mr don haney and paul you are the reason i will never buy a car from here ever again no customer…read moreservice what so ever you are what i would call scum of the earth and a worst persons nightmare in the car buisness people if your reading this right know do yourself a favor dont buy a car from this lot. It's income tax season please please buy somewhere else that you will be valued and not taken for a fool ther are plenty of lots out there or yull be dealing with paul when your 15 days behind. He will call you and threatned to repo your car dont fall for this type of treatment i am an old customer of alamo downtown toyota thats why i came here to buy a car never did i think i would be treated with such disrespect if i could put a sign out front that said turn around dont buy i would so that paying customers dont have to be treated this way.

Want you to pay for insurance when you already have full coverage insurance, They definitely don't…read moreknow how to do business they did not state this when we got the vehicle. Very unprofessional not cool at all. Definitely will not be going back to buy another vehicle from them. And I will definitely not recommend these people at all.

Great cash car, Rodrigo was professional straight to the point, and most importantly not pushy!…read moreEasy process & purchased a nice used car.

Ok. I had to go down one star. The vehicle my uncle had got was nice and clean. It looked pretty…read moredamn good. Anyways, after taking all the cash he brought with him he took it home and let it sit and didn't drive it right away. When he tried to start it it did not. He had to jump it and then a bunch of lights came on. The dealership did accept the vehicle back as he do return it with. 72 hours and it was lemon at the time. Fixable probably but you shouldn't have to take a new vehicle straight to the shop when it appears to be in good running condition. He did get his money back so thanks to the dealership for caring about an old army vet but it took over a week for the check to clear the bank when elderly live on a budget that can be an issue. So they are nice. They have some good looking vehicles just make sure you know what you're buying and that it is in good running over all. Thankful they were not scum bags and took kindness on an older individual on a limited income. They may not have known what was up wit the vehicle at first but they do now. I'm sure they were able to get it going well to make a profit still.

Totally happy with my purchase and buying experience at Fernandez Honda…read more I worked with Joe Campos who made the deal quick and simple no back and forth non-sense. We have had the car for about 2 months now and it's everything we expected it to be Honda perfect

Bought a used Ridgeline from this lot and although the sales person did great follow through on his…read moreend this dealer is sub par at best. Don't walk in thinking you're going to negotiate anything, even with a pre approval they will unnecessarily run your credit without permission and sell you a car and lie about the integrity of the vehicle itself. For example, I asked specifically about the tires to which I was told were "practically new with no issue " and since the tread looked good I believed them. Less than a year later I come to get a patch done due to a nail and Discount tire lets me know someone did "jacked up the last patch that was done" which is now going to cost me well over $200. Considering my vehicle is practically new to my understanding I'm confused and ask to see. WHY DID THIS DEALER SELL ME A CAR WITH PATCHED UP TIRES??????????? Annoyed is an understatement. I was looking to purchase another Honda soon and can 100% guarantee I will NOT be back or referring any more business here.

Buying our Bronco was a pleasant experience due to our sales person Adrian Gutierrez. He was very…read moreknowledgeable and answered all our questions and concerns. I'm very pleased and will definitely recommend him. Plus John Ledezma made the deal go through very smoothly. He was also very helpful in getting us in our new car.

James and Jaime are like a dynamic duo they were very informative and treated…read moreMe like royalty, I have never owned a Ford and I was a bit skeptical but after James taking me on that test drive I was hooked, he showed me all the features and made the entire experience so pleasant i definitely recommend those two, it was raining that day and I was able to get my car detailed another day, when I came back saw that had seen that something was wrong with the car screen and James took care of it right away with no hassle

After buying cars for our whole family. We would recommend this dealership to anyone…read more We have been customers for 10 years. Never had any problems. We have purchased and traded on about 6 cars through the years. The sales man was able to find exactly what we wanted after our family grew. The SUV was like new super clean. We are still very happy with our purchase and expect to buy a newer Suburban with the year.

I found the ideal car that fit my needs and lifestyle at a reasonable price! I am very happy to…read morehave found them through the social media and the customer service received throughout start to end of the transaction was pleasant and straight forward. Thank you to the Southpoint automotive team! I will see you again for my next one!

I had an incredible experience at Mac Haik's Southway Ford thanks to Luis Haro. He was…read moreexceptionally professional and truly cared about my needs, focusing on what was best for me rather than just making a sale. His knowledge of the cars was top-notch, and he made sure I understood all my options. I actually did my homework and compared prices with five other dealerships in the city, but this one offered by far the best deal and the most respectful treatment. If you want a smooth, honest car-buying experience with someone who truly looks out for you, ask for Luis ----- Tuve una experiencia increíble en Mac Haik's Southway Ford gracias a Luis Haro. Fue sumamente profesional y realmente se preocupó por mis necesidades, enfocándose en lo que era mejor para mí como cliente en lugar de solo intentar vender. Su conocimiento sobre los autos es excelente y se aseguró de que entendiera todas mis opciones. De hecho, hice mi tarea y comparé precios con otros cinco concesionarios de la ciudad, pero este ofreció, por mucho, el mejor trato y el mejor servicio. Si buscas una experiencia de compra honesta, sin complicaciones y con alguien que realmente cuide tus intereses, ¡pregunta por Luis!

I cannot recommend Jaiden Culwell at Mac Haik Southway Ford enough! Working with him was an…read moreabsolute dream. He handled everything over the phone, so by the time I arrived at the dealership, everything was ready to go. He truly listened to exactly what I wanted in terms of the vehicle, my price range, and my payment goals--no games and absolutely no wasted time. When I got to the dealership, the Broncos were pulled up and ready for a test drive, and the entire paperwork process was fast and seamless. It was easily the simplest, most stress-free car-buying experience I've ever had. If you're in the market for a new vehicle, go see Jaiden--he's the best!

I give it a no star review. These people are horrible. They just wanna lie and tell you what you…read morewanna hear and make you wait. Almost 2 weeks and keep changing the story every day you call and check on the car that you're trying to purchase they say everything comes with a three month warranty and their mechanics don't know anything and it takes them almost 2 weeks to do a thermostat a cooling fan on a simple GM vehicle. Three month warranty it takes three months just for the mechanics to fix something

Poor communication management skills and poor business in general. If you want to get the worst…read moreinterest rates in San Antonio come to this place. Cars here will need ALOT of fixing too so be prepared to pay 500-1k plus on top of your monthly payments.

I got into an accident back in April of 2023. I needed to get into a vehicle right away. I had…read moreenough for a down payment and insurance. I filled my app with Crissy and she was super helpful. I got a 2019 Mitsubishi Mirage with less than 60K miles. Two years later and the car is working just fine. I've had to replace the battery but that just comes with regular maintenance. So happy I only have a little over $1000 to pay the car off.

I had an accident with my previous car over the weekend. By Monday morning I was contacted by the…read moredealership from just submitting my info. By same week Thursday I rolled out with my car. Thank you so very much for everything your team did. I realized that I may work from home a vehicle is a must have to get to and from. Excellent and exceptional customer service. Again I thoroughly appreciate everything you have done for me and my family.