Keller Waterproofing did great job sealing my foundation in Dec. This week they returned to the…read more necessary update and complete the job. They show great attention to detail. I would recommend them highly.

After meeting with three different basement waterproofing companies to compare plans and pricing,…read morewe ultimately chose Keller Waterproofing. While they were the most expensive option, they worked with us on the price, and their proposal was by far the most comprehensive--clearly reflecting the value behind the cost. Keller was the only company to address not just the interior drainage system and sump pump, but also the exterior downspouts and full-house drainage. They also recommended installing a vapor barrier from floor to ceiling, which no other company suggested. This thoughtful addition was aimed at eliminating odors and helping redirect water from any future cracking--an extra layer of protection we appreciated. Their warranty is advertised as a "lifetime" warranty, though it's technically a 15-year transferable warranty. Still, it's reassuring to know it can be passed along to future homeowners. Once the project began, they uncovered an unexpected issue with our foundation (not surprising given the quirks of our house). The remediation added a significant cost, but after discussing our financial situation, Keller generously reduced the additional charge by nearly 40%. Impressively, even with the added work, they finished the project three days ahead of schedule. Throughout the process, their team was professional and respectful of our space--covering all belongings to protect them from concrete dust. They even went above and beyond by repairing our front sidewalk after running drainage underneath it, leaving it in better condition than when they arrived. As for performance, we haven't had enough rain to truly test the system yet (and hopefully won't anytime soon), but based on garden hose testing, the sump and drainage systems are functioning as designed. The basement already feels noticeably less damp and musty.

Renaissance Masonry recently repaired loose and damaged bricks in my home's foundation. Kevin and…read morehis team were excellent; they were punctual, provided a clear estimate, and communicated their work effectively. They did a fantastic job with the repointing and sealing. I highly recommend them and would definitely work with them again!

Excellent quality work Good communications…read more Recommend and highly recommend .......... High quality work Excellent and good to work with ......

Michael and team do an excellent job when it comes to home repairs and their customer service is…read moreimpeccable. Would recommend 10/10 times and the value of their service exceeded my highest expectations. Keep up the great work!!

Michael and his crew did an amazing job. I had two very old paving patios and a few old retaining…read morewalls. I shared with him what I thought was possible and Michael and team filled in the details. They ended up giving me a whole new backyard. Michael met us at the stone gallery and was patient with us while we discussed options and tweaked the proposal. He worked with us and was onsite every day. They worked very fast. They did all of the following in 3 weeks and 2 days - took down a huge rock wall 4ft x 80ft, removed 6ft ft of earth behind that, added several inches of rock and paving substrate to remove the need for a step on 2 doors, put up a new huge retaining wall, and replaced 3 small ones with steps. They did all this on a hilly property. The grass was damaged in spots and they brought in new soil and flattened it out and seeded it. They are not cheap but provided a good value and likely a better product than other quotes. One example is using some of the extra retaining wall blocks to stabilize the paver patio stays in place on both sides. Every weekend they cleaned the street and made sure to not block traffic everyday. I have more projects for Michael and team and look forward to further improving my property. I'll add more photos when all the grass comes back and I get better patio furniture.

I recently hired complete paving and masonry for a 3rd job on my property…read more In 2022 they replaced my asphalt driveway and edging, they removed all the landscape timbers and replaced with stone and new asphalt. then in 2025 the front walkway they removed all bricks and landscape timbers and replaced with a paver walkway and matching stone edging. Yesterday the crew was here for the recent job of removing concrete landing step ( which started to fall apart during the winter) and replacing it with a granite step. We are very happy with all the jobs. Gerry and the crew were quick and efficient. Do not hesitate to ask for a quote and trust in this company.

Had a really good experience with Newlay Masonry. The guys were friendly, showed up on time, and…read moredid a great job with the work. They explained everything clearly and made sure everything was taken care of properly. I really appreciated how easy they were to work with and how clean they left everything afterward. Overall, very happy with the service and would definitely recommend them.

John was fantastic to work with to repair an internal wall and remove a chimney in my 1870s…read moreapartment. He was super responsive and flexible in helping me get approval through my HOA, his team was punctual, the pricing was reasonable, the wall looks great, and the work was completed ahead of schedule. Highly recommend!

We hired Budget Masonry and Construction to repair and repoint our chimney and brick facade, and we…read moreare so happy we did. John and his team were communicative, honest, punctual, and gave us a fair quote. Would highly recommend them!

I have done some work with with them and they are excellent! In a industry dominated by big…read morecorporations who only care about the bottom line BG is a breath of fresh air. Honest and fair priced

We had a crack in our basement wall that needed injection. They recommended a strap in addition to…read morethe injection for a reasonable fee, were courteous, helpful, and detail oriented. BG did a great job in a short turnaround. Highly recommended! Peace of mind at a good price. Thank you!

Alvin was great! This was the first time I had Alvin as my annual service and maintenance for my…read moreFrench drain (sump system) and backup battery. He was professional and knowledgeable and explained clearly and thoroughly. We would not hesitate to recommend Alvin. Ron C. West Roxbury

If there were a negative star (Charlie Sheen?), that would be the rating. This would take far too…read morelong, so I'll number it and try to be concise: 1) Sales Rep told us "no demo required" and drafted a plan for somewhere between 9-11 galvanized steel piers to be driven into "bedrock" (later explained to not be the case). 2) $10K deposit already processed when the crew showed up. a) "This diagram is inaccurate." "We need to go under the deck and rip up the first 8-10 planks". b) Wrong - we can't go under the deck. "We need to chisel out the floor at the rear of the garage to install 4 piers there". 3) AFTER I was told they had to go in through the garage floor, I told them not to come back, and I needed a day to review all changes, send me a new contract, and drawings. After digesting all the changes, I called and asked if I should grab some 12 mil plastic sheeting to cover up everything in the garage. Digging, cement dust, dirt = headaches. "The crew will take care of all of that for you". After you read this, LOOK at the garage pics, and EVERYTHING the crew DID NOT cover. Free of charge, I get to take everything from my garage and remove the layers of cement dust and dirt off all of it. All my tools, the kayaking equipment, all chairs, the 9 ft high shelving - EVERYTHING. They only had to say "yeah, probably a good idea", and they'd be off the hook. But not Ground Works. It's a DNA thing to just tell anyone what they want to hear. That would have taken me 45 minutes, but now I get to spend hours on another Keystone cops outcome. 4) This 3-4 day job, tomorrow am, 23 Jun, will be day 14. 5) They had an excavator, all the dirt, boulders, and other loose stones parked on the side of the lawn for 13 days before removal. 6) AFTER finally removing the excavator - 22 June - the crew told me I was supposed to remit payment. a) They haven't addressed the large crack in the corner of the garage, and b) I financed 60% of the job through their 3rd party finance company, GreenSky. There is no money owed them, once they finish - it's now on a payment plan through GreenSky. PS - Their office has NO IDEA how this works. Called 3 times to ensure billing would be applied to the account we were approved for. NO CLUE AT ALL. 7) They also had to dig to the foundation on the R side of the garage (known). They dug it up to spill over the retaining wall into the neighbor's driveway. The neighbors couldn't use half their driveway for the same two weeks due to dirt and stones falling into their driveway. Read GROK (preferred AI), & their BBB ratings (33 W Bacon St, Plainville, MA specifically). There is always an excuse, and it's death by a thousand cuts with these guys. I NEVER WANT ANY COMPANY TO LOSE WORK, because there are too many people who lose business because ppl want their butts kissed. Absolutely not the case here. LOOK at the pics, and imagine this is your yard, your house, and all the extra work you get to do after they've left. This is only written so no one else has to go through anything like this, and I'm kicking myself for not trusting my gut. When you see the images of their dump truck in my neighbor's driveway, that's when the home office told the kid to run to Home Depot and jack in some hydraulic cement into a large foundational crack. It was exposed when digging, but they never addressed it. Now it's "sealed" only from the ground up. Good riddance, and I'll dig it out myself to not have them come back. THAT'S how they completed the job. Remember, this company told us 3-4 days. The ONLY reason I agreed to ripping up the garage floor was that I would have it back in a few days. The left hand never knows what the right hand is doing. I hope they read this, and refute it - I'll be happy to elaborate further, this is enough for now. Again, use your preferred AI for reviews, prompt it for follow-ups, delays, service, complaints, and the longer list of complaints for return calls. Prompt for BBB issues with Ground Works at this location. No pun intended, but DIG DEEPER. You do not want this experience.

We live at the top of a hill, and we've all heard water runs downhill so we shouldn't have a leaky…read morebasement problem, right? Ha! After watching the (ground level) window well in my front yard fill entirely with water one incredibly rainy day about three years ago when I happened to be in the "cellar," and then let go with all of the water seeping around the frame and down my wall... well I finally understood that damp & musty smell my basement always had. Btw, the spot is not directly under the window but off to the side which is why I always thought water was seeping in through the foundation on the side wall where the stain mostly is (water does move downhill haha). Pioneer Basement responded quickly, gave me several options and quotes, and made financing easy. We decided about two years ago to waterproof only part of the basement since that's the area that is usually damp. We also went with the thermal vapor wrap on that part of the wall, and added the dehumidifier which was optional but recommended. Completely solved our problem - and ended the musty scary haunted basement stink entirely. Fast forward to now. I'm again randomly in the basement (for an internet wiring issue) and notice the absolute faintest but-still-I'm-not-imagining-it damp smell. Yup, after another of the crazy rains we've had this year, and... not at a wall but once again about a foot away from another ground level basement window, a small puddle. Of course, it's at a spot without the drain, sump pump, vapor wrap we'd invested in for part of the basement. Once again, Pioneer Basement sent an estimator over within a day or two - polite, knowledgeable, and quick to deliver multiple quotes (finish the full perimeter, do a smaller portion, consider adding window enclosures to tie into the drainage system...) and financing options. This is a company that delivers a high quality critical product, with a great warranty, at a fair and equitable price. They offer exceptional customer service. Your basement will thank you for having them do your waterproofing. And you'll never need to be scared of opening that cellar door again.

Exceptionally poor, slow-to-no response in simply scheduling an appointment. Took the time off of…read morework only to receive a call just before the difficult-to-schedule appointment to inform that the appointment was cancelled, claiming the one person in the entire company who could do this work was out sick. They would not return the (steep, expensive, overpriced) deposit via the card they charged upon our request, instead saying they could send another person same-day as the appointment after all -- despite supposedly having only one staffer specializing in the particular work we had scheduled out sick (the things that make you go hmm...). Gut feeling told me not to trust their work at that point. The company being too cheap to pay the transaction fee to refund the card they charged for the deposit, instead they issued a refund check needing to be cashed at their specific bank. Absolute refusal to refund the card we paid the deposit with. We cashed the check same day, questioning whether the company had even enough cash on hand to refund us (not a joke). Instead of apologizing for the whole miserable ordeal as business and customer service etiquette would dictate, instead they demeaned us for becoming upset over some really seriously bad bad bad customer service.

Excellent, thorough, very professional job waterproofing my basement. However, if hiring for any…read moreother contracting jobs, make sure you have a written contract.

My basement was finished, but damaged seriously by water last month. I found Dream Work Basement…read moreRemodeling with excellent review online, so I chose the company to repair my basement. Now I am so happy with what job they did. The contractor Eddile is very professional and responsible. His workers are excellent to finish job. Eddile is very nice. I once chose a color for painting wall, but after putting two coats, I found I don't like the color, Eddile bought another paint to redo the job without charge me. Eddille also do some extra jobs for me. The price is very reasonable. Now my basement look very beautiful.