I am so happy I made the switch to Premier Pool Service. Their communication, customer service and actual work is superb. I hired them in early June after a long term bad experience with Road Runner Pools. My pool has never looked better and I know I'm in good hands. The pool tech that has been cleaning the pool is Art Blanco, he takes his time and really does quality work. Adam and Chris have been wonderful as far as communication and details. I'm extremely happy I found them and highly recommend them! Thank you Adam, Art and Chris! read more

I want to give a big shout out to Adrian of Premier Pool Service. Adrian pays attention to details is always reliable, professional and consistently does a great job. Adrian is a perfect representative for Premier Pool Service. My pool has never looked better. What more could a client ask for! read more

Matthew has been great! He is reliable, professional, and does a thorough job keeping the pool clean and looking its best. He's always shows up when expected. I really appreciate the care he puts into his work and would definitely recommend him to anyone looking for a dependable pool cleaner. read more

I almost look forward to Wednesday when Jose Barrios will be stopping by to clean our pool. He does an incredible job. We have 15 foot hedges all around our yard with a large bunch of Bougainvillea's also. Yes, the stuff gets in the pool when the wind comes up, but I know that Jose will make our pool look like new! We only do once a week and that seems to work fine with us. Also, if there is an issue with our equipment, Adam or his son will make it right, often remotely. Makes life a lot easier! read more

I've been using Premier Pool Service for almost a year, and my Pool Tech, Matthew, has been fantastic. He's friendly, knowledgeable, and consistently provides excellent service. Thank you for taking such great care of our pool, Matthew -- you're doing a great job, and we truly appreciate you. I definitely recommend Premier Pool Services. They are trustworthy and provide excellent service. read more

Awesome pool service. Jose is the man! Pool has always been clean and I wouldn't trust anyone else with my pool!

This is an update as of 10/1/2021. The first week I hired this company (only lasted a month of what they call service) they were a no show yet claimed to show up. I have proof they didn't since I was home all day and also have surveillance cameras around the property. The last 3 services their e-tickets they emailed claimed that Jamie brushed the pool walls and floor in which he did not since I literally sat at home and watched him simply skim the top of the water and some leaves on the bottom. Never skimmed nor vacuumed. Which he then claims he did on his e-ticket. Also claims he cleans the pools basket... it only takes a minute so you think he would, nope, didn't do that the last 2 visits. This picture I'm adding was taken 5 minutes after he left my driveway. Guy has to the laziest pool cleaner in town. Cancelled my service as of today. If you hire this company, check your cameras and see if they're actually servicing your pool... 10/10 chances they aren't doing anything they claim to do. The owner will call you and get back to you which is a plus however the terrible service doesn't change. Jamie's last e-ticket as of today also states he added 56.00 pounds of pool acid... come on man... read more

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We hired premier pool service which has now changed their name due to numerous complaints to Desert Luxury pools, when we first built our pool. For the first month the service was ok but I noticed the guy would only spend 5 minutes tops. After that I noticed a lot of no call no shows but pictures still being sent while my security cameras proved no one was here and the office people confirmed no one showed up for whatever excess they had that day. They changed the service person almost monthly and the security cameras would show them bringing no gear into the backyard and spending anywhere from 3-5 minutes total at the house. Numerous times the individual would tell my mother in law to turn on my automatic vacuum so they didn't have to vacuum it. She informed them she didn't know how and that she wanted them to vacuum to the pool to which they would respond, "we will turn on the vacuum ourself". Needless to say after them messing with my smart vacuum the $1,600 unit which was less than 6 months old does not work. After fighting with them for a few months we had another company inspect the pool to which we were told the walls had never been brushed and it already needed an acid wash because they had become stained. The pool is less than 9 months old! The company told us too bad and not our problem as "we cannot be held liable for what our technicians do or do not do". What?!?!?! I would highly suggest anyone needing a pool service company to go elsewhere. They overcharge, do not show up, and do not hold themselves accountable for their lack of service. read more

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I terminated this pool service because they did not service my pool for 2 weeks straight. For over a month I requested that they return my gate key which I had given them for access to my backyard. They finally responded and showed me a photo of a key and asked if the key was mine. It was not and I was told that they cannot locate my key. I informed them I would now need to have a locksmith change the lock and asked if they would reimburse me for the locksmith bill and they refused. All they would agree to do was pay to have a copy made of the original which I had in my possession(which costs $1 at Home Depot). This company does not care about the security of their customers homes and my recommendation is that you do not entrust your pool and property to this company. . read more

The worst pool service you can get. I used them for less than two months and fired them for multiple reasons. Do yourself a big favor and hire someone else. Extremely disappointed. One star is way too many. read more

Pete and his guys at Premier Pool Service are the best. His customer service is top notch. The other day we were getting ready to host our daughter's birthday party. We were cleaning up the back yard and when we noticed our waterfall not working on the pool. We had 30 people coming over in 2 hours for a pool party. I called Pete and told him about the problem. He was over in 20 min. and had the pool working perfectly before the party started! Not to mention that our pool has never looked better! Every time my pool is clean I get emailed a report with pictures and chemical levels. I am always 100% informed of what they put in my pool each visit. I highly recommend Premier Pool Service for all your pool needs. read more

This is by far the best pool service company. They are professional and very thorough. They inspect my pool equipment each visit. My pool water never smells of chemicals and is always sparkling. They go as far as emailing a complete report of what was done on each visit. Great company and people to work with. read more

We recently had a new built and being somewhat of a novice at all the new pool technology, I appreciate the time and thoughtfulness of the owner and staff of Premier Pool Service. Always on time and very attentive. Thank you to Pete and his pool techs. read more

Having a great pool guy is like finding a great mechanic...get one you know you can trust and they are worth their weight in gold. That's what you get with Pete and his crew. I have a pool built in 1990 that was in desperate need of new tile, pump and filter unit. A friend recommended Pete, and even though he lives an hour away, he kindly came out and diagnosed problems and made cost efficient recommendations. He assisted me with ordering tile and had his guy beautifully install them. Pete, in turn, installed the new pump and filter system and it runs like a charm. He even followed up with a call a few days later to make sure everything was running smoothly. I've used other guys over the years, but they always tried to get me to buy parts and services I didn't need. Not Pete...he was honest and professional. If you need a pool guy in the Coachella Valley, give Pete a call. You'll be glad you did! read more

Pete was great. He answered all of our questions thoroughly and returned our call promptly. Very knowledgeable and flexible with scheduling. I wouldn't hesitate recommending Premier Pool Service to my friends and family. Thanks Pete! read more

We were using a pool service but were not happy with them. We never new if they were actually coming to clean and service our salt water pool. After finding Premier Pool Service, we don't have do wonder anymore. Pete and his team send us an email for every visit with before and after pictures of what was done. We no longer wonder or worry if our pool is being taken care of. Friendly, fast, and professional is what sets them apart. Glad we made the switch to Premier Pool Service. read more