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    PRG Home Improvement

    5.0 (1 review)
    Open 8:00 am - 8:00 pm

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    2 years ago

    Great service and they did the work in a professional mann. We are very pleased. We are planning to use them for some more work.

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    Tom's Painting and Pressure Washing

    Tom's Painting and Pressure Washing

    (18 reviews)

    I really wanted to like Tom. When I called him to get an estimate he was very responsive and called…read moreme back the same day. He came out later that week and presented me with a proposal. I needed my gutters cleaned and to power wash my townhouse and paint some stairs. Tom's price was definitely much higher than the other companies I received estimates from but he seemed professional and kept going on about how he was one of the only ones that was licensed and bonded. Even though he said it would be 7 weeks before he had availability to come out and get to my house I still hired him. He said once I give him the check for the down payment that he would give me a date that would lock me in. My date was July 15th and that date came and went and the 16th, 17th, 18th, 19th, 20th, 21st all came and went. I finally called him on the 22nd and he called me back and apologized and told me he would be there next Monday. On Monday he calls me and says he can't make it on account of all this rain we are getting but he would be there Wednesday. I have no idea what he was talking about because it never rained but I'm a very reasonable guy so I told him not to worry and Wednesday would be fine. He comes out Wednesday to power wash the house which only takes him about 90 minutes and says that the paint I selected for the outdoor deck stairs is not very good and that he has a "special sealant stain that he uses that would only be XX dollars and that I'm in luck because he has it in stock." The paint I selected is 10 year outdoor Behr paint that I have used several times before and works great. He comes back the following week to paint the stairs and is in such a rush that he misses several spots. When my wife and I point it out to him he says "it's the paints fault, it's total ****, this stuff is like water." It's not the paints fault that there are several spots of the stairs that never were touched by his paint brush. He took on too many jobs and spread himself so thin that he did a rush job. I would not hire Tom again, awful customer service with no pride in his work or attention to detail.

    Initial project was to clean our gutters and clean our siding. Tom responded within hours of our…read morecall and came the same week to see our property to provide an estimate. He was well within the range of the other 3 vendors. We chose Tom because he was prompt and accessible. He did a wonderful job cleaning our gutters and siding. We also asked him to complete another project at our rental house - paint the aluminum awning and clean the gutters. Awaiting the finished project but know it will be excellent.

    Brown's Custom Contracting

    Brown's Custom Contracting

    (47 reviews)

    Quick Summary: Jim runs an exceptionally professional business, and I would gladly hire him again…read morefor any job to improve my household. He is an excellent communicator, and his workers were not only courteous but very skilled at their respective jobs. He was able to finish my basement in a timely manner with high-quality materials. I could not be happier with the work Brown's Custom Contracting did within my home. Detailed Summary of My Experience: I contacted Jim initially just to get an estimate for finishing my basement, which was in a state that needed major work because the walls were made of cinderblock and the floors were complete concrete; it was a space that was probably best used for storage and I would not call it "comfortably livable." Jim arrived quickly for an estimate and helped me explore the possibilities of the space, even going so far as to note what would be difficult or expensive to pull off. Within days he provided an estimate for the job, which I found out during the process was a major ordeal involving many phases and individuals, so I'm impressed he was able to produce a price so quickly (and in the end it was an accurate price). I signed Jim up for the job because of his straightforward and pleasant attitude. In the weeks and months that followed (this was a major job, I want to note), Jim gave me frequent updates about what workers I could expect to come by and when/how-long they would be there. Every person who came onto the property was skilled and good about communicating what they would be working on, especially when they had questions about the possibilities of the space. Jim also handled all of the work involving the permits and he worked with the county to ensure everything was up to code. He also alerted me any time there was a change in plans or if there was a possibility of delay. Given how involved this basement-finish job was, there were plenty of opportunities for major hurdles, but the project was still completed in a timely manner, and it was always clear to me what was going on, what would happen next, etc. The final product is everything I could've wanted. Jim made efficient use of the space to make as much of it "comfortably livable" as possible. Even the water heater and HVAC unit were relocated with no diminishment in functionality just for the sake of making the basement as good as it could possibly be. I'm very pleased with the additional space my family has been given, and there isn't a single rough edge in the room. Jim's guys are the best and I highly recommend his service to anyone looking to improve their homes. I have included pictures of the job before and after just so you can see the quality of work.

    We hired Brown's for the rebuild of our deck after moving into our new home. It took a while to…read morecoordinate a time to meet with Jim, but he was very professional right from the start and provided the most competitive pricing for the job. As a property manager myself, I appreciated his clean contracting process - he'll print out two copies so both you and he can sign, he'll document the down payment amount and check number (and sign), he'll get his insurance agent to provide you with a COI right after, and keep you updated regularly throughout the project and will document any change orders with updated payment schedules. Our deck project became complicated by obvious grading/drainage issues and sunken footers at the adjacent porch that the deck is flush to, which caused our project cost to increase significantly. Some would say that the change in scope is a pricing tactic, and maybe it is for some, but not Jim. He carefully explained and showed us the issues, then helped prioritize them so we knew what really needed to be addressed and what could wait. His sub was great - always on time, productive as hell, and maintained a tidy worksite. You could tell the sub really cared about their work and Jim made it a point to stop by to check in. The end result is a beautiful deck that we cannot wait to furnish and use. The experience with Jim was so great that we will call him when we're ready to bid out our master bath and kitchen reno. He's a good human.

    PRG Home Improvement - contractors - Updated June 2026

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