Setup my appointment via their site. It was quick, easy, and accurate. They are careful not to have…read moretoo many people in the store at one time. Allison, our sales rep, was professional and helpful. She took time to answer our questions and waited until we've tried and tested the equipment to see if any new questions came to mind. Didn't experience any of the negative experiences others on this site expressed. And yes, i did walk out making a purchase.

Came back here to try the Tread and another great experience! Scheduled a time online since there's…read moreonly one Tread at the Atlanta store and everyone was beyond nice and helpful. I was able to take a full 30 minute class and got a great sense of the treadmill while running on it. I still recommend everyone who is considering the purchase of a bike or treadmill to check out the Atlanta store. Great people and very helpful!

Lots of mixed comments here about this place but I think it's great. They sell a pretty wide…read morevariety of used and new sporting related goods. Truthfully, the pricing is mixed and you may not get a great offer for something you have that may have some value if you are selling used. You may also pay a lot for something used that isn't that great either....BUT a few things to consider about this store/general philosopgy: 1. People tend to overestimate the value of their stuff 2. In order to have a successful business that can offer used goods (so hard to find in this world outside of the online world), you have to pay the rent, pay for the lights to stay on, the employees to offer the service that you get that's not online, and to make this sort of marketplace work. They also probably have a decent sense of what they can resell and what they can't...And, finally, and it's the big one for me - 3. There are legitimate deals and great quality used stuff that is reducing the waste on this planet, helping parents get sports gear for their kids at a more reasonable price and sometimes even great quality, and it's all about timing as the inventory is always changing, just like the sizes of our children. Play it again offers a way to exchange our kid's old gear, upgrade to the new, and then repeat without a bunch more $ht that we all end up with even if we have to pay a fee in the process. The people that work here have been nothing but kind to me and genuinely want to help. They pick up the phone when you call and are honest about the products. I have found a lot of great stuff here and try to buy used when I can/it makes sense. Depending on your timing again, it can be hard to find certain types of things and this is one weakness perhaps in the model. They tend to have a lot of balls, lacrosse sticks, but very few elementary age bikes for example, or roller skates in the size that you need. Some people seem to be upset about their return policy but I think they are pretty upfront about it. The store credit can be saved and eventually you will find something you want/gift idea.

I have purchased from the Play it Again store before. I went into this establishment today and was…read moreabout to purchase another set of clubs. I had my purchase at the front counter, and asked was there any wiggle room in the price. There is an African American young man at the counter, that was very disrespectful. He said " You asked me that the last time I bought a set". I then replied that the in Buckhead pretty much works with you a little on pricing. He then replies very snidely " Good for the Play it Again in Buckhead". I then asked to speak the owner. In which he was very disrespectful about his reply again. DO NOT shop at this location. They DO NOT respect your business.

Do NOT use this company. I had them come service my treadmill (lube and adjust belts) and after two…read moreuses (walking speed only) the belt was inoperable. The machine was adjusted at full speed which caused a loud rubber sound. The technician should've advised this wasn't recommended on an old machine. Further, the company sent an overpriced quote to replace the belts for hundreds of dollars when the technician advised not to replace belts because it would put stress on an old motor. The owner (Lisa) wouldn't issue a full refund of the $150 service fee which took 10 minutes to complete. Poor business practice and profits over conscience. *The company is trying to spin it. Message me for more info if you are considering this company.

We had Atlanta Treadmill & Fitness Repair out to install a new motor and drive belt in our…read moreLifeFitness treadmill. They were very responsive to my request for an appointment, timely and courtesy making the repair, and overall a pleasure to do business with. I would highly recommend them if you have fitness equipment that needs repair.

Doubted my ability to properly assemble a treadmill purchased on Amazon. My initial call was to get…read morea price and setup the installation. Unfortunately, my equipment didn't arrive on the established date but this company worked with me to get the technician out the same day my new appointment was made. He singlehandedly unpacked and assembled that thing in less than an hour! Well worth the price because of the customer service, time management, and knowledge. Mind you this was during the pandemic. I'm very pleased!

Bryan arrived exactly on time, was friendly, organized, and extremely knowledgeable about his job…read moreand the Precor elliptical he had come to fix for us. He completed the task in half the estimated time, and explained what he was doing as he went. When he was all done, he used the machine for a little bit, and suggested we might want to grab some new wheels in the future. We are really excited to get back to exercising. Bryan is an asset to the company. Would hire again any time.

Woah, this place was overpriced. Used sporting goods should be cheaper than new and some tennis…read morerackets are extremely used and still 75% of a new price. Also at no fault of their own they do not have many roller blade sizes. The bar weights were overpriced as well. Maybe other items are a deal but the two we were interested in were not.

Secondhand sports store that, sadly, I have to say also comes with secondhand service. Play It…read moreAgain Sports is a store that buys old sports equipment and resells it at a lower cost. I've made two trips to this store - the first one with very good customer service, the second one with not so good customer service. Having never purchased golf clubs before, I went to Play It Again Sports on the recommendation of a few colleagues. On my first trip, I was referred to an employee who was very knowledgable about golf. The employee did an excellent job answering my questions and was able to set me up with a used set of irons and a putter, while giving me a good explanation of different products in the store. I returned for a second trip after my driver broke, expecting more good service. I asked one of the employees if they fix golf clubs. He abruptly told me that clubs are not fixed, and spoke in an attitude that he didn't want to be bothered. I asked if he knew where I could fix clubs, and he shot back that I should check Google. Then, I asked him if someone could help me decide if I should buy a new club instead of fixing it - which was when he sent me to the golf club section to figure it out on my own. I would expect an employee at a store that sells sporting goods, but doesn't fix them, should know where to fix sporting goods (the answer, which I got from another source, is PGA Superstore or a club repair shop at a local golf course). At the very least, I should be referred to another employee in the store who would know - if not information on repair, at least information on what I could purchase as a replacement. If I knew what to buy, I would go to Amazon instead of going to the store. And to be honest, I would recommend that you shop on Amazon instead of coming here. Good customer service which was sadly followed by an episode of very crummy customer service. I'd much rather spend more money at a place that treats me better than save a buck coming here.

Went here after going to the PGA superstore where no one paid us any attention, and they were so…read morenice! Much more welcoming and less intimidating especially for women trying to get into golf! Highly recommend! Skip the PGA superstore and head straight here!

Went to PGA Superstore to buy my wife a full set of clubs. Salesmen were apathetic and offered…read moreminimal advice. Went over to Edwin Watts and the experience was a night and day difference. Helpful, friendly and knowledgeable. For those reasons, they got my money and Superstore didn't.