Came in as a walk in to check on my tire sensor being lit up…read more This place was busy for a saturday morning around 8am ish. This place was organized as far as getting customers in as walk in , with appointments etc. They had a hand held machine to control traffic and to help customers ease the wait time to be serviced. They will ask for your name and phone number and the text message will route you when they are ready to service you. They spoke to me that since i had warranty cards on my 4 tires that my payment will be about $14 if I needed a new tire (1) . After they took my car in - They resolved the issue as a valve issue and they replaced the tire valve and it was a free service. The frustrating part about this was the icon was still lit up. So they informed me to give it about 15-20 mins and the icon should be gone. Well I drove the car nearby and it still was there - the icon. So I went back to the location and told them I will need this cleared because I was not comfortable driving with tire issues after leaving them. I waited until a staff assisted me clearing the icon. So far the icon did not pop up. I also noticed that the staff says things that is not there - example - i requested my receipt to be EMAILED to me and the employee stated it was emailed. So I waited enough that the email was not popping up on my inbox. Come to find out - the system NEVER HAD MY EMAIL ADDRESS. So i asked the employee - how did u send the receipt without my email address in the system? He then asked another employee STEPS to email my receipt AFTER HE ASKED ME MY EMAIL ADDRESS. He looked like a new employee because he didnt know steps on such a thing as far as his tasks. Overall this place is not bad its the fact that I drove off still having the icon lit up after they fixed the issue and not being honest about having my email address.

I was contacted by Discount Tire's customer service regarding my recent experience. Shortly…read moreafterward, Joelle, the store manager, reached out to gather additional details. He was extremely courteous, professional, and genuinely helpful. My vehicle was brought in on Monday, and the service was handled promptly and professionally. I have a great deal of respect for a company--and a manager--who takes the time to personally follow up and work to resolve a situation. That level of accountability matters.

Updated 5/22/26* First of all I have never in my 59 years…read moreever had a good experience at a garage until today. I was greeted by Mike and Kevin in the Lake Wales Johnny's Automotive they were very cordial very friendly very professional and they just changed my thinking on mechanics and garages from a zero to a 10. I never thought spending a bunch of money would be such a good experience especially at a shop while I'm here to tell you if you need any work done I highly highly recommend when you go there to ask for either Kevin or Mike to assist you give you a quotes they even left a rose on my steering wheel how awesome is that God bless them and I will be back for sure thank you for an awesome experience guys. Edit: 4th visit and just as great as my 1st. Went in to get just a oil change. Went in had coffee while my car was being serviced. Mike Mgr. You won't find anyone any kinder, funny & professional than him. Customer service is impeccable !! Mike makes you feel like it's your first time every time. He knows the automotive business, he's super sharp that's for sure. Kevin is a awesome man too knows what he's talking about and made me feel welcome as always. Jerry: Thank you for taking great care of my Nissan Rogue Brother You guys at Johnny's Automotive in Lake Wales Rock !! Monday July 28th These guys at Johnny's Automotive are pure classy( Tried to take pictures of the 2 long stem roses that Mike gave me to give my wife.Sorry picture wouldnt post)you don't get roses at any other dealership new used or any garage that I am ever aware of. Thank you Mike Kevin and Jerry for your outstanding service once again you guys are awesome !! *Updated 5/22/26* If I could give Johnny's Automotive 10 stars, I absolutely would! I cannot say enough great things about the incredible experience I had with them. They repaired the front end of my vehicle, fixed my air conditioner, and replaced my tires -- and everything came out PERFECT. My car honestly drives and feels better than it has in years. From the moment I walked in, the customer service was top-tier. Everyone was friendly, professional, and genuinely cared about helping me. Their mechanics clearly know exactly what they're doing because the quality of the work was outstanding, and they kept me updated throughout the entire process. But the real standout was the manager, Mike. Mike went above and beyond in every possible way. It's rare these days to meet someone so personable, honest, and genuinely kind. He treated me like family instead of just another customer. He took the time to explain everything clearly, answered all my questions, and made sure I was comfortable every step of the way. You can tell he truly cares about both his customers and the reputation of Johnny's Automotive. Finding an automotive shop you can fully trust is hard, but Johnny's Automotive in Lake Wales absolutely earned my trust and my future business. If you need repairs, tires, AC work, or honestly anything automotive-related, this is the place to go. Huge thanks to Mike and the entire team for doing such an amazing job. Highly, highly recommended! Rebecca was also great took me home and picked me up via courtesy vehicle. Very friendly and super kind. These folks are one of a kind. You don't get this kind of service at a dealership that's for sure. I did not expect the extra mile they went. Professionally, Lifetime Customer Paul Vigna

Had a tuneup done on my 2014 ram pick up truck and the service was exceptional. They went above and…read morebeyond to accommodate me and the service was fast and have no worries that it was done correctly. Highly recommend the location in Lake Wales will definitely be using their services again if needed

I had a slow leak in one tire, which required filling every day for my commute to and from work…read more I found Royal Tire Shop through an online search, and called them around 8:30 on Monday morning. The gentleman who answered the phone told me that they could fit me in at 9 a.m., and from there, it was a matter of approximately 30 minutes for one of the men there to jack up my car, remove the tire, find the location of the leak, fix it, and remount the tire to my car. There were TWO pieces of metal that had caused the problem, which surprised me, as I hadn't known that was even possible! Lol The price for all that was very reasonable, in my opinion, and if -- when, really -- I have that or any other tire-related issue, I will absolutely call Royal Tire Service again! Many thanks, gentlemen!

Affordable and very professional. Staff was very friendly and helpful and we're able to find two…read moregood used tires for my truck. I would highly recommend. And the fact they are open 7 days a week is a plus.

If you need tires, by all means go see Terry. I have been…read morearound the auto industry long enough to know a great place when I go there. Fast courteous service and quality. You can't beat the prices either. Get your tires at Terrys!!!!

From the owner: Terry's Discount Tire & Auto Service, Inc Provides Roadside Tire Service, Tire Disposal, Tire…read moreInstallation, Tire Rotation, Wheel Balancing And Farm Service Calls To The Dundee, FL Area.

I took my 2013 Chevy Malibu LS to Tire Barn in Lake Wales for a routine full synthetic oil change…read more After leaving the shop, my car immediately started making a loud "turbo" or whooshing sound, the RPMs began dropping while driving, and the vehicle eventually stalled. I returned to the shop, and I was told that the technician had forgotten to reconnect part of the air intake system. Once they fixed it, the car ran normally again. While I appreciate that they corrected the mistake, this should never have happened in the first place. The invoice shows that a complimentary inspection was performed, but a disconnected air intake should have been caught before the vehicle was returned to me. This was more than just an inconvenience it could have caused an accident if the vehicle had stalled in traffic or at a busy intersection. I expect better quality control and a proper final inspection before customers are sent back on the road.

When I stopped by unannounced because a tire kept losing air, the young man stopped what he was…read moredoing and attended to my need, making necessary contact with his supervisor, after which the supervisor, and others involved themselves to help me. All were courteous, friendly, and solved my problem. This, although I bought my tires from another dealer. Guess you know where I'll buy my next tires and who I highly recommend: yep, Tire Barn in Lake Wales . Thank you, Tire Barn . Jo

They need to stop lying to people about their cars. My car could have been fixed but I was told it…read morewas beyond repair. The mechanic who told me it was unfixable should be fired because his wife is currently driving my car. I would have gladly fixed my car because I can't afford payments and my insurance went up dramatically. The month prior my rent was increased $200, now I currently overwhelmed by payments. I am single and live by myself. I guess these people make their money any way they can get it. I've contacted the BBB but they got no response from Tito's Tire. I took my new (used) car in to get checked and there was no fluids in the coolant, it also has an oil leak. I guess ethics and morals go right down the tube when you're "trying" to run a business. I had to use my rent money to put down on the new car which has kept me behind every month and I do worry about eviction. They really need to learn how there actions affect people. I did go to a business and explained what they've done and they thought it was disgustingly and said they would gladly put the word out to not use their business. I thought these people were really looking out for me but be careful behind those smiles are evil people.

From the owner: At Tito's Tire Shop, we proudly maintain a 100% honesty policy, giving you with a peace of mind…read morethat we will offer and provide the service that is needed for your vehicle without risking unnecessary cost. We specialize in used and new tire services but also provide our clients with the following auto services; A/C, Brakes, Front End, Rear End, Tune Up, All Wheel Alignments, Oil/Filter change, battery services, semi-truck tires, and other mechanic services.

IT IS THE BEST PLACE TO GO ! we had trouble with our car and just took it there they are very smart…read moreand checked all 4 tires we had to get 1 new tire and the rest were reinstalled correctly as they were incorrect they were kind professional and polite , didn't even charge us that much you can see they put every effort in what they do and enjoy their job it's a huge thumbs up ! will definitely go back in the future and recommend them to anyone ! Thank you guys so very much for everything we are now safe on the road again ! God Bless !

Tried to have them mount four tires on. I asked for a price…read moreI was told ($350). When I started to question the price ( this isn't my first time having new tires mounted) I was told that the (tire lube) was expensive. I couldn't help but start laughing. The owners son then warned me that I wouldn't find cheaper prices anywhere else. The lack of respect and poor ethical business practices was starting to show. Needless to say drove south on 27 found *****PATTON TIRE***. UNBELIEVABLE $25 A TIRE MOUNTED AND BALANCED...... Response from the owner 4 hours ago: Nobody would install 37x12.50R22LT on a dually truck for $25! Besides, nobody mentioned anything about the tire lube. We don't charge people for tire lube. It's about the LABOR, not the tires. If you find "cheap" tires online, it does not mean it's cheap to mount them. Those tires would break anybody's back to just roll them out of the bed of your truck, let alone mounting them. It takes 2 people to work on each single tire. Our prices are fair, but we can't work on a dually truck for $25. My response: Things couldn't be more evident that you're are an opportunist and scammer. I don't own a dually but based on you're reply HE must have been smart enough to not use you're piss poor service. You saw my young face and thought to yourself "got one". Ali be the same man here you were when you looked me in my eye and said "the tire lube is very expensive".... "You won't find anyone else cheaper" I understand that you want to divert the conversation to a different issue but you never saw the tires that were brought to change, so what are you talking about cheap tires and labor get it together bud