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DG Heating and Cooling

5.0 (3 reviews)
Open • Open 24 hours

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24 days ago

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Building Waters - Master bath

Building Waters

(29 reviews)

I usually don't post much but when a company is this good I should let everyone know. Building…read morewaters and the company they affiliate with have to say Evan And Johnathan stand up work and my first call in this line of work is the honesty of the company. I'm not a plumber and I know this can be costly , they where honest straight forward , knowledgeable, and tolerated my dog. Thanks and great to have companies like this so close to home. Hope the boss reads this! Thanks again. Dan

On January 25, 2026, I experienced frozen pipes and contacted this company. To their credit, a…read moreplumber arrived within two hours and spent about two hours thawing the pipes, which I appreciated. I had shut off the main water line before leaving town for a few days, and upon returning, I followed their instructions to turn the water back on. Unfortunately, I then lost water pressure in both the kitchen and bathroom. I called to report the issue, and while they did send technicians back out, the process became frustrating. It ultimately took six visits over a period of time to diagnose and fix the problem, which turned out to be a simple cartridge issue. In my opinion, this should have been identified much earlier--likely during the first return visit. The total cost came to $866.00. On the final visit, I was asked to pay an additional $136.00 to replace a $23.00 cartridge, a repair that would have taken only a few minutes. I declined that charge. This last visit took place on March 30, 2026. Communication was also lacking, as some calls were not returned. While they did send someone out twice at no charge, no real progress was made during those visits. I have used this company for 16 years and had always been satisfied in the past, which makes this experience especially disappointing. Unfortunately, due to the high cost, inefficiency, and lack of customer care, I will not be using them again.

DG Heating and Cooling - hvac - Updated May 2026

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