Very detailed inspection, ranging from significant problems that need to be negotiated with the…read moreseller, to what I should monitor and budget for in future. (Super-helpful!) I already knew a fair amount about repairs et al, and Josh was able to answer my questions in detail, so it was clear that he knew what he was talking about. He didn't go beyond what could be fairly asserted, but did ensure that I knew what I should look out for as possible problems in future. I noted their attention to detail - e.g. there were written checks in place to ensure that lights were off, the thermostat was reset, and the door locked behind us. Things like possibly missing or broken screens, lack of outlets in certain areas, a step that was too high were all noted. The cost was very fair and the results were high-quality. I felt that it gave us the information we needed to negotiate fairly with the sellers. Basically, I walked away with a manual that I will refer to in order to ensure that I am checking potential problems and budgeting for future repairs. I could most definitely see asking for a return inspection in a few years to ensure that I was taking care of this very expensive purchase properly! The one VERY picky thing that I would suggest is a table of contents in the writeup, as I wasn't aware that categories of significant findings and advice for future repairs and maintenance were listed at the end of the report.

We've worked with Westlund for years for home inspections. Great price for the quality and depth of…read moreinsight. Joshua and the team are so passionate about their work it's contagious. It's an opportunity to learn about the house you're getting and not just finding the problems (though they do that too!). I don't remember how I found them over a decade ago but I'm glad I did! Really thankful for such a thorough and expert inspection team. Thanks Josh!

Tim Heise was phenomenal! He checked everything. Even our realtor was beyond impressed with Tim's…read moreattention to detail. He discussed any issues, no matter how small, while he was there so he could answer questions. The written report we received the next day was incredibly thorough. I will recommend Chicagoland Home Inspectors and Tim to everyone I know! Certainly worth the money and have is piece of mind about the home we were purchasing!

Everything from the scheduling to communication to the actual inspection itself went very smoothly!…read moreJohn was incredibly helpful and informative during the inspection and I would highly recommend this company to anyone who is needing an inspection or any of the other services that they provide.

A to Z did a very thorough inspection on a house we were under contract to buy. He discovered…read moreseveral things that are quite costly to repair, and we decided not to buy the home. The price was very reasonable and he saved us from some big surprises. He's very punctual and professional. I would highly recommend.

Jason was super thorough, friendly, and patient! He answered all our questions about the house in…read moreaddition to looking through everything. His prices are very very reasonable.

Our inspector Rob Colecchi explained the visual findings on our new home inspection as needed and…read morewas professional and efficient, timely with sanding us results, and courteous during the inspection.

The BrickKicker inspector Will Augustine was very helpful. He was on time to start the inspection,…read moremethodically went through every part of the house: exterior, 2nd floor, 1st floor, basement, checked all appliances, faucets, etc. - explained every detail of the house. The final report includes all the information and was very easy to understand. It turned out to be one of the best experiences I had - highly recommend this business.

Jeff Lisse was an outstanding home inspector! He went above and beyond any home inspector we've…read moreused before. Jeff didn't miss anything and we have peace of mind knowing exactly what we're going into. Thank you very much Jeff so grateful!

Jeff was fantastic -- very thorough, knowledgeable, and professional. He explained every issue…read moreclearly and made sure I understood the findings and next steps. He checked every part of the home, so we felt a sense of real security. The price was also right. Highly recommended.

First off: AJ E's review sounds like a pissed off realtor doing a hitjob review. Why? The seller's…read moreagent to a home I'm purchasing had very similar feedback and was on her toes. For the review: That's what we want. My wife and I set out to find an inspector that would give agents the Sunday Scaries, and that was accomplished because Tim does not play around. No corner is left unexplored and no door is left unopen. Tim meticulously looked through everything he could while explaining what he was doing to us as if we were students in an elementary class, making sure things were in layman's terms and understandable. Well appreciated. He has his tools, but what got us was when he busted out his thermal imager. There's a wall in front of him? Who cares, he'll just look past it anyway. Couldn't believe it when he was doing that, and thank goodness he did. Speaking of tools, they utilize a whole DRONE. Like the ones you fly in the air. They leverage it to inspect the roof and get into some areas that may be a bit harder to access. Talk about working smart. All in all, Tim was quick to follow-up and generate his report. 500 pictures. 500. That's not an extra 0 I added at the end. Thanks to Tim, we were able to find black mold and cracked Abstesos 9 x 9s in the basement. He even dismissed the nosy agent of the seller's who was there for some reason, and told her to leave so we could assess things with privacy. The seller's agent was still in the house and concerned about the work Tim was doing. THAT'S THE KIND OF INSPECTOR YOU WANT. Stacy, the owner, was quick to get us scheduled and super responsive with fast turnaround times. Thank you and job well done to the Pinnacle team!

Pinnacle missed some major issues with my home. I probably would have walked away from the deal or…read moreseriously revised my offer had I known them. It cost me around $13K to fix all the items that they missed. When my dad visited, he found all these problems within 5-10 minutes of going around the house (he's not even any type of tradesman or inspector!) Stacey seemed pretty dismissive about it on the phone. I would not recommend their services to anyone. Update: I was fine leaving this a little vague as a professional courtesy, but since Stacey think's it's acceptable to fabricate information, I'll spill the tea. This time, I'll attach the proof for good measure! First issue Pinnacle failed to identify was a crack in the foundation. Imagine buying a new home only to have your basement flood a few days later. At first I thought it was a broken sump pump, but when an expert came out to the property, he quickly identified a vertical crack in the foundation. Total cost $1,735 for the repair. Plus a few hundred for the shop vac and fans to dry out the place to prevent further damage. Second issue Pinnacle failed to identify was dangerous wiring in the kitchen. Multiple lights and appliances were on a single circuit. When you ran them simultaneously, the lights would flicker, and sometimes the circuit would trip. There were no more spots left in the panel, so an upgrade was needed to put each appliance on it's own circuit and bring it up to code. Total cost $4,250 and countless hours of sleep lost wondering if an electrical fire would start in the house. Third issue Pinnacle failed to identify was the removal of a load bearing wall. The home when originally built had a division between the dining room and the kitchen. A few weeks after moving in, I noticed that the ceiling started to crack in the kitchen area. The cracks continued to grow and I went into the attic to figure out what was happening. Up there, my dad and I found no additional support for the joists. They were thin and spanned the entire kitchen/dining room area. I had a structural engineer come out to evaluate, and he confirmed additional support was required. Total cost $5,900, and not being able to use 1/3 of the house for 4 days. The engineer's report was about $1,290, but I guess we can leave that off. the contract language is confusing as to whether they are required to inspect and identify this type of issue. In all honesty, if I knew my inspector wouldn't check for things like this, I would have picked another inspector. I don't care is an outlet is broken, or some paint is chipping. I want to know major defects or damage to the property. Fourth issue (new!) that Pinnacle failed to identify was a leak in the water line to my house. I signed up for a city service that warns you when your home uses excess water (sing of a leak). I got a few of those notices, and then called a plumber. The plumber found a gushing leak in the line on my side of the meter. Meanwhile, Pinnacle's inspection report claimed that I didn't even have a meter! Had the inspector found the meter, which was in the parkway and not hidden, and looked at it, he would have found that leak. After that gushing leak was repaired, the meter was still running when the water was off. This mean I have a leak somewhere between the meter and the house that I'm the process of fixing. Total costs so far is $1,058.55. This doesn't include services for leak detection and repair coming in the next few weeks. Stacey falsely claims that my damages are inflated, but you can add all of that up. At the time I wrote the original review, it was about $13K. It's definitely going to get pushed higher once the leak is located and repaired. So not only did Pinnacle royally screwed up my inspection, they also felt the need to disparage me online. Consider that if you want to give them your business.

Andy was so helpful during his inspection. He took the time to be thorough and to explain even…read moreminor issues he found during his examination of our prospective house. Andy showed up promptly for our appointment and was professional, friendly and courteous. His report was detailed and easy to read. He took photos and used an infrared camera to even see into the walls for issues the naked eye might not catch. I would highly recommend Copperhead Home Inspections to anyone in need of a high quality inspection you can trust.

Andy is one of my go to inspectors for home inspections. I am a local real estate agent and I refer…read morehim out often. He is very thorough and knowledgeable. Andy will take the extra time to explain everything to my clients. He is always on time, professional and a pleasure to work with! Thanks again Andy for all your help!

I used Chris Pasten as my home inspector since 2021, giving him deal after deal over the years…read more Despite sending him consistent business, I never once received a referral in return. On top of that, I often found myself doing the legwork to coordinate inspections, after handing him clients directly. I wish someone would do that for my business, but I don't have that luxury. Today, I asked him to call my client directly to schedule. Instead, at 12:29 PM, he texted me a proposed time and waited for me to confirm it. I replied one minute later, just needing to double check with the buyer, since she works weekends. I also asked if he had any other time slots available, just in case. At 12:57 PM, he said, "Oh ok, Monday 1pm or 4:30pm?" I called my client immediately. She said Sunday is perfect. I texted him back at 1:01 PM: "She said Sunday is good." At 1:02 PM, he replied that he had already given that slot away. I told him how frustrating this pattern has become, how I'm the one bringing him business and expected to coordinate it like I'm his assistant, even after I send him their phone number and address. All he had to do was make the call I initially asked for. That alone was already disrespectful, but this is 95% of the time. Today, I got fed up with his entitled attitude. But here's the biggest issue, during the inspection at my personal property, Chris looked at my wife in a way that crossed the line. She was newly pregnant at the time, with my daughter. I never said anything before, but today, I did, after telling him respectfully that I'm not his secretary. I texted him exactly, "I know you're single, but next time when you see my wife, don't ever look at her like that again. Respect boundaries." Instead of clearing the air, denying it, or offering any sort of apology, Chris doubled down. He accused me of being "borderline abusive," claimed I was the problem, and said he would no longer work with me. Textbook... tried to gaslight me when I raise my concerns as a client. He completely ignored the concern I raised, and chose confrontation over accountability. I did not curse, threaten, or attack him. I asked for mutual respect after four years of being a loyal, reliable source of business. The way Chris chose to respond, by confronting me instead of addressing the issue, tells me everything I need to know. That kind of reaction speaks louder than any denial ever could. It confirmed what I had felt all along, and validated that my instincts were 100% spot on. My wife agrees. I've kept a full record of our text exchange and prior incidents. If needed, or if there's retaliation or misrepresentation, I'm more than willing to share the screenshots. If you're a fellow agent or investor and want to verify the details, feel free to message me privately. Chris expects a handout, and doesn't respect the Realtors who hand him business on a silver platter, due to his personal biases and differences. Has zero accountability.

The inspector was very thorough and detailed. He took his time to listen to my concerns and…read moreanswers my questions. He also turned in the report the same day. Which was great because the deadline was coming up. I highly recommend his services.