My father suffered a severe stroke that left him unable to walk and greatly affected his memory …read more The team at PVCC provided excellent care for 6 months. My father is now able to walk again with the therapy that was provided. During all my visits , phone calls , emails and multiple meetings to aide my father the entire team proved themselves kind, professional and very patient towards my dad and my family. Thank you again Itzel

My family had a very difficult experience with Pomona Vista Rehabilitation Center. My mother was…read moreplaced there following hospitalization and required very specific medical care, including strict dietary restrictions related to a feeding tube and recent surgery. Unfortunately, there were serious communication and care concerns during her stay. Despite repeated efforts to inform staff about her medical restrictions, she was given food that she was not supposed to have. This led to complications, including her feeding tube becoming dislodged and requiring an emergency hospital visit. Even after the hospital provided updated instructions, it felt like important information was still not being clearly documented or followed. In addition to the medical concerns, it was very difficult to get timely responses from staff, and we often felt that our concerns were not taken seriously. This created a great deal of stress and worry for our family during an already challenging time. We ultimately requested a transfer to another facility closer to home so we could better advocate for her care. I strongly encourage families to stay very involved, ask detailed questions, and closely monitor care plans if their loved one is placed here. I am sharing this experience so that other families can be informed and prepared.

Country oaks care center is an amazing convalescent facility. My son has been in 13 facilities and…read morecountry oaks is the best

In 2017 I developed an infection in my lower spine and I couldn't walk and I was in horrible pain,…read moreI spent 10 days in pomona valley Hospital, then I was in Country Oaks Care Center for 6 weeks, they treated me very well there, when I left there after 6 weeks I was walking again, they are very professional and pleasant, I would recommend them any day, Thank you Country Oaks Care Center for taking good care of me, God bless you all.

My clinical experience at this site was both educational and rewarding. As an LVN student, I had…read morethe opportunity to apply the skills and knowledge I learned in the classroom to real patient care situations. The staff was welcoming, supportive, and willing to answer questions, which helped create a positive learning environment. Throughout my clinical rotation, I observed and participated in various nursing responsibilities, including patient assessments, vital signs, medication administration, documentation, and communication with the healthcare team. The nurses and instructors encouraged critical thinking and professionalism while emphasizing patient safety and quality care. One of the most valuable aspects of this clinical site was the opportunity to interact with patients from diverse backgrounds and health conditions. These experiences helped strengthen my clinical skills, communication abilities, and confidence as a future nurse. Overall, I am grateful for the knowledge, guidance, and hands-on experience I gained during my time at this clinical site. It has contributed significantly to my growth as an LVN student and has reinforced my passion for providing compassionate and effective patient care.

My experience at Park Ave has been amazing. I have been here for two clinical terms and have felt…read morewelcomed by the staff. I have learned so much about patient care and have witnessed the great care shown to the patients by the staff.

My niece has been a client at this facility for about 60 days. I find this home for her very…read morecomforting. When I visit I find her neat and well cared for. This is extremely important to me! At other facilities we did not find this care. The owner is very hands-on and very professional, as well as all the staff he has hired. I find everyone in great moods and very helpful and knowledgeable. I would highly recommend this home for a loved one to be cared for. Personally I have worked in facilities and I find this a wonderful place for my niece whom love dearly!

I can't tell you how much we appreciate this facility. We are ever so grateful. They are a team of…read moremedical professionals that are a family within themselves & they make their patients & their families feel like family as well. They truly have their heart in their job, without sacrificing true professionalism. Our son was never once given up on & because of them, & God, he WILL thrive. We live 3,000 miles away & visit often but when we're gone from our son we never have to worry. LOVE THEM.

My mom spent about 2 months at CMCC. This facility is filled with caring cnas and lvns at nursing…read morestation 2. They have worked here for a long time and know what they are doing. The RN evaluator is also caring, friendly and very capable. If family is involved and communicates they are willing to work with you for the care of the patient. The housekeeping staff is friendly and kind and always want to help. My mom needed doctor appointments and transportation and this was all arranged by the hardworking social worker. She handles the care meetings and coordinates care as if she was a case manager. She handles the hair salon and even additional nursing attention as needed. She walks around and checks in on patients. At discharge she handled all the needed items for home care and worked hard to advocate for my mom. Admission staff was awesome. They were very welcoming and made sure she had coverage with her insurance. They are great to work with. The doctor that oversees the facility was not easy to communicate to in part due to her availability. She is a full time doctor seeing patients in her office during the day. She made an effort to call back after hours but my own schedule also got in the way. It would be best if the doc attended the care meetings upon admission so goals and care can be discussed clearly. It was difficult to pinpoint care plans. Staff would send message to doc that family want to discuss care and it was hard to receive info back quickly or at all. Maybe if the doc was present at limited but fixed hours on site it would help. PT/OT was good and made an honest and persistent effort to assist recovery. It helps if family is involved and asks questions regularly. My mom was independent prior to her medical issue so the goal was set to return her as close to that as possible. You have to make it known to them where she was before very clearly. Otherwise she may be released too early and becomes a fall risk. The food staff is very nice and concerned. They made an effort to give her Greek yogurt often for her digestion. The food is otherwise not very tasty or presentable and comes from the main facility. I'm sure the quality in Claremjnt Manor assisted living is better than in the rehab unit. My mom ate mostly in her room and so could not ask for extra items from the kitchen as those in the dining room. The dining room was filled with behabing persons that need assistance eating and this was hard to see for her to see while eating. She is a social person otherwise. I would definitely recommend this facility. They have helped her recover through 4 events in the past year and a half. No place is perfect but Claremont manor care center does a great job. They want to help and truly care. We are lucky to have them in Claremont.

I would like to thank the entire team at Claremont Manor Care Center for the care they provided my…read moremom while she was there nearly 2 years. It gives me comfort knowing that she was well cared for and loved by many of the staff members that provided care to her.

Positive, ethical, and integral psychiatric nursing care! The staff and residents are the life and…read moreheart of this facility! I trust them with the care of my family member beyond measure! They are amazing!

DO NOT TRUST THIS FACILITY WITH YOUR LOVED ONE. If your…read moreloved one needs professional medical care after a hospital stay, please think very carefully before choosing this facility. While the building looks nice and the rooms are private, that is where the positives end. In our experience, the medical oversight was deeply concerning. The physician refused to adjust treatment plans despite clear and ongoing signs of decline. Even as our loved one showed both objective and obvious symptoms worsening over time, no meaningful changes were made. There appeared to be a lack of proper assessments, and when serious issues were identified -- primarily because family members insisted on testing -- there was little urgency or corrective action. Staff did not consistently follow orders and did not seem to recognize signs of medical decline. Concerns raised by family were often minimized. For three days we requested that our loved one be transferred to the ER due to significant changes in mental status and severe migraine symptoms. The physician refused. When EMS was finally called, emergency personnel immediately recognized the seriousness of her condition. We had to sign a waiver to transfer her to a hospital 20 minutes away because she was considered unstable -- yet staff at the facility continued to say she was "fine." Within days of transfer, her condition deteriorated to the point where she could not speak or swallow and became nearly unresponsive. We were preparing funeral arrangements. She later described experiencing severe hallucinations and believing she was in hell. It was profoundly traumatic for her and our entire family. We also discovered she was not receiving the correct dosage of a critical medication that had been ordered by her previous facility. This likely contributed significantly to her decline. Had we left her there even one more day, we firmly believe she would not have survived. Our loved one had none of these issues prior to admission to this facility, and since receiving proper hospital care and being restored to her previous treatment plan, these issues have resolved. We will be filing formal complaints with the appropriate medical and licensing boards. In our opinion, this facility is not equipped to safely manage medically complex post-acute patients. If your loved one only needs stable rehabilitation, it may be adequate. But if they require close medical monitoring, I strongly urge you to consider other options. Our family went through an avoidable nightmare. Please advocate aggressively for your loved ones.

Stop allowing students and employees to park in your parking lot in all of the front spots,…read moreincluding handicap spots & not using a handicap placard (after coming here for a while, you start to learn who's car is who's). When we come to visit my family member, I'm often unable to find any parking, including any handicap spots (I have a placard, and the cars in these spots never have one displayed). I see employees and students lingering in their cars in the parking lots. They should be in the overflow lot across the street. Today I was unable to visit my family member, because the parking lot was completely full of students and employees. To add: the receptionist is often not present, and technically anyone can make their way into this place & go anywhere they want, making it seem unsafe for our elderly family members who reside here. Do better

All though its not the best looking facility. I think the care and treatment my dad got while he…read morewas there was great. The caregivers treated him very well and like family. The only negative thing would be is the laundry. My dad would not get all his clothes back (id by his name and room #) and so we had to continuously replace them. Other then that I think it was good. So sad to see my dad leave from there... :(

****DO NOT HAVE YOUR LOVED ONES SENT HERE UNDER ANY CIRCUMSTANCES WHATSOEVER***…read more ***ON MEDICARE'S WEBSITE, THIS PLACE IS RATED A 1 AND RED FLAGGED IN THEIR SYSTEM*** We are suing this place with an attorney so I'm not sure how much I can say. My elderly family member was admitted here short-term. Within the first 18 hours alone, we experienced multiple alarming issues including missed medications, repeated unanswered call lights, transportation failures, unsanitary conditions, etc. SOME issues during the stay were: - My family member repeatedly sat in feces for extended periods waiting for assistance after pressing the call light that resulted in skin rash. (Unanswered call lights were a HUGE issue at this place). - There were flies in my family member's room, they gave my family member half cooked meat (pink inside [NOT STEAK]), & there's strong foul odors throughout the facility. - Dialysis transportation coordination was HORRIBLE to the point where family member almost missed the dialysis appointment twice because they did not coordinate the rides properly at all. I have no idea how this place is still open & running. I've informed Kaiser that they should take this place off of their list. Weeks after my family member was discharged from this place, I spoke with a different social worker and this social worker informed me that "Many families have complained about that facility." YOU HAVE BEEN WARNED.

Erica was amazing from the start. While my FIL decided to leave, the staff were great. Every single…read moreone. They had him up taking steps post back surgery. The facilities are very clean. We had no issues at all. Would highly recommend them for skilled nursing.

I went to visit my family member with my wife. but lady at front desk was not friendly we went in…read morethe morning. she did not greet us or help how to check in. she did not look happy. my wife eventually figured out on machine.

I absolutely can't say enough good things about ICH!! My 96 y/o mom was there for almost 5 weeks…read more While our family was genuinely happy with the care she received from the entire staff, it was as the PT and OT department that we will be eternally grateful to. Nick, Brent, Tim (PTs) and Dave (OT) were EXCEPTIONAL. They were kind, compassionate, and truly caring. Their professionalism was above and beyond. They worked daily to help her regain her strength and mobility. Even when my mom was out of the therapy sessions , they went out of their way to check in on her and have conversations with her when she was in her room or the activity room. I could observe how they treated all of their patients with respect and genuine concern for their progress. For patients that are well enough to participate, the Activities Team had daily activities to help them pass the time. I can only pray that if my mom is in need of skilled nursing again that I could get her into ICH. I know having your loved ones in a rehab or skilled nursing facility can be scary but don't hesitate to put your trust in ICH!!

Look no further for a skilled nursing facility! Inland Christian is amazing every dept is…read moreincredible! I have never in my 20 yrs of private caregiving encountered a more hands on clean, attentive, professional, friendly, welcoming, caring, organized facility than Inland Christian. Ms Reyes the social worker director is on top of handling your loved ones needs from beginning to their discharge. My 101 yr old lil loved one has moved on to assisted living now however if she is ever in need of a SNF again this is the only place I will have her placed at! Thank you to everyone who made us feel welcome in those 3 wks. God Bless you all.