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    Prime Auto Sales

    1.0 (1 review)

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    24 days ago

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    Central Valley Used Supercenter

    Central Valley Used Supercenter

    (18 reviews)

    My wife and I purchased a 2006 Ford F-150 XLT and Brandon was very helpful and explained everything…read moreand made the whole process easy. Also the finance department was great also crunching numbers and getting the deal to materialized. There was a Crack in the windshield but Brandon set up an appointment to get it replaced. Definitely recommend Central Valley Automotive Group to my friends if they are going to make a purchase

    I'm toward the end of the Volkswagen "Clean Diesel" emissions control mess and I'm going to need a…read morereplacement. Since these two lots supposedly belong to the same people as the Volkswagen dealer, it will be convenient to return the car to the VW dealer and shop the two lots. I spent some time at the lot next to the VW/Hyundai dealer and no one came to see me. That's odd. I've been to car lots where I would only be halfway out of my car and someone would be there to greet me. In any case, prices are clearly marked. Some of the cars are previous rentals, so they should have had all scheduled maintenance. They list which cars were rentals on the web site but not on the price listing. The other lot, next to the Nissan and Dodge dealers is somewhat mixed with the new vehicles and it's a bit confusing what is used (excuse me, pre-owned) and what is new. On a previous visit, a salesperson was quite helpful. This time, a salesperson stared a me, as if to figure out whether I had money or not, and then, went about his business without a word to me. I really don't want to buy a car now, but the mess is forcing this. If the sales people don't want to bother, what incentive do I have to shop there?

    CarMax

    CarMax

    (364 reviews)

    It's been 26 years grandmas been driving her new truck. Now it's at 62,405 miles. She struggled…read morewith letting it go, but the moment she was ready it was as easy as anyone could imagine with the staff at CARMAX STOCKTON! Although there was a buzz a vibe about we were greeted and accommodated. This was a test for MOM on this day but she finally did it. In and out in an hour and forty minutes and a check in hand. MORE THAN COULD BE EXPECTED. 5 star staff 5 star transaction. Thank you OSCAR, very patient were you.

    June 15, 2026, I purchased a 2025 Mazda CX-30 from Carmax. On July 31, 2026, I was driving up a…read moresteep hill and my gas dropped from 220 miles to 10 miles, with no gas station for at least 10 miles. I pulled over to try to figure out what happened and while the car was turned off the mileage went back up, not all the way but somewhat. We continued another 100 or so miles, only to have the gas drop again!! We were fine until we had to drive back home on Sunday Aug. 2, 2026, over 400 miles. As my husband and I were driving we got at least 200 miles and the gas dropped and we pulled over and shut the car off for about 10 minutes and then we were able to get back on the road. The mileage dropped another two times and we had to keep pulling over. On Monday, Aug 2nd I called Modesto Mazda dealership in the next city and set up an appointment to take the car in on Thursday Aug. 6, 2026. I had the car diagnosed and had to pay $230.00 out of pocket because the Mazda dealership was waiting for Carmax to pay for the diagnostic. The findings were that there were markings around the gas tank under the back seat and Mazda would not honor the warranty due to tampering. During this time I was also in contact with Carmax's Store Support Manager, Joey Vera. When I sat down with Joey he assured me he would do what he could do, which was nothing! The Mazda dealership was also in contact with Carmax and received no response. I emailed Joey on Aug.8th and I have never received a response. On Saturday, Aug. 22, 2026, my husband and myself were out of town, again! As we were driving up a steep hill the mileage again dropped drastically!! As we drove home the mileage continued to drop but once the car was parked the mileage went back up. Today, Wednesday, Aug.26, 2026, I decided to call Mazda Corp. and spoke with Bridget and she let me know that the dealership is the one who determines warranty coverage. After speaking to Bridget at Mazda Corp. I called Mazda Modesto and spoke with the service manager, David. David actually took the time to look into things and let me know the reason the warranty would not cover the fuel pump, gage, and/or lines is because someone put an after market pump on the vehicle that was not disclosed to me when I made the purchase from Carmax in Modesto, CA. I should not have to come out of pocket for $2,327.08 for repairs that they should have caught when Carmax did two inspections and this big problem was not caught! Since Carmax does not want to take responsibility for the vehicle they sold me, I just make a report to the BBB Auto line. Carmax count your days!!! I advise everyone who has been wronged by Carmax to file a claim!!

    Prime Auto Sales - usedcardealers - Updated September 2026

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