said. Thank you for all your work.

My red truck was put in their shop for a new starter. These guys had same day turn around and kept…read moreme in business! Xavier and Robert were honest and upfront about pricing and treated me like family! I can't say enough about these guys! Great Job!!!

I would recommend John's Automotive repair shop to anyone who is looking for an outstanding company…read moreto get the job done right the first time for a fair and honest price. My mother had been experiencing several problems with her Nissan Titan truck and some help with understanding what was causing the problems. We called and John's Automotive and spoke with the owner. Not only did Mr. John preformed a free vehicle diagnostic letting us understand what was needed to be repaired and give us fair price, but Mr. John also was kind enough to provide my elderly mother with transportation from the repair shop to her home and picked her up again from home when the truck was ready at the repair shop, It is so wonderful to know that there are still people people who practice Christian values. Thank you, Irena Rose Lillian Miles

What a joke. The guy had my truck for three days and charged me $274 for absolutely nothing. I had…read moreto call him after day two and he explained that he had to order a part for the a/c. Towards the end of day three I had to call him again. No part was ordered. When I went to pick my truck up he was all smiles and told me to make an appt for next week. Yeah right! Absolutely nothing done and he charged me $274. Stay away from this guy at all costs.

Honest, very competent and always willing to answer questions. Work is always done well, and I…read moreknow that the owner stands behind his work. I have taken my car to K&N when dealership says they can't duplicate the problem I am having. Owner is willing to take the time to duplicate the problem and fix it! I had brakes replaced at dealership. Rotor was out of round but problem did not happen until car had been driven on highway for a while. I took it to the dealer (still under warranty) explained problem. I was told there was nothing wrong with brakes. So I drove it until it got really bad, but decided not to bother with dealer (work was still under warranty) and I took the car to K & N because I knew the owner would listen and believe me, which he did, and he fixed the problem,

I used to take my cars to him, but a few years ago, and I heard more of this, just my take on it,…read moreand I asked to look at it and then let me know what problem was and how much, and if he would charge for estimate. He said no not gonna charge. Well I went by that afternoon and asked what it was and he said it was something in the ignition. I said ok let me save up some money and I come back. He charged me $90 and said sorry but have to charge you period. I got taken, I Never went back and heard others havent either.

I hope you don't need the services provided, but overall we were pleased. We had one minor issue. A…read morepart didn't arrive and we weren't told until after we had dropped off our car. It was several days before we could try again, and that time went well. The job was completed as promised for the quoted price. The people we dealt with were polite, friendly, and professional. And the work done left our car just like it was before the accident.

Omg where shall I begin. They have the worst customer service to start with. My rep was horrendous…read moreand never kept me up to date, argued with me over every single detail. I even got owners wife involved who's completely worthless. They forgot to order soooo many parts. I had to wait for an extended time frame to get my vehicle back. They forgot to air up tires, they forgot to add badges back. My vehicle has wonderful new rattles. The rep kept throwing his hands up saying "well what do you want me to do" ....well do your job!! He lied constantly telling me he ordered parts and never did so it extended my wait. Never again will I ever deal with this poor excuse of a body shop and I've got overspray all over my truck that They won't take care of!! Beware!! This shop is ran by amateurs instead of trying to help deescalate the situation everyone ran and hid. Smh.

Our school bus would not start so I call them to see if they could help us. I knew this is not what…read morethey do but we were right down the road from them so I took a chance and called to see if they could help. They came within minutes and helped start our bus. They are wonderful people and we appreciated their help . Great customer service!!!!

I was driving cross- country and I had a bad rattle and they were so kind and awesome in finding…read morethe problem and fixing it. It turned out to be a loose plate underneath and they double-checked everything before letting me leave. Great customer service!

Would put no stars if it was possible.. place tried to charge more than half the vehicle's worth &…read morelied about damage. Still fighting this w my insurance haha

After reading all these comments, I'm not sure where they were. We have had a wonderful experience!…read more Communication was good when we initiated, service was great and workmanship was excellent! Being in Midland, turn around time isn't the quickest, but that is to be expected with all the business in this town!