Prime Locksmith

4.8 (794 reviews)

Security Systems, Keys & Locksmiths

Open • 9:00 am - 6:00 pm

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Prime Locksmith - High security locks installation on commercial glass door in the mall. - Security Systems Near Me - Van Nuys, California

Prime Locksmith - Commercial glass door bracket replacement and door adjustment in the mall. - Security Systems Near Me - Van Nuys, California

Prime Locksmith - Commercial glass doors removal and reinstalled after high security locks replacement. - Security Systems Near Me - Van Nuys, California

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Prime Locksmith - Commercial glass door adjustment and locks replacement. - Security Systems Near Me - Van Nuys, California

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Alexandra R.

Prime Locksmith has been awesome! Open and available, very friendly conversation with Omar and offered available deals. I had a hard time finding a place that is open and available for walkins on a regular basis- so thank you!

$3,000 dollars later, I wish I never contacted Prime Locksmith. These guys are full blown scam artists. DO NOT CONTACT THEM. If you do, get quotes and estimates upfront. Don't make the mistake we did and didn't ask how much they charge for services. My wife and I just bought a new home and wanted the locks changed, wanted a way to update the door code on the Schlage smart lock that was left on our front door, and wanted to fix a broken knob on our back French doors. (See attached photos) I called Prime Locksmith and they sent a guy over to look at everything. He swapped the front door, backdoor, and garage door locks without any issues, and now we only need one key to open all of them, which is nice. Now on to the bad. Since we didn't have the paperwork with the original codes for the Schlage smart lock, the locksmith said he had to take it to his "friend" so he can "hack" the lock so we can set up a new code. So, we set up a new code and he charged us $225 to do so. The lock eventually reset and became unusable, so I just bought a new smart lock (for around the same price) and was able to install and program it myself. Wasted $225 on that. As I mentioned, I asked about replacing the backdoor French doorknob that was broken. He ignored me and said I needed to replace the whole lock mechanism that was inside the door. He said he had to drive to Pasadena or Torrance to find this specific piece and that he'll be back. He left and came back about 4 hours later, smelling of smoke. When he got back, he said he ordered the piece for us from his supplier. He showed me the receipt and it showed the mechanism cost $1,347.50 and he got expedited shipping for an extra $125. He said he already paid for the piece and it was custom to our door so we couldn't return it. He never called us or asked us for approval of the purchase of this piece. He just bought it and showed the bill to us, and refused to leave until we paid him. After I made the mistake of paying him, I tried calling the manager of this company to dispute the charges. He was of no help. He just said, "You paid. No refunds." So yea, if you need locksmith services, find literally anyone else. These guys took advantage of young new homeowners and just completely screwed us over. See attached photos for receipts and pictures of parts.

Czar S.

Quick, friendly, and affordable service. Got the job done fast. Highly recommend!!!!!!!!

Elizabeth S.

Their service is wonderful. Always friendly and quick! They are conveniently located near me and have been my go-to!

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Hanna M.

6 years ago

Keith gave us great, friendly services. I believe he said that he was with CT Locksmith, contracted by Prime Locksmith. He was kind, extremely understanding, and indulged me in my nervous humor. They are lucky to have him. read more

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Steeve J.

9 years ago

Great service, Omar is great. Very quick and helpful also the have a vast selection of cool key blanks. Right next to Nat's Early Bite.

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Bella H.

4 years ago

had lots of cute key options! guy who helped us was super funny and helpful! super fast service as well :)

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Noah L.

8 years ago

Got my favorite key EVER thus far from Omar he funny and nice keep up the great work if I ever need another key made I'll come here bacause if the great customer service read more

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Jay L.

9 years ago

Fast and 24/7 available- easy to get hold of, compared to other locksmith companies I tried to call who wouldn't answer their phone. Their locksmiths are capable, professional and polite. read more

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David P.

8 years ago

Omar assisted me today. The service was quick, professional, and very friendly! I am definitely coming back if I have any other locksmith needs! read more

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Seth S.

856

8 years ago

So many great options at great prices! Got my house key copied in no time! Thanks so much!!

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Pilar T.

9 years ago

Omar was super helpful and knowledgeable in his craft! Will come here for all my locks and key copies

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Meliza L.

8 years ago

Omar is super nice with excellent customer service! Place is really organized and clean. Come and get your keys here!

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Marsha R.

8 years ago

If you're lucky enough to meet Erez, he is a pro! I lost my only key to my locked 2015 Fiat and within two hours of calling Benji, he sent Erez to me and I am on the road again with a brand new key on a Fiat remote fob to open and lock the car. Professional, quick, easy. So lucky to have them in business nearby. Couldn't be happier. They totally made my day! read more

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Alexander M.

6 years ago

Went there two times to get a copy of a car key and a regular key the man working the front knows his trade and works fast. I really appreciate their service. Will go whenever I need keys made! read more

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Kyle P.

8 years ago

My door lock wasn't working properly. Last time I spent 20 minutes trying to unlock the door. I called this guys and Omar could come right away. He tried the lock but eventually we had to change it. Now everything works perfectly and smooth. read more

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Brooke W.

9 years ago

I stopped in after I purchased my new apartment. Omar at the front desk was very respectful, welcoming, and the product here is in very good condition. I appreciate the service and I will surely let me peers know about this fantastic business. Thank you read more

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Taylor B.

515

9 years ago

Great customer service ! They took my key right away a and they have many options for key designs! Omar helped me out today and he is a very nice ! read more

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Ellie R.

9 years ago

This is probably one of my favorite key spots definitely coming back! Friendly customer service!

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Marla B.

7 years ago

Two stars because they came out when they said they would (it wasn't an emergency) and were friendly. I asked for a doorknob to be replaced (I already had the new doorknob) and to install a lock on our gate. They quoted $289. Looked at gate and said they couldn't install on the type of gate I have. Spent 10 minutes replacing the knob. Charged the entire amount, including what they had quoted that had included the gate, which they did not do, plus $15 for a two minute adjustment to my front door jamb. $304. I'm still mad at myself for just paying it and not speaking up. read more

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Joseph K.

5 years ago

Recently had to have keys made in a hurry for a recently purchased home. Omar was super helpful and banged out the keys in a few minutes. Great service. inexpensive cost. read more

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Mark W.

6 years ago

Fantastic locksmith. My key broke on my 2013 Toyota Venza, and I needed a replacement ASAP. Omar made a replacement key with remote fob in 15 minutes. He also made an additional key w/remote fob from my broken key. Omar added an emergency key too! All this for way less than the dealership wanted for one key! Highly recommend this business. read more

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Chanelle A.

218

8 years ago

Omar was awesome! They are open on Sunday's which is so convenient!! I would highly recommend this place!!

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Nikki K.

Elite 18

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125

428

9 years ago

Omar is the best! If you're in need of a key, come here! There's a wide selection of novelty keys to choose from and the service is fast & friendly. read more

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Guy B.

6 years ago

A high-level professional, cheap prices, efficient and courteous service, there are no better than him.!

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Alahna J.

7 years ago

Need a set of house keys made ASAP and they made it so quick, easy and cost efficient!

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Natasha K.

119

9 years ago

Awesome place! Not only down the street from my house but also have GREAT selection of cool keys to choose from. Way better than home Depot, osh, etc. Great people, prices, and convenient location. read more

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Adrian M.

6 years ago

These guys were awesome! Expedient service and great quality! I highly recommend them to anyone needing key service!

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Andrea C.

7 years ago

I came in to Prime Locksmith to get my car key replaced, they were able to replace my keys immediately as I waited in the store. The price was super reasonable! I would definitely recommend coming here for excellent and affordable service! read more

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Ray J.

9 years ago

I arrived at there location this morning and were still closed at 9am. I called them about 9:10 someone told me they be there shortly. Waited an additional 15 minutes and now showed up. read more

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Allison B.

7 years ago

After looking for a place to make some copies of my office key all over van Nuys I finally found this place (i was trying to avoid Home Depot)! It was efficient, convenient, & affordable! More than anything I didn't have to attempt taking the keys off the ring which saved me from breaking a nail! read more

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Victoria L.

5 years ago

I feel very badly about my experience with this lock company today. I needed a cosmetic fix for a front door -- lock plate was installed crooked and I wanted it to match the doorknob and deadbolt. Even though I was crystal clear about what I wanted I was haggled over and over to replace my lock with a commercial lock for $850. I said no. Then it was just one lock for $700. I said no. I again repeated what I wanted - cosmetic fix. Very specific. Finally, the guy said he would go back to his shop and get what he needed to fix the problem. So -- he replaced the lock plate and straightened out the installation of the deadbolt. It was quoted for $350 -- he charged me $450 -- an extra $25 just for coming to my home and $75 for labor. What labor. NEVER NEVER NEVER call this company. They WILL absolutely scam you out of as much money for as little work as possible. I am angry and sick to my stomach over what they did. BEWARE! read more

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A A.

7 years ago

Prime Locksmith is awesome! Came in looking to get keys made for locks and they had it done in less than 20 minutes. These guys are amazing at what they do and very quick! I recommend anyone looking for a professional locksmith to come here. Don't bother looking at other places cause these guys go above and beyond for their customers! Great people! Highly recommend them! read more

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Jenny R.

8 years ago

I came in today for my new apt key and Omar was happy to assist. I was very pleased to find them still open which saved me a trip to Home Depot. They close at 6pm.. yay! read more

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Roxy K.

425

9 years ago

Called Prime Locksmith. Needed new lock and 10keys for my business. Avi picked up my call immediately and came to my office within an hour. Good job done. Fast, professional & good deal! Highly recommend this company. read more

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Sara S.

145

7 years ago

Prime Locksmith is an extremely professional company. I called several companies but Avi helped me so much. He knew I was in a bind and came right away (within minutes of calling him)! When he and his team came they replaced my car within minutes. Great guys and I'd definitely use them again! read more

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Robert C.

6 years ago

Was having difficulty finding the right key for my Isuzu NPR and ended up buying them online. Of course they have them here and we're cheaper here than what I paid for them. My key was duplicated with no problems and the customer service was excellent!! Thanks Omar!! read more

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Chris N.

6 years ago

Friendly and quick service, awesome attitude and very personable. Highly recommended!

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Joan E.

8 years ago

Super quick and had awesome key styles on display! Omar offered quick and fast services! Thanks again

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Manuel A.

9 years ago

Benji came late at night and did his work quick very friendly guy he explains everything he does and how it works. I would recommend this locksmith to my friends and somebody who needs a key programed or a key replicated. Thanks benji . read more

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Yeny C.

6 years ago

I came when it was already closed and Omar still made the key copy for me, I highly recommend this place!

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Alexia H.

8 years ago

The only place I get my keys made! Affordable, good selection. I recommend my friends to come here whenever they need keys. They do mail keys, car keys, and regular house keys. Will definitely be back. read more

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Mike C.

161

8 years ago

My keys are great thanks to Omar great service great keys. SPORTS, Star Wars, Toy Story all kinds of cool keys.

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Katerin V.

8 years ago

My first time in here and the service is incredibly good! I came to get a copy of my car keys and my house keys and Omar friendly helped me in and both were done in less than 30 mnts. I would recommend this place to anyone that needs fast and friendly key copies. Would definitely visit again! read more

Prime Locksmith - Security Systems Near Me - Van Nuys, California

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Page 15 of 20

14107 Burbank Blvd
Van Nuys, CA 91401
Van Nuys
Directions
(818) 305-6006
Call Now
Visit Website
http://www.primelocksmithca.com/

Payment methods

Does Prime Locksmith take credit cards?

Yes, Prime Locksmith takes credit cards.

From the Business

Specialties

24/7 Mobile Service. Highly Regarded Locksmith in Sherman Oaks, Studio City and Van Nuys area with over 10 years of experience you can be assured satisfaction. Our team of dispatchers and licensed locksmiths always perform with the highest level of professionalism and skill. As is true with most businesses, a satisfied customer is a repeat customer. Our aim is to impress all of our customers with quality and professional service, so that they will call on us for all of their future locksmith needs. Prime Locksmith offer Residential Locksmith Service Emergency house lockout, change locks, rekey locks, fix locks, repair locks, new lock installation, key copy, mail box lock change, high security locks and more. 24 HR Locksmith Services, Commercial Locksmith Service, Emergency lockout, change locks, rekey locks, master key, fix locks, repair locks, new lock installation, key copy, mail box lock change, high security locks. Auto Locksmith Service Emergency car lockout, House Lockout, change locks at your house or business, upgrade to high security locks, smart keypad locks Locksmith Van Nuys, Locksmith Sherman Oaks, Locksmith Encino, Locksmith North Hollywood, Locksmith Studio City. Prime locksmith shop Servicemen are Completely trained Have undergone and passed background checks. Always ready to provide fast and friendly service. We service in Sherman Oaks, Van Nuys areas and more citys in the valley. At Prime Locksmith key shop, we care about helping our customers.

History

Established in 2002.

We started in 2002 and we keep making our customers happy and 100% satisfied.

Meet the Business Owner: Avi G.

We doing Locksmithing for many many years in Sherman Oaks, Van Nuys and other cites in the valley. Now after many years in Locksmith business we open store front, Locksmith key shop for walk in customers who need house keys made, car keys and much more....

More Info

Hours

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Review Highlights - Prime Locksmith

“Stopped in for a spare key and Omar was awesome, friendly, fast, and got it done perfectly in minutes.”

Mentioned in 206 reviews

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Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

309 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Isaac F.

9 months ago

I came to this locksmith shop in Van Nuys and worked with Omar, and he was awesome from start to finish. He greeted me right away, listened to what I needed, and explained my options clearly without any pressure. The prices were fair, and he finished the job much faster than I expected. Omar was patient while I figured out exactly what I wanted and even helped me pick the best key and lock option for my situation. You can tell he knows what he's doing and actually cares that you leave happy and taken care of. The shop has a big selection of keys and everything felt very professional and organized. If you need a locksmith in Van Nuys, ask for Omar. He's friendly, efficient, and makes what could be a stressful situation really simple and easy. Highly recommend and will definitely be coming back if I ever need lock or key help again. read more

Jordan C.

10 years ago

Just came to here to get a spare key for my new (to me) Chevy Avalanche that I just recently purchased. The gentlemen came out and helped me right away. Service is great as it only took him a few minutes to properly measure and cut the appropriate key for the vehicle. I for one have always been adamant about having a spare on top of a spare for emergency purposes as you never know how and when it will come in handy. Small price to pay now vs having someone drive out to you in the middle of a busy Saturday night to break in and/or cut you a new key on the spot. I would definitely recommend this place for any and all individuals looking to get spare keys made for the vehicles or even their homes. read more

Amera D.

1 year ago

Omar from Prime Locksmith in Van Nuys stands out as a knowledgeable and skilled technician who truly understands the intricacies of door lock and bolt hardware installation. His attention to detail during the entire process was impressive--ensuring that every component was aligned perfectly and functioned flawlessly. The craftsmanship reflected someone who takes real pride in their work, and the end result was a secure, smoothly operating lock system that gave me immediate peace of mind. Communication was clear, and Omar explained everything thoroughly without overselling or rushing. It's rare to find someone this reliable and meticulous in the locksmith industry. read more

Victor S.

115

1 year ago

I had a great experience with Prime Locksmith in Van Nuys when I needed a few spare keys made for my home and car. The whole process was quick, easy, and affordable. The technician was friendly and knowledgeable--he made sure each key worked perfectly before I left. What I appreciated most was the attention to detail. Unlike some places where the copies don't always work right, these keys fit and turned smoothly on the first try. You can tell they use high-quality equipment and know what they're doing. If you're in the Van Nuys area and need keys made fast and done right, I definitely recommend Prime Locksmith. read more

Vanessa Q.

7 years ago

I just has mi ignition let broken yesterday...I was really ...I called this company and they were here within 20 minutes...I was happy they were here so fast.. They sent me a technician called Leo he was the best courteous nice and friendly ...even though it wasn't easy he was able to do what a dealership would have done... Am so happy and grateful he fixed my chip ignition key and also made me an alarm ....I would highly recommend this company especially Leo.... Thank s again for fixing my big problem...... God Bless you ....Haydee Gomez818-882-8233 read more

Rotem C.

250

177

815

10 years ago

I came to the store to re-key my front locks , Omar took good care of me, explained everything about security, also gave me two keys extra as a gift and I choose a cute key with a princess logo with it !! The store is in a good location I didn't had any problem to reach it. The have a very big verity you can choose of what key you want. Omar told me they also giving service with modular laboratory so now I know I have someone to trust in, Fair with prices and giving an excellent attitude for every one that walk in the store. read more

Ed R.

9 years ago

This guy is a total jerk. I came in to have a key made to the cut code that came with my lock and he immediately starts going off on me, accusing me off being a criminal?! It's beyond absurd the attitude I was given when I came in very politely and with nothing but respect, looking like a clean cut blonde haired nerd basically. Moral of the story being I didn't get my key made. To the locksmith that I dealt with - how about next time you go to eat a falafel, how about you eat a bag of di*ks instead. read more

Jody S.

6 years ago

I ordered multiple lock sets from a bigbox store, because they said they could re-key them all to match. After a big runaround at that store, only to find out that they could not do what I wanted, I called Prime. They said they could solve my problem, and did so immediately with no fuss or bother. They even gave suggestions on the installation, as well as told me they could come help if I ran into trouble. So friendly, understanding, helpful! Very reasonably priced, too. Thank You for everything!! read more

Dora L.

133

10 years ago

Amazing customer service and friendly environment!!!!! Omar greeted me and made me feel super comfortable... he even offered water and coffee while I waited the diagnosis of my situation. Prime Locksmith estimated a total of an hour to work on my center console lock which I had no keys for. Ben and Avi got my keys ready in less than 20 mins. Super fast!!! I am absolutely amazed by their team work. Definitely coming back and I highly recommend this place for any lock or keys issues. read more

Yulia S.

10 years ago

Prime locksmith simply delivers. Bentzi is responsible, professional and reasonably priced as Vun Nuys prices go. I called him on a Friday morning and he was at my door Saturday afternoon installing a deadlock and smart lock for me. He was done within 25 min max and that's because we were waiting for the smart work to calibrate. He was prepared with the right tools answers calls/texts immediately and knowledgable of home automated products. Get smart and get Bentzi in your corner. read more

Zeta

1 year ago

The locksmith came out when I got locked out and really helped me so much. I couldn't access my bank account to pay him and he was so kind to me. That means so much, honestly, especially when people need to make money to run their businesses. I'm very grateful and hope to gain him more business with my review. It's rare to experience people who will do this for anyone. read more

Shushant J.

1 year ago

I had an excellent experience with Prime Locksmith. They were quick, professional, and super friendly. I needed new keys made, and they got the job done perfectly in no time. The quality of the keys is great, and they work smoothly without any issues. Their customer service was top-notch. If you need a reliable locksmith, I highly recommend them! read more

b y.

8 months ago

I'm really happy with the service I received getting a spare key programmed. Everything was done quickly and professionally, and the process was smooth from start to finish. The price was very reasonable, which I really appreciated. Overall, great service and definitely worth it--I'd recommend them to anyone needing key programming. read more

Michael E.

1 year ago

had an amazing experience with [They were incredibly fast, professional, and knowledgeable. Their pricing was fair, and the technician was friendly and explained everything clearly. I highly recommend them for any locksmith needs--whether it's lockouts, key replacements, or security upgrades. Five-star service all the way! read more

Cynthia T.

5 years ago

What a relief to find such a fast, effective friendly locksmith service at a very fair price. I will definitely call them the next time I need their service. They made me smile, laugh, feel at ease, while he took care of business even though I was in a bad mood from being locked out. Very professional and competent. read more

Iana S.

10 years ago

These guys are awesome! They showed up within 5 min to my house (I was locked out in the freezing cold) and were able to get into my house in less than a minute. Then they cut me a few extra keys so I could hide one for future happenings!They turned my nightmare into not much of an inconvenience at all! read more

Douglas L.

2 years ago

Called up early morning and was able to get a locksmith appointment for that same afternoon. Our tech Leo was professional, Courteous, and very capable. He was able to get two new locks for us very quickly, and explained why the old ones were no longer functional. Would definitely use them again! read more

Maryanna S.

10 years ago

I just stopped in to get a key copied and what a pleasant surprise. Omar, a very happy fellow, greeted me immediately and before I could bat an eyelash I had my key copied. In and out in no time at all. The customer service and attitude were the best and the store is well organized and clean. read more

H K.

2 years ago

Since my original review they called to intimidate and harass me. Now they are leaving bad reviews for my business even though they were never a customer. STAY AWAY from these bullying menaces. By the way, their employee called from a private number to bribe me to remove my original review. read more

Penny L.

209

9 years ago

I would recommend Prime to anyone in a pinch. I had my trailer hooked up and ready to load, when I realized the combinations to our locks had been changed. Avi answered my call and was at my storage unit right away. Professional, helpful and prepared to get the job done! Thanks guys! read more

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4.3

(113 reviews)

Amazing customer service! The staff is incredibly reliable, professional, and friendly. I highly…read morerecommend them!

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