Amazing services! Super happyStill servicing my pool amazing job!very reliable and values his work…read moredeeply!

From the owner: We offer our services to all the Inland Empire and Los Angeles and surroundings read more

Reached out to replace a color logic pool light. Great communication, quick service and reasonable…read moreprice. Very happy with the outcome.

Chuck and his team did an amazing job with our pool. We originally were only looking to repair our…read moreleaking pump but knew our pool needed much more work than that. Chuck took his time, sat down with us, and gave us different ideas on how to restructure our pool for better water flow and less maintenance. He ensured we got the best pricing and quality of work done! He was on site if not every day, every other day. He's extremely responsive, a fun guy to get to know, and now a friend. He's in the business to be a friend for life, not just to do a job and never hear from him again. I'd 100% recommend his company for anything you need done for your pool! A small repair, to a major restructure! He and his team are amazing!!

Best company outstanding work and quality , everything was perfectly how I asked for and I received…read moreexactly what I wanted

After getting several quotes to redo the plaster and tile for our pool and spa , we decided to go…read morewith Tropical Breeze. Don the sales guy was so nice and very knowledgeable, and it was the best price! JJ the owner was great and they did exactly what they said they would do. They completed everything in under two weeks. I was very impressed by the quality of work the tile guys did and the work done by the men who did the plaster. Our pool turned out so beautiful and we are so happy with everything! I highly recommend this company. Thanks for an excellent job JJ!

Went into the store to get supplies for pool at my new house. DJ was very patient and helpful with…read moreall my first time pool owner questions-- I especially appreciated his recommendations on the best products to use for long term pool use. I will be going back and recommend everyone to do the same !

Stopped by to grab some stuff to deal with an algae problem in my pool. DJ was super helpful in…read morehelping me figure out what could be going wrong and picking out the stuff I would need. Pool is now looking great, definitely will come back.

Was charged $540 to change 2 sensors on the pool heater. Im not aware if this is standard but it's…read morewhat I was charged. Initial response to my inquiry said $100-$300.

Had some significant calcium build up which I needed to finally get cleaned up for an upcoming pool…read moreparty. Mario was the first to respond and provided fair and transparent pricing. He was responsive to messages, showed up as committed and got the job done to my satisfaction. I will definitely reach out again for future pool service needs.

Not all pool services are created equal. Mike and his crew are good at what they do. All the staff…read moreare knowledgeable about pools and equipment. I have gone thru my fair share of pool companies and so far Superior Pool Pro has been my go to. Too many other companies either hire kids or have techs that don't take the time to service your pools. These guys will usually always take their time and stay on top of their cleanings and maintenance. You can also trust these guys with repairs and are very fair with their pricing!

Michael and his tech are absolutely amazing. It is so nice to work with someone who is honest,…read moreknowledgeable, and always gets the job done. Excellent service and always professional! My previous servicer was so unorganized and always up charging for things every month. Really felt taken advantage of. After switching to Superior pool pro really gave me that peace of mind knowing I am getting great service and pool is taken care of.

What I greatly appreciate are the people that responds to my phone calls. I always talk to a…read moreperson(never a machine) and answers at a timely manner, they're very attentive and helpful with my concerns and tries to resolve any concerns I may have. All their service technicians are very responsive and reliable. Geo did the first assessment. He answered all my questions and did a good job in the first pool cleaning. My regular technician is Erik, he also answered my questions and concerns. He is doing a great job in maintaining our pool. I would highly recommend their services. The monthly cost is reasonable.

I've had Poolgenx for about 1 1/2 yrs. It's hard now a days to get a pool service that is…read morereliable, knowledgeable n good with pets. Poolgenx has staffing issues, accounting issues n lacks in customer service. Their management team does not have the time to address issues or return a response to text messages. I have a very large pool that if not cleaned or treated properly will develop yellow algae. Because of Poolgenx staff issues their techs do not pay attention as they are brushing the walls of the pool to add additional chemicals if there is algae. Their rotation of personnel n lack of clients key control, have created a lot of issues. A recent tech never returned the key to my gate. It has taken PoolGenx over a month to provide a lock box for their lack of control. Currently my pool service is in limbo because the current tech does not know who will be assigned to my pool. As to accounting issues, I've had PoolGenx tell me that I was past due on my account about four times. They are set up on auto pay but even then PoolGenx argued that they never received payment. Thank goodness for B of A because they quickly called PoolGenx to confirm payment had been received n they had deposited the check. Finally, when hiring a pool service I have to make sure their staff are good with dogs. I have 2 Boston Terriers n they are very friendly n loving. One pool service company tech used the pool pole that is used to brush the pool to hit one my dogs. I have cameras throughout my property so I can monitor everything, so when I saw that I immediately fired the company. The cameras also confirm how much time techs spent cleaning my pool and how much chemicals are used. It's a shame you cannot trust some service companies to provide the service you are paying for.

Arrived on time did the work and cleanup in a professional manner…read more Highly recommend this team.

I bought my home in the summer of 2024 and during the inspection was told, very matter‑of‑factly,…read morethat I had maybe one--possibly two--good summers left before the pool would need resurfacing. Spoiler alert: that prediction was spot‑on. The black algae that had been lurking in the decades‑old plaster started popping through like an uninvited guest who really doesn't take a hint, no matter how hard I tried to fight it. After a summer packed with great pool parties (worth it), I decided winter was the perfect time to handle the pool glow‑up. So I did the responsible homeowner thing: I got quotes. Five companies later, I had prices ranging from $8,500 to $20,000 and a surprising number of "optional upgrades." One vendor even offered to put a turquoise tortoise--yes, an actual mosaic tortoise--at the bottom of my pool for an extra $3-4K. Did I want it? Absolutely not. Do I adore the phrase "turquoise tortoise"? Absolutely yes. In the end, I chose Waterscape, mostly because the pricing made sense, and the communication was quick and easy via text. My only real goal was simple: resurface the pool, update the tile, and keep the whole thing under $10K. Mission accomplished. They sent over a DocuSign, gave me a one‑week December timeline, and the whole thing ran like a well‑oiled (and extremely punctual) machine: Monday, 9am-12pm: Full demolition of the old plaster Wednesday, 9am-1pm: Tile installation Saturday, 9am-12pm: New plaster poured And just like that: Brand‑new pool! After that, I stuck to the four‑week maintenance plan--daily brushing, treating the water, and absolutely zero heating of the pool or spa. Now that the curing period is done, the hot tub is officially back in action. Overall? Five stars. Smooth process, clear communication, no turquoise tortoises forced upon me, and a pool that's finally as ready for summer 2025 as I am.