I called at 8 am because I didn't have any hot water. While I was still on the phone and they were…read moretelling me that I would get a call back to schedule a service call, I had another call come in from First Call telling me that someone would be here within 2 hours. Less than 2 hours later, a wonderful, friendly, knowledgeable, and professional tech arrived. He found the problem and fixed it. He then did a complete inspection of the plumbing in both units of my duplex. Wow. Service like this is simply outstanding.

I had to have a new furnace installed and it was under a home warranty program that I had and…read morewasn't really 100% confident with the choices that the warranty program suggested that I reach out to. Turns out that first call heating has a stellar crew and I am extremely happy with the work they did and the patience they had with my concerns. I haven't had to deal with new furnaces for a long time so they definitely did a good job on that. I don't know how they price compared to other shops because that's not something that you can really just look up or call and ask. After having a brief conversation with the owner on one of the issues I was facing concerning the warranty company he took the time to really break it down for me as to how they work and that my warranty company was the one that he chose to stay with. Over the years, he used to have a few others, but apparently they did not serve the customer very well (and them). I had a Lennox Elite installed and it's definitely a nice furnace...I just hope that it outlast the other brands out there. The warranty on parts and labor seem to be pretty comprehensive. What is also nice to know is that with first call heating and cooling, they have a very nice 100% satisfaction guarantee for the first year. The way that it was explained to me was if anything goes wrong at all, I don't pay a dime and they come out and fix the issue should there be one. I'll wrap this up by saying that when the crew comes out to your house to do an install, they are extremely polite, kind and very conscientious of what they're doing. I would highly recommend first call heating and cooling without a doubt.

Thanks for coming out ASAP, Andrew was knowledgeable and gave us all the details on…read moretesting/diagnostics. He got the part and fixed it one the spot. Would highly recommend this company and Andrew and will definitely call them back again in the future! A+++

Have been using keystone for many years, and they have not let me down once. Saved me getting a…read morewhole new furnace for they found a motor in stock. Bet most place would just say " U need a new one". I will keep using them till I move out of area or to a place where I dont have to worry about it.

Cam and his team are very competent and fair with their customers. I've had heating and AC issues…read moreat my home and they were always prompt and courteous and solve the problems and quickly and offer viable solutions that work

Andrews Heating & Cooling has been servicing my boiler for several years, and I wouldn't trust any…read moreother company. The boiler tech is very knowledgeable and professional and is always a gentlemen's gentleman. Cameron treats his customers with the utmost respect, and he would make any mother proud. Thank you, Andrews Heating & Cooling, for a job very well done! I would most certainly recommend you to my friends and family.

Very knowledgeable serviceman who answered all of our questions. Very professional yet with a…read morepersonal touch. Was truly interested in our specific concerns and questions. Did not take long to arrange an appointment. Offered suggestions on best way to set and regulate our furnace. After many years with another company that we've learned to distrust, a change was necessary and Donovan & Jorgensen definitely left us with a very good impression.

Just wanted a ballpark quote on my boiler that's working but acting up. To start they demand info…read morelike address and a phone number straight out the gate, I'm sure it's so they can harass me later with "do you still need" calls a week from now and when you give it you find out they charge $100 just for a diagnosis. Don't waist your time They clearly don't want the business.

Wow what an amazing crew. I was totally freaking out when the furnace quit in the middle of winter…read more However every person I dealt with was so amazingly helpful. At least five stars and highly recommend.

During this heat wave they were able to service my AC swiftly and the gentlemen were professional…read moreand courteous. Highly recommend this company. Fair pricing, also.

My wife and I swear by these guys. We have a 1950s era home with the original in floor radiant…read moreheating and new state of the art boilers and controls. Building Waters keeps it run-ing shipshape. Additionally, we purchased a "split" hvac unit from them which they installed and maintain. We've found them to be prompt, responsive, respectful of our home, and fair in their pricing. Highly recommended.

I usually don't post much but when a company is this good I should let everyone know. Building…read morewaters and the company they affiliate with have to say Evan And Johnathan stand up work and my first call in this line of work is the honesty of the company. I'm not a plumber and I know this can be costly , they where honest straight forward , knowledgeable, and tolerated my dog. Thanks and great to have companies like this so close to home. Hope the boss reads this! Thanks again. Dan

We operate a short term rental home and our furnace went down on a Saturday night which was also…read morepart of a holiday weekend. I had not used Westenn before and wondered if any emergency service repair companies would be answering during the holidays. My call was promptly answered and a service person was on his way. He even had the part we needed on the truck. We were up and running within an hour. Our property manager also commented that it was the fastest response she had ever seen. Westenn will be our new service provider and I can't thank them enough for the great after hours service and especially during a holiday weekend. Last but not least, the pricing was fantastic and so fair especially because it was a holiday weekend!

We needed to replace our furnace, and Ray was referred to us, by a mutual friend. We are so happy…read morewe went with him!! Ray came out on a Monday, to see what we needed, had the estimate by Tuesday, parts ordered and available by Wednesday, and install on Thursday!! We couldn't be happier with how timely this went down, the great installers that came out, and it didn't cost us a small fortune!!! Thank you, Ray and Team, for a great job...you will be highly recommended to our friends and family.