Easy drop off and pickup. Quality work. The owner is direct and not conversational, but he does a…read moregood quality job and was timely. I will definitely continue to use this business for my alterations!

The nicest people work here. My family and I have been coming here for many years. Santos and his…read moreteam are helpful, kind and accommodating. The quality of work is incredible and pricing is more than reasonable. I was referred to them many years ago by world renowned custom suit makers at John H. Daniel. What I like about this place is it's always busy. In my experience that has always been a good sign, of a healthy business. I can confirm that this is the place to go if you're looking for quality work. My family and I drive over an hour from Gatlinburg to see Santos and his team and I've referred many people here over the years and every one of them will tell you - this is the best place with the best people.

I would highly recommend Northshore for tailoring. I brought in a suit jacket, and they had a…read morereally quick turnaround time, along with very helpful recommendations. The owner clearly cares about what she does and takes a lot of pride in her work. It was a little on the expensive side, but well worth it for the quality and expertise.

Fast, professional, and well priced tailoring on my suit. They wanted it perfect, asking for…read morefeedback and offered recommendations on fit.

Great service and excellent work. Their prices are very reasonable and they are easy to work with…read more Have had them alter my husband's dress slacks and jackets and they did a great job.

I had a workout jacket with a stuck zipper and a small tear in the arm, the shop is next to my…read moredentist so I thought I'd drop it off for repair. The gentleman not only fixed the zipper, wasn't stuck for him, he stitched the hole right then while I waited! I was out the door in two minutes! I couldn't be more pleased and will definitely return.

LESS THAN ZERO CUSTOMER SERVICE- Beautiful $550 Marchesa dress ruined, $80 to alter, and I'm out…read morealmost $700 - wife/seamstress altered from waist up when was only supposed to be taken in hip area and straps shortened. I write this review to hopefully prevent another customer service disaster like I had there today. If you don't have an issue, you won't know and good for you! The dress was not ready the day the husband promised on 7/25. He knew I wanted to pick up earlier since it's for a very important event. After several calls and attempts to pick up in the days after 7/25, the husband continued telling me that it wasn't ready, that they were working on a wedding dress. I'm sorry, but I don't really care about excuses. Anyway, we were finally able to pick up a week late. The waist up fit perfectly fine when I dropped off, and was NOT supposed to be altered. Now I cannot zip it up. Called to explain the issue and the husband giggles and tells me just come in and they'll see what they can do. Not considering or caring that I'm 1/2 hr away and my schedule is tight. I get there and they talk over each other the whole time making it very difficult to have any sort of conversation, but suffice it to say that they both kept denying that they altered the top of the dress. I saw what appeared to be chalk markings near the zipper and the sides, which is usually how they mark for altering, and pointed that out. They both responded louldy while the wife was wiping it off, denying they marked the dress. It was almost controlled chaos. I had just purchased the dress and brought to them with no markings. THEY THEN TOLD ME I MUST HAVE GAINED WEIGHT. I did not, as proven by the fact that the hip area where wife altered the dress fit perfectly, which they kept telling me. How could that be if I gained weight? It couldn't. I was obviously upset, asking them what they were going to do about it. The man told me that they could take it out on top, but that would be another alteration, ie I would need to pay for that which was ridiculous, like the whole experience. But the wife then told me there was no way to take it out.They continued talking at me, both at the same time, and the husband was laughing and smiling. It was a nightmare, they did nothing for me except lie to me and ruin my dress, cause me a lot of stress and financial distress. I am out a lot of money and need to go find another dress in two days and spend more money. If you have had a similar issue at this business, please contact me.

They said it would take 6 days for them to hem my jeans. I came on the 6th day and they said that…read morethey weren't ready and I had to come back the next day. They told me that the jeans might be ready that night and they don't do "by time" pickups - that's literally not what a deadline means

Fast and excellent work. And very reasonably priced. So glad to find a great local tailor.read more

I left getting my bridesmaids dress altered until the very last minute- she had it done perfectly,…read morewithin two days! I will be back if I need anything in the future!

Hems for jeans. Expert service they look like brand new! You would never know they were alteredread more

Awesome service! Great Tailor. Excellent Pricing and again stellar Customer Service! BHread more

Great family-run service! They were able to quickly clean a dress and coat for me, as well as…read morepreserve my wedding dress.

A BIG 5 STAR review! I'm new to the area moved from Texas. Left my clothes off shortly after the…read moreawful storm & they were ready w/i 24 hours. But I live in Andersonville & was not able to make it so I went the following day (Wednesday). I showed up about 8 minutes after they closed. I decided to call number posted in their window explained the situation to the woman that answered. WOW!!! She said, they would be Happy to come BACK, they just needed 25 minutes as they were almost home & she would send her husband. And lo' & behold. Not only did the gentleman show up but because I had to go back 2ce. He gave me a discount. I can't express how Grateful I am for this Kind and Selfless Act! And I must not forget the "Amazing job," done on the Dry Cleaning of All my Clothing. They are Worth every dollar!

absolutely saved my day by fixing my graduation dress!! they provided me with so much reassurance…read moreand in such a timely matter, & free of charge. I could not recommend them enough. the kindest people ever, and I will continue to trust them with all of my needs!

Dropped off 2 suits, 2 ties. Spots in ties. Service completed earlier than planned! All spots…read moregone! Very happy with service.