Arrived on time Were professional and started working…read moreimmediately. No time wasted Excellent installation; we are so pleased No mess and left the place in its original condition; Left is so neat and tidy No damages anywhere whatsoever Finished the job well within time - in just one day (we were told it could take up to 2 days) Quality of work is outstanding; Well worth the money! The entire team coordinated the work so well - starting from doing an assessment to dropping off the material to completing the job - it was so seamless. They are so proficient and provided excellent service. A pleasure dealing with them. They are top notch! So proud they are local . Thank you for a job well done and making our family room and 2 master closets look great!!

I was very impressed with the flooring. The work was great, I am beyond ecstatic with the finished…read moreproduct. They are family-owned and the issues we had at the beginning of installation day were addressed quickly. I would have no issues telling anyone about the quality of the workmanship, and the professionalism of their installers.

Andrew and his team did excellent work for us in our home. We had some very worn-out carpeting and…read moresome very thin, hickory vinyl flooring that we needed to update. As we were new to the area, we were a little anxious in trying to find someone we could trust and do a good job. And then we met Andrew and Ashley! Andrew and Ashley are very personable and will make you feel comfortable right away. They are definitely "people persons" and know what great customer service is all about. Andrew was very trustworthy and communicative throughout the whole process which left us feeling very comfortable. Very reasonable pricing, and extremely punctual, Andrew's Flooring can be trusted to provide a great experience for your floor care needs. Chris and Larry were so very polite and so accommodating to us with our indoor cat, always being sure not to allow the cat to get out of the room we designated for her for the day. The whole team are very responsible people, and that's saying a lot in these days. Thank you Andrew and Ashley! We will be using you again for future projects and will continue to sing your praises at every opportunity!

From the owner: Andrew’s flooring is an all service flooring company that sells and installs lvp, carpet, tile,…read morehardwood, laminate and all other flooring. Our prices can’t be beaten and our installations are guaranteed call now for a free estimate 910-269-6585

We were moving into a newly purchased home and saw that the prior owner had pulled carpeting up to…read morerun coax cable. The carpet was loose on two walls and had many wrinkles. One call to Donny, and he said he'd be able to come by the next morning. While the movers worked on other rooms, he anchored and stretched the carpet in the room needing the attention and it looks great. I wish we'd have delayed the movers a day or two so we could have had all the carpets restretched and cleaned but we didn't think of it in time. His charges were very reasonable; a great value considering the immediate response.

Great job in cleaning and stretching carpet in two rooms at a very reasonable price. Saved us from…read morebuying new carpet.

Stopped in here when in search for carpet for my living room. They do have other flooring, but for…read morethis room my choice was carpet. Jason, the owner, quickly approached us and answered all of our questions in great detail. We chose the quality and style that we wanted and he gave us a quote, which was very reasonable. We were trying to match another carpeted area so he allowed us to carry his sample home to decide what color would work best. Steven came out and measured and could not have been nicer! Once our area was ready for the carpet, I called Steven and he scheduled it on the exact day I requested. Three installers showed up promptly and worked diligently and had us in business within a few hours! Jason called the next day to check on how our installation went and to be sure we were pleased. You just don't get that kind of service many places any more! I will definitely use Boyd's for any future flooring needs.

Great quality on the flooring and the install. We chose a pattern that required a perfectly…read moreaccurate installation and these guys nailed it. Really easy to work with, great quality. Boyd's represents every reason not to go to a chain store and settle for the contractor of the day to install the job.

Patrick and his team did a beautiful job helping us with flooring in our house we were putting on…read morethe market and our new house. Altogether they installed carpet, hardwoods, a stair runner, and mohawk laminate flooring. Once we offered on our new home, we needed the carpet replaced in our old house asap so we could list it. They replaced the carpet in two bedrooms and closets in one day. The photo showing the hardwood was previously carpet and we preferred hardwood against the back door entry. Patrick did a beautiful job. We were going to do LVP in the hallway upstairs but Patrick recommended we try Mohawk laminate. It was a GREAT choice. It's completely waterproof and slip free and really looks like real wood. All work was done at a very reasonable cost. Patrick is very responsive and did a wonderful job.

Patrick removed an existing carpet and installed a floating vinyl floor. He came to the site,…read moremeasured and provided an estimate within hours of my enquiry. He even tested the proposed flooring so that it would be compatible for my very specific application. I needed the job completed within a short and critical deadline and he delivered. He was meticulous, cleaning the site throughout the process and on completion. I Highly recommend Gellen's Flooring.

9 years and 2 houses later, we returned to Richie Ballance for flooring in our renovated kitchen…read more We were grateful to find a remnant piece of luxury vinyl that was large enough for our project and the installation was top notch. Prices are still quite high compared to other businesses in town, but the quality and service can't be beat.

Whenever we need/want something changed or any remodeling done, we always call Richie Ballance…read moreFlooring. Now they have done several projects for us and each time they do a perfect job, so why would we call anyone else. It seems they can do it all and do it correctly and neatly. Phyllis always helps us with colors and Richie and Justin will tell you if they think you may be making a mistake. We didn't even know that they can cover outside steps with a weather resistant type carpet until I told Richie one day about how I hated the brick steps coming into out kitchen from the garage. Richie said, "we can fix that for you" and they did. We absolutely love them. Again, a perfect job!!! This family is simply the best! Kemp and Terry Edwards

Marty was a joy to work with. He is knowledgeable, professional, and very helpful in weighing all…read morethe options. The installers did an amazing job and so quickly. Success all around and our stairs are now safe (and quiet) for all the people and four legged friends that visit our home.

We had a stair runner installed in our house - Marty was amazing to work with and made the whole…read moreprocess very easy. While FCI is a franchised business, Marty is the owner / operator of this location - he clearly takes great pride in his business and it shows with his patience, attention to detail, and great communication. After reaching out, Marty was quick to respond and work with me to find a time to come out and give us a quote and show us samples. He arrived on time and walked us through the process and estimate. He had a wide variety of high quality carpet options and was patient while we looked at various choices. There was no pressure to make a decision that day, but we reached out a few days after to confirm our choice and book an install date. He texted me with a reminder a few days out from the install, and he and his team showed up on time. Within a few hours, the carpet was beautifully installed. We had considered doing this project ourselves, but it's clear that we would not have been able to achieve the level of craftsmanship of Marty's team. This was a relatively inexpensive home upgrade and has greatly improved the safety of our stairs, as well as helping with echoing and sound (especially for our dogs going up and down). Highly recommend using Marty and his team if you're looking to add a stair runner to your home.

I hired this company for a full flooring replacement, custom bookshelf, and stair/banister…read morefinishing. The project was supposed to be completed in December 2024, but after eight months of repeated delays, no-shows, and broken promises, the job was still unfinished. Despite having in writing that items like the bookshelf, handrail, and stair landing were included, the contractor abandoned the project before completing any of those elements. Their communication was sporadic at best, and I was often left waiting with no notice or explanation. When I finally insisted they meet the extended timeline I had allowed, they responded by filing a mechanic's lien against my home--a retaliatory and questionable move considering the state they left the project in. I have hired legal counsel and am actively pursuing a resolution. I would strongly recommend anyone considering this business document everything, and proceed with caution. I regret trusting this team with my home.

I never write a review about a service provider unless I have a positive experience with the…read morecompany. But I'm going to make an exception with Dan and Floor Coverings International of Raleigh. It cost us almost $12,000 to have 1,200 sq ft of new wood flooring installed in our home. Within 1 week of the installation the floor started to bulge and floor boards started "cupping up". The issue continued to get worse over the next several months throughout our home. We asked Dan to explain why the floor was "cupping", a term for the boards bulging and pulling away. He said we had a moisture problem. and there was nothing he could do. We had to replace the floor because our guests were tripping over the floor boards. Prior to having a replacement floor installed, we had the concrete subfloor tested for moisture and the test proved the floor was extremely dry. Moisture could not have been the problem with Dan's installation. Since then Dan refuses to return our calls or emails. We didn't receive any reimbursement of our $12,000, and were unable to save any of the wood that he installed (an additional $9,000). We received no value for our money and experienced poor quality workmanship and terrible customer service. Fortunately, when we replaced the floor, we used a different company called FootPrints Floors. Shawna and her team were extraordinary! Our new floor looks fantastic after FootPrints installed it.

I recently hired Abbey Carpet to remove the vinyl flooring in my living room and dining area which…read morehad been poorly installed by a contractor associated with a big box company. I should have gone straight to Abbey Carpet in the first place. My life would have been so much easier. They then installed carpet in a bedroom, a bonus room, a stairway, and the living room/dining area (open floor plan). The workmanship was excellent. There is a subtle pattern in the carpet and the installers kept the lines straight and matched them expertly. I know there are seams, but I can't see them. In addition to their good work, the owner is honest. I got an unexpected call from her saying that a small charge had been entered twice by mistake and that she had a refund check for the overcharge waiting for me. I never would have known if she had not called me. She could have kept the money--but she didn't. More businesses should be so ethical. That is the advantage of dealing with a local business which has not gotten so big ( like the big box companies)that it forgets to look out for its customers as well as looking out for its bottom line. I was extremely pleased by my recent experience with Abbey Carpet. I recommend them if you need carpet or other types of flooring.

drove all the way from Mount Olive and they were not open at 10:47 AM on Saturday. Website says…read morethey are open.