Typically, I only leave reviews once all the services are completed. However, I cannot express my…read morewife's and my gratitude for the impeccable customer service provided at Elevation Vision. Dr. Moen was meticulous and thorough in his eye exam, addressing everything and answering all of our questions. He even provided samples to show my wife my visual perception of the world. Then, if you did not think things could become any better, we were privileged to work with Shay in the showroom or "optical boutique." She is outstanding with her customers, working with us throughout our entire visit. After leaving the poor service and negligence provided by the front office at Pearl Vision in Parker, we could not be any happier than to find a practice excelling at complete competence and thoughtful care as provided by Dr. Moen, Shay, and the rest of the staff at Elevation Vision.

Real nice group of people. Professional and sincere. I had a very good experience…read more Can't ask for anything more! Steve M.

If you're looking for a pleasant eye doctor experience, go here. Everyone is attentive and…read moredelightful.

A friend referred me to Northgate Vision Center and I couldn't have been happier with Dr. Kelley…read moreand her staff. They were all very knowledgeable and pleasant. Would highly recommend this center for your vision care!!

They were able to get me an appointment the next day. Everyone was very kind. The doctor was very…read moreinformative. I'd highly recommend this facility if you're in need of an eye doctor.

Still don't have them. It been 7 weeks. Went 2 weeks ago and everything was wrong. Not sure what…read morethis people do

I came in simply trying to understand my options and ask basic questions. I did not expect the…read morereaction I received. When I asked about a service this practice offers, something another physician had mentioned that I knew nothing about, Dr. Lee told me I was "way out there," gestured while saying it, and said I was "putting the cart before the horse." I explained that I didn't know anything about it and was asking for that reason, which seemed to further irritate him. I was not arguing or challenging him. I was trying to understand. Instead, he became increasingly defensive and condescending. I repeatedly had to remind him that he is the provider and I am the patient, and that I rely on him to help explain my options and wouldn't know if I didn't ask. It was very strange. The interaction escalated to the point that I told him I was shocked by how I was being treated. He agreed the conversation had become confrontational. Since my questions were still not being answered, I ended the visit on the spot and let him know I would not be continuing care with him. My eyes were dilated, and no protective shielding was offered during the exam, which felt unsafe and unprofessional. Luckily, I had my sunglasses. I will not be returning and felt it was important to share my experience for anyone who may be hesitant to post. I would also encourage those considering him to read a few other reviews (if you look his name up directly), and read yelp reviews. There were many reviews that were concerning to me as well. You can be your own judge. What stands out is not disagreement, but temperament. In a professional setting, the ability to communicate calmly and tolerate reasonable patient questions matters. The intake staff was very kind, friendly, and professional. The office was clean and inviting. This review reflects my experience with Dr. Lee only.

Staff was friendly and caring. I felt comfortable in their care for eye surgery. Appointments…read morewere a wee bit difficult. Dr. Barker was very patient and explained the TX.

Dr. McAllister has taken care of my family and me since we moved to the Springs more than 15 years…read moreago. He's a fantastic doctor who's always willing to go the extra mile--jumping through hoops to get my vision right. We're really grateful for him.

Overall they are great. Getting my sunglasses has taken over 2 months now, though. My first…read moreappointment with them was last year. This year I went back to them for my annual check. Doctor and tech were great. Picked out some glasses that were paid for by my insurance. I looked into what it would cost for new sunglasses but it was too much (out of pocket for me) so I elected to get new lenses for the sunglasses that I got from them last year. 2 weeks later I got a call that both the new glasses and the sunglasses lenses were ready. Went in and the glasses were great but the sunglass lenses were definitely not the right size for my frames (even though they had the info for the correct frames). 3 weeks later the new lenses finally arrive. They left a voicemail that told me this and that I should make an appointment but that I could also wait for the lenses to be ready. I was not told that I could only get these lenses put into my frames Tues - Thurs (the person that can cut the lenses to size is only there on these days) so, since I was off on Friday, I went in. I was then told that that was why they said I needed an appointment (but skipped over the part where they also said I could wait). So, I made an appointment for the following Tuesday. On Tuesday I went in for my appointment, gave them the frames and told them I would wait (they told me 30 to 45 minutes). 45 minutes later they brought out my sunglasses with the new lenses. I was then told that the lenses have some scratches around the edges and they were going to order new lenses again so I can have "perfect" lenses. They will call and then I will have to go through this process all over again. If the timeframe is the same as it was for the lenses I currently have, it will be at least 3 weeks before I get the final (hopefully) lenses. If that is the case, it will have taken 2.5 months just to get lenses. Each time I went in to get my lenses, I was given a token apology that never seemed sincere. In fact, one of them apologized in a way that made it sound like they were apologizing for me making a mistake (for not making an appointment as they suggested even though I was given the option to wait and never told why I needed an appointment). I know mistakes happen but they aren't even trying to make it up to me in anyway (like offering any sort of refund since they made the mistake a couple of times now). I am definitely frustrated and will consider changing providers next year.

I came here five minutes early for my appointment and I was promptly seen. Everyone was super…read morefriendly and honestly for an office filled with women they were all super inviting. The vibes here are a 10/10 will never go back to LensCrafters again Honesty, I was super impressed with their up-to-date technology. I mean, I even got to see a photo of the inside of my eye and my optical nerve. How cool? As far as the eye doctor I believe this was my best experience at one. They had no issues giving me my prescription so I could buy glasses online as anyone will find that way is much more affordable. They do skin care services, which I was a little shocked by when I first heard of it, but I was pretty impressed with their procedures. I'm a big skincare girly so I really love when doctor's offices like this offer professional services.

Great experience at Eye Care Center of Colorado Springs, and with Dr. Mike Gitchel, and I would…read morerecommend them to anyone looking for high quality optometry in Colorado Springs. I was very pleased with the eye exam and the overall process. In addition to being an extremely knowledgeable practitioner, Dr. Gitchel is a very patient and thoughtful optometrist. His exam was very thorough and informative, and he was very patient and thorough in answering all of my questions. I could not be happier with my experience with Dr. Gitchel and Eye Care Center of Colorado Springs, and would recommend them to anyone needing and wanting a great optometrist in Colorado Springs.

Billing department is unprofessional and they don't know how to submit the code to the insurance…read morecompany..... I really like my son's eye doctors but they don't know how to do billing

From the minute you walk in you are taken care of in a personal, professional manner. Arriving a…read morebit early I was processed and taken in for my initial exam. Madeleine introduced herself and started my exam. We measured my vision and performance of my eyes all while keeping me engaged and entertained with her relaxing style. Once finished I waited for the Doctor. Dr.Mattson performed all of the measurement tests and her style is very engaging. She explains to a level that you totally understand and keeps you 100% engaged. The entire Team provides excellent service and allows you to understand the entire process. If you need some glasses then Parker Vision Specialists is where you need to come.

I want to give a shout out to this group right now, as well as a very special thank you! My…read moredaughter was at a nearby camp for a youth retreat when she got something in her eye. I called them up an hour before they closed and asked if they could squeeze her in. Not only did they get her in immediately. Everyone was so friendly and helpful. The process went so smoothly. They removed the debris that was scratching her eye. And she went on her way with eye drops. We can all rest easy knowing she got the help she needed. And she was able to get back to camp and enjoy her time. Thank you again Monument Vision Clinic. I highly recommend checking these folks out for your vision needs.

I always have great service here- very nice staff. I would recommend this vision clinic over the…read morefew others in Monument, based on my experience. I'm always seem promptly, and in and out relatively quick.