great service, excellent equipment. Highly recommended. The…read moreheat pump is quiet. Keeps my home cool in the summer and warm in the winter and helps the environment..

We booked our yearly furnace tune-up online and had great communication through both email and…read moretext. Our service window was 8:30-10:30, and Giovanni, the owner, arrived promptly around 8:45. He was friendly, professional, and very knowledgeable--he even took time to show us helpful tips about our dampers and other homeowner basics. The whole visit took about 30-40 minutes, and everything checked out in great shape. I really appreciated that he didn't try to upsell or charge for anything unnecessary. Fast, friendly, affordable, and quality service--highly recommend! We'll definitely use them again next year.

I called at 8 am because I didn't have any hot water. While I was still on the phone and they were…read moretelling me that I would get a call back to schedule a service call, I had another call come in from First Call telling me that someone would be here within 2 hours. Less than 2 hours later, a wonderful, friendly, knowledgeable, and professional tech arrived. He found the problem and fixed it. He then did a complete inspection of the plumbing in both units of my duplex. Wow. Service like this is simply outstanding.

I have written one or two reviews on First Call before. They have always been 5*. My 2* review…read moretoday is a reflection of my concern going forward. Paradoxically, the service we received yesterday from Morgan was maybe 6*. He is probably the best HVAC professional we have seen in our approx 30 years with First Call. But, he came from Lake Geneva and works for the company there that has been cobbled together with First Call by a private equity firm. Sadly, as we have experienced previously, private equity firms' focus on leveraging assets results in a reduction of organizational efficiency. The fact that Morgan had to drive from Lake Geneva is a reflection of that. First Call used to be a family-owned hugely customer focused organization. When we didn't hear from them this Spring Re AC tuneup, I called in May and was told they couldn't do it til August -- for AC! Difficult to believe. I'm afraid the responsive and always great attention we got from First Call is likely gone. Having said that, let me repeat that Morgan (from the "partner" company) was flat out outstanding. But it took him an hour to get here. That's not terribly efficient

Phil came out on an after hours emergency furnace repair. He was there very quickly. My house was…read moredown to 37! I have a Nest thermostat and was alerted by the app. I was out of town at the time. He did quick work and got it running within 1/2 hour. Super nice guy and stayed for a bit to assure the furnace was working correctly. Southport was the only company that returned my call within minutes. I recommend Southport and Phil for quick repairs. 5 stars for service but I'm not sure if it was overpriced? They got the job done so my pipes didn't freeze and that's the important part.

We scheduled routine inspection on our air conditioner. Southport added refrigerant and 3 days…read morelater our unit stopped working. Southport tried convincing me to buy new unit. This went on for days until I had a different company come out for a second opinion. The new company found that the Southport tech left the service cap off after adding refrigerant so it all leaked out!!! Southport had 3 different techs come before we got the second opinion....either it is gross incompetence or a scam!!!! You decide. I cant believe the level that they went to to try and get me to buy new unit when mine is only ten years old and worked fine until Southport came for the routine inspection. Thanks to the second opinion I have a perfectly working unit again.

We have relied on Airmasters for about 15 years. If you want incredible service, integrity, and…read morehonest advice about your furnace and air conditioner, Airmasters is the place! Their staff is always friendly and upbeat and just solves your problem never tries to rip you off. I'm writing this because today our air conditioner did not turn on. They came out within hours and made a simple repair and it's working great.

Ac was leaking water in basement. They happened to be working on the neighbors ac and I mentioned…read moreit to them. They came right over and fixed my problem. Excellent service, very courteous! Very reasonable price.

We had a system replaced by them, and something always fails every few months and it was never what…read morethey replaced (heat or air conditioning) so nothing was under warranty. For a place that has so many parts, we always have to wait for a few days for parts to come in. They are not reliable, our air conditioning failed a week ago and we have to pay around $900 for that and it just failed again and they are charging us $250 for diagnostic and we do not know how much the part will be until Monday. They said the motherboard was fried and we had to replace the whole system. If you are okay with calling them frequently for something to fail and waiting a few cold nights or hot days for them to get the part, this is the company you want to do business with. This business seems too shady. We called a different (Oak Creek Heating and Cooling) they were able to find the source and were able to fix it for under $90. Oak Creek Heating and Cooking seems more experienced and knowledgeable. I will be going with them from now on.

I've been using Roth for probably 30 years. Everyone I have dealt with has been wonderful. They…read moremoved my furnace from my attic to a closet in my spare room making it easier for me to change filters and much easier for them to service. Each service representative I have the pleasure of working with has been very respectful of my home and cleans up everything. I will continue to use them and refer them to friends and family!!!

I had my first new furnace installed since I bought my house 10 years ago. The experience was…read morefantastic! The pricing was fair and the guy who did the installation was awesome. Although I know it's probably in my head, but the house seems warmer at lower tempretures. The only problem we had was the wrong thermostat. They gave us a temporary unit until they could get the right one and come out and install it. Took about a week and a half. Minor glitch to a great installation. Two thumbs up!

Mr. Blake Townsend has been to our house multiple times now, and is not only a pleasure to work…read morewith, but knows his craft extremely well. On the most recent visit, he caught and fixed some issues that undoubtedly will save us money and keep us comfortable this summer. We're extremely happy to remain regular Nimmer customers.

We had our yearly AC checkup. Natalie was on time as…read morepromised and very professional. She suggested a part be replaced and explained the reason for it to be updated. We've had her for our furnace checkup also. Nice to see her again.

Every interaction I've have with these guys has been great. Straight forward. Honest. Won't upsell…read moreyou. Repairs have gone well.

Our water heater started leaking. Bryan was upfront about the issue, the cost and was very…read moreaccommodating in scheduling the work. HIGHLY recommend Faust for any plumbing needs!!