I've sadly had to go multiple times but always grateful for the staff especially my most recent…read morevisit. My MA alissa was awesome very friendly, kind, and professional she deserves a raise fir her time there

From the owner: Need an emergency room in San Antonio? Stop by Complete Care Nacogdoches Rd. This ER in 78247…read moreprovides all the services that you might expect to find at an urgent care in San Antonio or a hospital near you, but with all the advantages of a full-fledged emergency room near you. With treatments offered for a range of issues, including injuries, illnesses, pediatric emergency care, trauma care, worker's compensation, on-site lab equipment, and imaging services, you will not find any 24-hour ER near you that can provide more. We proudly We treat patients of any background or age. The next time you need emergency care in San Antonio, come visit our ER!

Horrible experience, went in for bleeding in my mouth, they offered a solution by dipping gauze in…read moreliquid and having me clench, we did that for about 20-30 minutes, then rather than confirm my clot sealed and monitor my bleeding they gave me another gauze and said I could go home, once I arrived home and waited and took out the gauze the bleeding came back rapidly and I called back asking for help and they told me to do the same thing, after I called back AGAIN, they told me they couldn't help me and to go to another hospital, not only did I not receive treatment I was robbed of $80 dollars and told to go somewhere across town while the city was flooding, worst experience I've ever had with a healthcare facility and recommend anyone not to trust them. At least if you couldn't provide treatment don't rob me of my money.

My Physician, Dr Alyson Kracke was so nice and caring. She listened to all of my worries while also…read morerespecting my boundaries and my fears. I was very anxious and nervous about this er visit, but the physician made it easy and calming.

I went to the hospital on Wednesday morning for a total shoulder replacement. Everything about the…read morehospital was wonderful. Every member of the staff that I came in contact with was kind, attentive, and caring. My room was very nice. It was quiet and comfortable and allowed me to get a good rest for the first night after surgery. The food service was very good. I can't think of one negative thing to say about this hospital. I am surprised by some of the comments I have read. I noticed that some of the staff were wearing T-shirts that indicated that it was voted the number one hospital in San Antonio. I can certainly understand why!

I was in San Antonio visiting this hospital because I had a nephew that was having major surgery…read more My experience was a good one from the beginning to the end. We were greeted by Jacob with a big smile and a very friendly hello! He was very customer focused, very kind and answered all of our questions. Thanks for an awesome Jacob! I would definitely visit this hospital again and definitely refer family and friends

The care is excellent and the doctors on staff are very helpful and informative, they also make…read moresure to check every possible reason for why you're there, the facility is clean, new, and has lots of equipment, the only issue is the person who does their IVs every time I go here and get an IV the guy butchers my veins and I'm always bruised afterwards, I know this isn't normal because I've had multiple blood draws all my life, just be cautious of getting an IV here.

I brought my mother in, she was septic. The doctors and nurses were very attentive and considerate…read more They acted quickly and very well may have saved my mother's life.

I was taking the best care of, I had a really bad boo boo on my foot, And being diabetic, you have…read moreto be extra careful when you have a wound on your foot. Every single person there was so very kind and very hands on in my care. From now on, this will be my first go to place, Thank you, everyone epicentic, for taking such excellent care of me, Amen

Memorial Day weekend. 1st we were seen right away. Like…read morewalked into the waiting room and were scene by the intake nurse.... 2nd got a room right away. 3rd doctor was in our room with in 20 minutes. And he was absolutely on point, kind, and quick to help. Wow Absolutely great experience - given the circumstances. 4 stars because it's still a hospital and they gross me out.

My mom was having terrible back pain so we went here for ER visit #3 in just one week. We had gone…read moreto a neighborhood Baptist the first two times so I wanted to try this hospital instead. Neighborhood Baptist seems to employ once retired doctors which has been fine the previous visits my mom had but this time we needed a different approach to her issue so I'm glad we went here. This ER is staffed with either medical school doctors or doctors fresh from graduation. We were helped by a very nice doctor named Dr. Smith who ordered a new CT scan. The previous scan could not on point the exact reason for the lower back pain. This time, when the Hospital radiologists reviewed the scan, they saw she had T1 and T2 compression fractures on her spine which gave the direct cause of her pain. They prescribed muscle relaxers and Lidocaine patches. It helped bridge my mom's move to hospice much better than the previous visits. She ended up needing a stronger pain intervention but I'm so grateful they gave us the diagnosis that explained the pain. Methodist Hospital offers free valet in the weekdays which I suggest you use because the parking lot was packed and finding a spot would have been an extra stress I did not need at the time.

Came to get a scan done but wasn't quite sure where to go? My text reminders, emails, Dr's office's…read morecorrespondence & even the Medical Assistant from the 5th floor I had first gone to didn't know where to direct me. She said go down to Admissions to ask them?? I proceeded to the 1st floor & was directed just a few feet away where I checked in. I had a QR code that was texted to me which the MA scanned. I used a hand-held E-Pad to answer some questions, sign consent forms & within 5 min. completed the forms & even paid on the E-pad. Shortly thereafter, another MA verified my info & gave me a hospital wristband which had my name & info. Within probably another minute, a technician named Nicole took me in the scanning lobby area, had me verify & sign more consent forms & took me in. The whole scanning procedure took maybe 6 minutes & I was pleasantly surprised & very comfortable! The machine they used was only 2 years old & was faster. I didn't even have to remove my clothes nor shoes!! High tech & so efficient these days!

My mother had a great staff nurses, Christina , Melissa ,Becky and their CNA's Makayla and melissa…read more All were very informative and caring of my mother after her surgery and overnight stay. Thank you Northeast Baptist hospital jointclub staff.

To the Incredible Hospital Staff of Northeast Baptist Hospital,…read moreAs I reflect on my hospital stay from May 6 through May 19, I am filled with immense gratitude for the extraordinary care I received during one of the most challenging times of my life. Being admitted with severe anemia was frightening and overwhelming. Yet from the moment I arrived, every member of your team treated me not only as a patient, but as a person. Your kindness, compassion, patience, professionalism, and genuine concern made all the difference in my recovery. There are simply not enough words to express how thankful I am for the care you provided. Each day, I was met with friendly smiles, encouraging words, and unwavering support. Whether administering treatments, drawing blood or taking vital signs, answering questions, providing comfort, delivering meals, cleaning my room, or simply checking in to see how I was doing, every act of kindness mattered. What could have been a long and difficult hospital stay became an experience filled with warmth, dignity, and hope. There were many moments when it felt less like I was staying in a hospital and more like I was being cared for by family. That feeling is something I will never forget. I would like to personally recognize the remarkable individuals who made such a difference during my stay: Emergency Department Staff/Hospitalist/Specialist: * Genevieve - ER Nurse * Dr. Feng - Hospitalist * Dr. Alluri - Hemotologist Charge Nurses/Nursing Staff: * Liezl [Neurosciences] * Paula [Neurosciences] * Deanna [Neuroscience] * Courtney [Neuroscience] * Vivian [Oncology] * Shanee [Oncology] * Liz [Oncology] * Joey [Oncology] * Brenda [Oncology] * Selina [Oncology] * Rebecca [Oncology] * Ruben [Oncology] * Buddy [Oncology] * Liza [Oncology] Nursing Assistants / Patient Care Technicians: * Natalie [Neuroscience] * Tera [Neuroscience] * Ubaldo [Oncology] * Amy [Oncology] * Terry [Oncology] * Becky [Oncology] * Grace [Oncology] Culinary / Dietary Department: * Chris * Norma Housekeeping Department: * Linda [Oncology] Phlebotomists: * Cam [Neuroscience] * Brisa [Oncology] To every doctor, nurse, nursing assistant, charge nurse, technician, therapist, housekeeper, dietary team member, volunteer, and support staff member who crossed my path during those two weeks, thank you. You are true lifesavers. Your dedication, compassion, and commitment to caring for others are nothing short of remarkable. Because of your efforts, I felt safe, supported, respected, and cared for every single day. Please know that your hard work does not go unnoticed. The impact you have on patients and their families extends far beyond hospital walls, and I will carry my appreciation for each of you for the rest of my life. Thank you for helping me heal, for lifting my spirits, and for reminding me of the incredible difference that caring people can make. With deepest gratitude and appreciation, Robert Montgomery

I had one of the scariest medical moments of my life after two wasp stings triggered a severe…read moreallergic reaction. I was covered in hives, itching everywhere, and struggling to breathe. Fossil Creek Complete Care took me in immediately and treated me with a level of compassion and professionalism I'll never forget. Valerie made me feel safe the moment I walked in. Joel and Pauline were incredibly kind and attentive. And Dr. Lippstone not only treated me quickly and effectively -- he called me two days later just to make sure I was okay. Then a handwritten card arrived in the mail with notes and signatures from the whole team. In a moment when I was frightened and vulnerable, they showed me genuine care. I can't thank them enough.

Had an exceptional experience here ( injury withstanding) !!…read more The night before my visit I tripped over a shoe and heard a crack! Hoped it was nothing - but knew it probably was - so after a restless night headed here at 6am!! From the moment we entered and the person at the front desk explained all the paperwork, charges and process - to the care I received - and in less than one hour I had received x-rays, an unfortunate but expected diagnoses of a broken foot and left with crutches, a boot and a care plan ! It was fast, excellent care and turned an unfortunate injury into an easy experience ! Would not hesitate to come here again should we need urgent care!

Been having knee issues. Got bad enough to see doc but could not get an appointment. Called…read moreNextCare and was able to make an appointment same day. Nice facility and friendly staff. The nurse and Nurse Practitioner were both very skilled with excellent bedside manner. A little out of my way but worth the drive the next time I need help! Thanks to my wife for validating that they take out insurance before we reached out. Receptionist did the same verification which was helpful and thorough.

I'd been feeling bad the past couple of days; also stuck at home with a sick child.   She tested…read morepositive for strep and with how bad I felt, I decided to get checked out.  I was having horrible chest pain that worsened when I coughed (which I was doing constantly) and also producing a lot of phlegm, sneezing, and really bad body aches.  The MD I saw was very nonchalant about my symptoms and said "it's probably just allergies".  Mind you, I've dealt with allergies my whole life and take allergy meds in the morning and night, in addition to two nasal sprays twice a day, and an inhaler.   He also never even checked my mouth or ears or suggested running any tests.  He quickly listened to my lungs but that was it.    I had originally called my doctors office but since I was having chest pain they advised to go to urgent care in case a chest xray was needed.   However, my doctors office did call me the next day to check in on me and see how I was doing.  That's the level of care that NextCare should strive for.   This was my third visit to this location but after this encounter I may look elsewhere. *my previous two visits went well*

I've been here a number of times in the past 5 years and always had an amazing experience. I can…read moreget an appointment on line, register on line, spend little time in the waiting room, and always receive top notch care. I love this place.

I started going to this urgent care center because they are near my house. I now go because it is a…read moresuch a great place to get caring and fast medical care. I have taken my son and my husband here, and they also were treated wonderfully and seen quickly. My recent visit was awesome. I made an appointment online and when I arrived the staff greeted me and after making my co-pay, I was immediately seen and my medical issue was addressed. I will definitely return if the need arises!!