22 Jun 26 visited this store and picked out a frame for my new prescription I got after having my…read moreeyes checked. They have such a large selection of frames that I took my time picking a frame that I really liked. Got excellent service at this eye frame place.

great service. They went the extra mile or two or three. Replaced a broken frame for me even…read morethough it was just out of warranty. Thank you.

I'm so tired of poor customer service. Pictured below are my glasses from 6 years ago, notice…read morethey're in perfect condition. That's because I'm VERY careful with my glasses. I have since replaced my glasses and in under a year they've broken twice. So twice I've had to revert back to the old glasses. When I originally called the same associate I talked to today told me, "yeah come in we will exchange them." When I arrived today I'm told my prescription "JUST expired". I could have and would have came before they expired but she didn't bother to tell me they were expiring. Then she tells me they will replace them in THE SAME FRAMES when previously I was told I could exchange them for frames of equal or less value but instead she told me "this is *really* it" as if it's my fault the product they sold is awful and as if these won't also snap in a couple of months. The first replacement I paid for the warranty you're not doing me any favors in fact you've cost me weeks of seeing poorly. Then despite my having told her they broke both times while being cleaned she brings out a harder case so I guess she was accusing me of lying?? Because how can a harder case prevent them from breaking while being cleaned. I'm so tired of this process, I am not the problem or the glasses below would have broken a LONG time ago. I also asked that the manager call me and two weird things happened one I said have "them" call me because I wasn't aware which gender the manager was and she snapped at me "SHES A HER" ok, unnecessary correction and overly rude, next she pulls the glasses back and said well then we aren't replacing them because "this is all we are doing" (again, like this is a favor and not a service I paid for.) Ok, I get it, can I please leave with my medical device. This is the second time this process was terrible and I paid for their warranty. I'm the one who should be upset this is a multibillion dollar company that is held privately and the people there seem more concerned about saving them a couple hounded dollars then doing the right thing.

I came her for an eye exam 2 years ago. Everything went smoothly until it came to picking out…read moreglasses. They has a lot of deals going on but none of them applied to me. I spent 400+ dollars for a pair of glasses, and the extra eye exam. I was told all the glasses there are surgical steel. So I'm like great! I wanted to get contact lenses sometime in the future but they never gave me my prescription for them, just a reg eye exam. Anyways, fast forward less then a year into the future. I started to get an allergic reaction on my temples where the glasses touch my face. I noticed on my glasses the coating has failed revealing the cheap nickel underneath. I think majority of people reacts badly to nickel, if I'm not mistaken. I don't know if the quality of their glasses has been upgraded since then, which I highly doubt. But if you're sensitive to cheap metal, I'd get my glasses elsewhere.

Stellar service and a staff that truly cares!! I have been a patient of Dr. Hendrick for many…read moreyears, and I just wanted to let everyone know how incredible she is, along with her coworkers. They tirelessly worked for *months* to find the contacts that gave me the best vision and comfort without making me feel high maintenance or unreasonable. Furthermore, the staff is always welcoming and remembers me each visit! Honestly, I could not be more content with my choice for vision clinic!

If you have complex vision needs I truly do not recommend going here or to Dr. Toledo…read more Inexperienced and following a book rather than truly caring for patients. Accurate prescriptions provide quality of life. I did not get that here and instead left with thousands wasted on glasses (with a prescription certified here) that has caused me severe pain. When I came into check I got a rushed double check saying I could just use my old prescription and they'd recertify that and a new one "but it wouldn't be as good". There is no compassion or empathy here to get to the root of your problems--opticians or doctors. What's worse is I went to a new doctor and he verified they had gone way too strong on the prescription causing my issues and was shocked at their poor attention to care and said shame on them for ever allowing this. Exactly. Shame on them. I very highly do NOT recommend Dr. Toledo or Chapel Hills Vision.

Mountain View Vision is an exceptional office. The staff and specialists are exactly what I want…read morefor my care team and my family's. If I have an emergency, they always respond quickly and can get me in. I have never had a bad experience here and have been coming consistently for over 3 years. This office truly goes above and beyond which is so rare these days! I truly appreciate the location too! I highly recommend coming here for all your vision needs!

All very kind and professional. Treated us with respect and not a number. I would recommend this…read morecompany to anyone who was in need of eye care. They are very knowledgeable and thorough.

My wife and I purchased glasses. Emilia and Candace were both most helpful. They explained the…read moredifferent qualities and features well. Also why we are having vision issues with our Costco glasses. Final price with insurance was about 25% higher than Costco. 60 day guarantee on frames and RX but no refunds. They want you pleased!

Natalie Miller, an Optician at Pinnacle Optical North is absolutely fantastic!!…read moreShe was so very helpful, patient, knowledgeable & understanding in assisting me in my decision re: my new glasses. Once I made the choice of frames, I went back to Pinnacle North numerous times for adjustment's, advice & reassurance , resulting in complete satisfaction with my new glasses! Natalie never failed to greet me w/a smile while patiently working with me for as long as it took to quell my concerns! Angela & Trisha were also very helpful, & pleasant contributing to the feeling of always being welcome to come in without hesitation. I highly recommend Pinnacle Optical!!!

If you're looking for a pleasant eye doctor experience, go here. Everyone is attentive and…read moredelightful.

A friend referred me to Northgate Vision Center and I couldn't have been happier with Dr. Kelley…read moreand her staff. They were all very knowledgeable and pleasant. Would highly recommend this center for your vision care!!

Worst service ever! Made an appointment for 5pm and was informed that my 5pm appointment was given…read moreto another person that just showed up. Unbelievable!!! Why even make an appointment?! The clerk at the desk said she can reschedule my appointment, this was the last slot for the day and I had to leave work early to make it by 5pm. This is totally unacceptable and if this is the kind of service offered, forget it! I was told that they needed a confirmation on the appointment that was set. Absolutely unacceptable business behavior. Now I see why these Lens Crafters are going out of business and get such poor reviews! Avoid this place at all costs!

I came here with a new prescription looking for a frame I'd love, and I left with two that I do!…read moreFor my everyday pair, I chose the simple gold frame from Vogue, and for my sunglasses, I chose Rayban clubmasters. I'm obsessed with both! I don't like to wear contacts much or progressive lenses, so I'm happy getting both! They were able to use my insurance, so it saved me lots of money. Wendy was amazing. She made sure to use my insurance first on the most expensive pair, the Raybans as to save me more money! The vogue pair are wide enough, so I can see everything and don't really see the frame in my vision. They are also light, making them not heavy on my ears. What I love about getting Rayban sunglasses here is they have actual Rayban make them. So that means authentic Rayban lenses, and if you don't know, they are some of the best sunglasses lenses. The tint is perfect, and I love the fit! It only took 5 days for my glasses to be ready for pickup, and Wendy helped me again with adjusting them to my face so they fit nicely. The customer service here is always amazing, and I love the wide range of frames to choose from!

Not sure why my reviews are falling off…read more.. Infocus Eye Care was one of the places I could use my VA benefits. I think I've found my new eyecare place. Not only did I use the VA, but I also used my primary insurance to get additional glasses. The place is small. The staff is small. But don't expect small service. I had great experiences each time I came in. The crew is kind and willing to explain things in easy to understand ways. No air of superiority like I've encountered at other doctors offices. VA approved selection of glasses is awful (and old school), but I'm still thankful. Great place! I'll definitely be back.

I continue to come here every year, and continue to think, this is the best Eyecare place in…read moreColorado Springs! Could not be more friendly and attentive.

This is a great independent optometrist. Dr. Bergamo is highly personable and professional. The…read morestaff is courteous and accommodating. I had a fairly complicated vision insurance situation and they were willing to work with me to determine how to get the best deal. If you are looking for a great optometrist in the northern Colorado Springs, Gleneagle, or Monument areas, then I highly recommend Dr. Bergamo.

From the owner: Bergamo Vision specializes in making sure our patients know we appreciate them. We want them to…read morehave an enjoyable, informative and thorough eye exam as well as a wonderful experience. We have the ability to fit any brand and style of contact lenses and offer the highest quality eyeglass lenses with a large selection of frames.

This is the second review I am making for this establishment. They consistently give new reason to…read morenot use them for contacts, frames and/or lenses. I do think the optometrists do a fine job, and I think the prescriptions they give are at least correct. Which is great considering what they want to charge people for contacts and frames/lenses. Unfortunately, that's where the positive review ends. The main reason I cannot recommend Abba is their inconsistent and unreasonable pricing for lenses. It feels very sketchy and unprofessional, especially for a medical establishment -- as if the prices are set arbitrarily by a broker rather than based on the actual product. I can get basic plastic lenses with anti-glare anywhere else for around $80 or less per pair. At Abba, I was quoted $240 for one pair of the exact same basic lenses. That is absurd. It genuinely feels like they absorb whatever funds they see available from insurance and inflate the pricing accordingly, instead of charging a fair, standard rate for the product. It comes across as highly unscrupulous. My insurance benefits aren't "free money" -- I pay for my coverage and expect it to be applied appropriately to my medical needs.

I go to Dr Garwood every year. Jesus is usually the one that helps me with my glasses and contacts…read more Everyone has always gone out of their way to be helpful. The two of them are amazing. I have some unique challenges because I got the short end of the gene pool stick when it comes to my eyes. Dr Garwood has come up with genius solutions for me. I love them. I would give them 10 stars if I could.