Fantastic dealership. Very professional and friendly. Highly recommended !…read more Very honest and transparent.

Great service and expert advice. Very honest business. I have been taking my motorcycle to since I…read morebought it and they have really helped me keep it running all at very reasonable price. I highly recommend them to everyone.

Bought a 2025 Yamaha V Star today, Shaun walked us through the process step by step. No added costs…read moreor hidden costs, the process was smooth and Shaun showed me every item on the bike, helped us load the bike onto the trailer. I would buy from Outdoor Sports again. Shaun ordered the bike through Yamaha which no other dealer said they couldn't

I have done business with Outdoor Sports twice first time was definitely a good experience. The…read moresecond time ,and last time, was not. I called around asking shops if they did bead-locks rims as I had some tires I needed to swap out. Most shops don't do bead-locks. One of the employees in service said they did and the service on the rims and tire would be $49. But when I got there they changed the price. Now I live quite a few miles away from Prescott Valley and was trying to get the most value for my money as anyone would. Well I used them anyway but will not again. Have more to say about them but will hold my opinion.

Amazing service and quick repairs, not like other shops around. Price was great as well.read more

Great shop, quality work. More expensive but they really get the job done. Very knowledgeable and…read moredetail oriented mechanic.

Finally a mechanic you can trust! Very competent and good…read morepricing. Owner Anthony friendly, helpful and communicative. Discovered through customer recommendations. Will not take my Mercedes and Toyota anywhere else.

I made an appointment for 8:00 a.m. 4 days ago I left my car there for 4 hours they didn't get…read moreanything done then they made excuses about why they didn't get anything done when I posted a review the owner Anthony lefta message on my machine that told me never to come back he would never take me again who would even think of going to a place that made you walk around town for 4 hours, when the man said it was going to take 2 hours.

The Flagstaff location was not very friendly or helpful, but this cottonwood location was amazing…read morethe whole team was great. Heather and Mike made it easy and ensured they got us our UTV 3 days ahead of when it was supposed to be ready. I shopped around and prices are competitive as well. The service department is amazing we look forward to being long time customers !

I bought a Royal Enfield GT 650 from James. My order was a little complicated because I wanted a…read moredifferent color from what they had and a few other things, but James made it happen. Had a few hiccups, but James got right on them and made it right. I live an hour away, but will definitely be going back. James went way above and beyond to make me happy. Thanks for all your help.

Competent. Friendly. Fast. The only place we go. Very trustworthy. As a bonus, there's usually…read moresheep and goats in an adjacent lot to watch and interact with.

We called ahead to make they had the tires we wanted. They had to be ordered but arrived the next…read moreday. We went back at the time indicated and they mounted the tires and balanced them promptly. Nice people with prices and service we were very happy with.

Came in with my 2016 370 z and I messed up the transmission to the limit, Mike was super helpful…read moreand helped me with an expensive job! I totally recommend this shop... my car difficulty is 5/5 and these guys handled it with ease. Super affordable as long as mikes there. 5 starts easy

I had an awful experience with this shop and would not recommend them to anyone. I brought my car…read morein to have the transmission rebuilt. The owner called me and said it was the worst possible scenario and would cost the highest price they charge. I trusted them and paid the full amount, hoping to have a reliable car again. The car drove once and then wouldn't start. When I called to report the issue, they immediately tried to blame me--saying it must have been something I did. It turned out the computer programming (which they outsourced to another company across the street) was done incorrectly. I had to pay out of pocket to tow my car back to them, and the owner refused to reimburse me, arguing with me the entire time. They kept my car for another full week. When I finally picked it up, it started--but the A/C no longer worked, even though it was working perfectly before. When I called, the owner dismissed it and said it was just a "coincidence" that it went out at the same time. Every time I brought up a concern, he backpedaled to avoid responsibility. Later, a mechanic inspected the A/C and said it looked like parts were broken--right around where they would have installed the battery. On top of that, the incorrect programming kept frying my battery, and I had to buy two replacements. When I got my car back the second time, the brackets for the battery weren't even reinstalled--they were just left on the floor of the car. The final straw was when I noticed greasy, oily handprints all over the inside roof and visor above the driver seat. When I called to ask about it, the owner responded sarcastically with: "You're upset about a little dirt inside the car?" He was incredibly rude, did poor-quality work, broke things, and refused to take accountability for any of it. To this day--five months later--my car still isn't fully repaired. It continues to have issues, but I'm too afraid to bring it back to them even though I have a warranty through their shop. That's how little trust I have in them now. I ended up having to take out a second loan and buy a new car because I had already paid everything I had to fix this one--and they left me with an unreliable mess. This place caused more damage than repair and has zero professionalism or integrity. Avoid them at all costs.

This was initially a Google Review . Action Auto Responded and this is my reply to their response…read more I can't do a review if i don't rate you at least one star! 0 would have been my actually rating! This might have been what you were you referring to in regards to your normal two step process that eventually became, the master mechanic was looking at the process the entire time. Normally, The two step process is as follows: Hand tightened lug nuts in a crisscross start shaped pattern. That seats the wheel evenly! that never happened. Then the torque at specs. You know as well as I do the mechanic never set the wheel properly. This idea of the experience mechanic watching does not make any sense. If he was watching, and he was not, that has no impact of physically putting the wheel back on! You write well an must have been a very good story teller in school. I give you an A for that story! You know as well as I do, that I did not travel over 5 thousand miles in one month. That would have been one long trip. So whoever logged those miles might be the same person who set the pressure on the torque! Not so good with math!!! Sir, I don't appreciate being called a liar!! The tow truck driver, who was supposed to tow the vehicle never did. I told you that was were the vehicle was going not was there. Where you made up me telling you was locked in a yard-- not!! The tow truck driver never showed up because he claims the truck he sent had to flat tires in the back. Action Auto was the main place I took my truck in 7 years, and you never told me to change the old bolts, so if you had a concern you should have told me. Specifically during the last time you did the job on my tire in May 2026. You make absolutely no sense! Additionally, you told me anytime you change or replace wheels it is a two step process. You told me you torque and then wrench it. Then you told me after I question the process on the video that the 2nd step was the Eric was standing right there the entire time. He did even look the direction of the mechanic the entire time. I don't want to go back and forth with you, but I will say your really lacked professionalism. If I was an owner of a shop and there was any possibility that my shop was the last shop to remove an replace a tire, and that wheel came off. I would have offered more than warrantied parts. However, you don't need to worry about me i am out- I really don't think you cared at all about me! The manner in which the vehicle wheel was put back on is in question! Plus your two step process you claimed was not done. Unless the Veteran mechanic looking away from the work an' a virtually set the wheel. He's good and I like him but he is not that good.

Just moved to the area and the car started leaking fluid searched the reviews and this place had…read moregood reviews. So we choose action automotive, SO GLAD WE DID, they are awesome, very quick to find the problem and fix it. Great price and didn't try to do unnecessary work. VERY professional and friendly place to do business with. I highly recommend them.