I want to give a shout out to this group right now, as well as a very special thank you! My…read moredaughter was at a nearby camp for a youth retreat when she got something in her eye. I called them up an hour before they closed and asked if they could squeeze her in. Not only did they get her in immediately. Everyone was so friendly and helpful. The process went so smoothly. They removed the debris that was scratching her eye. And she went on her way with eye drops. We can all rest easy knowing she got the help she needed. And she was able to get back to camp and enjoy her time. Thank you again Monument Vision Clinic. I highly recommend checking these folks out for your vision needs.

I always have great service here- very nice staff. I would recommend this vision clinic over the…read morefew others in Monument, based on my experience. I'm always seem promptly, and in and out relatively quick.

Poor communication and products. They had to redo my glasses twice because of their mistakes. After…read morewaiting for over an hour for my eye exam, I was told I had to reschedule since they couldn't do it virtually. I will never return!

Untimely. Will burn 3 hours of your day. Lazy staff. They are inconsiderate of anything else going…read moreon and do not answer questions or explain delays.

My family loves this place! Doctor Nolasco is amazing and great with kids! Hector at the front desk…read moreis very pleasant, professional, and also great with kids! We have 3 daughters and 2 of them had their first comprehensive exams today and had a great experience! They also have a gorgeous selection of frames! High end and affordable!!

Beautiful office and best eye exam I have ever had. The customer service was top notch throughout…read morethe entire process! I LOVE their frames in the optical! Thank you so much, happy I found my new favorite place for my eyecare!

I never write reviews but this felt needed…read more The pricing on this is very misleading. When we called asking for price on an exam we were told a number, we went there and were given a piece of paper with that number on it assuming it was correct. Only by the end of the exam checking out was it double due to "extra routine fees" that we felt were extremely hidden and would've loved more clarity on price, it felt very shady cause on the phone and before the exam it was expressed a certain priced when asked but checking out received a much higher price to pay which definitely took a chunk out of our wallet. The optician checking us out after the exam, Patricia, was very spacey the whole time and I am so glad the appointment was not with her as I would not have felt safe having her check out my eyes. Hope this helps you realize what kind of place this is

Everything from the eye exam to choosing and fitting glasses was great! Everyone is super friendly…read moreand helpful. Highly recommend this practice!

They were good up until a couple years ago. On two different occasions, lenses that were supposed…read moreto come within a certain time frame took longer than the expectation they originally set. It's a fact of life that stuff happens, but if things like that happen, I expect communication. Unfortunately, they didn't feel that they needed to communicate the delays and left me with unmet expectations. The woman who I was working with was rather rude and unapologetic about the delays. Vision is probably one of the most important out of all of the 5 senses. When you can't see well, it can be very difficult to function. When delays occur, this only adds to the difficulty of being able to function. Rather than being sympathetic to that, the front desk staff treated me with no respect or courtesy. I've since found a much better place for my family that treats its customers with more respect and understands that patients with vision needs is important.

Great customer service! Just broke my reading glasses frame and they are replacing at no charge!read more