Good car wash. Fairly quick. I did the undercarriage option…read more Car was clean although the area around the license plate in the e back still has some dirt. It has been a tough winter.

I've been a member of the Marlborough location for almost two years, but after this experience, I…read morecanceled my membership. On 5/8, I went through the car wash and experienced a significant impact to my vehicle mid-tunnel that resulted in a flat tire. The staff onsite were kind and helpful during the incident and even offered to put my donut tire on for me, though they ultimately needed assistance from the neighboring detail shop to do so. I filed an incident report before leaving and was told corporate would contact me within 24 hours. When I asked what caused the damage, I was told that one of the spinning brushes had broken and a protruding piece struck my tire. As a long-time member, I was understandably hesitant to return after hearing that. Fast forward to Monday, 5/11, and the only communication I received from corporate was a generic email stating that my claim had been received and that the investigation process could take 5-10 business days. At that point, I needed to travel into Boston for work and knew I could not safely drive long distances on a donut tire. I brought my car to the dealership, where they informed me they could not allow me to continue driving on the donut because it could damage the AWD system. Since they didn't have my replacement tire in stock, I had to rent a car for the day. I immediately notified Prestige of the situation, only to be told that any expenses incurred before the investigation concluded were "on me" unless determined otherwise later. Two days after getting the new tire installed, I began experiencing heavy vibrations and a pull to the left, the same side where the impact occurred. I returned to the dealership and was told my alignment was significantly off due to the impact. I'm a single mother with one vehicle, and my children were in the car with me when this happened. My car is only two months old and was in perfect condition before entering the wash. It has now been 10 days with no meaningful support, no answers, and no resolution. While the staff at the Marlborough location were polite throughout the incident, the corporate claims process has honestly been one of the worst customer service experiences I've ever dealt with. Because of that, I will never be a customer again.

DJ's Detailing is awesome! He spent four hours cleaning the dog hair out of our RAV4 and the car…read morelooks like new inside and out! This was our first time but we will be having him back (he makes house calls) frequently!

DJ is fantastic at what he does and pays close attention to detail. My car was in need of some…read moreinterior cleaning due to someone throwing up in it. I could not even be in there before due to the smell. DJ responded very quickly and gave me an appointment the next day. He was very professional, and he made my car look and smell brand new like nothing ever happened. He even steamed cleaned to kill the bacteria. Also, he cleaned the outside of the car too, which came out great! Rims and wheels polished too. He even comes to where you live and has everything he needs, so you do not even need to leave the comfort of your home. I will definitely be using DJ Detailing Pro in the future!

The Dynasty Detailing team showed up on time, described exactly what they were going to do and…read moredelivered it! They are friendly and professional. I got both the inside and outside done and my car looks great. I think it was a very good value for the convenience of having it done at my home and the excellent results. I will use their service again next time I want my car detailed. I have already arranged for them to do my husband's truck.

From the owner: We offer a variety of packages that include many amenities for car care such as vacuuming, applying…read moreprotectant, waxing, washing, air freshening, steam cleaning, shampooing, and more!

Excellent and friendly service! I have an F150 pickup truck that gets parked under the tree…read morecovering my driveway. He took the time to really prewash it! Truck looks great and it was well worth the money. Get the top shelf wash and you can put the tip on your credit card too.

Had great 1st time experience. Great job by Marlon facilitating my 2004 car's 1st wash in like 2…read moreyears! See you guys again soon. I've missed having cigar break going through car wash. #simplethings

Have brought 2 cars for Ceramic coating, one 20 year old Porsche for protective film and paint…read morecorrection (level 2). Easy, straight forward team to work with, along with fair (not highest or lowest) level of pricing. They always appear to be staffed well in a industry where finding help that "stays" is difficult. Indicative of treating their staff well. Highly recommend

My car's interior needed a deep cleaning. I hesitated taking it anywhere due to embarrassment. A…read morerelative gave me a gift card for Brightshine Auto Spa; and after 1.5 years, I finally called for an appointment. The car that was returned to me looked 'brand new'! Stains on the fabric seats were 'gone'! I don't know what they used, but even a week later, they still feel soft! The carpet, which was full of debris in the smallest crevices, was immaculate! The back, which housed everything including Labradors, was back to its original shape! The center console, gear shift, dashboard, and doors, all an utter mess, were absolutely pristine! Finally, I cannot say enough about Mitchell! He was friendly, helpful, and extremely professional. After praising this accomplishment, he mentioned it was a 'team effort' to restore the vehicles! I've already scheduled an exterior cleaning and am looking forward to it! This was an amazing experience, worth every penny!

My front car plate was ripped off affer my first car wash there... front of car was still quite…read moremuddy, so not sure about this place

Seems that the rinse and especially the "spot free rinse" have a great deal of soap in them. Maybe…read moresomething else? They leave gray streaks all over the car, especially glass. This is both in the DIY AND automated bays. Automated does little for the lower doors and rocker panels. No change from driving in. And never gets under the rear spoiler on my SUV. And, to top it off the free auto mat cleaner was broken. I emailed the company on all issues and they did not respond. Expected some reply to acknowledge customer issues. Radio Silence. A shame. Convenient to my route for errands and I like a clean car. Never get one here. UPDATE: Just had a good call from Scrubadub management. Explained Shrewsbury has very bad water they also have a water circulation issue they are trying to fix right now. Both contribute to the poor quality wash I experienced. Will meet me, refund, comp some future washes. Great customer service so raised my rating. Will see how future washes go and consider reviewing again.

I was very pleased with my results my car is so clean. I really needed the rubber mats to look new…read moreagain and he made that happen. I had two stains in two different place of my seats it's no longer there. Thanks!

Bruno was at our home all day! Did 3 vehicles impeccably and was polite and professional…read more Highly recommend and will definitely use them again

Broke my drivers side mirrors. Refused to pay for it to be repaired. Have tried to reach out to…read morethem several times and no one calls me back.

I'm usually not the type of person that leaves a review on anything, but I wanted to clear the air…read moreand say I was very impressed with their self service car wash option. I drive a four-door truck with the topper on the back and five dollars allowed me to rinse the whole vehicle, scrub everything with the brush and thoroughly rinse after. The free vacuums, floor mat clips and the window cleaner/rag station was a nice touch. Just wanted to speak up and say good job!! I'll be back