I just moved out of my storage unit after 6+ years. At one time, I was using two units (and…read moreconsolidated to one) on the same floor. I've been on the 4th floor since I rented here. I've consistently found this to be an effortless storage facility. Plenty of 4-wheel dolleys, a large elevator, ample parking and ramp space, and generous lighting. In the 6+ years I stored books, music, a Cycle Shell, stereo gear, and more here, everything remained pristine. Highly Recommended!

Very helpful and thorough staff. The facility is clean and well maintained. I appreciate the help I…read morereceived in securing my unit and the invitation to reach out if I had any questions. Special shout out to Tim and Chris!!!

**** SAFETY ISSUES AND ROBERY**** This location has…read morehomeless people living in the units. When you first move in they make it seem as if your things are safe then a few months or a year out issues develop. My unit was ROBBED and the lock was put back on the door. They claim that the cameras work but its a LIE. They rob random units as an inside job and decline the insurance you are forced to take when you sign the contract. On YouTube there are many people complaining about this very issue. BE CAREFUL Public Storage is at the TOP of the list of this. Declutter your home and only put furniture in these places This is a long list on YouTube showing Public Storage and other companies that scam customers while they pay for unit rent: https://www.youtube.com/results?search_query=storage+unit+burglary

DO NOT STORE HERE! I rented a unit in March of 2026 for $120. Just got notice after 3 months…read morethey're raising my rent 50% to $170 starting July. No reason other than demand. And they told me they can raise it any amount at any time They are a bait and switch. Save yourself!!!

This could be the worst run business I have ever seen. I had a storage unit here for about 9…read moremonths and I could not say one good thing about the place except for the fact that it was cheap. Trust me, I understand why it is cheap. Normally I would say that it is just a storage unit, so how could it vary much from others...but I was completely wrong. FIRST OFF, their hours are ridiculous. They are "convenient" for the people who work there and not the people who have units there. They close at "4:45pm" on weekdays. Like seriously, who closes at the that time? Not 6, not 5, but quarter to 5. Like a normal person, I mostly do not get out of work until 5. So them closing at 4:45 makes it convenient for NOBODY to grab stuff from their storage unit, but only makes it convenient for the people who work there to avoid rush hour traffic. SECOND, the people who work there are rude. Maria, I think is her name, acts as if you are doing her a favor by being a customer there. "I am sorry, am I not paying you for my storage unit?" One time I really had to grab something from my storage unit and they closed the gates at about 4:35. I had to drive around to the main office and when I walked in, she was standing there as if she was looking at the clock ready to lock the door and get out of there. I asked her to please open the gate so I could access my unit and she said something like "well you better hurry up." What ever happened to the days of accommodating the customer? THANKS FOR BEING SO ACCOMMODATING. I had to rush up to my unit and make sure I was out promptly before 4:45 so she could leave. What a joke. The opposite of customer service. I am in sales and I pride myself on customer service and there is nothing that aggravates me more than bad service. This was beyond bad service. THIRD, they are so cheap. One would ask "It is a storage unit... how could all of this be true for such a simple business?" Oh it is. They put no money back into their facilities, making it inconvenient for customers. The freight elevator is always broken and they never fix it. You can tell the locks on the elevators are all cheap "makeshift" locks that break, and makes it so the elevator won't work. When you enter the house that the second level units are in you have to open a garage door to get in. The thing is SO loud. Put some WD40 on it. THEN, the lights in the facility are on a timer. When I originally first got my unit, it was a 30 minute timer and almost every time I got left upstairs in my unit when the light went out. So frustrating. THEN, THEY HAD THE NERVE TO TAKE OUT THE 30 MINUTE TIMERS AND INSTALL 15 MINUTE ONES, JUST TO SAVE $$$$ ON ELECTRICITY. ARE YOU KIDDING ME!!! From there on out I should have turned the dial to the full 15 minutes before I left, just to run up their electric bill. So cheap. There is also no heat or AC in the building. I mean AC, I get it, but no heat in the winter gets brutal. Put some money into the place. There was one worker there, I forget his name, but he was a very nice man. I could tell they did not treat him right, but he was a hard worker. He opened the gates for people and fixed things when they were broken. He should be praised. He was always very accommodating to me and I thank him for that. A few more things - they are are open for 4 hours and 45 minutes on Sunday. What kind of business hours are those? I mean, really? At least give me 6 hours. Also, every time you open the door to your unit, you literally have to wear ear plugs because the sound the door makes when you open and close it is so loud, it literally frightens you. As for McCarthy self storage, get ready to be inconvenienced and appalled at the level of service every time you enter the premises... that is if you can make it there during their business hours. TERRIBLE. TAKE A CLASS ON SERVICE.

I was nearly scared off using this place because of the 1-star excoriation it received from the…read moreother Yelper who's reviewed this place. However, the price and location were right, so I decided to try it anyway. After all, I could always leave if I hated it. I'm glad I did. McCarthy Self Service Storage is a decent and competitively-priced storage facility. While it shows signs of use, I find it as clean as most storage facilities I've used. Maria was working when I visited, and while she is no shrinking violet, she was pleasant and helpful. The second floor units are accessed by a flight of stairs, but your cargo can ride in the freight elevator if it's too much to carry. This feature was nice when I was there: I could load a significant portion of my truck into the freight elevator, close it up, send it upstairs, and then unload it, rather than making many trips up and down. The entrance to the elevator is outside, so you can pull your car or truck right up to it. The only thing that would make it better is some flatbed dollies and handtrucks for rolling the stuff to and from the unit, but oh well. Of course, the Achilles' Heel of this design is that only 1 person can use the fright elevator at any time, so if there had been another customer using it ahead of me, I would have had to wait, or carried my stuff up the stairs. The freight elevator has some peculiarities that Maria showed me; after following her instructions, it worked fine for me. Chris A. is correct when he states that the hours at McCarthy's are much more limited than at most storage facilities; I guess this is something you just accept or don't; there are plenty of other places that have automated code-activated gates, etc. so that you can access them on a more liberal schedule; they also cost more. He is also correct that the non-climate controlled interior reflects the comfort of the ambient temperature; again this is a take-it-or-leave-it proposition based on your needs and wants vs. willingness to pay. I had to reset the timer on the lights once during my visit; unless you are spending an oddly large amount of time in your unit, this should not be a major issue. Conclusion: McCarthy is a decent storage option for a person whose needs are compatible with what they offer.

I use Charlestown Self Storage for personal storage, I know they have corporate clients as well…read more They offer the ability to reserve a unit on-line which is super convenient but I went to the facility personally because I wanted to see the space before I signed up. I give them 5 stars for their customer service, convenience, ample parking, reasonable rates and state of the art security (They not only have key card security and cameras they also have on site security overnight)

gave them 4 stars for a move at the end of last month. Clean…read moreDry Good customer service reasonable rates on site security overnight everything you would want in a move.

I just wanted to give a shoutout to Prime Storage, as there is plenty of option out there. You all…read morehave Incredible staff, who are friendly Knowledgeable and helpful. Thank you, Mariaceleste! They treat the place as their own, and it shows. I recommend your location to anyone in need of your services. Keep up the fantastic work! Dj

This is the first time I've needed a storage unit. I was helping a family member move out on quick…read morenotice when the pandemic hit. I just have to say that Anthony from Prime Storage in Somerville, MA, treated us like a friend. There was no way we were going to get there in time on the last night, and with a 5am flight the next day, we couldn't have made it then either. I called and Anthony was really understanding. We were not very late by the time we arrived, but late is late, and a lot of people would have not waited. That whole chaotic time period was so stressful and I can't say how much we appreciated that Anthony helped us out! We got a pretty large unit and it was clean. The area was very convenient for our needs. We'd go back again if we ever need another unit.

NEGATIVE STARS RUUUUUUN from this absolute SHAM business…read more I had to get this storage space through my company as they were relocating me to the UK, and at the time, it was privately owned. This is the THIRD owner of this space and it is an absolute RACKET. DO NOT DO NOT DO NOT ever use this business!!!!!!! not only are they unprofessional bordering on criminal with their policies (they sold the company and let me know the day of that it was sold and there was zero option to opt out of the new owners, change payment, do anything) the space is seriously not kept up at all - there was a roof leak recently and my space was damaged because there is nothing over the individual spaces but the main gigantic roof which has major water issues especially in winter (hello New England) STAY AWAY FROM THIS CRIMINAL EXTORTIONIST EVIL COMPANY the absolute WORST! won't protect your belongings, takes zero responsibility for their SOLE purpose, evil evil evil extortionist assholes. STAY AWAY. you're welcome!

Good price. Sandy, site manager, is terrific. She answered all our questions, gave us good…read moreguidance, treated us well and remembered us (!) when we saw her onsite. The facility is always clean and always feels safe and welcoming. I would use this facility again and recommend it without hesitation.

The service was great. The quality and cleanliness of the space was as described and the access to…read morethe storage area was easier than expected for a city storage space.

I was dealing with a very complex wine storage and cellar management issue from California…read moreinvolving a collection being moved from New York and Jahn and his team went above and beyond to help me with this very complicated situation. I could not have asked for a more accommodating, friendly, and professional group of people. The wine storage area is incredibly secure and at the right temperature and humidity levels. The lockers do not have shelves, so I would recommend bringing your own very sturdy ones to maximize the safety and efficiency of your storage needs.

Michael and the Cubiq team went above and beyond for us. They dropped off cubes, picked them up on…read moretime, stored them and even arranged a summer delivery for us. Very accommodating and helpful. Save yourself the hassle during college move in and move out. They also store oversized items and their efficient scanning system leaves nothing to chance. We highly recommend them.

Michael and the cubiq team were absolutely fabulous. Every dropoff and pickup was timely and…read moreseamless, and I SO appreciated their help in moving my things into a new apartment (with no elevator). Super friendly and amazingly efficient, will definitely be using Cubiq again next time!