Amr Ali was excellent to work with and is truly a stand‑up person. This is my seventh BMW, and he was easily one of the best individuals I've worked with throughout the process. read more

Our 2023 X4 had been making some very unfamiliar noises upon start-up and idle. Service advisor, Lindsay put us on the schedule to check out the problem. Upon arrival and check-in, everyone encountered was very cordial and smiling despite it being a hectic Monday morning. Our vehicle was taken back to the maintenance area immediately, and in less than 45 minutes Lindsay and Service Manager Ryan found me and explained the problem, and how they immediately repaired it. We were very impressed by the minimal amount of time it took. Both shook my hand and assured me that we should not hesitate to bring it in if we encounter any problem of malfunction! A big thank you goes out to these professionals! read more

I purchased my BMW directly from BMW of Macon in April 2019 and have always been the sole owner of the vehicle. From the day I drove it off the lot, I entrusted every single service and maintenance task to this dealership, never cutting corners, always staying on top of oil changes and recommended repairs. This was my first high-value vehicle purchase, and I made sure to treat it with the utmost care, believing BMW of Macon would do the same. However, a week ago, while driving home on the interstate with my two small children late at night, the engine completely shut down without warning. This was a terrifying experience that put my family's safety in jeopardy. I had the car immediately towed back to BMW of Macon, where I waited two days for a diagnosis. The service team informed me that my car needed a brand-new engine because a bearing had worn loose, causing the drive shaft to create a hole in my oil pan, which led to the engine shutting down. The repair cost? A staggering $34,000 on a car that is worth no more than $16,000 at this point. My insurance won't cover it because the BMW technician, Chris, told them it was a mechanical failure--a failure that he stated is a common issue in BMWs. Yes, you read that right. This is apparently a known problem, according to Chris, and yet, despite the fact that BMW of Macon is the only place to ever service my vehicle, I was never once warned or advised that this could be something to watch for. They're quick to tell me when my air filter needs to be changed or when my brakes are wearing down, but they conveniently never mention an issue as severe as this? Why was I never warned? If this is a common problem that they're fully aware of, how was this not checked or addressed during any of the countless services I've paid for? Now, I'm out a vehicle, out thousands of dollars, and left with a car loan balance I can't do anything about. BMW of Macon's negligence and failure to inform me of this "common" issue have left me stranded--literally and financially. Their lack of accountability and disregard for my safety and that of my children is beyond unacceptable. Do yourself a favor--if you care about your vehicle and your peace of mind, do not trust BMW of Macon with your car. Their negligence could cost you far more than just money. It could put your life at risk. read more

RUN!!!!!! Find another BMW this place is a joke! They did a service on my car told me what needed to be fix I got it done soon as I could get a appointment they did what they said was wrong took the car I took it home and notice the same issue happening i brung it back for them to tell me it's something else 2k more which was never mentioned RUN from this place no communication and the advisor told me anything could've happen from the time I took it home until the next day this is bad business I had bmws for years and never experience what I went through with them Pathetic read more

I have been charging my Chevy Bolt at their ChargePoint kiosk most mornings while I wait to pick up my grandchild from school. I appreciate that they keep the parking spots by the cords open. And no one has given me the hairy eyeball even though I've been sitting there for more than two hours. Thanks! read more

Fantastic experience from start to finish. Just picked up an M760 from Micheal Perez and the transaction couldn't have been more flawless. Great service, fast, and great price. (Normally you can only pick two of these accolades, if that). Will be exclusively buying all my BMWS from this dealer in the future. P.S. this was an out of state purchase. Hands down one of the top car purchases I have made in a while. Michael, if you read this. Thank you. God Bless, Eddie G. read more

BMW of Macon - M760 from bmw of Macon - Car Dealers Near Me - Macon, Georgia

Simply Outstanding!!! From Sales (Mr. Harris) to the Product Genius Team (Mr. Poku and Ms. Bell), my experience at BMW of Macon was seamless and extremely professional. The Product Genius Specialists here are clearly experts in their craft and they went above and beyond to insure my transition into my vehicle was a great experience. Prior to purchasing, Mr. Poku personally spent 2 days with me to insure all of my questions/concerns were addressed. In addition, I will add that the staff was very transparent in informing me of the pros/cons of their product to ensure that I made a very conscious / deliberate decision regarding my decision to purchase a BMW! A very well deserved 5 Stars! read more

Me & Jeffery (Detail Manager) at BMW of Macon. Getting car serviced under the N63 Oil Consumption Settlement case at BMW of Macon. There's something special about small market dealerships...seems like they work harder to provide a better experience. I drove 50 miles to use this dealership because of their Sevice department ratings. Svc Advisor; Lonnie Coleman, is smart & interested in getting to the bottom of my N63 Oil Consumption Settlement issue. Looks like I'm being scheduled to return at a later date to do the 5-hr engine servicing - - and I'm told it's all under warranty! You definitely want to take the short, against-the-traffic drive to see Lonnie. Tell him Dr. Miles sent ya! read more

BMW of Macon - Car Dealers Near Me - Macon, Georgia

I purchased a used Lexus from here less than a month ago. Before I came to pick it up I asked the sales rep if the car was fully inspected (I told him I meant the brakes and battery too) and he assured me it was. I took the car in for an oil change today (problem #1) and found out that it needs a new battery (mine was almost dead), spark plugs, and front and rear brakes (both were almost to the metal). Smh what kind of inspection did they do?!? The car shouldn't have all of those issues in less than a month unless they were already there. My advice, if you're buying a new car expect to have some maintenance repairs shortly after buying the car. read more

I purchased my 540i from BMW of Macon at the end of July 2023. The salesman did a great job, but when it came to the vehicle's issues and getting them resolved, it's been problem after problem. It began to make a popping noise when turning and the brakes squealed, I informed my salesman and they asked me to bring it back so service could take a look and fix the problem. They diagnosed and fixed the issue but still had problems. Needless to say, shortly after the previous issue, my son was driving the car on the interstate when suddenly the temperature hand indicated car was too hot and shut down while he was driving. I informed BMW of the issue and luckily they had Jeffery to pick my son up so he wouldn't be stranded. I had the car towed to BMW service department which stated the radiator's hoses and radiator needed replacing for $4000. I found out this is a common issue as well with the cars. When I say I have had issue after issue I mean it and still having issues within 1yr 4 months. Then when I spoke with Scott the general manager he just stated to come back and we can try to put you in another car if desired. This is the time I need the LEMON LAW, because this car definitely meets the standards. I could continue with this rant but what will it solve. The owners of BMW MUST BE PROUD! read more

Look no farther than BMW of Macon -- no matter where you are! I worked with Omar Saleh and he helped me lease TWO cars within a few weeks of each other, at unbelievable deals. He went out of his way for me and truly delivered first class service from beginning to end. Omar was kind, professional, and very patient with my endless emails/texts. I'm in Los Angeles and he and his team made both transactions super easy and seamless. Looking forward to my next deal already :) read more

BMW of Macon - 2020 BMW 740i (Alpine White) - Car Dealers Near Me - Macon, Georgia

I bought my wife a 2018 BMX X2 CPO in May 2022. I bought it using the True Car app, and the pictures made it look pristine. They delivered it to my home in Jacksonville (putting 300 miles on it on the process). When I popped the hatch I noticed some paint issues on the rear. I called my salesman, Ed Giannasca, and he said he'd have it taken care of. Several weeks went buy, and I called him several times about an ETA. My wife was battling breast cancer at the time, so eventually I lost track of hounding Ed for the promised fix. But it turned out to be so much worse. For a supposed CPO, this car was an absolute turd. First, the alignment was off. Pulled to the right, and my local BMW service center had no answer for it. Next, the blinker went out. Not just the bulb, but the entire mechanism. Now, here we are, less than 10k miles out on it and the brakes (front and rears, as well as rotors) are totally gone. And BOTH motor mounts are bad and have to be replaced. We've owned this piece of shit for 8 months and have $2,600 in needed repairs. Normally I'd write it off as a bad model, but I bought myself the exact same year, make and model, from another dealership, with the same amount of starting miles and current miles and have had ZERO problems with it. My suspicion is this wasn't a CPO, or that the CPO certification process was rushed, fudged, faked, etc. There's no way in hell this car is certified. A certified nightmare, is more like it. I called the sales manager down there today and was told Ed is out, but he'll "look into it and call me back" He never did.​ read more

The Macon BMW dealership is honest, honorable and terrific. Here is the story of how the BMW dealer in Decatur Geogia lied to us and how the BMW dealer in Macon took great care of us. We brought in my wife's BMW for service to the Nalley BMW Decatur location. A lot of the sensor lights were on. The car only had 27,000 miles on it; but the warranty had just expired. Nalley ran a series of tests and charged us about $2,000 just for the diagnostics. The price they wanted for the repairs was extremely high; therefore we took the car to a local repair shop and they did all the work - except for the radiator - for less than half what Nalley wanted. The local shop could not handle the repair of the radiator because it requires a special machine that only BMW dealers have. The car only had about 27,000 miles on it. You cannot just replace a radiator sensor; you have to replace the radiator. The Nalley rep claimed the cost would be about $5,000 for the radiator and radiator sensor to be replaced. The Nalley rep showed my wife a photo of the radiator and it supposedly showed the radiator had 7 or 8 holes in it. My wife had purchased the car from the BMW dealer in Macon. The Macon dealer agreed to pick up the car at no charge and bring it from Atlanta to Macon. They picked up the car in Atlanta, brought it to Macon and then thoroughly examined the radiator. It was fine. It worked fine. There were no holes and no leaks. The only problem was the radiator sensor. It was not working properly. The problem is that to replace the sensor you have to replace the entire radiator. The Macon BMW dealer said they would have to charge about $1,800 to replace the sensor and radiator (much less than the $5,000 Nalley wanted) ; but they said there was no need to change the radiator unless we needed to pass an emissions test. Evidently if the radiator sensor is not working, then the engine sensor will show a problem and because of that the car can not pass the emissions test; though actually nothing is wrong with the radiator or the car. Since there was nothing wrong with the car, except the radiator sensor was not operating properly, we paid for the Macon BMW dealer's radiator diagnostics - about $250. The Macon BMW dealer is returning the car to Atlanta free of charge. If you want to buy a BMW or have it repaired and live in the Atlanta area I would consider going to the Macon BMW dealer. I think the Nalley Decatur dealer has committed fraud. they lied to us about the holes in the radiator. There were none. They are not honest and you should not take your car there. You should consider using the Macon BMW dealer, even if you live in Atlanta. They are great to work with, honest and honorable. read more

I had a horrible experience at this dealership. I found a car on their site for a good price, called their salesman Micah to confirm it was available and made an appointment to test drive. After renting a car and driving over 100 miles to get there, Micah told me it was no longer available, even though I confirmed its availability literally the night before. The car is STILL listed online (it's been a week since I went). Pretty sure they're posting false advertisements on CarGurus and other sites in order to get people to the dealership. Be warned. On top of that, Micah was very standoffish from the moment we met and seemed wholly uninterested in selling us any cars or even speaking to us. My BF and I decided to test drive another similar car since we didn't want to make the trip a waste. Micah explained absolutely nothing, asked us nothing about our needs and was dead silent during the extremely awkward test drive. We didn't even go back into the dealership after the test drive because he abruptly let us go and left. I have never had such a terrible and perplexing experience with a salesman in my life. read more

Bmw of Macon really treated me well on my BMW purchase. A nice 5 series CPO car. Mercedes Shannon helped me secure the car purchase over the phone giving me exceptional service making my purchase fast and efficient. I met the sales manager(Jason Diaz) and the Dealership manager (Scott Smith), both made me feel appreciated. It's worth the drive to BMW of Macon read more

BMW of Macon - 535I Nice CPO Car - Car Dealers Near Me - Macon, Georgia

The team at BMW of Macon Georgia work enthusiastically to ensure that I was happy with my trade. Kwame Poku delivered my new car to me in Atlanta, and he was outstanding. Kwame took the time to show me the basic and high tech operational functions of the car. Kwame even took the time to take care of little details that I would never have even known to ask about. I am so happy with his service. Kwame provide service like I have never ever experienced before when buying a car. Thank you, Kwame! read more

Sad to have to amend my original four star review (original unedited text in in the middle) Took the car to have it detailed this weekend and learned that the car has extensive water spots damage on the driver side (sounds like sprinklers were hitting the car and mineral deposits became imbedded in the finish) They are super prominent and were not coming off with regular wash. Contacted the dealership and was told that a) they are minor imperfections that should be expected (I am not complaining at all about all the other scratches as I was expecting imperfections, but these water spots were never disclosed) b) the car was in my possession for too long for me to ask for help now (the annoying part is - dealership took over 2x amount of time to get the car to me and I ended up having a baby the day before it was delivered) so for the last month, I didn't have a chance to deal with the car. ----------------------- ***ORIGNAL REVIEW*** I purchased a car from them remotely. It was an interesting experience. I contacted four or five dealerships and BMW of Macon was by far the best for a remote buying. They responded instantaneously, treated me as a serious buyer throughout and all subsequent communications were fast as well. I didn't get a great discount, but the price was reasonable to begin with. They were clearly comfortable with a long distance transaction and I get a sense they handled many of them. Delivery of the car took a little longer than expected (but it snowed in Georgia :) which delayed receipt of the payment). I was a little bummed that they didn't handle registration with my state, after collection sales tax (they promptly refunded it) they ended up saying we have to handle it on our own. Overall good experience and I would definitely recommend them for a long distance purchase. ----------------------- Bottom line I am mixed on recommending the dealership for a remote purchase, after purchase interaction left me feeling pretty unhappy, but I don't know if others are any better. Will likely not be a remote buyer again (we bought our last four cars used) and this car ended up having more extensive amount of damage that others (they all have similar miles). I would have either passed on it in person, or asked for a greater discount. read more

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I purchased a 3 series from BMW of Macon. Anthony L provided an outstanding sales experience. We looked at several cars and several packages before making a decision. Anthony was patient, knowledgeable, and really took the time to make sure our vehicle was perfect for us. A painless car buying experience (hard to find these days!) read more

Tyler is the man! He worked overtime and waited to meet me after our late arrival (after store close), and allowed us to test drive our used '13 Cruze. The experience in the shop was excellent!! Highly recommend. read more

FRAUD!! CHEAT!! UNETHITCAL! Stay Away! I leased a vehicle through a broker and I reside out of state. The paperwork was done via Fedex. After 14 days or so when it showed up on BMW website I noticed that my allocated mileage was 30k instead of 36k. Upon deep diving and rechecking the executed paper I noticed that my signature was forged and numbers were altered. This deal was conducted via a broker. The car was to be shipped to me. OMAR Saleh -The Sales Rep- - Stop paying attention after deal was done. I had to contact again and again to get the vehicle shipped to me. He sent me paperwork with forged signature. Never sent the title work to MY DMV after promising. I had to send mails again and again to get the copy of executed paperwork. Jason Diaz - Called and lied pretending to be the co-worker boss to cover up the forgery. Lied that GM is aware of situation. Lied that BMW is correcting contract and lied that employee will be fired. Scott Smith (GM) - Did not take any action on the employee who conducted the forgery and made me deal with the same employee throughout the process. I spent more than a month sending email/phone calls. On the calls he sounded like it was not a big deal. Big part of the problem. Michael Perez- Finance Director- Forged my signature, kept on sending paperwork with mistakes to me. Delayed every step of the process and had to be pushed all through even after committing the forgery. Got away with no punishment what so ever. In the end- My miles was corrected. The money that they were trying to pocket was added to my account and hence payment was decreased by $25 per month. No compensation was given for the ordeal that I had to go through. It took 1.5 month for this to sort out. The employee involved was not disciplined and got away with the mess. I am not sure how many other they have done this to. I was lucky to check the information else I would had discovered it after 3 years during turn in. read more

The worst experience busing a car. I requested my car be registered in FL and even sent my FL address and the address of my tax office. Still, my request was ignored. Now both vehicles are not registered at all. The financial manager and title manager did little to help. Almost 45 days into the process, the titles are lost because the dealership didn't fill out the title paperwork correctly, causing more delays. Now I have two cars with which I can't do anything because I have no tag or registration. I will never buy from this place again. Only ONE person is even trying to help! Lisa is doing everything she can to fix the manager's mistake, but there is not much she can do at this point. So in effect, I bought two cars the same day, paid taxes in GA now have to pay taxes in FL but can't do any of that because of the title paperwork that wasn't filled out correctly. Their mistakes will cost me 3-6k out of pocket because of their incompetence. read more

This is the worst BMW dealership ever from service to parts department I will drive 1hr to ATL before I ever come back here!!!

I very seldom write reviews but feel very strongly about staying as far away from this business as possible. I bought a car from this place in September. The entire process was miserable. Our salesman, Justin was actually great but unfortunately he's just the middleman between him and some guy with the last name Perez. After wasting our time for 2 hours, we had to walk. 30 minutes later, they were texting us saying they could do what we were asking for. I acknowledge that this is a business and they have to make money. The whole way this went down and Jason Diaz saying "I know I wasted your time today" is simply NOT okay when I drove from SE Florida to get the car. The tech guru was super nice. Fast forward to a couple months later and my license is now being suspended because BMW of Macon never reported to the Florida DMV that I was no longer the owner of my trade in. I've called twice and not received a call back. I got so desperate that I had to message the GM's wife on Facebook because she is an old family friend. The paperwork that was sent to the Florida tax collectors office was also incorrect and that was another disaster I had to deal with. My family has been buying BMW's since the 90's and this is the first and last time we will ever purchase a car from BMW of Macon. It's really unfortunate that you have to leave reviews like this so someone doesn't have to go through what you went through. I'm leaving two stars, one for the tech guru and one for Justin. read more

I keep going back. Price...Great Service.....Great Salesperson to talk to.....Bud Armstrong I've bought about 15 BMWs from him. HE TAKES CARE OF YOU! Scott Smith, Manager, always will listen and step in if needed. Of course ....BMW makes a fantastic car. If you want a great experience and great price on a terrific car, new or used.......go there now and buy a car. read more

Everything was going fine until I got to the finance guy. The salesperson I was working with had erroneously stated that the CPO warranty was good for another four years. When I got to form to be signed for the warranty, I was told that it was only valid for another one and a half years, not four. Anyway, long story short, they would not meet in the middle and the only option I was presented with was to purchase an extended warranty costing almost $15,000! On a $35,000 car? I thought that was an outrageous price for a warranty. Ended up driving to BMW of South Atlanta and had a very pleasant experience. They offered four extended warranty packages which began at $2,467 and went to $6,756 which is what I was expecting. I'll never waste my time with these hillbillies again. read more

Had a good experience at BMW. I typically hate buying cars because of the excessive haggling to get to reasonable terms. Did we haggle? A little. But we certainly got to a fair deal and I drove away with my favorite vehicle, an X6! When I got home I noticed a slight tear in the upholstery on a seat and they immediately repaired it for me. Now that's great service! But of course we all have a little we can do to improve right?! Of course we do. When I was finished with the deal and leaving to drive my new toy home, I was handed only one key. One key? Come on, we all need and expect two. Im hoping they come through for me on this last little item that separates them from good to great. read more

I have purchased two cars from this dealership and it was by far the easiest and most efficient buying experience I've ever had. I live in SC and have plenty of other dealerships I could use, but it's so much more pleasant here. Omar Saleh is an amazing salesperson who is knowledgeable and incredibly fair. Nice to have someone in your corner when buying a vehicle. Car was delivered by the nicest guy. Professional and trust worthy. I'll keep coming back here! Thx for making it easy! read more

This has been the best car purchase experience of my life. The whole organization seemed to be in sync, much like the offensive line of a football team. My particular salesman Yasser was not over bearing but focused, kind, responsive, and thorough. He didn't drab me out with ten billion phone calls a day, but reached out and welcomed me in to the deal of a lifetime. Go buy you next car there, you'll see I'm speaking the truth and you'll thank me. read more

***Buyer Beware*** The vehicles on this lot are severely overpriced. I purchased a certified preowned 2012 BMW 528i in 2016 from this dealer and have now learned after an responding to an offer from my credit union to refinance that I am so upside down in my loan that even with GAP coverage it can't be refinanced. No, I don't have bad credit and I actually got a decent rate from BMW Auto Finance. No, I wasn't severely upside down in my trade, they only tacked 888.00 on to this loan. I didn't know at the time, but this vehicle was priced $6,000 above NADA. I am not new to car buying and thought I was pretty knowledgeable about the car buying process. I have purchased 4 cars from Five Star and have had a stellar experience every time. We negotiated the price down with the finance guy but didn't close that day. We came back the following day after deciding to make the purchase and was told by finance guy that the deal we negotiated the previous day was only good for that day and off the table. I regret the day that I ever stepped foot on that lot. I know that you will likely always be a little upside down because of depreciation, but I feel violated and taken advantage of. Butler owns every dealership in North Macon, making plenty of money I am sure. Why take advantage of hard working people trying to have something? I plan to file a complaint with the BBB and every social media page for this company. It's a shame that 1 sale would be more important that gaining the business of what could have been a loyal customer. read more

I bought a 2013 Hyundia Elantra with 121,783 miles. The car was for my daughter who is in college. I have one myself. I thought it would be a great car for her. I should have been wiser. The high miles should have been a red flag. Also, the car had a minor starting problem at the dealership before my wife and daughter left. We signed an "As is Document". Meaning there is no warranty. Once we pulled the car off the lot, BMW of Macon washed their hands to any responsibility. The car continued to have starting problems off and on for two months. Finally, I took it to a mechanic. He said the head gasket was leaking and there were engine codes that were pending. (Not sure if BMW does diagnostic checks on their used vehicles?). He tried to temporarily fix it, but was unsuccessful. I took it to another mechanic who fixed the head gasket. I paid over 1,300 dollars to have it repaired. I called BMW to ask for some assistance with the repair costs. They reminded me of the "As is Document" I signed. Please make sure the used vehicle you purchase from the car lot is checked out by a certified mechanic before you make your purchase. Do not get in a hurry to sign the paperwork. Make sure if the car lot makes a claim of how good the vehicle is, tell them to put their guarantee on the "As is Document". The paperwork is your only protection in the event you have issues with a used vehicle unless you "buy" the extended warranty. Lesson learned...hoping no one else has to learn it the hard way. read more

I'm a BMW fan - LOVE THE CARS! So far I've only had good experiences at this dealer. Maintenance and parts are a little pricey, but what do you expect from the dealer. read more

C R O O K E D ! ! Bought a used BMW from BMW of Macon dealership. Less than 150 miles and 2 weeks later it sprang a leak that wasn't there when purchased. Asked them to take a look at it and the sales manager said it would be $140 for a diagnostic and then whatever repairs were needed was on me. After fixing the initial leak another leak sprang up that was pouring transmission fluid. My mechanic said it looked like someone put stop leak in it to get it sold. Replaced the transmission, the front seal, the front bearing, the o ring, the oil pan gasket all on my thousands of dollars. Sold from BMW OF MACON. Sounds fishy seeing how after my issue I found out a friend bought a Mini from them and less than 2 weeks later the motor blew up. He took it back and they said sold as is we won't help. 2 USED LEMONS FROM THE SAME DEALERSHIP WITH NO FOLLOW UP HELP. STAY AWAY IF BUYING A USED CAR. BMW OF MACON ARE CROOKS! Feb 17 - Adding to my review. Just had the last We Owe item fixed on the car(after a month and a half of ownership) and sent a list of the minor problems with the car to see if out of an act of good faith or "to make it right with me" as Jay Davis said in his response to my review, to see if BMW of Macon would fix the items since after a week of ownership I paid to replace the transmission, oil pan gasket, front bearing, o ring and front seal. I talked to a very nice lady in service who actually would like to help me out on these but sales manager Jay Davis told her that the we owe item would be the only thing that they would fix on the car and nothing else. He continues to make BMW of Macon the worst dealership. As Jay Davis said and continues to adhere to, "we made our profit when we sold the car and am not interested." Amazingly he still has a job. Jay Davis has the worst customer service of anyone anywhere. Feb 29 - the sales manager finally addressed, in a response to an email, my situation in a professional and plausible manner. When the list of other items wrong with the BMW bought from BMW of Macon was not worked on for the 3rd time when the the last "we owe" item was fixed, he offered to have those items looked at with no diagnostic fee and charge me what he called "internal pricing" to have them fixed. Not sure what that is but finally have the car to drive no thanks to BMW of Macon. So I will deal with the other items for a while, until a chance for them to look at it and price it out when convenient for me. My questions are: Why wasn't this offered with the engine issue? Why did it take 3 times for the list of other items wrong with the car to be addressed? Upped my rating to 1 star from 0 stars but only because there seems to be at least a little concern for the situation where absolutely no concern was shown for 2 months since purchase. read more

BMW of Macon did an awesome job with my 2016 4series purchase. Mr. Yasser was my salesman and his patience and attention to detail was helpful in this process. Based on the information received, they offer much more than any of the BMW dealerships in the Atlanta area for example retrieving your car from your home when maintenance is due. Also their Tech Genius, Quami (sp?) was super helpful in helping me play with all my new gadgets. I will definitely seek this dealership first for any future purchases. read more

I ordered a molding for my BMW they said they had it in stock. Drive all the way there and they say they don't have one. I wasted 2 hours of my time read more

I have bought from BMW of macon multiple times over the past years. my sales person Bud Armstrong and the sales manager Scott Smith are always 100% about my satisfaction. The dealership is clean and organized. The service department is top notch. Shelley in service is the one to ask for. She goes above and beyond the call of duty every single time we come in for service. I have never considered going to a different dealership based on my experiences. read more

I can start by saying that this staff is amazing! I moved from Miami FL and I was up on my lease so I went to take a test drive. I had my eye on the X5, I bought the car same day. let me tell you why, the sales person Phil was amazing such a kind and helpful person he Really cared about what I wanted and needed. The Manager Jason came out and introduced himself such a welcoming place. I will stick to this place as long as I am in Macon and if they can assist me else where I will continue to get my cars from here. Definitely recommend! read more

Omar Saleh sold me my new 3 series and he was very helpful!! He listened to my every need from the color to the features!!! I am very pleased with his services and highly recommend BMW of Macon!!! I will definitely be a long term client with them! Thank you!!! read more

This summer I bought an Acura TL from this dealership, but as of November have still never seen the place. Why? Because for my test drive, they drove the car to Atlanta near my office. When I bought it, they drove it to a bank near my house with the paperwork. How often does that happen? And nearly everything promised as part of the sale was delivered with no pressure. Would buy the right car from here again. read more

I live 2.5 hours away and will always trade with Scott Smith at Macon BMW. We have purchased 2 BMW's there in the last 4 years and both buying experiences were the best. Scott, Kwami, and staff really know how to treat a customer. I continue to highly recommend them to anyone. I still owe Scott lunch at Finchers! read more

I just purchased a 2012 Volvo XC60 from BMW of Macon on 7/2/18 and my salesperson was Ramsey Belmany. He went above and beyond in answering all of our questions and taking care of the little details that were important to my family. This was not a high priced transaction but you could not tell it by the way Ramsey treated us. We will definitely be back when we start looking for a vehicle for my other daughter. Thanks Ramsey and sales manager Omar for the great buying experience. read more