We spent 5 years at this facility until we moved to the suburbs last week. Alexis (GM) was…read moreextremely helpful during our time and especially while we were moving out. He was flexible, helped coordinate and made for a seamless process. Very well run!

We've rented a unit at this Self-Storage facility for almost 6 years and definitely appreciate the…read moreconvenience of storing some of our belongings there. The facility is clean, warm, with a lot of light. It's very convenient to get in, using the elevator and the dolly. Parking is always available. Highly recommended.

**** SAFETY ISSUES AND ROBERY**** This location has…read morehomeless people living in the units. When you first move in they make it seem as if your things are safe then a few months or a year out issues develop. My unit was ROBBED and the lock was put back on the door. They claim that the cameras work but its a LIE. They rob random units as an inside job and decline the insurance you are forced to take when you sign the contract. On YouTube there are many people complaining about this very issue. BE CAREFUL Public Storage is at the TOP of the list of this. Declutter your home and only put furniture in these places This is a long list on YouTube showing Public Storage and other companies that scam customers while they pay for unit rent: https://www.youtube.com/results?search_query=storage+unit+burglary

DO NOT STORE HERE! I rented a unit in March of 2026 for $120. Just got notice after 3 months…read morethey're raising my rent 50% to $170 starting July. No reason other than demand. And they told me they can raise it any amount at any time They are a bait and switch. Save yourself!!!

I use Charlestown Self Storage for personal storage, I know they have corporate clients as well…read more They offer the ability to reserve a unit on-line which is super convenient but I went to the facility personally because I wanted to see the space before I signed up. I give them 5 stars for their customer service, convenience, ample parking, reasonable rates and state of the art security (They not only have key card security and cameras they also have on site security overnight)

gave them 4 stars for a move at the end of last month. Clean…read moreDry Good customer service reasonable rates on site security overnight everything you would want in a move.

I just wanted to give a shoutout to Prime Storage, as there is plenty of option out there. You all…read morehave Incredible staff, who are friendly Knowledgeable and helpful. Thank you, Mariaceleste! They treat the place as their own, and it shows. I recommend your location to anyone in need of your services. Keep up the fantastic work! Dj

This is the first time I've needed a storage unit. I was helping a family member move out on quick…read morenotice when the pandemic hit. I just have to say that Anthony from Prime Storage in Somerville, MA, treated us like a friend. There was no way we were going to get there in time on the last night, and with a 5am flight the next day, we couldn't have made it then either. I called and Anthony was really understanding. We were not very late by the time we arrived, but late is late, and a lot of people would have not waited. That whole chaotic time period was so stressful and I can't say how much we appreciated that Anthony helped us out! We got a pretty large unit and it was clean. The area was very convenient for our needs. We'd go back again if we ever need another unit.

The facility is very clean and there is a staff member onsite…read more These are extremely honest people who go out of their way to accommodate your needs. I was with another storage company where it was filthy, no one onsite, broken elevators and no carts. State Route Storage is a refreshing change. You can't go wrong with them.

Friendly staff, clean facility, temperature controlled.. We keep over 400 flags with flagpoles…read morethere from Fort Square in Quincy. Had a problem getting into the building, called the phone number and a manager was there within 15 minutes to let me in

The service was great. The quality and cleanliness of the space was as described and the access to…read morethe storage area was easier than expected for a city storage space.

I was dealing with a very complex wine storage and cellar management issue from California…read moreinvolving a collection being moved from New York and Jahn and his team went above and beyond to help me with this very complicated situation. I could not have asked for a more accommodating, friendly, and professional group of people. The wine storage area is incredibly secure and at the right temperature and humidity levels. The lockers do not have shelves, so I would recommend bringing your own very sturdy ones to maximize the safety and efficiency of your storage needs.

Great experience today with Michelle Very knowledgeable and…read moregreat customer service. She helped me find the best unit to fit my needs and was very professional I highly recommend and very clean and secure facility

I've had a storage unit here for a year. They are in a really convenient location for me, have fair…read morerates, and I get one month free. I've called with questions a couple of times and they are always helpful. Plenty of room size options, new facility and keeps my stuff well-stored. Recommended.

So, so, so flipping great even though we had to move the night of December 23. Kind, patient,…read morepolite and helped us get our sh!t together in a couple places we had NOT. The move wasn't planned or permanent so we look forward to seeing them again for the move back. Such a solid value for the money, they treated us like gold.

I would highly recommend M&M Moving! The moving process from start to finish with them, was very…read morestress-free. We moved a 3 floor townhouse worth of big ticket furniture, boxes, and other odds and ends (such as an elliptical machine) near New Hampshire, to a 3 floor house in Boston. The quoting process and their inventory system process was a breeze to use, which helped them facilite the correct sized moving truck to be used. They were very accommodating with our moving period/schedule. The communication was very clear and concise, with very prompt responses via email whenever we had a question or concern. We honestly set it, and forget it until moving day arrived. The day before moving day, we received the timeframe window the movers would come. Day of the move, the truck and three movers came. They went over the cost breakdown with us again, so that there were no surprises for us (there were none!). We gave them a quick walk-through of our place and what was moving. They formulated their moving plan, and how they'd load the moving truck, and quickly packed up and moved everything into the truck. The movers wrapped up all the big ticket furniture in blankets and taped it to avoid any dents/damage. They were also very polite, and asked for permission, when they needed a quick break (3 flights of stairs is a lot of work!). Once they we done, they drove over to Boston for the unload process. Again, they were very quick and efficient. We went through a walkthrough in the Boston house, for them to formulate what would go where, and off to the races they went. Some of the big ticket items (Queen size beds w/ headboards, antique hutches, dressers), I had concerns about fitting into bending stairways... they were able to alleviate. We had a large L shaped couch, they removed (and later put back on) the legs, and were able to navigate the tight turns going up stairs to make it fit! Once they were done with the move, they went over the cost breakdown one more time before payment (again no surprises from our end with it). I would highly recommend M&M Moving. Everyone we interacted with from their end, during this moving process, was very professional, nice, courteous, and efficient.