sales guy wasn't pushy at all actually let me test drive without the whole annoying pitch, found my…read moredream car and drove it home same day

I can't recommend them enough. They've been family owned for 50 years and the owner really takes…read morehis time to buy and sell newer vehicles while staying in a good price range. They were straight to the point, were very quick with the signing process and helped me build my credit. They're worth a try!

The owner and sales men at this dealership were amazing from the moment I walked in. i loved the…read moreexpierence i had. this was the initial dealership we went to. after going to maybe 3 more dealerships afterword "shopping around" i didn't like how we were treated or they made it seem like it was impossible to help me out. i was sad and almost gave up when i husband suggested we go back to primo. we did and im so grateful. they got me into a nice vehicle for my family and payments that are in my budget and they couldn't be nicer. ill come back here in the future for sure. and i think its cute that they have a cat "prima" chilling in the office. I'm so so happy with primo auto sales and the new vehicle i have

Want you to pay for insurance when you already have full coverage insurance, They definitely don't…read moreknow how to do business they did not state this when we got the vehicle. Very unprofessional not cool at all. Definitely will not be going back to buy another vehicle from them. And I will definitely not recommend these people at all.

Great cash car, Rodrigo was professional straight to the point, and most importantly not pushy!…read moreEasy process & purchased a nice used car.

Ok. I had to go down one star. The vehicle my uncle had got was nice and clean. It looked pretty…read moredamn good. Anyways, after taking all the cash he brought with him he took it home and let it sit and didn't drive it right away. When he tried to start it it did not. He had to jump it and then a bunch of lights came on. The dealership did accept the vehicle back as he do return it with. 72 hours and it was lemon at the time. Fixable probably but you shouldn't have to take a new vehicle straight to the shop when it appears to be in good running condition. He did get his money back so thanks to the dealership for caring about an old army vet but it took over a week for the check to clear the bank when elderly live on a budget that can be an issue. So they are nice. They have some good looking vehicles just make sure you know what you're buying and that it is in good running over all. Thankful they were not scum bags and took kindness on an older individual on a limited income. They may not have known what was up wit the vehicle at first but they do now. I'm sure they were able to get it going well to make a profit still.

Such a shameful act. This has happened more than once. After…read morea service visit, I noticed quarters missing from my car. I ignored it the first time, but it happened again during a warranty repair. I messaged the service advisor and received no response. Stealing from a customer's vehicle is unacceptable. Be careful with your belongings or avoid servicing your car at this location.

Bought a used Ridgeline from this lot and although the sales person did great follow through on his…read moreend this dealer is sub par at best. Don't walk in thinking you're going to negotiate anything, even with a pre approval they will unnecessarily run your credit without permission and sell you a car and lie about the integrity of the vehicle itself. For example, I asked specifically about the tires to which I was told were "practically new with no issue " and since the tread looked good I believed them. Less than a year later I come to get a patch done due to a nail and Discount tire lets me know someone did "jacked up the last patch that was done" which is now going to cost me well over $200. Considering my vehicle is practically new to my understanding I'm confused and ask to see. WHY DID THIS DEALER SELL ME A CAR WITH PATCHED UP TIRES??????????? Annoyed is an understatement. I was looking to purchase another Honda soon and can 100% guarantee I will NOT be back or referring any more business here.

Everything was exceptional. I would definitely buy here again. Quality of service is the best.read more

Great sales experience. I want to thank Mr Joe Lopez and Logan Garza for helping me on buying my…read morenew F150. Also Mr Yoli from Finance department for getting this deal done . Thank you guys ! Greatly appreciated

I found the ideal car that fit my needs and lifestyle at a reasonable price! I am very happy to…read morehave found them through the social media and the customer service received throughout start to end of the transaction was pleasant and straight forward. Thank you to the Southpoint automotive team! I will see you again for my next one!

Got vehicles there for my wife and kids, always a great experience, excellent customer service…read more Highly Recommend.

I had an incredible experience at Mac Haik's Southway Ford thanks to Luis Haro. He was…read moreexceptionally professional and truly cared about my needs, focusing on what was best for me rather than just making a sale. His knowledge of the cars was top-notch, and he made sure I understood all my options. I actually did my homework and compared prices with five other dealerships in the city, but this one offered by far the best deal and the most respectful treatment. If you want a smooth, honest car-buying experience with someone who truly looks out for you, ask for Luis ----- Tuve una experiencia increíble en Mac Haik's Southway Ford gracias a Luis Haro. Fue sumamente profesional y realmente se preocupó por mis necesidades, enfocándose en lo que era mejor para mí como cliente en lugar de solo intentar vender. Su conocimiento sobre los autos es excelente y se aseguró de que entendiera todas mis opciones. De hecho, hice mi tarea y comparé precios con otros cinco concesionarios de la ciudad, pero este ofreció, por mucho, el mejor trato y el mejor servicio. Si buscas una experiencia de compra honesta, sin complicaciones y con alguien que realmente cuide tus intereses, ¡pregunta por Luis!

Took my car for routine stuff like oil change and air filter change twice. Every time there were…read moresome things not done or missing so that I had to come back once more. In particular: pins/clips were not all placed. Glove box was not reinstalled correctly after changing the air filter. Glue dropped into the same glove box when performing a recall. It's become a pattern that for 2 visits I had to come back 2 more times. To be fair: the problems that I myself later discovered were addressed promptly. For the glove box, I redid it myself. But if the service dept cannot do routine maintenance without forgetting to put all the parts back the way the car came from the factory, I'm not trusting them for any work at all. I've crossed this dealer off my list. The only thing is that the coffee and donuts are good. This sort of carelessness is inexcusable. That's how cars crash and people die.

I give it a no star review. These people are horrible. They just wanna lie and tell you what you…read morewanna hear and make you wait. Almost 2 weeks and keep changing the story every day you call and check on the car that you're trying to purchase they say everything comes with a three month warranty and their mechanics don't know anything and it takes them almost 2 weeks to do a thermostat a cooling fan on a simple GM vehicle. Three month warranty it takes three months just for the mechanics to fix something

Poor communication management skills and poor business in general. If you want to get the worst…read moreinterest rates in San Antonio come to this place. Cars here will need ALOT of fixing too so be prepared to pay 500-1k plus on top of your monthly payments.

I had an accident with my previous car over the weekend. By Monday morning I was contacted by the…read moredealership from just submitting my info. By same week Thursday I rolled out with my car. Thank you so very much for everything your team did. I realized that I may work from home a vehicle is a must have to get to and from. Excellent and exceptional customer service. Again I thoroughly appreciate everything you have done for me and my family.

I got into an accident back in April of 2023. I needed to get into a vehicle right away. I had…read moreenough for a down payment and insurance. I filled my app with Crissy and she was super helpful. I got a 2019 Mitsubishi Mirage with less than 60K miles. Two years later and the car is working just fine. I've had to replace the battery but that just comes with regular maintenance. So happy I only have a little over $1000 to pay the car off.

From the very beginning, I was extremely transparent about our needs and financial limits. I…read moreclearly explained that we needed to stay within a xyz month term, down payment , and at or under a xyz monthly payment due to existing financial obligations and negative equity in our trade-in. After several conversations back and forth, your salesperson assured us that it would be worthwhile to come in and specifically stated that if they could not make the numbers work, they would at least provide us with a full tank of gas for our time and travel. Based on those assurances, I took the remainder of the day off from my business, canceled appointments with clients, even got one kid out early from school and my husband rearranged and canceled his meetings. We then drove approximately 40 miles EACH way to your dealership, only to ultimately be told the numbers would not work. Not only was our entire afternoon wasted, but the promised tank of gas was NEVER provided either. The following day, your salesperson contacted me again and stated that the General Manager was present and was prepared to "do everything possible" to make the deal work at the exact terms we originally requested. Because of that reassurance, I postponed visiting another dealership where we had already been offered a lower payment on a different vehicle. The only reason I gave your dealership another opportunity was because your dealership had the black vehicle I specifically wanted and they had white available. After once again spending time discussing numbers, I was told the best offer was still approximately way above the budget I had clearly communicated from the beginning. At that point, your salesperson sent a text message that I found incredibly unprofessional and honestly offensive. The message stated: "I know you both make enough income to handle the payment." That comment alone lost my business. It is extremely inappropriate to assume that because a couple earns a certain income, they should simply exceed the budget they have responsibly set for their household. Your salesperson has absolutely no knowledge of our actual monthly financial responsibilities, including: medical expenses, medical needs, medications, private school tuition, extra curricular expenses, mortgage and household bills, small buisness expenses, family member needs, and any other obligations that are NONE of his business. Responsible financial planning means setting limits and sticking to them, regardless of income level. I was genuinely shocked that someone representing your dealership would make a comment like that. Up until that moment, I was still willing to continue discussions should your dealership have found a way to meet the terms originally discussed. However, after that interaction, I no longer feel comfortable doing business with your staff. I felt it was important to bring this experience to management's attention because this was not only frustrating financially and logistically, but also deeply unprofessional from a customer service standpoint.

DO NOT buy or get your vehicle serviced here…read more This dealership is trash, David Hill was supposed to be my service advisor and never received any communication or call that my vehicle was ready, being serviced or done. This guy knew nothing about my truck and tried to blame it on another advisor named Bryce that no longer worked there when he told him to take my information done the day I had an appointment. Do yourself a favor and take your business somewhere else!!! This dealership had my truck 3 days short of a month when I took it in for a tire check and pinion seal inspection that both are covered under warranty. I called a week and half asking about my truck, David hill said it hadn't been even looked at yet? Then apologized and called back saying oh wait it's been done since the day I brought it in? This guy has no idea what he's doing and prides himself on being there at gmc a long time? I'm guessing for his lack of communication and being a teachers pet. This guy needs to be fired or reprimanded for dropping the ball. He told me my truck was ready and I told him the tire was replaced due to it having 2 nails in it? David hill stated I didn't have warranty so it's not covered. He was so sure but little did he know I had purchased extra warranty for tires from them which if did his job by thinking of that would have known this. He said he'll call back to check the warranty and never did. I called back again another week later since I got no callback. The tire was covered under warranty and replaced. Then came the pinion seal, according to their technician states they recommend replacing but yet won't replace it under the powertrain or bumper or bumper warranty that I still fall under because it's not leaking enough just seeping out? It's still a leak period! Calling this normal seepage??? I called gmc directly to file a formal complaint against this dealership. This was the 2nd or 3rd time I brought my truck here giving them the benefit of the doubt and still got the same result of horrible customer service. DO YOURSELF THE FAVOR AND GO ELSEWHERE!