When I had my appointment to come in for my mammogram and my ultrasound on my breast I had an…read moreemergency that came up and I had to go to Erlanger North then I call y'all's facility and then they tell me they can't see me because I owe $50 and then I asked to speak to someone and the lady tells me I have to pay the other $50 I'm going to really pray for y'all may God bless you all

I have had so many issues with this location in terms of scheduling, confirming appointments and…read moregetting records in a timely manner. They also left out images my doctor had wanted. The scheduling staff is not knowledgeable, and it takes forever if at all to get copies of records sent to providers. Very disappointing, and I recommend going elsewhere.

Quality care and the staff was very nice. The facility is very clean and beautiful. Easy to…read moreaccess on Hwy 153.

Horrible continuity of care. Data breaches…read more Awful! Cannot schedule easily. Difficulties at every turn!

Went for lung imaging. I waited maybe 5 minutes before I was called back to begin the registration…read moreprocess. after registration they have someone take you to imaging dept and that's also a very short wait. You're in and out in no time. After imaging was complete they walk you out and down the hall to show you the exit. Everyone is very considerate, helpful and kind.

Enjoyed my visit I was treated like family and everyone was very friendly and helpful and nice to meread more

I just went In for my first mammography. The facility is very nice and clean. The registration was…read moresuper quick and the girl was very friendly. We didn't have to wait - like not at all. Amy was technician performing my test. She was training a girl named Erin. She asked to make sure I'd be comfortable with that. They were both so nice. The room is very dark and I'm visually impaired. She took time explaining exactly what was happening and the clear face shield so I didn't smash my face. I was a tiny bit nervous but it was so quick. They were both very knowledgeable and kind. Made a quick pit stop on the way out - bathroom was spotless too. They even had deodorant available. (I packed mine). The waiting area is nice with hgtv and coffee. Very pleasant 25 minute experience.

Management and scheduling. I was charged a $50 no show fee when in fact I did show up and they made…read morea mistake and didn't schedule the correct procedure. They wanted to reschedule and charge me an additional $225 copay. That was unreasonable since it was their mistake. I left without rescheduling.I spoke with Bo Guffey, the Director of Operations and he pulled the recorded phone call when I scheduled and confirmed that I did in fact request the correct procedure but he thought that both the scheduler and I should share responsibility. He spoke with Sue Teeter the COO who agreed with him to not waive the fee. This was not the first bad experience I've had with this company. NEVER AGAIN!

Staff if courteous & pleasant,& very efficient. Waiting time is minimal. I have had many tests…read moredone there & is is so much faster than going to a hospital, where they always seem to be running quite late. Free copies/discs of your scan are avialable @ no charge. As a former hospital employee, Chattanooga Immaging is now my 1st choice.

The staff is really nice, but it's hard to get anybody to answer the phone and you never get your…read morereports back or sent to your doctor's office right. I've been waiting for over a week and we've requested twice. This has happened before.

I've had 2 MRIs performed at the Ringgold facility and am completely satisfied with the results.read more

All the staff was kind & caring. I had a test that lasted several hours but it was performed…read moreefficiently. The office was pleasant. They were having a few computer issues today. Ali was wonderful

Very incompetent office staff who out right lied and sent me on a wild chase. May 6 my doctor sent…read moreCleveland Imaging an order for a CT scan. On May 7 Cleveland imaging called and made the appointment for May 13. Today, May 12, Cleveland Imaging called to say my insurance company has not given them authorization yet and they have to cancel my appointment. The the office person said the referral from my doctor was sent yesterday, May 11, not allowing enough time to get it through insurance. I attempted to have her explain how this appointment was made on May 7 without the referral. She then transferred the call to voicemail. I called back and spoke Sarah who said this is my insurance companies fault. I spoke with my insurance company who assured me Cleveland Imaging sent the request May 11 at 9 am. My insurance company filed a complaint against Cleveland Imaging. I will go elsewhere, if they cannot manage the administrative end of things I do not trust any of them, to include the medical side. They outright lied.

The mammography technician, Amy was such a pleasure. She was very personable and thorough. It was…read morethe best experience I've had since getting this procedure in years.

Do not go here for an MRI. The 2 women in that department need to be trained on showing compassion…read moreand kindness. They will be older one day and hopefully they won't have back problems. But it they do maybe then they will be able to understand the pain associated with laying flat on your back for over 45 minutes. I was in so much pain and not one time did they check on me. I tried to squeeze the notification alert thing they gave me to see if they could put some support under my knees. They just said in a stern voice "don't squeeze that and be still". Then I was told 45 minutes later they couldn't complete my exam. Shame on you both. You should have known in the first 10-15 minutes that it wasn't going to work. You let me lay there for over 45 minutes in excruciating pain.

From the owner: Tier 1 Health & Wellness is an evidence-based Preventative Medicine program dedicated to promoting…read moreoptimal mental, physical, and sexual health throughout the aging process. Tier 1 offers a variety of effective therapies to restore health, energy, confidence, and vitality.

If I could give this place 10 stars I would. My husband and I went in at 10 weeks 6 days to see our…read morebaby! The staff was so friendly and very inviting. We did a 2D ultrasound and the price was great! I was honestly expecting to pay more and totally would have. The ultrasound tech made us feel so comfortable and made the entire experience amazing. Going back at 15 weeks to see baby again!

The pricing is a little high but overall great experience. The package we ordered was supposed to…read morebe 10-15 minutes, but baby was being stubborn. The tech went above and beyond to get imagines. Friendly and patient staff. Worth it!