2025 I understand…read morethat this place is working on fixing things..... it's been a year, please fix your machines. it's very frustrating when you have to spend more time and money washing clothes. and your clothes are completely soaked in water, because the machine don't wash. please do better

It was my first and last time using this place and someone literally stole my blanket from the…read moredryer. This place is pretty filthy.

I would wash my clothes here any day. Great coin service. Machines work as supposed to great people…read moreto watch if you stick around.

Clean machines. Many different sizes and also have Wadh and Fold Service. Conveniently located in…read morethe Plaza...plenty of parking.

I got married right before Covid lockdown so I never got my wedding dress cleaned (muddy train,…read morespilled wine) and preserved so I assumed it was a goner. Brought it to Ace and they were so nice and professional. They were able to show me the dress and it look spotless and then preserved it for FAR cheaper than any other offers. I was so impressed. Highly recommend.

This was my first and and last visit to this laundry mat. I had higher expectation because of it…read morebeing in Westborough. The web site only shows you the one picture that is updated in the pace. The floors are all scratched up when you walk in. As you walk by the first row of washers which are back to to back. In between them its all the tubing and everything its just looks so messy. There was about 3 to 4 small folding tables and a few metal carts. There was a TV but that was off and they did have a new vending machine. A waiting area with magazines and a few chairs outside also. Don't go at a busy time like I did on a Sunday afternoon. There is no parking in front of the entrance. It's on a minor hill so as some people were doing even though it says fire lane- is to back up near the door and unload.

I have been bringing clothes here for cleaning and alterations for many years. Everything is always…read moredone perfectly and on time and the owner couldn't be nicer. Highly recommended!

I'm so sad to be writing this review because I genuinely liked this place at first. Unfortunately…read morethey lost my husband's wedding suit, which I understand stuff happens. We were compensated for the suit because we had other weddings we needed to attend and needed to buy another suit. However months later my husband's wedding suit appeared and now we are being told to pay a few hundred dollars to Best cleaners in order to get the suit back. At the end of the day we will be out $400 because of their mistake. I'm very disappointed. Please just be cautious!

Top notch quality cleaning and clothing repair. They can…read morerepair some tears in shirts and after fixed is virtually invisible. Definitely a place for cleaning and pressing dress shirts. AAA+

We took my down coat there to be cleaned. When we left it there was fur trim on the hood; which I…read morethought would be dry cleaned too. We were told it would take more than a week to clean it because it was a down jacket. The person that took in my coat never asked any questions or said anything about the fur trim. When my husband picked up the coat there wasn't a fur trim piece on the hood any longer. My husband went back and was told there wasnt anything left behind. "No hood..no fur." I called and spoke to the owner who told me that, "I should check too because no hood, no fur came with coat. Coat is special clean and I charge you coat price only." Again being told there wasnt a hood or fur on the coat. The hood is attached. I sent pictures of the coat WITH the fur on the hood, etc. Owner told me it wasnt that coat and I should look too. There wasnt anything found. I said they charged me almost half the cost of what I paid for the coat to clean it, and asked what he would do about that as they clearly misplaced the trim piece. I was told it was MY fault and OT theirs. "No fur. No hood." We have sent many articles of clothing to VIP. Cleaners and have never had an issue. However we wont be sending anything more to them because of their error and lack of responsibility for their mistake. As you can see from the photos there was indeed a fur trim piece on the hood.

Customer service is the key to success when dealing directly with the public. I was impressed upon…read moreentering this modest establishment. Eli was welcoming and helpful. My needs were simple but very important to me. The work required adjustments and tailoring to make a new linen jacket fit. Measurements were taken and the turnaround time was perfect for my needs. When I picked up the jacket was perfect in every way. Well worth the price of perfection. Definitely come in for the organic cleaning and trust Eli with all your tailoring needs.

Had a down comforter cleaned, service was very good and the comforter looks great! Location was…read morevery convenient and personnel are very friendly

You need to do quick loads somewhere where this is easy parking and a substantial amount of…read moremachines? This is your place. It's not the prettiest, it's not the cheapest, it's not the cleanest but you'll get the job done. The attendant was very kind and helpful and I really appreciated her help. She left at 8:00 pm and the place was left unattended which felt a little weird but OK.

Turn around time for wash, dry, fold is not great. I dropped off a 12 lb bag of clothing and was…read moretold they would call me when it's ready to pick up. 24 hours later, no one had called. So I decided to just go ahead and go in (figured they forgot to call) and caught quite a bit of attitude from the lady working there. She said "I haven't called you yet for a reason and it's because your stuff isn't done yet". I travel A LOT for work and use laundromats/laundry services all around the country. It's never taken this long to get ONE bag of laundry done. If you need to drop clothes for wash and fold.... I would shop around for another place.

Wonderful Dry Cleaning - gets the stains out and nicely pressed. Haven't used their tailoring but…read moreintend to do so.