Reviews were disabled on their Facebook page due to this incident. I just had tires mounted by Prime on a set of freshly polished BBS wheels and, upon inspection, I noticed deep gouges and bad marring taken out of the rim and outer lip of 2/4 of the wheels. Once the damage was brought up to an employee of the shop, he immediately agreed that the damage was caused by their machine and that I should be compensated for the damage; however, the owner didn't agree and turned me away in a very disrespectful manor. I've never received such terrible customer service and lack of respect as a customer. I will never go back there and do not recommend anyone using them. read more

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The office staff is some of the best I've had the pleasure of helping me. They are extremely nice! The mechanic that worked on my car is a Honda specialist, and that makes me feel good about the service I'm getting. Lastly, they have extremely fair prices! read more

Please never go here! The financing is a set up! Very nice and friendly..only to cheat you in the long run! Im a woman that got taken advantage of here. Bought all 4 tires. They put trailer tires on! Because I wouldnt recognize! Went to Firestone and got help. Please dont trust these people! read more

PREDATORY!!!!! I went in because I found a coupon for a AC Recharge on the company's website. The owner acted shocked that I had a coupon and asked where did I get it. He was obviously not pleased. He then asked me to pay right away before the service was done. I asked if the air was blowing cool. He said "I don't know, what's wrong with your car?" At this point I knew we were headed down hill. He goes on to say, we are just doing what you asked. You asked for recharge. Now wouldn't common sense say that I would be looking for a recharge due to my air not blowing cold. Because I'm a woman of a particular age and have been in the "game" for a long time my "predatory business antenna" shot right up. I put on my game face and proceeded to deal with the wolf as calmly and professionally as I could. He ran back to the technician and spoke in a different language (extremely unprofessional). The technician had that sad look, because he knew like I knew that people aren't stupid and whatever this "boss" does to customers he is doing the same to the employees. Ultimately he gives me a song and dance about a piece needed and could I come back tomorrow and it will get taken care of. I asked how much and typical predatory response, "I'll have that info for you tomorrow, don't worry". Let me translate: that means I need time to see how much I can gauge and get away with it. Tomorrow comes, I go to the shop first thing (which by the way is an inconvenience) Ricky is lighthearted, singing, opening while I'm waiting (disrespectful). Ask me if I know a song he is singing (I wanted say, it that Backstabbers by O'Jays) but I'm keeping my game face on. He begins the snake oil sales tactic. Ultimately he tell me I need Evaporator Expansion Valve, which cost $28.00 and that it will be $815.00 in labor and that I will need another recharge at another $89.00 my total will be $953.00. I tell him thanks take the invoice and promptly leave. (Not what was going on in my head). I go to another shop and they tell me my Freon is empty and I probably have a leak. Now why is my Freon empty if I just had a recharge less than 24 hours ago and I have not driven the car. Well I go to store and get a can of stopl eak with dye and another can of Freon. Being that the second shop told me I could easily take probably 1 and 1/2 to 2 can because I was that low. This was yesterday. My car is running ice cold. True I will wait a few weeks and see if it maintains but either way this business Prime Auto is completely PREDATORY!!!!!. Ricky is demeaning,condescending, inconsiderate, obnoxious. He is a fool. If ever there is a riot in town due to any reason and they decide to burn it down, I'm sure his shop would be top of the list. read more

Felt compelled to update: half of 4 tires I got here 3 months ago are already done. Mechanic work still good.

Great, quick service with even better prices. Thank you so much for quickly replacing a tire for my Subaru for an awesome price!

BEWARE!!!! If you want your car fixed properly think twice about this ghetto ass shop this is the worst only gave these weak links one star because I had to to write this review ok let's start last year 2018 took my 2012 Nissan here just for an oil change the owner Rick supposedly changed the oil but a few days later my car had problems Someone checked my oil and it was empty (No Oil)...so went to somewhere else secondly I took my 2002 Camry there about 3 months ago and they said I had a small oil leak and I needed CV axles changed and an alignment. I Bought my car back to the shop to let only one guy fix on my car(not the owner who hasn't been present) this pass Thursday and Friday I had CV axles changed because of a whinning and rubbing noise coming from my driver side tire.The lady who works the inside of the shop telling me it's your CV axles I promise after this is finished u will not here the noise(liar) so after finishing my car the car still had the same sound so I was told to take my car to a transmission shop because my transmission was going out.After trying to drive my car downtown to the shop the car stops in the middle of the road and would not move on drive or reverse.I Told them about the problem and also told them that I took my car to AutoZone two days prior to bringing it there and put it on the coding machine and there was no codes for the transmission r the drive shaft So they claimed they would take care of it because it could be a defect with the new CV axles. So Monday Morning They claim they got new axles and the same problem so the lady behind the desk is saying it's throwing a code for the gear sensor but the guy who fixed the car is saying that it's the transmission but I do remember him hammering something in the middle of my car when he was fixing the passenger side axle(why did he need to hammer on my car?)So today I called and talk to the owner Rick who has not been present since all of this has been going on so he has not been there to check my car says it's the transmission u been having problems before but (good thing I kept my paper with the diagnosis saying that it was a CV axles and alignments)He asked for my name and hung up in my face (what business is conducted in that manner) .Two other mechanics checked my car and the transmission was fine These ppl r money hungry animals who will do any and everything to get and extra dollar out of you.....I WILL B TAKING FURTHER ACTIONS but if you want your vehicle to remain solid this is the wrong place. read more