Very knowledgeable serviceman who answered all of our questions. Very professional yet with a…read morepersonal touch. Was truly interested in our specific concerns and questions. Did not take long to arrange an appointment. Offered suggestions on best way to set and regulate our furnace. After many years with another company that we've learned to distrust, a change was necessary and Donovan & Jorgensen definitely left us with a very good impression.

Just wanted a ballpark quote on my boiler that's working but acting up. To start they demand info…read morelike address and a phone number straight out the gate, I'm sure it's so they can harass me later with "do you still need" calls a week from now and when you give it you find out they charge $100 just for a diagnosis. Don't waist your time They clearly don't want the business.

We scheduled routine inspection on our air conditioner. Southport added refrigerant and 3 days…read morelater our unit stopped working. Southport tried convincing me to buy new unit. This went on for days until I had a different company come out for a second opinion. The new company found that the Southport tech left the service cap off after adding refrigerant so it all leaked out!!! Southport had 3 different techs come before we got the second opinion....either it is gross incompetence or a scam!!!! You decide. I cant believe the level that they went to to try and get me to buy new unit when mine is only ten years old and worked fine until Southport came for the routine inspection. Thanks to the second opinion I have a perfectly working unit again.

Excellent and efficient sales process and quality products that were installed quickly and…read moreefficiently.

Great all around Heating and Cooling Service provider- They've done both repair calls for me and…read moreinstalled a new multi-zone, heat pump based mini-split. In both cases their teams were experienced, helpful, and even when we ran into some manufacturer issues with a part, they stuck with it, worked through everything, and completed the job wonderfully. They're also very fair on pricing, and they've won us over as a client. I don't refer to many companies as "one of a kind," but after working with dozens of other service providers over the last few decades, they kinda feel like one of a kind- so it doesn't surprise me that they have so many 5 star reviews all over the place. Also, the mini-splits rock for those of us in houses without air ducts-

We booked our yearly furnace tune-up online and had great communication through both email and…read moretext. Our service window was 8:30-10:30, and Giovanni, the owner, arrived promptly around 8:45. He was friendly, professional, and very knowledgeable--he even took time to show us helpful tips about our dampers and other homeowner basics. The whole visit took about 30-40 minutes, and everything checked out in great shape. I really appreciated that he didn't try to upsell or charge for anything unnecessary. Fast, friendly, affordable, and quality service--highly recommend! We'll definitely use them again next year.

I couldn't wait to sit down and write this review! Jeff, of Forced Air Systems, just left my home…read moreafter fixing a haywire Humidifier system. I noticed it had fallen, and was hanging by cords and copper tubing yesterday. There was water leaking everywhere in the basement. I called a number of companies where I was put on hold, talked to Ai, and once, given an appointment for 5 days later. Then I found Ben at Forced Air Systems. He answered the phone, friendly as can be, asked some questions and said he could get someone out tomorrow. He told me how to turn off the water supply to the humidifier and then asked me if he could call me right back. And he did! Two minutes later. He said he found someone (Jeff) who could come today. Wow! Jeff showed up, explained exactly what the problem was, fixed it and then handed my a bill that made my day! It was the most reasonable amount I could ever have expected. This company is a jewel. IF YOU HAVE ANY HVAC NEEDS, THIS IS WHO YOU CALL! They are a small family company based in Greendale and they completely understand reasonable pricing, the need to answer the damn phone and their friendliness is clearly intrinsic and genuine. I literally have to stop writing or I could go on all day. I'm so thrilled to add these guys to my list of professional service companies!!

I had a top notch experience with Forced Air Systems. They reached out to me with a quote within…read moreseconds and scheduled a technician to come within 48 hours. Ben serviced my AC unit and was professional and helpful. He talked me through each step and made sure to clean up after himself. I'm very happy with their work and will call them for any further AC or furnace issues that may arise.

I can't say enough good things about Nordic Air Heating & Cooling. Trevor responded within an hour…read morethrough Yelp chat and walked me through troubleshooting. Within two hours, Matt was at my house. Matt diagnosed the issue, explained my options at different price points, and gave me realistic expectations for each. What I appreciated most was that he really let me take the lead without ever making me feel pressured. I ultimately decided to replace my 21-year-old A/C unit. My one critique is that I didn't get to choose the specific unit. That said, Nordic picked a dang good one. They properly sized the system for my house and handled the installation. If I had to do it again, I honestly would have called Nordic sooner. I also would have asked about replacing my thermostat while they were there--my current one is old and yellowing, although it's certainly no big deal. Matt was back within 48 hours with his apprentice, Brandon. Both are young, but incredibly sharp. Brandon walked me through every component, explained what everything did, and showed me how to maintain the system. Matt stood there like a proud parent (they're within 10 years of each other) and confirmed everything Brandon explained. Throughout the entire process, I felt completely comfortable with both of them coming in and out of my home. They were knowledgeable, respectful, communicative, and easy to work with. I would absolutely call Nordic Air again and will be recommending them to others. Great experience from start to finish!

Great fast service on time and accurate and fairly priced…read moreNow waiting for a bid for the total service work

Ryan with Bae's Electric did an outstanding job upgrading my home's electrical service from a…read more100-amp panel to a 200-amp panel. From the initial estimate to the final inspection, he was professional, knowledgeable, and took the time to explain everything in a way that was easy to understand. The work was completed neatly, on schedule, and with great attention to detail. He left the work area clean and made sure everything was operating properly before he left. It's hard to find contractors who are both skilled and dependable, and Ryan definitely exceeded my expectations. If you're looking for an honest electrician who takes pride in his work, I highly recommend Bae's Electric. I'll definitely be calling Ryan again for any future electrical projects.

Dates of service: August 27, 2025…read more I had been struggling to find an electrician that was available and that wouldn't give me an estimate without a trip charge to swap out a ceiling fan that died (looking at you Current Electric...) and came across this interestingly named outfit, Bae's Electric. They responded to my request through Yelp quickly and we scheduled something at a set price ($175) for a few days out, between 8 and 930 am. Ryan asked me to text him the address, which I did, to the number that I had received a text message via Yelp. Fast-forward to the date of service and Ryan called me, very confused, asking if I was the person that wanted a ceiling fan installed. He seemed to have no information about me other than my phone number and the job, but I confirmed this and texted him my address to a different number and he again confirmed the time period. At 953, nearly a half hour after the window, I texted Ryan at the other number, asking if someone was coming. 20 minutes after that, Les arrived. At 11 am, Ryan texted me to ask "Did he make it out there." I confirmed that Les was here. I want to say that Les was very nice, but this is where things really went downhill. He struggled to find the right breaker for the bedroom where the fan was to be replaced and ultimately had most of the house turned off while he worked. In his defense, the panel is older and not well-labeled. Had he been on time, I could have helped him test which one was the correct one, but given his tardiness, I had meetings to dial into for you. Thankfully I had a hotspot I could use while I worked without internet. After my meeting, I stopped down to check on Les, standing on my bed, with his shoes still on. To a certain extent, I get it, the bed is large for the room, but that seemed like a poor choice to make, in my opinion. He said he was good and I told him that I was free of meetings for a while if he needed anything from me. Two hours later he came to see me, sweaty and defeated. He said he could not figure out how to install the fan (an Atomi ceiling fan from Costco, one that our neighbors behind us had installed in 90 minutes from another company) and that Ryan would be calling me. Les left the ceiling fan box on my bed, parts and garbage from the box spread out across my dresser, parts on the floor, and the old ceiling fan in the middle of the dining room. After he left, I noticed that he also left a stain on our driveway. Ryan called later and apologized for the issue but said he wasn't sure when he could be out. He offered late that evening, but that time didn't work for us so he said unless he had a cancellation, it would be "sometime this weekend." Part of my expected not to hear from him again. Three days later, on Saturday morning, Ryan texts me to confirm him coming at 11 a.m. I told him that he hadn't provided a time but 11 was fine. He then asked to change it to Sunday between 10 and 11. I told him that I could just find someone else to do this work and he responded that "today was fine, it sounded like you had something going on." At this point it felt like I was in an SNL skit and I reiterated that this had been a terrible experience and I would find someone else, between the mess and the stain in our driveway. Ryan replied, "That's fine." Update: Ryan came back and did the install at no cost. He also offered us a GFCI outlet with USB ports, but it wasn't something we necessarily needed but we thanked him for the offer. I did appreciate him trying to make the experience better and have revised my review accordingly.

Faust was recommended to me. Worker was very knowledgeable and efficient! Would definitely use them…read moreagain.

Our water heater started leaking. Bryan was upfront about the issue, the cost and was very…read moreaccommodating in scheduling the work. HIGHLY recommend Faust for any plumbing needs!!

I called at 8 am because I didn't have any hot water. While I was still on the phone and they were…read moretelling me that I would get a call back to schedule a service call, I had another call come in from First Call telling me that someone would be here within 2 hours. Less than 2 hours later, a wonderful, friendly, knowledgeable, and professional tech arrived. He found the problem and fixed it. He then did a complete inspection of the plumbing in both units of my duplex. Wow. Service like this is simply outstanding.

I had to have a new furnace installed and it was under a home warranty program that I had and…read morewasn't really 100% confident with the choices that the warranty program suggested that I reach out to. Turns out that first call heating has a stellar crew and I am extremely happy with the work they did and the patience they had with my concerns. I haven't had to deal with new furnaces for a long time so they definitely did a good job on that. I don't know how they price compared to other shops because that's not something that you can really just look up or call and ask. After having a brief conversation with the owner on one of the issues I was facing concerning the warranty company he took the time to really break it down for me as to how they work and that my warranty company was the one that he chose to stay with. Over the years, he used to have a few others, but apparently they did not serve the customer very well (and them). I had a Lennox Elite installed and it's definitely a nice furnace...I just hope that it outlast the other brands out there. The warranty on parts and labor seem to be pretty comprehensive. What is also nice to know is that with first call heating and cooling, they have a very nice 100% satisfaction guarantee for the first year. The way that it was explained to me was if anything goes wrong at all, I don't pay a dime and they come out and fix the issue should there be one. I'll wrap this up by saying that when the crew comes out to your house to do an install, they are extremely polite, kind and very conscientious of what they're doing. I would highly recommend first call heating and cooling without a doubt.