I do not typically leave reviews, whether positive or negative, and I took some time before writing…read morethis because I wanted to ensure my emotions did not unfairly influence my comments. However, after reflecting on my experience, I feel it is important to share it so that others are aware of the level of service I received. In January, I had a consultation for a dental implant procedure and scheduled the surgery for the following week. The procedure itself went well. My follow-up appointment was scheduled for April 28 at 10:00 a.m. I arrived on time for my appointment, but after checking in, I noticed that several patients had been called back ahead of me. At least three patients were already waiting when I arrived, and four additional patients who arrived after me were also seen and completed their visits before I was called back. By approximately 11:30 a.m., after waiting an hour and a half, I asked the receptionist how much longer the wait would be. She stated she would check and later informed me it would be another 15-20 minutes because they were preparing the room. I was finally called back around 11:45-11:50 a.m. Unfortunately, there was no acknowledgment or apology for the lengthy delay. After X-rays were taken, I was placed in the exam room where Dr. Nizam entered. Again, there was no greeting or apology regarding the extended wait time. During the procedure to expose the implant post, I was told I would feel "a little stick," but the procedure was unexpectedly painful and brought tears to my eyes. The procedure lasted approximately 10-15 minutes. Once it was completed, the doctor exited the room without any additional communication or reassurance. I left the office feeling extremely emotional and discouraged by the overall experience. I was so upset that I had to leave work and return home. This was, without question, the most distressing experience I have ever had in a dental office. When I later returned to my regular dentist, I expressed that I would not want to be referred back to this facility for any future procedures. Throughout this experience, I did not feel that my time, comfort, or care were valued. Based on my experience, I cannot recommend this office.

New to Montgomery and decided on ASA based on reviews. Having left my longtime Med Spa in a major…read morecity I was apprehensive to choose another one I wasn't familiar with. I found the required deposit prior to appointment and $100.00 charge if you are 10 minutes late very off putting and unusual but decided to proceed. My first appointment was for a Micro needling facial with Anna Claire who was great. Love her! I purchased a suggested product and joined the skin care club for an added $205.00 to save on future procedures and products. Total spent $560.00+. I scheduled a second appt within days for eyelash extensions. Looked forward to Anna Claire being my "go to" for a long time to come. Unfortunately I had a severe allergic reaction to the glue used for the extensions leaving my eyes extremely red, burning and constant tearing. So much so my hair was quite damp. The lashes had to be removed immediately. A patch test would have prevented this. Anna Claire apologized repeatedly, rinsed my eyes, added drops and says she'd "never seen a reaction this bad." It certainly wasn't her fault - or mine. A Nurse or PA did not come in to check my eyes. As I was taken to the checkout office, eyes burning and red, I was told by Emma (Admin) I would have to pay for the lashes and chemicals used to remove them. She told me "Anna Claire spent 3 hrs with you and missed her lunch." I was there for the 3 hours and missed my lunch too! Not to mention I now have very painful eyes. Emma is also going to charge me for eye drops but did give me two tiny samples when I asked if they had samples. Emma never asked if I'm ok and when I mentioned I hope I can see to drive home she said nothing. She wouldn't even make eye contact with me. I called later the same day to discuss the situation with Emma; my being charged for something I can't use / don't have and asked for rx eye cream to be called in for my eyes. I ask if the charge can instead be given to Anna Claire as a tip or put towards my next appointment. She told me the Office Manager would call me the next day to discuss the matter. The next day I did not receive a call. I wait until approx noon, no call. I'm trying to locate an eye doctor who can see me immediately. My eyes are nearly swollen shut. Red and burning. They feel as if they have sand in them. I was unable to sleep, have had a severe headache for more than 12 hours. I called the office and am told the Office Mgr is out sick. Emma didn't bother to call and inform me of this nor inquire about the condition of my eyes. I cancel my next appointment and my skin club membership. Within minutes I received a call from the PA. "This is Lily, I'm the PA, what can I do for you?" She immediately informs me the Office Manager is in the hospital. Her tone is hateful and rude. She continuously interrupts me and won't let me speak. At one point she egregiously says "did you hear what I just said?"!! Never asks about the condition of my eyes which are now much worse. I let her know the Pharmacy states it did not receive a prescription to which she replies "it's a $3.00 over the counter cream you can go pick up." After she continues to interrupt me I finally just hang up on her. I am astounded at how this woman has just spoken to me! Totally unprofessional! She has not only been very rude but acts as if I'm to blame for the allergic reaction and taking up her time. Very long story shortened.....I was eventually refunded the cost of lashes / chemicals. Not the skin care club $205.00 which I'll never use. I received a call later stating the Dr. Nazim at ASA could see me to check my eyes. He's not an eye Doctor, I declined. That would have been a great idea when it happened, not 24 hrs later. After being spoken to the way I was by the PA, I will NEVER step foot in their office again. Prescription eye drops and steroids were called in for me. Days later my eyes were still in a bad / painful condition. I happily take my business elsewhere. I don't spend money where I'm treated unprofessionally. Nobody should.

Went in for a hydra-facial with I think her name was Taylor, she was great and very informative and…read moremy results were immediately noticeable The best thing was also how attentive the staff was in making sure, I was comfortable and hydrated with that awesome lemon and cucumber water they serve. I will be back for sure, I hope to get the nerve up to do some botox but, I think this hydrafacial is going to do it for now.

Received Botox here and am so happy with my results. The staff is so down to earth and friendly and…read morethe Doctor couldn't have been nicer! Will definitely be back.

They got me in very quickly (due to a cancellation) same day when another dentist in town didn't…read moretake my insurance as they said they would and I had waited more than 6 weeks for the previous dentist. They are very kind and efficient making sure to cover any questions I had.

I love this place! I had a horrible experience with a dentist as a child. Now as an adult, I have…read morehorrible anxiety. The staff is always so patient. When I have had procedures done I have used the sedation dentistry. It has made my experience so much better. I still don't look forward to going to the dentist but I don't have panic attacks anymore. I love Dr Willis, Dr Henderson and all of the staff. I recommend this place to everyone

KUDOS to SmileMakers! I am a VA patient and have been receiving excellent dental service here for…read moresome years now. Dr. Barganier and his staff are very professional, courteous and all give excellent customer service! I will recommend SmileMakers to all my family and friends!

They did great on removing my tooth they were very friendly and customer service was good lakisha…read moreand dr.wang both did amazing only thing bad is the side of my mouth got scraped with the tool so my skin is scraped off and i have a sore on my mouth

I have been using East Taylor Dental for over 20 years. I totally trust and believe in Dr Horner's…read morecare. He is a perfect combination of a professional and friendly dentist. He puts me completely at ease when he enters the exam area. He always has time for a little friendly chat before going to work. The assistants are top notch also. Paul does one of smoothest and easiest cleanings.

The only reason I gave this Dental office 3 stars is because they have amazing Dental Assistants…read moreand office staff. I am writing this review about my experience with Dr. Horner. He is not very personable at all. Initially, he seemed to be professional and caring. But after several appointments he began to exhibit a demeaning attitude and only seems to care about getting paid. At one of my appointments he tried to perform three procedures that where not necessary or part of my plan. I still have problems with some of the work he performed on my mouth. Also, he would become very confrontational if I questioned or where not comfortable with a certain procedure. Avoid this Dental Office at all cost, especially if you are a Veteran. He does not appear to have your best interest at heart and is only concerned about getting paid. Totally, disappointed with Dr. Horner!

The care I receive from Dr Sellars, PA, Tech's and front desk is outstanding. The only thing I can…read moresay is hire something dedicated to answer phone for simple questions. Too many times I have left messages that doesn't require a nurse to answer

We've been seeing Dr. Roque since my oldest son was born in 2013. We now have 4 kids and his staff…read morehas always been professional. We've dealt with regular sickness, needing follow up appointments, have had a broken foot, we've needed specialty referrals and they've always done everything quickly and have been so kind to us. Dr. Roque and Ms. Fain have always listened to my concerns and addressed any issues immediately. I've watched how his staff has been cussed at by parents and they've always kept their cool. Now there is a nurse practitioner there and she is also a great doctor and a wonderful addition to this practice. We always recommend our friends and family here! The office is always clean, as well as their bathroom. We love Dr. Roque and his staff!

this is the worst doctors office ever the staff is extremely rude and unprofessional I needed my…read moreson records for him to start school and they gave me the run around the last name ina needs to be fired I was left on hold for hours and she never came back to on the phone to even let me know she was still there are assisting me with what I need I expressed to ina that it was poor customer service to treat customer this way I work in customer service and if we left customers on hold without checking in we would be fired ina proceeded to tell me to sit done and shut up never once did I raise my voice are anything a week later I received a letter stating my son would no longer be under dr roque care because of inappropriate behavior never once did I express any inappropriate behavior ina expressed extremely inappropriate behavior and disrespect to me as an adult and a mother trying to get her son in school I have never been treated so terrible in my life I advise anyone please do not use this doctor office it's not the doctor it's the staff the are very rude and unprofessional and disrespectful to there patients

I no longer fear dentists thanks to this fine office!! They are up to date and knowledgeable and…read moreextremely gentle!! I had not been to any dentist for many years, and with sedation offered I had my first visit. Since then I usually do not need that though it can be an option!! I will be going here for the rest of my life, with a great smile!!!

The staff and Dr. Barganier are always, kind professional, and simply the best. I recommend them to…read moreeveryone when the subject comes up.