I absolutely love Jenn. She did a fabulous job of taking care of our two dogs and we have booked…read moreher multiples times throughout the coming year. She stayed at our home and you would never have thought anyone had been here. Everything was perfect. I can't say enough good things about her.

I called to schedule home service care for my two cats for a total of 3 days (July 10 to 12, 2021)…read more Christina and Jen came out to my home to meet the cats and so I could show them where the food, litter, and treats were located. At that time the assured me that they would come for the scheduled days and send me pictures or updates regarding my cats. When I left home on Friday I left out 2 bowls of water and 4 dishes of food. Every day that I was away I received pictures and/or updates about my cats via text message. When I arrived home Monday evening (July 12th), both bowls of water only had water covering the bottom and the food was only covering the bottom of ALL 4 food dishes. I have left my cats alone for 2 days in the past, with no one coming into the home to check on them, with the same set up of food and water(2 water bowls and 4 dishes of food). After 2 days of the cats being alone in the past, all of the bowls would still be about 80% full when I returned home. That was not the case when I returned after 4 days away with people supposedly caring for my pets. There is no way that they were filling their food and water daily, like I had contacted for them to do. I was very disappointed, but decided to just pay my bill and move on. I recently requested my keys back and they informed me they would be sent back via certified mail and there was a $20 charge to mail them per our contract. The same contract that stated the cats would be cared for daily. Their audacity in asking for $20 to get my keys back is what prompted me to leave this rating. I normally do not write reviews, but I wanted to warn others who care for their pets as much as I do, to BEWARE OF THIS SERVICE.

We are big Walkers fans! They take great care of our pup and know his name, his personality, and…read moreeven his best friends. They care when he has missed a few days and the free activities are amazing! We love the parties and the holiday photos. The only reason it's not five stars is the prices, from daycare costs, to extra costs for feeding, lickmats etc. I do wish less was a la carte. I also wish they opened before 7, not a controllable critique, but the time is tough with a morning commute. Overall though, can't complain they are compassionate, fun, and create a family environment for the pups and kitties. We wouldn't take our dog anywhere else!

Had my dog groomed at the n Versailles location. They did a great job thanks. I have also used…read moreboth locations for day care both are great nice staff

Stacy is great. She kept both my fur babies over Thanksgiving. They are a handful and she did an…read moreexcellent job with them. She sent videos daily and text messages on how they were doing. I highly recommend using Stacy's dog watch, when you need your pets boarded or for a doggy daycare. I know the next time we are in the area, we will definitely be using her for Dixie and Rebel's next sitter.

Stacy's a responsible person who's a dog lover & takes care of every dog she watches & is…read moreresponsible for

We love stopping in there to look at the pets including the birds! It is very entertaining in there…read moreand I love the big tortoise that walks around! The staff are friendly and the place is clean! I know it's a pet store and it will obviously smell a little bit. But that one smells different from other ones. So that's why I'm taking 1 star off.

We love going to this location of Petland! The staff is super friendly and helpful. They have an…read moreever-changing assortment of saltwater fish which can be very hard to find in the area. They have great sales; we got an awesome deal on our saltwater aquarium around Christmas! They also have the coolest giant tortoise who walks around the store, as well as an array of pets from ferrets and bunnies to birds and lizards to cuddly kittens and hamsters. Highly recommend this location!

We had 3 sessions with Penny for our fearful dog Jax. She gave us many exercises and tools to…read morepractice with him in order to build his confidence and reduce his exposure and reaction to triggers. Jax's issues are too wide-ranging to fully "fix" in just a couple of sessions, but with the tools we received and the behavioral medication we plan to start with our vet, I feel we are better prepared to continue the extensive work he needs to feel safe and stable.

If there was a zero I would leave that we hired them on Feb. 3, 2021 to petsit my 4 pups we kept in…read moretouch she texted me on May 1sr. Said she didn't thing she can watch them she booked surgury she will confirm Monday may 3rd texted said couldn't do it leaving us 9 days to find and replace a sitter. And we paid her $270 threw venmo on March 17th and she's refusing to return it all im getting is,when I have it yet I paid her early. I would not recommend her for future use. Any question call 412-841-9283

Staff caught on camera kicking dogs…read more I've been going to dog stop monroeville for roughly a year now. I dropped my dog off today and went to work. I decided to watch my dog on camera 3 via their camera feed. I watched as a staff member kicked a dog and grabbed another by the neck and threw her. I immediately called and notified the front desk that we would be removing our dog and not returning. DO NOT bring your dogs here.

The owner is curt/rude. He doesn't appreciate you giving him business. Hidden fees. The smell of…read morecat/dog urine in this place is so so bad we had to step out for air multiple times. If you want an update on your dog be prepared to pay an additional fee! Dog came home with sores, and skin infection.

These people are fantastic. I've trusted them with walking my dogs for a couple of years now and…read morenever worry and they've been super flexible and always send me a photo and a walk report of my pups!

Lana is fantastic. 100% reliable and trustworthy. Our dogs love her. She is detailed oriented…read moreand communicates very well during her visits. My wife and I view her as a member of our family. I would highly recommend Lana.

What a rip-off... hidden fees... beware of this business…read more I would NEVER suggest anyone have their pet board here...very weird vibe.

Josh and his staff always take such great care of our dog while we are away. We feel very confident…read morein his care and will continue to do business with him in the future

The issue is with ownership & poor handling. I brought my dog in for the mid tier package which…read moreincludes a bath, nail trim, ear cleaning, and general grooming. I waited 4+ hours for my dog to be finished so I can pick her up, and when I got her, her nails were ragged and hardly cut at all. She has clear nails & the untrained eye could visibly see there was more nail that needed trimmed. The staff at the store was friendly. However my issue arose when I emailed the owner and asked if I could bring my dog back for the nails to be corrected for free because they were too poorly done to ignore. The owner sent a very aggressive email back, saying that I should go elsewhere & that his business would never make a mistake, and it's my misunderstanding. I later saw him do the same thing to someone in the comment section of my local Facebook page. Absolutely embarrassing & disgusting behavior for an old man. Unbelievably poor behavior as a business owner. I've given this place multiple chances between grooming and boarding and every time has been subpar. I have never complained until this time, because I was hoping they could redeem themselves somehow. The staff who is there is nothing but nice people, but the owner is nasty & should not be given the platform and ability to serve the public that he has. I can't recommend avoiding this place enough. The owner was so worried about being mean that he never bothered to do any "quality control" on the services being performed. Mediocre services, friendly staff, but disgusting ownership. Pathetic.

I have a Puggle, Ava.  This pampered spoiled girl go in wagging their tail excited to see the staff…read moreand come out smelling fresh and clean, hair washed, nails, anal glands, teeth, ears, etc. all complete without any issue what so ever. Try Candelores....