Company has installed a brand-new system and air ducts in our house, Five months later, one of the…read morereturns they created from scratch is making a noise of a very strong suction. One of his guys show up to "fix" the problem and creates a bigger damage blaming us despite the fact that we never went up to the attic and due to that trying to make us pay more money. That's 5 months later, leaving aside the mess made during installation. Very shady, not recommended!!

Mateo arrived with his crew and immediately began working. He was friendly and professional and…read morekept checking in with me throughout the day to let me know his findings and how the job was going. During installation, he cleaned out HVAC with hospital grade cleaner that prevents mold growth, and he installed a UV light as an extra defense against mold growth. It was a big job and took longer than we both anticipated. His crew worked past 6 pm to make sure the air ducts were completely installed so my family and I could turn the heater back on overnight. Before he left for the evening, he also cleared out our dryer vent as an extra gesture. When he came back to replace the vent plates, he asked us our preferences and comfort level to adjust the airflow in different spaces throughout our home. We appreciated that extra step very much. He also recommended that we replace our emergency drip pan as it was rusted and could cause a leak at any moment. He's even going to install a trip switch on his next visit as our unit doesn't currently have one. Overall, we had a good experience with Mateo. He's very knowledgeable, pleasant, made needed recommendations, and backed the work he did on our airducts with a five year warranty. He's definitely going to be my HVAC guy, and I happily recommended him. Thank you, Mateo! I'm sleeping better knowing my family is breathing cleaner air.

I highly recommend Second Wind A/C. Great customer service…read moreand the work was done professionally. Punctual & didn't take all day to complete the job. No mess left behind. Also afforable & Standing behind their work with warranty!

I contacted him and he came out the same day. Quickly diagnosed that I needed a new board, went and…read moregot the part, and completed the job. Did a great job repairing my furnace in a timely manner. Highly recommend!

My AC froze up again and Bryan came out within 30 minutes and took care of us. He found the problem…read morequickly and communicated with my landlord to resolve the fix. Just the fact that he cared that I have major health issues and my small grandkids in the house, he was very wonderful. Professional, fast and efficient. He found the leak and gave my landlord the options, we are getting a new unit in by Monday. But most important Bryan made sure we had air conditioning until the unit is replaced.

We have had two different employees from Air Wise work on our A/C unit over the last 7 years on 3…read moreoccasions. Both Mitch and Auggie were super helpful and very knowledgeable. They not only fixed our issues, but went above and beyond making sure I understood what the issue was and how it was resolved. They were also very great with my dog, who is slow to warm up with men.

I have a Mitsubishi Mini Split that had been leaking into the apt. I was referred to Air…read moreWise-Mitch by a neighbor. He responded quickly to my text and showed up as scheduled. They did a professional job cleaning the mini split unit. Mitch had amazing customer service and explained the process in detail. They left the job site clean and just at the time he had mentioned it would take. I recommend Mitch for you AC needs especially a Mini Split. He was a pleasure to talk to.

Matt Morris and his helper provided exceptional customer service. They quickly identified the issue…read moreI was having with my A/C and fixed the problem. They answered all of my questions providing answers I could understand. I will definitely use them going forward.

Lee Perez arrived and was very helpful and respectful. He checked everything possible and did a…read morereally good job, very professional.

We believe these guys would be quite ok at selecting, installing, and maintaining conventional HVAC…read moresystems. But anyone interested in mini splits and VRF technology should read our story before choosing to work with Morgan Pro. We trusted them to 1) assess our home for the most energy-efficient HVAC system it could accommodate and 2) install it correctly. Morgan Pro failed to do either. Their $3K Manual J assessment of our 1500 sq. ft home determined it needed a 5-ton HVAC system. It took them over 30 visits to fully install a VRF system in our house and to get it functional--two inverters outside (they accidentally blew up the first one) and 6 mini splits through our home in all the ceilings. During that time, they also caused unnecessary damage: cutting extra joists, drawing on antique trim, and they compensated us for that. The HVAC system passed city inspection, but it never worked 100%. As Morgan Pro kept trying to fix it, we had to agree to things they had promised to avoid--wall thermostats everywhere, humidity and noise levels that were too high, and on and on. When water started pouring from our new ceilings in the middle of a Houston summer, it was clear to everyone that the system was simply wrong for our house. But instead of taking responsibility for their enormous failure, Morgan Pro blamed the two things we had paid them many thousands to professionally assess: our house, and the system! Their next move was to conduct a test on our home, claiming it now needed 8 tons of HVAC (!), not 5, and that we pay them a further $14K to get it up to 8 tons. Knowing it was utterly laughable that our 1500 sq. ft house was an 8-ton home, our only next step was a legal dispute to get them to give us a correctly-sized and functional system for the money they had already taken for us, with consequent delays to a remedy. Shocked and exhausted, we decided that delay was worse than simply severing ties with an inept business we could never trust again. Morgan Pro ended up waiving thousands we still owed them so they could crawl away from their own meaningless install guarantee, and we were relieved to see them go. We then removed the entire system (see photos) and installed a conventional one (4 tons!) which has worked perfectly from the start, costs much less to run, is much quieter, and is a great fit for the structure of our fully renovated historical home. Our new HVAC technician who extracted system has installed the same units many times before. He pointed out the clear mistakes he saw in Morgan Pro's installation, and said the technology was also just not suited to our house. Morgan Pro's supplier and factory rep (who they depended on almost exclusively) were also at fault and we are making formal reports to their respective professional boards and the manufacturer as well. All of them failed us abysmally, but none more than Morgan Pro: they failed to do right by our home and us, when that was their *only* job for which we paid many thousands in good faith while supporting their efforts in our home for months with remarkable patience and kindness. Everlasting shame on them. We have written this review so that other Houston customers can be well informed. We would hate for the same experience to happen to anyone else because we had remained silent about their record with us. One star is for their fantastic office staff and their young tech Ricky, who always worked as hard as he could to do his best, though he was way out of his depth on these units.

Morgan Pro Services has been our go-to service provider for HVAC and electrical services for years…read more Recently, the AC at my business went out on our busiest day of the week. They were able to come same day, assess the problem, provide a quote that was fair and reasonable, source the parts and return same day to get us back in business. I got on a maintenance plan and look forward to continued high-quality service service delivered in a professional and friendly manner.

Wes thoroughly evaluated my air conditioning requirements. During his visit it was clear he has a…read moredeep fund of knowledge and was very creative in addressing our concerns. I recommend him without reservation.

Our air conditioner was not running properly and they had someone at our house the next day. I…read moreliked that they texted a picture of the tech that was coming beforehand. He quickly realized the issue and didn't try to upsell us on anything. He also noticed an issue with our plumbing that we weren't aware of and suggested we call a plumber. That was very much appreciated. Definitely recommend.

I need a belt, actually, although more of a moonbelt because my pants keep slipping off my arse…read more We first came here when we were looking for dentists, but over the last few years have visited literally every business in this plaza. Sadly there are businesses here that have closed up and shuttered and moved out, as well as some other stuff that clings to life and does just enough business to survive. It's important that you give them your business because so many have already packed up and gone. So there are lots of offices here such as Crown Dental and Rent-A-Center and others, and they do a good job keeping the rent low, and lots of interesting businesses have been located here and are still, in many cases. The other reviews might be fake but it's okay, everyone does it sadly.

Frank came on time & did a fantastic job - he checked on units in the attic as well as the ones…read moreoutside - he was very thorough explaining what was wrong & how he'd fix it all - highly recommend him!!