I came to this locksmith shop in Van Nuys and worked with Omar, and he was awesome from start to finish. He greeted me right away, listened to what I needed, and explained my options clearly without any pressure. The prices were fair, and he finished the job much faster than I expected. Omar was patient while I figured out exactly what I wanted and even helped me pick the best key and lock option for my situation. You can tell he knows what he's doing and actually cares that you leave happy and taken care of. The shop has a big selection of keys and everything felt very professional and organized. If you need a locksmith in Van Nuys, ask for Omar. He's friendly, efficient, and makes what could be a stressful situation really simple and easy. Highly recommend and will definitely be coming back if I ever need lock or key help again. read more

Just came to here to get a spare key for my new (to me) Chevy Avalanche that I just recently purchased. The gentlemen came out and helped me right away. Service is great as it only took him a few minutes to properly measure and cut the appropriate key for the vehicle. I for one have always been adamant about having a spare on top of a spare for emergency purposes as you never know how and when it will come in handy. Small price to pay now vs having someone drive out to you in the middle of a busy Saturday night to break in and/or cut you a new key on the spot. I would definitely recommend this place for any and all individuals looking to get spare keys made for the vehicles or even their homes. read more

Omar from Prime Locksmith in Van Nuys stands out as a knowledgeable and skilled technician who truly understands the intricacies of door lock and bolt hardware installation. His attention to detail during the entire process was impressive--ensuring that every component was aligned perfectly and functioned flawlessly. The craftsmanship reflected someone who takes real pride in their work, and the end result was a secure, smoothly operating lock system that gave me immediate peace of mind. Communication was clear, and Omar explained everything thoroughly without overselling or rushing. It's rare to find someone this reliable and meticulous in the locksmith industry. read more

I had a great experience with Prime Locksmith in Van Nuys when I needed a few spare keys made for my home and car. The whole process was quick, easy, and affordable. The technician was friendly and knowledgeable--he made sure each key worked perfectly before I left. What I appreciated most was the attention to detail. Unlike some places where the copies don't always work right, these keys fit and turned smoothly on the first try. You can tell they use high-quality equipment and know what they're doing. If you're in the Van Nuys area and need keys made fast and done right, I definitely recommend Prime Locksmith. read more

I just has mi ignition let broken yesterday...I was really ...I called this company and they were here within 20 minutes...I was happy they were here so fast.. They sent me a technician called Leo he was the best courteous nice and friendly ...even though it wasn't easy he was able to do what a dealership would have done... Am so happy and grateful he fixed my chip ignition key and also made me an alarm ....I would highly recommend this company especially Leo.... Thank s again for fixing my big problem...... God Bless you ....Haydee Gomez818-882-8233 read more

I came to the store to re-key my front locks , Omar took good care of me, explained everything about security, also gave me two keys extra as a gift and I choose a cute key with a princess logo with it !! The store is in a good location I didn't had any problem to reach it. The have a very big verity you can choose of what key you want. Omar told me they also giving service with modular laboratory so now I know I have someone to trust in, Fair with prices and giving an excellent attitude for every one that walk in the store. read more

This guy is a total jerk. I came in to have a key made to the cut code that came with my lock and he immediately starts going off on me, accusing me off being a criminal?! It's beyond absurd the attitude I was given when I came in very politely and with nothing but respect, looking like a clean cut blonde haired nerd basically. Moral of the story being I didn't get my key made. To the locksmith that I dealt with - how about next time you go to eat a falafel, how about you eat a bag of di*ks instead. read more

I ordered multiple lock sets from a bigbox store, because they said they could re-key them all to match. After a big runaround at that store, only to find out that they could not do what I wanted, I called Prime. They said they could solve my problem, and did so immediately with no fuss or bother. They even gave suggestions on the installation, as well as told me they could come help if I ran into trouble. So friendly, understanding, helpful! Very reasonably priced, too. Thank You for everything!! read more

Amazing customer service and friendly environment!!!!! Omar greeted me and made me feel super comfortable... he even offered water and coffee while I waited the diagnosis of my situation. Prime Locksmith estimated a total of an hour to work on my center console lock which I had no keys for. Ben and Avi got my keys ready in less than 20 mins. Super fast!!! I am absolutely amazed by their team work. Definitely coming back and I highly recommend this place for any lock or keys issues. read more

Prime locksmith simply delivers. Bentzi is responsible, professional and reasonably priced as Vun Nuys prices go. I called him on a Friday morning and he was at my door Saturday afternoon installing a deadlock and smart lock for me. He was done within 25 min max and that's because we were waiting for the smart work to calibrate. He was prepared with the right tools answers calls/texts immediately and knowledgable of home automated products. Get smart and get Bentzi in your corner. read more

The locksmith came out when I got locked out and really helped me so much. I couldn't access my bank account to pay him and he was so kind to me. That means so much, honestly, especially when people need to make money to run their businesses. I'm very grateful and hope to gain him more business with my review. It's rare to experience people who will do this for anyone. read more

I had an excellent experience with Prime Locksmith. They were quick, professional, and super friendly. I needed new keys made, and they got the job done perfectly in no time. The quality of the keys is great, and they work smoothly without any issues. Their customer service was top-notch. If you need a reliable locksmith, I highly recommend them! read more

I'm really happy with the service I received getting a spare key programmed. Everything was done quickly and professionally, and the process was smooth from start to finish. The price was very reasonable, which I really appreciated. Overall, great service and definitely worth it--I'd recommend them to anyone needing key programming. read more

had an amazing experience with [They were incredibly fast, professional, and knowledgeable. Their pricing was fair, and the technician was friendly and explained everything clearly. I highly recommend them for any locksmith needs--whether it's lockouts, key replacements, or security upgrades. Five-star service all the way! read more

What a relief to find such a fast, effective friendly locksmith service at a very fair price. I will definitely call them the next time I need their service. They made me smile, laugh, feel at ease, while he took care of business even though I was in a bad mood from being locked out. Very professional and competent. read more

These guys are awesome! They showed up within 5 min to my house (I was locked out in the freezing cold) and were able to get into my house in less than a minute. Then they cut me a few extra keys so I could hide one for future happenings!They turned my nightmare into not much of an inconvenience at all! read more

Called up early morning and was able to get a locksmith appointment for that same afternoon. Our tech Leo was professional, Courteous, and very capable. He was able to get two new locks for us very quickly, and explained why the old ones were no longer functional. Would definitely use them again! read more

I just stopped in to get a key copied and what a pleasant surprise. Omar, a very happy fellow, greeted me immediately and before I could bat an eyelash I had my key copied. In and out in no time at all. The customer service and attitude were the best and the store is well organized and clean. read more

Since my original review they called to intimidate and harass me. Now they are leaving bad reviews for my business even though they were never a customer. STAY AWAY from these bullying menaces. By the way, their employee called from a private number to bribe me to remove my original review. read more