First of all, we have used Robert Refrigeration for 26 years. We trusted them and they kept our…read morea/c running smoothly. So when the a/c stopped blowing cool air, we called them. I had asked Chat GPT what the likely cause was and it said either the capacitor or the blower motor which is a relatively cheap repair. The guy who came out walked around and looked at the system, went into the attic and looked at the ductwork and told us we needed an entire new system that would cost $14,000, but that they would finance it. We were shocked. He said the system was out of coolant and that they don't make that coolant anymore. He charged us $99 and left. I was speechless. I called my nephew who owns a construction/plumbing company and said he'd send his guy over to take a look but that what the Roberts guy was saying sounded like BS. Sure enough, it was the blower motor. A small repair. I feel like this guy saw we had an older system and just tried to scam us into replacing it to the tune of $14,000. I will never use them again. They have completely lost my trust.

Came home after a week of evacuation from IDA. Had electricity at my house, even cable TV but no…read moreair-conditioning in 95+ heat. Called Robert. They gave me directions to try to self-repair. When it didn't work, they told me they would send a tech out with a new thermostat. Tech came out and tried to salvage our old thermostat to save us the cost of a new one. Old one was belly up. New thermostat is a digital one I have wanted for years. Had a cool house by mid-afternoon. I have been with this company for over 20 years and they have NEVER disappointed me. Loyalty goes both ways.

Not sure if this is a legit company or not but I called this company to come check out our A/C bc…read moreit went out. Gave me an estimated time. Never showed up, so I called. No answer. Hours later I got a phone saying the rain was an issue which is fine but I wish he would have called and said that. So we schedule an appointment for the next morning. No show. Called him and ask if he was on the way, he said he thought he told me another time but can come right away. Not sure how long they've been in business but the communication and reliability are horrible with this company. End up canceling the whole thing.

Our AC went out on a Sunday night, and Brian was onsite by 10 am Monday morning, working until the…read moreproblem was resolved. We had multiple issues, including electrical wiring and blown fuses, leaks in the coil and low freon. Brian patiently and clearly laid out our options, including costs and benefits, pros and cons, allowing us to make our own decision based on our budget and his expert advice. Once a course of action was chosen, Brian had us up and running in a few hours. I would highly recommend AC Heroes!

Wish I could give more than five stars. After being extremely responsive and fixing mistakes made…read moreby another hvac tech, Patrick went the extra mile to make sure that my family (including my newborn twins!) was as cold as possible as quickly as possible. He's a lifesaver: can't recommend him enough!

I wish that I could give less than 1 star. Mr. Prosper came out and diagnosed the issue on a…read moreTuesday afternoon and never came back to finish the work. He never initiated communication - I would have to keep calling and texting him to get an update. He told me that he would come and fix the issue even it were late at night. He never did. He was also very rude to me, my husband and the guests that were staying at home. Don't waste your time - just use someone else!

Even before Hurricane Ida rocked our house and most of SouthEast Louisiana, Calcote's AC has proven…read moreon multiple occasions to fast and honest. They are a local family and I trust them 100%. A power surge blew out our entire AC system when the power was restored 9 days post storm. They came out and assessed the situation as put their vacation on hold to help us out. I give them a 5 star rating & highly recommend them. Let them know that Brooke and Jeff, aka Happy & Juicy sent you their way. #LouisianaStrong #HurricaneIda

Calcote's Heating and Air Conditioning. Great family owned…read morecompany with honesty and integrity at its core. We needed repairs done on our eighteen year old central AC and heating system. After a couple of visits to inspect my system and existing duct work they quoted us several options at fair prices to complete the the work. They also recommended and quoted an entire system replacement, including replacement of all ducts, due to its age. After comparing their estimates we decided the best option was an entire system replacement. Calcote's verified all parts were available before scheduling the replacement with us. Work began early and we had a new system installed and working the same day! Matthew and his crew worked hard to insure the system was installed properly and quickly. They accommodated our request and were very conscious of our pet's safety. All debris from the work was hauled away leaving our yard just as clean as before they started. Throughout the process Jodi kept us well informed and readily answered any questions that arose. It was a pleasure doing business with them. I highly recommend Calcote's Heating and Air Conditioning

I called around 6:30am on a Sunday and Mr. Carter responded immediately. He arrived at my home a…read morehalf hour later and he quickly had my AC problem diagnosed and fixed. Mr. Carter is very good and an honest man. The quote he gave me over the phone did not waver from the one he gave me over the phone. Thank you, sir!

Wayne came to my house, Wrote down the information on my equipment so he would in his words "know…read moreexactly what it is" I told him it was a heat pump and the system was four ton. In the evening, he emailed me that he was going to replace my system with a three ton unit. I thought it was odd since I watched him write down the information on my equipment. I reminded him that it was a four ton unit, and he wanted to argue with me about that, but in the end he showed up the next day with a four ton unit, so I assumed we were good to go. For instillation, Wayne did not do the work, he hired a Honduran man and his helpers to do this. They were not careful, When it came time to turn the unit on, I found out that the unit Wayne brought to my house was not a heat pump. I brought this to his attention immediately, and Wayne was combative and insisted that I was to blame for the mix up. He said that he had an email where I agreed to what he installed and that would be enough in court. He would not take the condenser back, and I was made to purchase a heat pump out of pocket. When Wayne hooked up the heat pump, only heat would come out of the vents. He started to blame me again saying that I must have broken my low voltage wires when I put sheetrock in my house (four years ago). We have been here four years and never had a problem with our previous heat pump. It was obvious that he did not know how to hook up the equipment, or use the thermostat that came with the equipment. I know this because he he told me that he didn't know and was asking me to google how to fix it myself. He also wanted me to call Lennox, pretend that I was an Installer and get them to tell me how to fix it. After cutting wires inside my new heat pump and moving them around trial and error, the ac finally came on, but now there is no heat. I'm out of pocket $10,000 We are left a new heat pump and air handler that has no heat. Since he would not take back the four ton condenser, I have to try and sell it on Facebook marketplace. The question I am getting asked is, did he pump it down and close the valves? Since I am not an ac person and Wayne wont return texts, I have no idea what that even means, or if he did it. It's possible the unit is worthless and I (an artist) am out $2500 due to Waynes negligence. I asked him for a receipt so that We can get the rebate on our taxes but unfortunately he is ghosting us. I have the checks written out to his name and the warranty info, hopefully that will be enough. Before ghosting us, he mentioned something about coming back to fix it when it got cold and we needed heat. I wont hold my breath. Doing Buisness with Wayne Carter ac has been a learning experience. They say education is expensive, With Wayne it was $10,000 plus the cost of hiring someone who knows what they are doing to make it right. Update, I hired an ac guy to come see what was wrong and how to fix it, he informed me that several screws on the side of my air handler in the attic are stripped, that the hole on my last air handler was a 10" but the Lennox is a 13". Instead of replacing this one part of the duct system they just put tape on it, resulting in pumping cold air into the attic, also the Freon level was low and we had to pay to bring the level up. I would take a hard pass on doing buisness with this person. Whatever your project, its going to be expensive. Hire a company with several employees, ask for a copy of the buisness license and buisness insurance before you let them step on your property. Side note about Lennox, when trying to contact them as a consumer, when I finally did get to talk to a person, they were absolutely unhelpful. Wayne said that it was "Mr Lennox" idea for the customer (me) to sell the condenser I didn't ask for on facebook marketplace. Stay far away.

Fantastic Service. On Time. Was able to diagnose the trouble within 10 minutes, and complete the…read morerepair in 30 minutes. Showed me and explained what was wrong. Rates were reasonable. Will definitely call him next time I need any A/C or heating service.

So glad I found Bens Ac! My unit started acting up and wasn't cooling last night (80+degrees)- It…read morewas around 7pm and I was dreading having to sleep in a hot house or pay an arm and a leg to have someone come out after hours. I reached out to Ben and he was at my door about 30 minutes later. He fixed the issue fast, didn't try to sell me something I didn't need, and was very fair. Definitely saving his number for any future AC problems!

Ben's AC is amazing and affordable, I would recommend for all HVAC needs. Ben kept me posted on his…read morearrival time, also he was very patient when assessing my HVAC system. His prices are affordable and he is honest.

Really happy with Adams AC. Keith came out on the weekend (after hours no charge) after our AC…read morefried, gave a reasonable estimate and had us blow and going by Wednesday the that week! Service crew were knowledgeable and courteous, install in one day. No BS give them a call, local team they have you covered. Also great warranty on the new unit and responsive! Thanks Adams!

Adams Air Condition & Heating, LLC installed an air conditioning and heating system in my house…read morethat was not properly installed in July of 2021. I had to dispute my credit card payment to Adams A/C before they came back to reposition the inside unit, because the ductwork was sticking out of one of the bedrooms by several inches, because it had not been installed correctly. Adams A/C also agreed to put in an extra vent (which they never did), and put in a new digital thermostat (also which they never did). They gave me a 2 year warranty on parts and labor in the original agreement, which was never honored. No one inspected the initial installation, even though there were a number of things wrong with it. In addition to the positioning of the inside unit, cutting a the new vent and installing a new thermostat, there was excessive sweating in the lines going from the inside of the house to the outside compressor. This excessive sweating of the lines damaged the ceiling tiles and its aluminum framework all along the ceiling under these lines--about 40 feet of ceiling tiles in April, 2022, when the system was still under warranty. When I complained about this to Adams A/C, they did not come out fix it, despite their warranty. They kept putting me off after months of calling and texting them. When I finally complained to Adams A/C's insurance company, the owner of the company came out to my house to talk and dispute any kind of wrongdoing. However, he did not do any kind of hands-on inspection of the system. He told me that the excessive sweating and freezing of the lines was because the system had been run at too low of a temperature, but it was only being run slightly lower than 70 degrees Fahrenheit. According to the manufacturer's specifications, the system was capable of running continuously at 65 degrees Fahrenheit. So I started to run the system at just 70 degrees Fahrenheit continuously from that point on. On Friday November 4, 2022, the system froze up again inside and outside after being run at just 70 degrees Fahrenheit for weeks. When I told Adams A/C the system had been run at just 70 degrees but still froze, he told me my thermostat was too old and inaccurate, but they had never installed the new digital thermostat that was part of the original contract. There were ice crystals on the inside copper line coming out of the unit and a 2-inch thick block of ice on the outside line coming out the compressor. I called Adams A/C to deal with the problem, which I indicated was an emergency, but they never came out. I was forced to call another company to correct the problem, who told me that the system had to be shut down for a couple of hours to unfreeze. The new company came out that day and checked the freon levels and discovered that the freon was low and had to be filled to prevent freezing of the system again The freon should have been properly filled initially by Adams A/C when they installed the unit, and they should have checked it again over the intervening months according to their 2-year warranty. I had to pay several hundred dollars out-of-pocket for outside professional advice and work on a system that was installed improperly and that was still under warranty. The work Adams A/C initially promised to do by contract was never completed. My overall impression of Adams Air Condition & Heating, LLC is that they promise a lot initially to get the job, they charge much more than what they quote as their original estimate, they do quick but shoddy work, they are unresponsive to complaints or requests for warranty work, they try to blame the homeowner for the problems with the A/C system, and they do not honor their warranties.