Our car stopped working at the hospital. The tow truck driver (Robert) was very courteous, kind,…read moreconsiderate, and helpful, seeing if he could do anything about the car himself. He made sure to do checks on the vehicle and take photos for documentation.

I would NEVER use this company. In fact, I never have. Unbeknownst to me, my neighbor hired this…read morecompany to tow a vehicle and the driver arrived to the job and mistakingly parked in front of my residence in the parking connected to my driveway. To be clear, this parking is designated only for my address. When I heard the noise of the truck running, I went outside to see what was the cause to find the truck unattended in my front parking. Bc the driver wasn't present to question, I contacted the company number found on the side of the truck. The recept was immediately very rude. As I explained there was an unattended truck on my property, which I think is reasonably odd, before I could complete my description of the situation the recept interrupted me with the retort, "if our drivers there to tow a vehicle he's going to tow a vehicle". I responded with the expected frustration advising there was no vehicle being towed from this address. As I tried to further explain the situation, the recept who obviously had resolved to the fact that I was not correct in what I was saying continued to talk over me about the fact the driver was in a side yard -- which was incorrect -- and not on my property -- also incorrect. I then asked to speak or leave a message for someone else hoping I'd get someone who may actually listen to me. She lied and told me she was the only person there. This went on until she hung up on me, nothing resolved. Shortly thereafter, my neighbor told me that he was there for her vehicle and the driver then moved his truck to a location off my property. My problem has nothing to do with the drivers actions, or even the owner who later called and told me the reception was his daughter. My complaint comes with the attitude I received on the phone, the lie she told her father about me speaking to her in a derogatory way and her refusal to let me speak with someone else. I'll never do business with this company and don't know why anyone else would want to.

Highly recommend this spot! From start to finish, the…read moreexperience was outstanding. Everyone I interacted with--from the receptionist to the mechanics--was professional, understanding, and genuinely kind. My car was ready in just 2 weeks, even though the initial estimate was 3. I especially have to rave about Tiffany! I brought my car in after it was hit while parked, and she assured me from day 1 that everything would be handled in a way that maximized my convenience and satisfied the insurance company (who originally claimed my car was a total loss). She absolutely kept her promise, and I'm so grateful for her dedication and support throughout the process. For those who need a rental, Enterprise is conveniently located nearby. While they can arrange to pick you up from Collision Works, it's honestly just a quick 5-minute walk.

The company I dealt with was called Collision Works of Baton Rouge so I think Southern collision…read moremay be their old name. Tiffany from Collision works was assigned to my case. I was rear-ended and my Tiguan was moderately damaged. Tiffany was very knowledgeable, patient with all of my questions, and kept me updated with the progress of the repairs. The end result work was great - good as new. I would recommend them to anyone looking for an automotive repair shop.

DO NOT COME HERE. This was the WORST experience I've ever had at a business…read more 1. The front desk lady with the dark hair and glasses is straight-up RUDE. She didn't even greet me when I walked in--so dismissive. 2. I had to come back FOUR times... they had my car for a total of SIX WEEKS. When I came back the last time to get my car, it was on a "test drive," even though they told me to pick it up days prior (it's not exactly easy to run to Florida Blvd with work/ coordinating schedules to get a ride). Like, why are you taking it on a test drive NOW????? I had to wait 30 minutes for him to come back from the test drive. And I'm supposed to thank him for being "thorough"? ---- also test drove it for over 50 miles, who do you think pays for that gas? 3. No one mentioned they were waiting on a cosmetic part, so they called me to come back a few days after I picked it up the first time. WHO HAS THE TIME?????? 4. They left a big black handprint on the cloth interior of my car... 5. I was told not to be outside alone because there just happens to be 30 homeless people on drugs outside the building. The owner, Vu, is nice and was understanding of my problems, but that honestly doesn't make up for all the distress this experience has caused me. I wouldn't recommend this business to my worst enemy.

They did amazing. I got into an accident November 16, 2024 and my car was ready January 2, 2025. It…read morelooks like I just bought it from Nissan. Remember to be patient & let these wonderful individuals do their job. You're in great hands. Thank you so much! Plus, the communication texts were nice, too!

Great service and fast. Very trust worthy. Quality work…read more It's the only place in Baton Rouge I would bring my car to.

Jason and crew at K &M have serviced our family vehicles for 22 years, everything from oil changes…read moreand tires to AC and brakes. Always honest and always a fair price. Great experience EVERY time.

I trust these guys. They are responsive, skilled and personable. Did a GREAT job on my car, for a…read morereasonable price.No more leaks!

I took my car in for an issue with the check engine light. Not only did Tim make sure to check the…read morecode before I left to make sure they could handle the problem but he also told me that even though they could take care of it, it would be cheaper for me to bring it somewhere else and recommended me where to bring it. So even though my car was not serviced by Carmergency today, those to me are the actions of a trustworthy mechanic!

From start to finish we had an amazing experience with this business! Everyone we spoke to while…read moregetting our car serviced were polite and kind. Grateful we broke down where we did and were able to get back up and running in no time thanks to Mr. Allen and his crew!! We ended up fixing what was really wrong with our vehicle for a lot less than what the big name company was going to charge us. Highly recommend them!!

Very good service I would highly recommend had my Yukon towed there they had problem solved the…read morenext day

Once again Christian Brothers came through! I have a particularly fussy Nissan Murano that has been…read morechallenging for me and for them. They have always fixed and tweaked this car no matter the concern. They do it with a smile and lots of great communication which makes me feel good. That I am getting a good value for my money spent. What's more my wife feels secure with the carbon matter where she goes! Highly recommended!

Christian Brothers took advantage. 1. They were saying things were wrong or needed to be changed…read moreeven though they were recently changed. 2. They changed a transmission without approval from warranty and now warranty won't cover it because it was not inspected prior to change. Spoke to PJ and stated he has been doing this for 15+ years. I asked in his experience how many times did an inspection not needed to be done. He was speechless and could not answer. He knows procedures but failed to follow them. Now he wants over 11K for a transmission. Do not bring your vehicle here! They overcharge and will try to get over on you. DO NOT RECOMMEND DOING ANY BUSINESS WITH THEM. They do not live up to their values or ethics!

My hood flew up while I was driving and I brought my car here and they worked with me to get my car…read moreback home to Shreveport and helped me find a solution without even charging me ! these guys are very straight forward and very transparent with price and work! if you or any college kids need work done with their car I would highly recommend bringing it here !

Had a run in with a post in our garage. Post had zero damage, couldn't say the same for my car…read more Really surprised at how much the fender crumpled with such little impact. Got quotes from several different body shops in town. For such a small about of damage and considering the frame was not affected I was shocked at how much the repair was going to be and how long these shops wanted to keep my vehicle, some places said it would be as long as 2 weeks. Came across Burbank Pant & Body via a Nextdoor post and decided to go by and get a quote. Bruno gave me a very conservative, extremely reasonable estimate. My car is 10 years old and I didn't want to spend a lot of money making unnecessary cosmetic repairs. I needed it to be safe to drive and to not look terrible. Also, I was paying out of pocket and did not need to go overboard painting the pieces on either side of the fender or replacing the bumper just because it had a scratch on it. I just needed the fender and the headlight replaced. Bruno understood this and was great at discussing all the options. He was also the only shop to suggest purchasing the fender and painting it ahead of the full repair so he would only need the to keep my car 1-2 days! Music to a busy momma's ears! Once the fender was painted, I went to the shop to approve the paint match - it was spot on! The entire repair was completed in one day. Notice a little issue with the bumper after the repair was completed. Took it back and was remedied while I waited. Service after the sale! Already referred another friend and she was very pleased as well.