My name is Clare from Newton and I have had a storage unit at your North Weymouth location for many…read moreyears. I am writing to compliment your property and two of your wonderful employees at this location. Racquel and Brenda have been especially kind and helpful to me since my husband's passing in November. These ladies are polite, friendly and professional at all times. You are very lucky to have them working with your company. Thank you very much.

Convenient location, very clean with a helpful staff. A shout out to Michael Gallant who is great!…read moreHe's so helpful and pleasant that I stop by to say "hi" when I'm there.

The facility is very clean and there is a staff member onsite…read more These are extremely honest people who go out of their way to accommodate your needs. I was with another storage company where it was filthy, no one onsite, broken elevators and no carts. State Route Storage is a refreshing change. You can't go wrong with them.

Friendly staff, clean facility, temperature controlled.. We keep over 400 flags with flagpoles…read morethere from Fort Square in Quincy. Had a problem getting into the building, called the phone number and a manager was there within 15 minutes to let me in

I have been using Extra Space Storage in Quincy for years and am extremely happy. My items have…read morebeen safe and in a climate controlled environment with extensive door access hours and good office hours. Over the past few weeks, I have been visiting Extra Space nearly every day as I prepare to move. I was reminded during these weeks of the amazing customer service provided by Shad and his team (particularly Juan). Shad was kind, accommodating, helpful and went above and beyond to make my experience at Extra Space exceptional. He really knows his stuff and is able to respond to customer needs simply and quickly. I was in the office a lot and saw him interact with many other clients and I am happy to say that my treatment wasn't special--he really values all the clients and treats them all with the same respect and care. Juan was always friendly and willing to help; he anticipated needs prior to my even asking. While the costs (which are out of the control of the staff of course) continue to climb, I will keep my storage in this space based on the customer service. Highly recommend!! They have carts to help you move goods more easily, a freight elevator and a 3 bay loading dock.

Horrible ! DO NOT RENT A STORAGE SPACE HERE!! Unethical unprofessional disrespectful . Imposes…read moreunfair unethical foreclosure fees for customers who bank acct was hacked. Terible Tom on site manager. disrespectful to customers. Charges $20 for a lock. Unethically raises rates on a $23 5x 5 unit to $95. Worst company ever. AVOID!!!

I've been with Extra Space at 27 Liberty in Quincy for years. The facility is clean and well…read moremanaged. Shad, manager, has been a pleasure to work with. I highly recommend this facility. John S.

This is a horrible company that engages in unethical business practices. They improperly imposed a…read moreforeclosure fee when our bank card. got hacked and refused to remove it. Then in retaliation Tom the terrible manager and Matt increase the monthly rate to $95. Stay Away DO NOT RENT FROM EXTRA SPACE STORAGE IN WUINCY. The storage price you start with will continue to increase and get reused without notice arbitrarily. Similar spaces that we have only rent for $ 35. The worst customer service after 20 years. AVOID. DO NOT RENT A STORAGE SPACE AT 21 WESTON IN QUINCY!!

Today I needed to access my hospitalized son's storage unit. Extra Space storage recently took…read moreover from the previous facility (Planet Storage). The last time I was at this facility, I was impressed with the two employees that assisted me. But now, it's even better. This is due to the energy, professionalism, and excellent customer service skills of one Mr. Gawayne Porter. This gentleman was phenomenal. He assisted me painlessly through the process to access my son's unit. His knowledge of the facility led me to believe he'd been working here, forever. This facility is on two levels and he expertly guided me throughout, ensured I was at the correct unit and made sure I was all set. My suggestion to anyone looking for storage solutions, long or short term, let this be your first choice. You won't regret it. Pictures soon.

She way spoken very nice and she helped me what I need and I'm very thankful for the help it very…read morehelpful

Gary makes this place great! Clean and easily located. The…read moreservice is great and friendly

Went there for the first time today. Clean, modern, and the people are really nice and helpful.read more

I rented a 5×5 locker here last month for advertised price of $43/month. They wouldn't tell me how…read morelong that price would be in effect. Local office-no. Natl,-no. Regional-,no. Squirrelly people. 1st month cost $71 w admin fees. Now the second month is $47. Classic bait and switch. They won't tell me. Probably 4$ increments until $80/mo. Or more.

DO NOT USE THIS STORAGE UNIT. NOT CLIMATE CONTROLLED AS ADVERTISED. I had water damage on about 1/3…read moreof all of my items! Also paid for the insurance and that didn't do anything! They do not cover water damage or mold! Lost thousands of dollars in furniture and got nothing for it.....

I have only used a storage facility a few times, usually around house moves or during college when…read moreI down sized to a dorm but it's always been a hassle in the past. you get a quote online and when you show up there's extra fees and one time account charges.... BUT that was not the case at Pride storage 2 centre st Wakefield. I booked a reservation at 430pm Saturday of Memorial Day weekend and shortly after I was being shown the grounds by a wonder man named Bob This facility is 81 units and they are all easily accessible. the units look brand new, no smell, we'll light and the price I was quoted is it NO adding fees or admin charges. also the cost for a 10x20 unit was basically the same as the competitors are charging for 10x10 unit on the fourth floor It's great value for my money and it was an easy transaction I would highly advise using this place for storage in the future Thanks

From the owner: Indoor self storage Squeaky clean Best price value and no…read more administrative fees Climate control Key pad entry Security cameras

I was on a step stool in the far back of my 10x15 storage room when the lights suddenly went out…read more No warning. With difficulty and getting hit by a falling item, I made it to the hall. There were two Electricians working down the hall. Again no warning from the office. For safety reasons the office should have put up a warning notice and I would have come back another day. When I finally, in the dark ( only a small emergency light in the corridor) got my suff back into my room, I went to the office and the manager showed little concern for me or my safety. She simply said she would tell he manager. I asked her to call corporate. She declined. Stay clear of the place. Also, over the past 5 years, the cleanliness of the faculty has gone down hill.

I don't even know where to start! They get u there with a good price, then a few months later they…read moreincrease the price by almost double, the property manager has absolutely NO customer service skills, came over and yelled at me that they were closing soon, even though I was A) leaving already and B) have 24 hour access. Then I get falsely accused of sleeping in my unit(even though if they looked in my unit they would have CLEARLY seen there was NO room for that to happen) and lied about the details about it, then when I told what I was doing the called me the lier, even though they had no proof that I had, it was a he said she said situation but yet I was still kicked out with NO physical proof even though I could prove with evidence that 2 of the 3 things said WERE A LIE! renter beware, there is only one nice employee, Graciela. She was very helpful anytime I needed anything or had any questions. The others has attitudes and superiority complex and had to be right on everything even if they weren't. Would give zero stars if I could Don't go there go to the public storage at the top of the hill it might be more expensive but it's cleaner newer and a security is 100 times better as most of the time a door is left open or not shut all the way to anyone can get in at any time.

These guys are lifesavers. They moved my daughter in Boston and were beyond professional and…read moreaccommodating. Time was of the essence for her to move and these guys simply CAME THROUGH! They were prompt, efficient, quick, reasonably priced, and flexible. True professionals. I truly cannot recommend them enough and I want to thank them for a job PERFECTLY done.

Caki, Miki and Rados moved us in off two trailers in six hours and took exceptional care of…read moreeverything. I would absolutely recommend them to anyone.