This location is very conveniently located in Novi. Lots of parking. Well lit. They have long hours…read moreof operation so gives you flexibility to schedule when you want to get your test done. I came in late at night and it was very quick and efficient. The people were really nice. It was not crowded. The overall experience was very positive.

The girls in the front are not friendly or helpful at all. I sat in the waiting room after…read morereceiving my disc with my results of the CT scan- with no explanation of what it was for (after an hour of waiting). I had to go up to the counter and ask the girl what it was for and she told me it was for my doctor. She failed to mention i am able to leave and do not need to see the doc again. This was my first time here and left upset. Hire better people to run the front desk who don't gossip about the patients in the open. Not cool and is a HIPPA violation.

Super nice office. My doctor's office took forever to call a script in. Thai office called multiple…read moretimes to gain the script. Office manager is super helpful and sweet. Everyone is sooo nice here.

Horrible experience getting an ultrasound here. Took 3 weeks to get sub par results that my doctor…read morewas unsatisfied with. Repeated follow ups were necessary by both myself and the doctor.

I had a great experience. I required a MRI following an auto accident. I could not get a MRI at…read moremultiple hospitals for at least 3 weeks. There was a cancellation and I was seen that day. They were knowledgeable about auto coverage. The staff were pleasant and helpful. The cd pics were good quality. Yes, you walk outside 15 ft to the MRI station, but it was well worth it. They had the interpretation to my primary care doctor the next day. I can not complain.

Easily the best place to have an MRI. I have had several surgeries on my neck and have visited…read moremany local MRI locations. This place is just so much easier, they actually have real people that answer the phone and scheduling was super easy. Getting my most recent MRI was easier here than getting my haircut! I have been to hospitals and just the check in process can take 20 minutes and the parking is horrible. I parked right out the front door. I was filling out the paperwork 10 seconds after walking in and the wait was about 10 minutes before I was getting the MRI. I researched the cost and was surprised to find that hospitals get paid over $1200 for this service but places like this charge much less. I read that other review and that is not my experience. You go to a doctor and your insurance pays what it pays. I don't know about everyone else but when I go to a medical appointment I give them my health insurance card and whatever the insurance pays it pays and I pay my share - just a deductible with my policy. Hope this review is helpful.

Type of care: My husband had a sudden injury of ribs/core while at work this morning…read more He was going to push through and deal but we both figured he should just get it checked out since it was getting worse over the afternoon, even with rest. Care quality/ Office experience: 5/5 got there around 5:20, empty waiting room. Staff immediately greeted us, we filled out information on his phone, and paid our co-pay by 5:30. Husband was taken back at 5:38. They grabbed his vitals and asked the standard questions. She left around 5:41 and we waited for doctor to come in at 5:54. He was super kind and explained everything thoroughly. Was out of the room within 10 minutes to get us a couple scripts to send to our pharmacy and a doctor's note.

Very terrible service. I was told they could not help me an option for a condition that only…read morerequired an antibiotic

The doctors are absolutely wonderful . They take a great deal of time and never rushed your…read moreappointment ! Very Thorough ! They are gynecologist and obstetricians!

Had the best possible first birth experience thanks to Dr. Durudogan, she was very personable and…read moreprofessional. Couldn't have asked for a better experience. Started seeing Dr. King a few years ago as my primary OB, she makes you feel extremely comfortable and is very helpful. Highly recommend both of these doctors specifically but the whole staff is great.

Every time I go here (it's been three so far) I feel like they actually care. They are kind and…read moreknowledgeable, and help me so much. Very appreciative!

I visited last night due to having very little of my medicine that I take for my type 1 diabetes…read more The check in process was super simple and I was in and out of the building under 45 minutes with a prescription sent. My pharmacy needed more information today in order to fill my script but the physician, Lauren (who was wonderful), was not in today and wouldn't be until tomorrow. Knowing that I had run out the staff at IEP Novi went back and forth with me and my pharmacy to ensure I had my prescription today as it's essential to my health. In addition to going above and beyond to make sure my medical needs were met, the entire staff was super happy and genuinely gave off the vibe that they love helping others. If you are looking for an urgent care or need a medication filled until your next doctors appointment like me, I 10000% recommend this urgent care!

Had an appt. for a blood draw this morning and received a confirmation code upon booking so drove…read morethe half hour only to see a sign slapped on the door saying they're temporarily closed due to a building maintenance issue with no known reopening date. Nice! You could've contacted me to tell me that. When I attempted to call the customer service # on the sign, I was eventually hung up on.

Absolutely terrible place. The one staff lady working here was so extremely rude!!! Will never be…read morecoming back.