I'm coming up on 63 years of having terrible teeth. Needless to say, that means that I know a good…read moredental practice (and staff) when I see one. I went to Cary Family Dental last year to get what I thought was a cosmetic repair of my front teeth. (I'd had some work done on them *many* years before that I thought had just finally worn away.) I initially saw one dentist at CFD who took a look at the problem and a hygienist who took photos of my teeth. I then saw Dr. Acton, who laid out the options for me, a couple of which would have been quite pricey (e.g., implants). First, I appreciated Dr. Acton assessing his patient accurately when he said, "You don't want to see before-and-after pictures, do you?" No, I did not. He ended up identifying something a dentist I had just seen (for something unrelated) had not; the problem teeth actually had *cavities*. He did the repair work himself. The difference was visible not just to me, but to friends as well. I've since seen Dr. Acton & Friends several times (sadly, recently, for a significant amount of work). The hygienists have all been great (and I appreciate that they don't use that stupid, messy prophy jet thing when they clean my teeth). The CDA (certified dental assistant, as I just learned) that I had with my most recent "visit" was also fab - just wish I could remember her name. Is Cary Family Dental cheap? Nope. But they do great work, and I would know.

#1 Sat in the outer waiting room forever as a new patient. Was last to be walked in…read more #2 Dental hygienist was great so that was a good thing, although too many touchy-feely questions for my like. I was there for a teeth cleaning, and some x-rays. #3 The tooth cleaning was less than impressive. Some of my deepest stains did not come out and they did not have answers for why they could not get them out "in my opinion". They were all ready to do extra fillers above my eye teeth to augment where the stains were. This would be at my cost, and would make the stains, invisible to the naked eye. #4 when I went to check out, I find out there is no coordination of benefits, which was never mentioned at any point when I spoke to the office manager or staff person during the initial interview. So now I'm going to have to file the extra paperwork myself. Not cool! #5 The straw that broke the camels back is several weeks later, when I receive the bill from the insurance company stating that this dentist office is out of network for my insurance company, which I specifically asked them to check and was told they "accepted my insurance". Now I don't know what that means to them, but to me, it means that they are in network for my insurance company. Surprise, they aren't! I owe almost $350. Again, not cool!

I do not recommend Cary Dental Center. I brought my 6-year-old daughter in, and they charged $120…read moreonly to tell me they don't treat children. This could have been communicated before the appointment. The experience felt unprofessional and focused on fees rather than patient care.

I have been to Dr. Qureshy for the past 4 years. In addition to the friendly and professional staff…read morein this office, I am very happy with Dr. Qureshy's examination and his advice. He is gentle and informative. he patiently answered all questions I had when I visited. I appreciate his calm and collective working attitude that is extremely helpful when you go to any dental office.

I love this Dentist office. It's Owned by a Black woman and representation matters so much to me…read more The office is very clean and smells good. Everyone is so nice and welcoming. The quality is top notch!! Bonus: the playlist is . I was dancing in my seat the whole time.

I highly recommend Dr. Barton as a professional and knowledgeable dentist in the Durham area. I…read moreleft because it was no longer convenient for me and on my last visit I saw a different dentist. I wasn't made aware of this switch up before my appointment. I built a rapport with Dr. Barton way back during her Rocky Mount tenure at Harrold & Associates but she seemed too busy at this practice. While it became inconvenient it was easier to leave if i wasn't being seen by Dr. Barton.

I find the quality of care is outstanding. In finishing off my dental implant, Carmen did a…read morebeautiful job, taking care to match the color, even skillfully adjusting the color.

Dentist Mann likes to work multiple patients at the same time... an inexperienced dental assistant…read moreends up doing most of the work... Ashley wants to sell you insurance in case something goes wrong... I lost a tooth from redoing a filling ...I got the $2000 back but was did not get the $240 insurance back... Im still mad that I put up with assistant doing most of the work.. I spent over $10000 at Charles Ashley Mann..... I am considering submitting a complaint to the State Board of Dental Examiners.... I switched toDr Logan Eaker ant Carolinas Dentist.... He did all the work did a great job no assistant was in there doing work I'm kicking myself I did not make a change a lot sooner.

Been going there for years! Love them. All the staff are amazing and I love Dr. Eissensread more

Scheduling: Super easy…read more Wait time: Barely a wait time! Quick tip: complete the new-patient forms online. Very convenient! Atmosphere: Very modern (TVs in corner of the room and on the ceiling). Nice, clean feel. Hygienist, assistants and Dr. Eissens all washed/sanitized their hands prior to putting on gloves. Very important to keep everything sanitary. No germ swapping for me, please! Welcoming: Extremely welcoming and comfortable. None of the "let me ask you a question and expect you to answer while your mouth is full of instruments." They worked quickly while also ensuring I didn't feel rushed. Billing: walked me through procedure, options and bottom-line financial impact. HIGHLY RECOMMEND!

Left me missing teeth w only solution another 11,000$ procedure after paying 50,000$…read more Was treated very poorly by his support staff and I have never been called or offered other solutions..

If you need simple, cookie cutter dentistry, this may work for you. However, if you want a Dental…read moreClinic where you can actually discuss your dental health with the dentist, this may not be the place for you. I had been a patient for 7 years. This place used to be more patient focused, but after recent interactions, I made the decision to "fire" Stanley Dentistry and find a dentist with less arrogance and a bit smaller ego, and a stable office environment. I'll explain.. I had a recent need for pretty extenisive work. I asked the Stanleys for help. In this process, the staff scheduled me for various "consults" and cleanings. Several of these were botched in terms of getting the reason for the visit correct. On one occasion, I was booked to see Dr Bobbie, but when I got there, it seemed like a total suprise to the staff, including Dr Bobbie who showed up in street clothes, peeked in my mouth and told me I had to come back for consultation. This after 3 or 4 previous visits, several imaging events etc. This visit was a total waste of time and I was sent home after essentially nothing was done, except I had to agree to pay $2500 for Dr Bobbie to develop a plan to correct my bite. I relectantly agreed because it seemed like a lot just to put a plan together. The plan came in. We went over it together, it was extremely expesive. ($50K). I dont have dental insurance, so I needed to figure out how I could make this happen. In the process, I had the opportunity to seek consultation from 3 other dental practices, including maxilliofacial, orthodontic specialists and implant specialists, jaw surgeons...... there was not a shortage of qualified doctors. I got some quotes. Less than half of the previous. However, ALL OF THEM told me that the "plan" from Dr Bobbie would be detrimental to my long term health, and one told me that "Anyone who will fix this with just implants, extractions and crowns is just taking your money, its not ethical, not good medicine, not in your best interest" Soooooo.... I decided to seek more info from the jaw surgeon I had at UNC, as well as circle back to Stanley Dentistry to discuss this infromation and inquire about what they would be doing differently than the other Doctors might have perceived. BUT, at Stanley Dentistry, you're not allowed to question the Stanleys gigantic but apparently very fragile EGO. This is nothing but extreme arrogance and greed. They dont know their own boundaries and capabilities, because their ego and arrogance gets in the way of them practicing ethical quality medicine. I was told that I would have to pay an additional $188 consulting fee to talk to the almighty Dr about the $50K plan... ....THAT I ALREADY PAID $2400 FOR!!!!!! This all begs the question,.......... Why would a DDS practice in Cary NC be very eager to do this $50K plan, when 3 other dental clinics wouldnt do it for way less, because it wasnt an ethical plan? It seems to me that there might be some financial strife here in this practice. I think as a paitient over the past 2 years or so Ive seen this office environment get more and more toxic, hygenists and office staff turnover, the commandeering dictator like managment style driving them away and creating a level of fear and lack of confidence in the remaining staff. I was treated with disrespect, told falsehoods, charged excessively...... I AND YOU deserve better. Patients deserve to be treated better. Many many dentists can do crowns, extractions, implants etc.... Not all provide PATIENT CARE..... not all care for the person, beyond the wallet. Stanley Dentistry had become a toxic factory dentistry shoving patients thru without any care for their true health. The Stanleys are out for their own good only. Pathetic. The hygenists are generally good, so if all you need is an expensive cleaning, give them a call. Dont say I didnt warn you though.

Best dentist I have been to in the Raleigh Durham area by far!…read moreDr. Tim is a true Pro! LM

Thorough, friendly and patient care put first. Highly recommend for anyone seeking a quality and…read morehonest provider.

The women at the reception area are always so friendly! always greeted with a smile Robin is my…read moredental hygienist...he is wonderful...he makes me feel so relaxed. I feel so comfortable when he is cleaning my teeth. Going to the dentist in Charlotte growing up was not a good experience. so that's why I absolutely LOVE THIS PLACE! Paula Stapleton came in to look at my teeth. She is also so down to earth and so professional! I'm so lucky to have found this wonderful place !

I would give them a zero star if I could, I went to…read moreStapleton Dentistry, September and October 2024 for two bridges, they offered me the Zirconium material, I accept it. I had a major surgery coming up and I needed to have my dental issues clear before the surgery. A male Spanish speaking dentist worked on them, at the very same moment he installed the first bridge I told him that it didn't feel right, the owner of the place came and worked on it for a few minutes assuring me that after a few days it would feel fine, that I needed to get used to it. on the second bridge he installed a provisory one. I called a few days later and send many emails saying that the bridge he installed didn't feel right, that food was getting stuck and shape was not matching the rest of my molar structure, the color was way off compared to the rest of the teeth and I had a sensation when chewing. They ignore my messages for a long time. When they finally responded, they did so with the assumption that I was going there to pay for the one that I had the temporary tooth worked on. I told them that I needed the one that was given me issues fixed. They said in an email that I needed to pay for the temporary bridge over $5000 in order for them to fix what they did wrong. In January a few months after my surgery, I responded saying that I only wanted them to fix what they did wrong with my bridge, basically I wouldn't allow them to work on my mouth on the other bridge. They were only thinking on the money without any regard for my health, they were upset because I complained that the bridge they installed was a mess. And kept saying that it was me that I didn't like it. I told them that is not about like or not liking it, I complained because they did a terrible job with it, and to this date is causing lots of issues and discomfort. Then they send me a message saying that they didn't want me in their office again and saying that they will not send me to collection for a balance due on my account (I don't owe them anything, I paid a lot of money for the bridge they messed up). unless they also charge to answer emails. I am very upset and disappointed with Stapleton Dentistry of Cary. They treated me very badly, unprofessionally and without any compassion even though I explained to them that I was going to have a major surgery. to this date I am still struggling and suffering with the messed they did on my mouth, trying to save up to go see a professional dentist. Beware!!! Beware!!! Beware!!! (I know they will comment saying that they are sorry for the way I feel, but didn't do anything to correct the issue, and won't do anything after the review)