Super impressed with the way Ernie from.Woodford Brothers handled and explained a concern I had…read more Updating a previous post because I believe in giving credit where it is due. After I posted my initial concerns, Ernie reached out to me directly to explain the situation and work through the issue. I was genuinely impressed by how professionally, respectfully and promptly he handled everything. It is clear that he cares about his customers and the quality of service and that follow-up made a big difference in my experience. I truly appreciate the effort to make things right. Because of that, I feel comfortable saying this company stands behind its work and is willing to address concerns when they arise. Thank you, Ernie, for taking the time to resolve this! It did not go unnoticed.

We wanted our French drain redone and they recommended a sump pump system despite our driveway…read morebeing downhill. Since they are the "experts" we agreed. $9,000 later and we are now on our third pump in 2 years and continue to have flooding in our garage every time we get a heavy rain. I cannot recommend this company in good conscience.

We are very, very happy with the masonry work that Wolf recently completed at our almost 100 year…read moreold home! He thoroughly prepped our deteriorating cinder block basement walls; applied special water resistant concrete on all interior walls; filled in and leveled concrete floors; and left a very tidy area when his work was completed. We will definitely be calling Wolf for future masonry and stucco work on our home! Joy & Peter

From the owner: We put our clients first. We can make your masonry project happen, or repair what is needed…read more Masonry, foundation walls, waterproofing, retaining walls, basement walls, concrete flooring, floor leveling, stucco, chimney and fireplace repair, epoxy flooring, steps, stairs, porches egress windows, lentils, stone work, sump pumps, sump pits, French drain, masonry window sills, brick pavers, brick laying, Loading docks and Bilco doors.

I hired this guy to fix my chimney. He was determined to tear down my entire chimney just to fix a…read morefew bricks. Seemed odd. I told him just fix the damage bricks and paint it. He said his repair included a 10 year warranty. His repair is starting to Crack after only a few years. He doesn't answer the phone calls and refuses to honor is warranty. He clearly has honestly and integrity issues.

Wish he didn't take my money and not finish the job.Been ghosting me for months!I Still have no…read morechimney!

I was more than pleased with Mr. Murphy's prompt and professional service. My project was…read morecompleted within two days of my acceptance of the very reasonable quote. The repair was expertly performed and the worksite was left tidier than he found it. He was more than willing to expand his service area to include me.

DON'T HIRE THIS GUY! Eddie gets one star for responding quickly & 1 star for actually doing work,…read morehowever, the quality of his work is horrible. Here's why : 1- I was grossly overcharged. I paid $600 for a $200 job. 2- His work is messy, careless & unprofessional. He actually embedded leaves & encased root systems of my hostas growing near the porch into the foundation he repaired. He left concrete-laden hand prints all over my newly painted siding & fresh concrete all over my brick patio. 3- He told me I could paint the repair the next day when in fact concrete needs to cure for 30 days before sealing. 4- DOES NOT GUARANTEE HIS WORK which means no recourse for the consumer. I would NEVER recommend this man to anyone!

Wow! What a truly great experience working with this local family company. My husband and I knew…read morethat we needed to redo the insulation and drainage in our basement and researched local companies. We were impressed with what we heard and read about Wilcox Basement Systems so contacted them for an estimate. After a very thorough inspection of our basement and a very detailed explanation of options, we decided to schedule them to redo the insulation in our basement with the basement to beautiful system. We also had a dehumidifier and a new sump pump with drainage added. One thing I loved about them is they showed up when they said they would, on time, and put in full days to make sure the job was getting done in a timely manner. Anne kept me up-to-date by text every single day to let me know what they'd completed and what was next in the queue. All interactions I had with every member of the family who worked at my home was genuine and pleasant. Additionally, even though they ran into an unexpectedly thick basement floor and had to use a special tool for the trench in the basement, they still somehow managed to finish on time.. Another thing I found very impressive is they actually left any space they used cleaner than they found it. My basement floor and the basement windows were immaculate when the job was finished. They used our garage to cut the insulation boards on a day when it was quite rainy and swept out our entire garage; not just any insulation bits that happened to fall on the floor...the entire floor! There's always a certain level of mess when you're having any type of renovation done, especially if you have cement jackhammered, but the amount of cleaning I had to do afterwards was minimal in part due to the fact that they took precautions to try to keep the rest of my house as clean as possible, and contain the mess to only the basement (which they then cleaned as soon as the job was done). I can't recommend this company highly enough! I know we will be enjoying the work they did for many many years to come and I appreciate the quality job they did.

From the owner: Servicing Utica, Syracuse, Mohawk, Oneida, Rome, Fulton, Norwich, Cortland, Watertown, and…read moresurrounding towns. Specializing in basement waterproofing, crawl space repair, foundation repair, and spray foam insulation. FREE estimates available.

Great guy to work with, like having a relative in the business. On time, quality work and fair…read morepricing. Would recommend to all

Contacted to give me a quote on fixing my chimney, responded they would be out, never showed.read more

My fiancé and I had major basement issues and Dave saved the day so thankful for STORM. The…read moretechnology that they have is second to none. I live in an area where there is constant, flooding, and water pouring into our basement from low lying land. Dave had a solution immediately to give me piece of mind with the iBasement system. Highly recommend them to ANYONE with any sort of basement issues. I can't wait for them to finish this job

From the owner: STORM Basement Waterproofing was created to give customers a better option in waterproofing there…read morebasement. We are passionate about clean dry basements and strive to raise the bar in our industry. With 40% of the air that you breath coming from under your house, its no wonder why a dry mold free home starts in the basement!

Took deposit and material fees for a 2nd floor porch repair project. Left the project in an…read moreunstable state (see attached photo) and never came back. No explanation, no reply message, simply never returned.

Geovanie and his crew did the interior finishing of a four season sunroom for me--flooring, walls,…read morestairs, and creating the opening for and installing a sliding glass door to connect the sunroom to the home. They were extremely congenial and worked with me to add some extra finishing to the project to make it more efficient. Geovanie has an excellent attention to detail. He is concerned about both craftmanship and customer service. The end result is stunning (and affordable as well!).