I brought my wife's boots and a pair of loafers that I haven't worn in ages. Roger repaired and…read morerefinished both shoes to a condition that was like new. Very happy with his work. The cost was around $80/shoe -- so $160 total for me. But, in effect, these are new shoes again. So, it is cheaper than rebuying a shoe (if it's a costly dress shoe or boot). This is definitely an old-school business. Cash upfront and the shop looks/feels as one would expect -- shoes, equipment, smell of varnish. It's kind of nice to see in a world where everything seems to be disposable. Give him some business if you have the need to rejuvenate some shoes, belts, luggage, etc.

Fast thorough professional work. He's got a sense of humor much like my own do we communicated…read morewell. I will go back.

If you've got a nice pair of leather shoes or boots take them here. I've used them in the past with…read moregreat results for a reasonable price. I like them so much that even though I'm miles away out of town from them I'll drive the 19 miles for their great service. Yes I highly recommend this cobbler!

I was pretty impressed, they shined my Cole Haan Oxford blood reds pretty good. I understand some…read morehave had concerns, but I didn't have a terrible experience.

Ok well my wife dropped off some boots for new soles. We were told it would be a few weeks and…read moresomeone would call when ready. No one called for five weeks. We are almost an hour away and I was in town on business so I stopped by. Was told they had tried to call several times. Bull hockey!! Boots were in great condition and really looked new. Was a little pricey but still happy with the results.

I want to commend the staff member who assisted me. She is incredibly knowledgeable and…read moreconsistently goes above and beyond to ensure I find exactly what I need. I am very happy with my recent boot purchase and the overall experience.

Wouldn't let me exchange my boots i ordered online. however on the website it says that that all…read moreonline returns and exchanges can be done online or in person. when I mentioned this I was told that the people who make the website "just don't know" all the details" I could barely get a word out when I tried to explain my situation that I just wanted a different style of boot. very disappointing after driving over an hour to do return.

one of very few old-world cobblers left. I'd trust him to…read morefix any leather garment! Friendly, competent service.

I really enjoyed my first visit to City Shoe Shop in Maryville (Jan 2023). There I met the third…read moregeneration owner Jim and found we had much in common. I brought Jim a pair of sneakers made by SAS (San Antonio Shoemakers) with a broken eyelet. SAS provided me the new eyelet set and Jim did a wonderful job of installing the new eyelet. It's worth a bit more to buy American and well worth $11.00 for Jim's service. Thanks Jim, they are like new!