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    Prestige Volkswagen

    2.2 (64 reviews)
    Closed 7:30 am - 6:00 pm
    Updated 1 month ago

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    Services - Prestige Volkswagen

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

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    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto loan

    Auto maintenance

    Oil changes

    Auto repairs

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Recommended Reviews - Prestige Volkswagen

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    Reviews With Photos

    Abrasive pad used during car wash
    Sonia R.

    I am just so dissatisfied with your service department/ and now your detailers or who ever does the car washes at your dealership. Every single time I have brought my vehicle in for any type of service at Prestige VW their has been an issue. When I drop my vehicle off, I expect my property to be respected. Your technicians don't know how to put a simple rubber ring, (on a VERY important filter (DSG fluid and filter change a $500+ service)) where transmission fluid is leaking everywhere. or they mess up my front sensor (error stated: front assist not available), and now you guys have added scratches and dints to the list. Mind you, I am someone who cleans their car by hand weekly and notices any imperfections on my car. After Prestige VW serviced my car today, (July 20th 2022) they had washed it. As soon as I pulled into my drive way, walking away from my car. I noticed a huge scratch/scuff mark in the shape of an "X". Upon further inspection, I noticed a ding on the hood (right on the body line of the hood.) and a scratch on the trunk of my car. Like I said, I wash my car weekly and know it's imperfections; the dent and "X" and small scratch on trunk was not part of that imperfection list. I know you guys take pictures with your iPad before a service so please refer to your original photos as marks/dent was not present when dropped off. Note: My boyfriend details cars; so he's doing most of the dirty work to get that "X" scuff out. Mainly, because, I don't want prestige VW touching my paint when they can not do a simple wash/dry. Sadly enough, the "X" you guys caused did penetrate the clear coat. Also, most people do not take abrasive pads to their vehicles and especially not to a customers. Their is plenty of other ways to get bird feces, lizard droppings, tree sap ect. off with out using an abrasive pad. On the other hand I can not explain the dent you guys have caused. Also, I know I'm not the only one in Brevard County having an issue with your dealership as a whole. From a simple google search you can read all of the 1 star reviews on almost every platform their is; and 90% of complaints are about your service department.. On a positive note, Jeffery has been amazing to me and honestly the only one in your entire dealership to actually make me feel like a valued customer. I appreciate all of his efforts greatly. 2019 Jetta GLI 35th anniversary. My very first time buying a brand new car and just gave me a horrible taste in my mouth. Bought brand new off showroom in 2019.

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    Great experience with Anthony purchasing my car! Knowledgable, friendly and efficient

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    Ask the Community - Prestige Volkswagen

    Review Highlights - Prestige Volkswagen

    I get free car washes and when they repaired my sunroof even after my warranty ran out they put me in a brand new Jetta as the repair took several days.

    Mentioned in 5 reviews

    Read more highlights

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    Toyota of Melbourne

    (226 reviews)

    I have officially liberated myself from the clutches of my 2014 Ford Focus!…read more For half a year, I played a high-stakes game of "dodge the dealership." I wanted a car; not for someone to text me "u up? want a car?" every twenty minutes. My criteria were simple: find a "Good, Honest, No-Pressure Salesman"--basically the Bigfoot of the automotive industry and find a car that not only I could afford but also met my needs. I wasn't going to settle. ​When I started browsing the website, the automated sirens began to wail. My phone was buzzing like a disturbed beehive with calls and texts. But I stood my ground. I made it clear: This is happening on MY terms. That's when I found Mr. Al Sikora. While other salesmen are looming like hungry vultures, Al was operating on a higher plane of human decency. He guided me through the entire process without a single ounce of that "constant hounding" that usually makes car buying feel like being chased by a relentless, suit-wearing grizzly bear. He respected the boundaries, he respected the timeline, and he respected the mission. I found a car on the website that was too good a deal to pass up while driving back from Virginia for Thanksgiving. Al met me the next morning to seal the deal. ​When it came time to cross the finish line and ink the deal however, Bryan Watkins stepped in to bring the heat and close the transaction. The transition was smoother than the suspension on my new ride. It was a tag-team performance that belongs in the Hall of Fame. ​ 110% Satisfaction, 0 Pressure, big smiles and a 2023 Corolla Cross that I can call my own. ​If you want to buy a car like a boss--on your schedule, with your dignity intact, and handled by absolute pros--go see Al and Bryan. They turned a dreaded chore into a victory lap.

    A car dealership is a car dealership for the most part. Toyota Melbourne had a large selection in…read morethe lot and were pretty nice and attentive. I went with my dad, so I was not the purchaser, but I did not get a vibe that they were pushing him to buy.

    Harbor City Auto Sales - Custom calendar

    Harbor City Auto Sales

    (20 reviews)

    This was our second purchase with Harbor City Auto, and it was an exceptional experience--just like…read morewhen we bought our 2016 Subaru Outback. We had the pleasure of working with Chris Oglesby for the first time, and he was friendly, helpful, and attentive throughout the entire process. This time around we purchased our Cadillac XT6 and once again worked with Jay Jeffers, who made the experience smooth, easy, and genuinely enjoyable. The Cadillac XT6 was exactly what we were hoping to find, and the whole process--from exploring options to driving off the lot--was relaxed and stress-free. I cannot say enough about this dealership, and I've been purchasing vehicles for a long time! Harbor City Auto continues to be a place we trust, and we're both thrilled with our new car and the excellent service Jay and Chris provided.

    I had an excellent car buying experience at Harbor City. I filled out their online inquiry and Jay…read moregot back to me immediately via the mode of communication I requested (text). Jay gave me the facts of the car I was interested in and went out of his way to send me pictures. I never felt pressured. They were able to pre approve me before I came in, so I had an idea of what I would qualify for. The price was fair and I'm happy I went to Harbor City. Jay and the staff were a pleasure to work with and I would recommend this dealer to anyone. I drove all the way from Sanford (near Orlando) because I felt I'd get better service- I was right and I'm glad I made the drive.

    Melbourne BMW - 2024 x3

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    (65 reviews)

    5/5 stars isn't enough for BMW of Melbourne! From the very beginning, Max my salesman, Joey the…read moremanager, and Ali in finance took incredible care of me during my second finance process. I went 100% Electric and got a new BMW iX Drive 60. They made everything smooth, stress-free, and honestly exciting. Then unfortunately, only a week after getting my car, I was involved in an accident and absolutely heartbroken. The team at BMW of Melbourne immediately stepped in and guided me through every step of the process with kindness, patience, and genuine care. Chris in service was amazing, and Angelina went above and beyond helping me with all of the tech features and questions. I have truly never experienced this level of customer service, compassion, and humor at a dealership before. They treated me like family during both the exciting moments and the stressful ones. I'm beyond grateful for this team and will absolutely continue being a loyal customer for years to come!

    Liars. Pathetic, tiny dealership that can't get any of the good models…read more You'll need to go to Orlando or Miami or better yet DALLAS to actually get a higher end model. Mara the internet sales lady will straight up lie to you and make guarantees to get you to make an appointment. Go ahead! Rearrange your day and schedule for this! Get excited that you're going to go in and build the car of your dreams. Watch as your efforts and dreams slowly dissolve into utter disappointment as they tell you - no. We don't have any allocations and don't see any to trade for. I've been told this TWICE on two different visits for two different high end models. Can't believe I fell for it the second time. I owned an i8 up until a few months ago. I serviced it with this location, and didn't have issues there. But when I went to sell it, I avoided this place like the plague. They're so low rent. I can't believe they have a penny to buy a car. They can't even get their names on a list to get one built! Poor things. Go somewhere else. Save your time. Or consider a better make.

    Nissan of Melbourne - Nicu

    Nissan of Melbourne

    (127 reviews)

    Thank you so much Jimmy Sanchez, he worked so hard for 5 hours to get me into a car!…read moreWithout lunch, no less!!! And to my surprise he got me into a New Nissan Versa 2019! I really appreciate all that Nissan of Melbourne did for me!! I highly recommended to anyone who is looking to get into a car! Thanks, Mary Heindl

    This review is for the Service/Maintenance Dept Let's start…read moreoff by saying I financed my car a YEAR AGO. Brand New not Pre-owned. 2024 Nissan Altima with now 22,000 miles I recently brought my vehicle in for service, which included an oil change and tire rotation. At that time, I was informed that my battery was in good condition. However, just a week later, my car failed to start. Following this issue, I had the battery tested twice at Auto Zone as well as by an independent individual, and each test indicated that the battery life was at approximately 25%. Despite this, the service team continues to maintain that the battery is "good" based on their initial assessment and has been unable to provide a clear explanation for why my vehicle will not start. When I inquired about replacing the battery, I was told that it would not be covered under warranty because the battery has not officially "failed" according to their criteria. Instead, I was offered a replacement at my own expense. This situation is concerning, as my vehicle is currently unreliable and poses a potential safety risk. I am disappointed that despite clear signs of battery deterioration, no resolution has been provided under warranty due to policy limitations. I would have expected a more thorough evaluation and a customer-focused approach to resolving the issue.

    Prestige Volkswagen - car_dealers - Updated June 2026

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