How do I give this place zero stars? I found them online as I was looking for a place for tongue…read moreties for my newborn. I called and they said they had a cancellation two days later if I could make that appointment. I took that appointment. When I arrived at the office two days later, they told me I could not be seen and that they left me a voicemail about needing a referral, which I don't need under my insurance. I confirmed they could not see my newborn and left with my screaming newborn. They were insistent on having left me voicemails, but when they read my cell phone number back to me, they had the wrong number on file, so someone else received the voicemails. Perhaps they should confirm contact details. To continuously insist they had left me a voicemail in a rude tone when I had told them I didn't was very frustrating. Do they really think I would get a cancellation voicemail and then cart my screaming newborn to their office for the fun of it? Pretty annoying when you help out by taking a cancellation and they don't have their ducks in a row as to what is needed for an appointment and then they leave a voicemail on the wrong number and you've carted your newborn around for no reason. Super unprofessional, and frankly, the ladies at the front desk were super rude instead of apologetic since they had messed up. I will not be going back here as they are clearly incompetent and recommend you look elsewhere as well. If this is how they treat a prospective new client, how would they treat you once you're actually a client? I don't want to find out.

I've been coming to PDA for a few years now. This place is ran mostly by a great team of funny,…read morefriendly, and bad ass women dentists and staffs. They are very thorough with cleaning and any procedures, I never felt rushed leaving here. It's super clean and modern. Your teeth will be very happy and shiny coming here, highly recommend!

My dentist has been on extended Covid leave - for 2 years! I gave up trying to reach them &…read moresearched my insurance directory for participating dentists. He was the closest, most convenient location & accepting new patients. I was pleasantly surprised when I called & the very friendly receptionist said they had a cancellation that afternoon if I was available. Very rare to get a same day appt., particularly as a new patient. They clearly explained everything. The hygienist was very nice & did a great job. Very painless. Even the X ray panels didn't dig in. The dentist was down to earth. No additional work was needed & I made the appt. for my next 6 mo. cleaning....

How many times does one becoming a raving fan of their dentist? Dr Carmichael is one of those rare…read moredentists that can pull that off- and also has an amazing supporting team (everyone from the office admin to the hygienists). I have been going here for 10 years (despite moving over 30 min away by road). They never recommend unnecessary work, always put your needs first and are just a fantastic experience all-round- and when they do work on your teeth, the quality is top notch. If all dental practices were like this, "anxiety from visiting the dentist" wouldn't be a thing.

Dr. Alla is the best! She always makes time for me when I need anything. She's funny, accommodating…read moreand smart. If you're in the market for a dentist, look no further. You won't regret it.

Dr Alla is the best! Prima Family Dental is her dental office on Reading, Ma…read more She will accommodate your schedule. See my review under Prima Family Dental

Terrific Dental Office. Dr. is wonderful, staff friendly and always smiling. Excellent dental…read morework. Love going there. I have been there over a year now and will never go to another Dentist.

Very patient friendly office staff! Dr. Fitzgerald has mastered the ability to be an extremely…read moreskilled and pain free dentist while remaining very kind and gentle. She has been my dentist for approx. 30 years. If you are looking for an office that will alleviate your anxiety about dental work, this is the place!

I followed Dr. Perkins from another office, she's trustworthy and skilled. I'm delighted that…read moreshe's now running her own practice! The office staff are friendly and professional, and as always Dr. Perkins is fantastic.

From the owner: General and Family Dentistry. Pediatric Dentistry…read moreCosmetic Dentistry Implants Invisalign

The office staff seems very nice- the rest of it deceptive-…read moreIt seems like they start off very nice to make sure they can use everything left of your insurance and then turn into rude, rough and unpleasant. I don't know how there were high ratings- don't believe those- they must be fabricated and parsed. Do not go here!

This place is a total scam. Was charged for things that I shouldn't have been charged for. I have…read morerecently found a different dentist. Save your time and money and do not book here.

I've been a patient here my whole life- back when there were No Cavity Club field trips for the…read morelittle kids. You can tell the staff and dentists are like family and care about their patients. I've never been scared of going to the dentist- Dr. Mu has nimble little fingers (for reaching deep in your mouth) and is great with kids. The other dentists and staff all are knowledgable and have a great sense of humor (and strong Boston accents!) The office is run like a well-oiled machine- super efficient and professional. If you need a dentist or cleaning, go here.

ugh. I had heard good things about this place - primarily that you could get the x-rays that go…read morearound your head instead of being choked by the typical x-rays bite down on these things nonsense. welp. That's not true. They don't have that. Also, according to the dental hygienist, YOU HAVE NO CHOICE. YOU MUST SUBMIT TO THE X-RAY!! Ya, I told both the hygientist and dentist that need to work on their informed consent. I was going to walk out but then they had the dentist do the cleaning instead. That dentist definitely needs to stick to his day job - which shouldn't be dentistry. He kept dropping the instruments on my arm. When he flossed my teeth, he couldn't really get the floss between some of the teeth. Apparently they aren't equipped with sinks so you get have to swallow or get vacuumed up - which he didn't really know how to do. Family Dental is basically what's wrong with dentistry. It's about the money they can get out of you. Not you or your health.

Nancy M makes a teeth cleaning feel like a trip to Disney World. Gentle, fun, relaxing and world…read moreclass care. The reception staff are amazing as well. They are friendly, knowledgeable and they always work with you on payments. Couldn't recommend this practice enough!

I've been going to Stoneham Dental Care for over 20 years. This practice has become like family. I…read morewas fortunate that I always had decent relationships with my dentist growing up, but when I moved to MA I had a hard time finding a new one. I took advantage of one of their specials I received in the mail when I lived in Reading and went in. Everyone was kind and I felt comfortable. The dentist at the time informed me I had to have 2 wisdom teeth removed. The oral surgeon they sent me to was AMAZING. My trust was built with Stoneham Dental Care - to have recommended such an amazing surgeon they had to be great as well. I was a pretty basic patient - fillings here and there, cleanings every 6 mos., etc... and then I had a dental disaster in 2014. I experienced an injury resulting in a concussion, loss of a tooth and displaced front teeth. Every specialist was caring and pleasant through the entire process. They saw me cry. They saw me in pain. They saw me irrationally upset over every delay - due to the healing process, not anything they did wrong. Root canal? No issue. Implant? No issue. It wasn't their fault I was having emotional stress from the incident. I have had nothing but positive experiences with any of the staff at Stoneham Dental Care. It's a little costly, yes... but they go above and beyond.

Everyone at Ravens is kind, welcoming, and helpful. Starting with the front desk women they are…read moreextremely helpful with insurance and scheduling. The office is clean and calm. I felt cared for and listened to when I expressed my concerns to both the hygienist and the dentist. I highly recommend Ravens for all routine dental care.

I cannot speak highly enough about all my experiences at Raven Family Dental. From the moment I…read morewalk through the door, I feel welcomed by a team that exudes warmth, professionalism, and genuine care. The cohesive nature of the team is evident; they operate like a well-oiled machine, yet with the warmth and familiarity of family. Every interaction, from scheduling appointments to undergoing procedures, has been nothing short of exceptional. The team at Raven Family Dental goes above and beyond to accommodate patients' needs, ensuring a comfortable and stress-free experience throughout. besides the amazing dental work, one of the most striking aspects of Raven Family Dental is the genuine care they demonstrate for their patients. It's not just about completing dental procedures; it's about ensuring the well-being and satisfaction of every individual who walks through their doors. This level of dedication is truly commendable and sets them apart. Moreover, the upbeat atmosphere created by the team is infectious. Despite the nature of dental visits, I always leave Raven Family Dental with a smile on my face, thanks to their cheerful demeanor and positive energy. It's also worth noting the exemplary treatment of the staff by the Raven brothers. This reflects not only in the team's attitude but also in the quality of care they provide. In conclusion, Raven Family Dental sets the standard for dental care. Their cohesive team, genuine care for patients, and uplifting atmosphere make every visit a pleasure. I wholeheartedly recommend Raven Family Dental to anyone seeking exceptional dental services in a welcoming environment. Cheryl McGah Is this conversation helpful so far?