I must say for myself and any family having to make the tough decision to place your loved one in a…read morefacility because it became so overwhelming that it took a toll on your own physical and mental wellbeing then this is the place. I searched and visited many facilities prior to me choosing Mountain View Center. I visited them a couple times and was able to meet the Owner, Coordinators, the caretakers, the cook, all the helpers I just knew that they stood out far beyond any others I went to. First thing that stood out was how immaculate everything was and it smelled so fresh and clean. This was very important for me if my mom going to live here. They gave me a tour of facility and the living quarters where my mom would stay. She has her own bedroom whom she shares with a wonderful roommate. They were very careful about matching mom's roommate, so they carefully introduced my mom to a few ladies and we found the perfect one. My mom has been her for 3 years and she loves it. They even have a program where a bus picks up the residents that are able, to have fun filled days dancing, singing, doing crafts, then the bus brings them back. They are very involved with many onsite activities. They have lots of parties, holiday parties too, they bring in musicians/bands so they can dance and enjoy, bbqs, dress up..etc. I just had to share my experience with anyone looking for a place for mom or dad. Dementia again has impacted our family, my dear Auntie is suffering with this horrible disease now. I'm so grateful for Mountain View because I know my mom is, safe, well fed, well taken care of with bathing, clean clothes, clean room and bed. Thank you Mountain View

First and foremost I'd like to state that I was the former activities coordinator for this facility…read moreand loved my job ! I am not a disgruntled employee and won't be discredited by the owner of this facility. 1) This facility is an absolute death trap. You do not send your family member here to live and thrive you send them here to suffer andie. This facilities owner only cares about the financial bottom line and does not provide the care promised when you drop off your loved one 2) residents are routinely neglected and their personal hygiene is non existent ! They are not groomed daily, have their teeth brushed daily or bathed daily. Although they claim they are ! 3) the staff here has a true heart for the residents. They truly try to give the best care to them but when the owner and management does NOT provide the appropriate tools and necessities needed to provide the care expected even the best intentions fall short. 4) the building is old, dirty and unkempt. Mold, feces, bed bugs and trash riddles the floors of this facility. 5) the management and owner keep the truth from both authorities and families here. They give the run around for any question you might have of your loved ones and of any reports of negligence, abuse or violence in the facility. For further questions please refer to the police report files with the la county sheriffs department.

Unique Hospice has been wonderful from the moment I called them to the death of my mother and…read moreafter. Vanessa who answered the phone answered all my questions and got back to me in a timely fashion. She didn't miss a thing and once we were signed up I felt great relief knowing I had this company on board to walk me through this process. I called on a Monday, the nurse Amanda came to assess mom that afternoon and we had approval for services within an hour. By the next morning all sorts of equipment was delivered; it was amazing how quickly they worked. The next day Juliet the RN came and checked out mom. Both nurses were so kind and gentle with my mom. Juliet went over the transitioning signs and other information that was very helpful to me in knowing what to expect. She spent a lot of time with me, I never felt rushed; Juliet's care was genuine. Communication was top notch; I received text notifications every time Juliet was going to come by. Both Juliet and Joyce the social worker arrived within minutes of my mom transitioning and it was so comforting to have them here. I had interviewed other hospice companies in the past and while the people I met with were nice, they felt a bit fake. I did not feel this way about Unique Hospice. Their attention and care is real and very respectful. I highly recommend Unique Hospice to walk through this difficult time with you. Thank you Vanessa for your excellent immediate communication and support with questions that I had. Thank you Joyce for your attention and compassion and for talking me through this grieving process. Thank you Juliet for being here for me and my mom. I am thankful for you and your knowledge and kindness.

I have used a couple other hospice companies with other family members. Unique Hospice stands out…read morethe best from my first call to Vanessa made me feel very comfortable and I knew right away. I made the right decision from the first visit with Ness was absolutely wonderful when I saw her how she treated my loved one as family and the compassion she had for her Jen was awesome also. Joyce the social worker always checked in and made sure we were doing OK but also checked in with our loved one that was dying of cancer these women are a great team. They made my loved one feel very comfortable and felt like family. We were treated the same. I would highly recommend this company to anyone that's going through the tough time of losing a loved one

It's been 4 years since losing my mom to Alzheimer's. My mom was at Oak Park for just a little…read moreunder a year. In hindsight I'm glad that my family and I made the difficult decision to place her when we did and before she was in the later stages of ALZ. i will be eternally grateful to Oak Park Manor and their staff. It takes a special kind of person to do that for a living, day in and day out. The atmosphere at Oak Park is very much like a home setting making the transition easier for both the patient and the family members of the patient. Toward the end stages of the disease my mom was wearing other patients clothes, needed assistance with using the restroom which meant she sometimes soiled herself. She eventually stopped eating and speaking. Not because of anything Oak Park did or didnt do, it was due to the progression of the horrible disease eating away at her brain loosing the ability to function normally. One of the reasons that we selected Oak Park Manor it was listed on the dept of health website as an approved facility who accepts the assisted living waiver program. The program provides financial assistance to those who qualify. For more information, https://www.dhcs.ca.gov/services/ltc/Pages/AssistedLivingWaiver.aspx Before my mom was diagnosed with Alzheimer's I knew very little about the disease and it complexities let alone the morality rate. For more information on Alzheimer's and the 7 stages of it. https://www.alz.org/alzheimers-dementia/stages If there was anything that I learned from her experience was to share what I've learned with others who were up against making the decision to place their loved one in a facility like Oak Park. If I had to do it over again I would make the same decision.

If you really want your loved ones to pass away, this is a place to put them!! Caregivers leave the…read moreresidence in their feces for hours. That's how they end up getting bedsores and UTIs.!! Also, if they don't want to eat, they'll let them starve!! They ignore them when they need help and if they don't want to get in the shower, the rip off their clothes and force them to get in with cold water!! it stinks really bad in there. Caregivers are always on their phone.

Lousy company we had an appointment for today for orientation to discuss my needs, and the owner…read morehimself canceled the appointment without discussing it with us they said because they do not provide one day services, but they don't realize we needed it for multiple days not just one day. It was the owner of the company that canceled it. It was his name on the email. I do not recommend this company. They obviously don't care about people that need help. They don't even feel you need an explanation as to why they canceled this company deserves every bad review that they receive.

*NOTE: My updated review is solely for customer service, not the service itself…read more Some weeks after writing my review, I was contacted by both an employee from Oasis as well as the owner Cameron. Both expressed sincere apologies for the missed appointment and explained it was due to simple clerical error. While I have already engaged another in-home care service, it's clear to me that Oasis cares about their reputation and client experience. I appreciated their offers to make the situation right and wanted to reflect their sincere efforts in an updated review.

My grandmother was under the care of Calstro Hospice for just over a week and in that time frame…read moreeveryone was absolutely amazing. We had an amazing experience. As a RN myself it was the first time dealing with Hospice and seeing the ins/outs. They truly made sure we had all our needs met and made sure my grandmother was comfortable, they went above and beyond. Erika our social worker was absolutely so amazing! Peter the LVN was great! And also her shower aide Marisella was truly an angel. My grandma opened her eyes at the sound of her voice moments before she passed. It's those connections and that true love of what you do that makes a difference. I saw that with this entire team. Our family thanks you!

I cannot think this company enough. From the time my mother needed hospice until she passed.They…read morewere there for me every step of the way.Honestly, it was amazing.The quality of nursing I got from them. I will be so grateful the rest of my life.

We appreciated everything they did for us during this difficult time. The nurses made sure we…read moreunderstood everything that was happening. They not only took care of our loved one, but also ensured that my husband and I were supported as well. Their kindness was greatly appreciated.

Absolutely‼ care was wonderful & staff was professional, kind & responsive. My ( Soul ) sister of…read moreover 40 years was on hospice for 18 months. I can't say enough about this hospice!!! Ex

I want to thank the staff of All Saints Hospice they we're incredible and loving and understand…read morewith my mom and the family. I don't know what we would have done with out there help. They would take my call all hours of the day and night. Also thanks to Dr. Wilbert Tsai in Pomona he is the doctor that works with the Hospice he even came to see my mom the first day she was placed on hospice and when the staff tried to get a hold of him he always responded no matter the time. My mom passed away on March29, 2020 but I am thankful that we had them on our side

This review is much past due but well deserved, better late than never. My mom was on hospice for…read more(8) months with All Saints. I was her full time care giver, and without the help of All Saints, I would have lost my mind and not have made it through such a hard time. My Mother was very well taken care of. Several times a week Gloria would come and bathe her. My Mom enjoyed that time getting "pampered" and was always all smiles. As she slowly began to succumb to her Alzheimer's, the support of All Saints, especially Janelle her nurse (who always made her laugh) and Jean her social worker, were imperative to both my Mom and I. I didn't realize how much I would need their help in just listening and their understanding in my fears and sadness. They were always available to answer any and all questions. The morning of December 5th, 2018, I knew my Mom was passing. I called Janelle crying and hysterical, she came over right away. Her calm demeanor and kind words helped me process and prepare to say good-bye. After my beautiful Mother passed, I was offered so much support in the ways of phone calls and visits from Marissa and their Chaplin Patricia. Janelle came to my Mom's funeral and to this day has checked in on me. Of course I have my husband and our family to lean on, but you don't realize how much you rely on the support in the people of hospice. I am grateful my Mom had such good care in her final days. I am grateful I had such good care as well.... Thank you All Saints.

Pro Angel's hospice care team have been the most amazing, caring, wonderful and professional…read morepeople we have ever had the privilege to work with. They gave us the gift of peace, and time as they were always available for our every need and always went beyond our expectations. Our loved one as well as our family have been supported, loved and well cared for by every member of the Pro Angels care team. Each and every Pro Angel has been a true blessing to us and we thank each one of you for you time, talents, care and love. Thank you, Phil and Donna

From the owner: Unlike traditional hospice organizations, Pro Angels is led by nurses, not businessmen. This allows…read moreus to focus entirely on the well-being of our patients, prioritizing care over profit. Our commitment to patient-centered care means we advocate for hospice nursing, ensuring that every individual is treated with empathy, respect, and professional expertise.