Excellent service. They go above and beyond. They did a great job and made sure to be timely about…read moreit. They checked my tires psi and lights. Very good for the cost. Very friendly. I asked to get my oil changed also found out I needed a filter change. I appreciate the great customer service.

Pulled up to get an oil change , they have 2 lanes me and another person were waiting for the Techs…read moreto finish up with the vehicles in the current bay my lane finished first but because the person next to me conplained abt being there first they made me reverse all the way out and swap lanes, wich was already annoying, then the car that was in the bay that i now had to wait for caused me to sit there for 30 minutes, im not sure what was taking so long , finally i get pulled in and the dude on the computer totally seemed like he hated his job, seemed annoyed and just had a major bad attitude the whole time, asked him if he could check my alternator as my battery test failed he said he would, never did lol and then when i asked "hey what about my alternator"? I was looked at and ignored... i think the only good thing was the young man who did my tires , he had a great attitude, was fast, efficient, and did a good job , so overall just terrible terrible customer service like i said besides the kid , they just dont care , or want to be there it seems.. typically I do my own oil changes as I am mechanically inclined, but I just was in a time crunch so decided to just go to the shop as it was close to my house but at that point it would've been faster and more efficient and cheaper to just do it myself. But hey, you live and you learn now I know for next time to never go back to the shop.

To summarize my experience in 3 words....total rip off. I…read morecalled first to ask the cost of an oil change. I was not asked any qualifying questions about my car. She simply responded the price is $80. Expecting to pay $80, I drove into Take 5 Lube. I asked the robotic employee how long it would take as I had an eye appointment to attend. He said 15 minutes. I pulled into the garage only to be told to remain inside my car on this 90 degree day as customers were not allowed to leave their vehicle. It became apparent the employee wanted me to be a captive customer. He immediately explained the $80 oil change was not available to me because my car has over 75000 miles. Therefore I had to pay for the $113 oil change. My hood was already up so I felt compelled to stay. They then told me my air filter was dirty, my spark plugs need to be sprayed and my wipers needed to be changed. As I sat trapped in my vehicle, this began to feel more and more like a shake down for money. The 15 minutes expanded to 30 minutes, putting my eye appointment in jeopardy. My advice is to locate an honest outfit and avoid Take 5.

The manager Brandon and his associates Chad try to rip me off and overcharge customers. I went in…read morefor an oil change, and they asked if I wanted the cabin air filter changed. I said no. The employee then said, "Well, it's free." My boyfriend and I looked at each other and agreed if it's free, why not? After we left, we noticed a $52.99 charge for the cabin filter. We turned around and came back within three minutes to ask why we were charged. We requested a refund and our old filter back. The manager refused to give us a refund and also refused to return the old filter, claiming it was already thrown away. On top of that, I also purchased a fuel cleaner. The staff was so disorganized they almost sent us off without charging us and without even putting the fuel cleaner in the vehicle. I had to remind them to do it. The whole situation felt intentional and dishonest. If it was truly free, it wouldn't have been charged. This was misleading and unacceptable. I would not recommend this place.

I came in for an oil change and everyone there was very professional and friendly. The oil change…read morewas done quickly, and they gave me good recommendations for products to use. I had Casey and Spencer help me out and they were fantastic!

Horrible experience and service - $140 for an oil change? One of them stripped a plug. I heard him…read moreswear about it and talk about it and the cashier lied about it said it was from before it came in. Very unprofessional atmosphere gave me no confidence at all. Planning on having Jiffy Lube. Check to see if all the services were done.

Had a difficult time getting the Military Discount even though I served in the Vietnam War! and was…read morein the Military for 21 years. Oil change was done well.

I came in for an oil change and was greeted by Michael. He had a big smile on his face, it's…read morecheerfully asked me what he could do for me. We decided to do an oil change, and later, change my air filter. Both he and his colleague, Tyler, got right to work. They quickly got the work done, answering every question I had along the way, insurance and wisdom. I had some questions about changing my transmission fluid down the road, and both of them looked into what was suggested. Upon finding a discrepancy, they were able to share some comment advice before referring me to my manufacturer's documentation. The overall mood in there was jolly and cordial. Morel pie, both guys seemed concerned with doing a good job, and it was a pleasure getting to go here. This is my new go-to for oil changes, and I suggest you consider it too if you're looking for a solid service.

My sister who is a senior citizen got excellent service at the shop Logan was very helpful and she…read morehas been taken advantage of at other shops. This place was wonderful. They treated her very well. I would recommend it highly

I wanted to recognize Jason at this location who went above and beyond to ensure I was taken care…read moreof. First of all I had called around various places to try and get my Tundra in for a winter change out. Everyone stated that they were not able to get me in. I called this store and Jason was extremely accommodating and stated he could get us taken care of. The price was so much better than other locations. Lastly he treated me as if I had been a long time customer. I will definitely bring my vehicles to this shop in the future as I will soon be doing my daughter's winter change out and will also be in the market for new tires for my dad's truck. Thank you Jason for an amazing experience.

We have been taking our cars to Martin's for several years now. We are so glad we found them. They…read moreare kind, honest, responsive and professional. We would not go anywhere else.

They did an oil change and rotated my tires for about $110. They let me know they didn't have…read moreenough info from the manufacturer to repair an issue with the AC I'm having. I had to leave my car in their lot and they were super friendly about it which I appreciated a lot. The team seems friendly, professional, and honest.

If there more stars I would give more stars!! In early 2025,…read moremy 2014 Ram 2500 Powerwagon had a bad tick and it turned out to be a bad lifter that wore the camshaft... long story short, I needed a new 6.4l hemi for my truck. I got quotes for it from about 11 different mechanics. I went with 5 MILE AUTO CENTER because of the communication and the transparency of what was included and how much each item would cost. The work was done in the promised timeframe and they kept me informed on the progress and answered questions every time I had them. Then when I came in after done work and made my final payment I was informed that not everything they quoted was needed and they were able to do the work for less than what they thought and agreed on. THEY WERE TOTALLY HONEST AND ACTUALLY CHARGED ME OVER $500.- LESS !!!! I could not believe it! I have not met anyone like that!! Then later on after about 2 weeks, the fan was still much louder than I was used to (turned out my old fan clutch was actually broken and that is why it was so quiet) he replaced it and put in a new one, all under warranty, did not charge me a dime! In addition they topped off my transmission fluid which was low, for no charge at all. My experience with 5 MILE AUTOMOTIVE CENTER could not have been more pleasant! A huge shout out to the 5 MAC and everyone who works there, I d recommend them for any work you need done on your car! They are HONEST, CARING and TRUSTWORTHY, and of course, my truck runs like a champ now!! Will take all my vehicles there if I ever need anything.

I'm not great a dealing with cars or mechanics. I don't understand them and so feel vulnerable when…read moredealing with people who do. It comes down to trust and the experience I had at 5 Mile Auto, took a weight off my shoulders. Every employee I met there was professional and always willing to answer questions. All around great experience during a frustrating time dealing with a damaged car. Would highly recommend.

Had a trip in a couple days and realized I was overdue for an oil change. I happened to be in the…read moreneighborhood and stopped in at Clark's. I was really impressed how clean the place was, especially considering this is an oil change venue. I was greeted right away by a really friendly tech. Wait to get my car done was less than expected so that was cool. Considering how quick the whole process was, I feel like the price was more than fair and likely will come back to this location again. Thank you for a great experience, Clark's.

I have to say a few words about Clark's Automotive located at 710 W. Francis Street. I had a light…read morecome in my car...of course I panicked. I had been to Clark's Automotive before and remembered how great they were, so I gave them a call. I left a message and Steven got back to me right away. We set up an appointment and got my fixed and back on the road within hours. I was so impressed with the staff and the service I received. Thank you Clark's Automotive, I will definitely recommend you to my family, friends and coworkers.

While we were waiting for our oil change on 7/14, they closed the auto center WITH US INSIDE! We…read morewere sitting in the 4 chairs in the auto center, directly in front of them. They turned of the lights, closed the gate and left. No text, no overhead page and they still had our keys. Finally got out and found a manager, and she gave us the wrong keys (wrong barcode sticker on our invoice). No apology. Ridiculous. Will never go back.

We called in advance to get one tire replaced and they stated it would take about an hour. After…read morearriving they took a long time even getting the car in line to get serviced, then the expected wait time turned to 2.5 hours. So we left because there is not even seating to wait anymore. After about 4 hours later I finally called and they stated it was already done without any call or text. Once arriving back to our car it was parked in the back parking lot with the front passenger window all the way down AND the doors unlocked. When I asked the desk person why he just stated "we don't do that here I don't know why it would have been down". Do not go here, they suck. One lady was nice but the rest were not good.